Experiences at Asbury Park Nursing and Rehabilitation Center vary considerably. Positive accounts describe kind, attentive staff who help residents feel welcome, explain care changes, and support families through admission and recovery. Some families specifically praise nursing and CNA staff, social services, admissions, and wound care. Other accounts describe difficulty reaching staff, delayed assistance, and inconsistent follow-through on residents’ needs, particularly during overnight hours. Concerns also include medication delays, clinical monitoring, and whether documented instructions—such as dietary needs, skin-care routines, and medical-equipment support—are consistently followed. One family stated that a California Department of Public Health investigation resulted in a facility citation; the review did not specify the finding.
Rehabilitation is a notable strength in many positive accounts. Families and residents praise therapists for motivating patients, supporting mobility gains, and helping with discharge preparation. However, other accounts describe limited or delayed therapy, making access and consistency important areas for families to clarify. Wound-care services are also praised in some accounts, alongside concerns about inconsistent clinical follow-through. Reviewers describe staff availability and responsiveness as uneven, with repeated concerns about delayed call-light responses and assistance with basic care. Hygiene and bathing schedules, incontinence care, and infection-prevention practices are additional areas of concern.
Dining feedback is mixed. Some residents describe meals positively and note that staff accommodate preferences, provide snacks, or adjust portions. Others characterize food quality poorly, and one family described a mismatch between the prescribed diet and meals served. Activities receive favorable comments, including crafts, games, movies, karaoke, and staff engagement; a few accounts, however, suggest that activity options may be limited for some residents. Noise—especially at night—also appears as a recurring concern for residents seeking rest.
The building is often characterized as older, and accounts differ on its cleanliness and upkeep: some describe clean, well-cared-for rooms, while others raise concerns about odors, sanitation, maintenance, room size, and shared bathrooms. Families also report inconsistent communication, including difficulty obtaining updates or reaching staff, and varying responsiveness from management when concerns are raised. A few accounts describe helpful managers who remain accessible and have made improvements, while others report unresolved communication and follow-through issues. Prospective residents and families may wish to ask about staffing by shift, response procedures, therapy schedules, infection-control practices, care-plan oversight, family updates, room arrangements, and current facility conditions.
