I chose this community for my mother and am deeply grateful - the long-tenured, genuinely caring staff know residents by name and routinely go above and beyond. The place feels clean and home-like, with excellent memory care, in-apartment hospice support when needed, and a lively activities program (movies, live music, bistro, outings). Leadership communicates well and I have real peace of mind knowing my loved one is cherished.
Loved one of resident
Jul 2026
Pricing
Prices shown are estimates and subject to change. Contact your senior living advisor for current pricing.
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Amenities
Healthcare services
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Medication management
Mental wellness program
Healthcare staffing
12-16 hour nursing
24-hour call system
24-hour supervision
Meals and dining
Diabetes diet
Meal preparation and service
Restaurant-style dining
Special dietary restrictions
Room
Air-conditioning
Cable
Fully furnished
Housekeeping and linen services
Kitchenettes
Private bathrooms
Telephone
Wifi
Memory care community services
Mild cognitive impairment
Specialized memory care programming
Transportation
Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)
Common areas
Beauty salon
Computer center
Dining room
Fitness room
Gaming room
Garden
Outdoor patio
Outdoor space
Religious/meditation center
Small library
Wellness center
Community services
Concierge services
Fitness programs
Move-in coordination
Activities
Community-sponsored activities
Planned day trips
Resident-run activities
Scheduled daily activities
Reviews
4.39·(117)
Overall rating
5
4
3
2
1
Care
4.6
Staff
4.4
Meals
3.4
Amenities
3.6
Value
3.0
Pros
compassionate and attentive staff
long-tenured employees
medication oversight and nurse presence
engaging, varied activities program
regular live music and entertainment
on-site memory-care program
transportation to medical appointments and shopping
multiple apartment sizes including two-bedroom units
on-site amenities (salon, bistro/coffee house, movie theater, library, putting green)
fresh produce and salad offerings and menu specials
flexible dining hours
clean and well-maintained common areas
home-like, welcoming atmosphere
family-oriented community events and neighborhood engagement
convenient location near clinics and quiet neighborhood
support for hospice and end-of-life accommodations
Cons
inconsistent dining quality and limited menu variety
pest-control concerns in resident units
delayed or inconsistent maintenance and repairs
delays in staff response to call signals
Medication administration controls
staffing instability and high turnover
insufficient activity-staff training and program continuity
transportation reliability gaps and vehicle downtime
communication and follow-through gaps from leadership
limited mobility support and suitability constraints for higher-dependency residents
apartment layout and lighting deficiencies (dark units, long walks to dining)
pricing opacity and miscellaneous billing charges
Summary of reviews
Golden Pond presents a mixed but informative picture for prospective residents and families. Its strongest and most consistent attributes are the people and community elements: numerous reviews highlight compassionate, patient staff and several long-tenured employees who create a home-like, family-oriented atmosphere. The community offers a range of apartment sizes (including two-bedroom units), on-site amenities such as a salon, bistro, movie theater and library, and a memory-care program. Transportation to medical appointments and shopping, as well as nurse and med-tech presence, are frequently cited as practical strengths that support resident independence.
Dining and activities are central to residents' daily life at Golden Pond. Positive commentary centers on fresh fruit and salad options, varied daily specials, and flexible dining hours that accommodate residents' schedules. The activities program is described as active and engaging with live music, regular entertainment, outdoor celebrations and volunteer/neighborhood connections that contribute to quality of life. At the same time, a recurrent pattern emerges around inconsistent food quality and limited menu variety; several families expressed dissatisfaction with portioning and the range of choices, and some noted that dietary needs were not always accommodated.
Operationally, the facility shows both capacity and gaps. Maintenance, housekeeping, and unit repairs are areas of concern: reviewers describe delayed responses to broken cabinetry, heating/AC problems, and other upkeep items, which suggests opportunities to strengthen preventive maintenance and turnaround workflows. Pest-control concerns in resident units were raised and should be addressed as an operational priority. In addition, there are repeated mentions of delays in staff response to call signals and concerns about medication administration controls; these point to process and staffing issues that could affect safety and resident confidence.
Staffing and leadership present a dual narrative. Many families praise individual caregivers—med-techs, front-desk staff and activity coordinators—for being kind, attentive and proactive, and leadership changes have been characterized as moving in a positive direction by some. Conversely, others describe high staff turnover, inconsistent staff quality, and gaps in communication and follow-through from management. Activity-staff training and program continuity also appear uneven: while some residents enjoy creative programming, others find activities limited, cancelled, or poorly matched to resident abilities. Transportation reliability is another operational area needing attention, with accounts of vehicle breakdowns and insufficient backup plans.
Facility design and cost factors are additional considerations. The building is described as homey and charming but older; several units are noted as dark or outdated, and the layout can require long walks to shared dining areas. Pricing is perceived as on the higher side relative to living at home, and reviewers flagged opaque billing and miscellaneous charges that merit clearer disclosure. Families weighing Golden Pond should balance the clear strengths in staff warmth, amenities, and social programming against operational weaknesses—especially in maintenance, pest control, dining consistency, staffing stability, and communication—that could affect residents with higher medical or mobility needs.
Overall, Golden Pond may be a good fit for moderately independent seniors who value social engagement, a welcoming community and robust amenity access, provided that prospective residents and families verify current management responsiveness to the operational issues outlined above. For those with higher-dependency care needs or strict dietary/mobility requirements, further due diligence on medication controls, mobility support, maintenance turnaround, and pest-control measures is advisable before committing.
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Location
Golden Pond Retirement Community is located at 3415 Mayhew Rd, Sacramento, CA, 95827.
About Golden Pond Retirement Community
Golden Pond Retirement Community sits over in Rosemont close to Rosemont Community Park, and you can tell they've thought things through for seniors who need different types of help, since they've got independent living for folks who can mostly take care of themselves, assisted living for people needing a bit more day-to-day help, and memory care for anyone with Alzheimer's or dementia who needs special attention, and they also have options for nursing care, respite stays for short-term support, hospice for comfort, and rehabilitation services for recovery. The apartments come in different sizes, so someone looking for a studio or a two-bedroom can decorate however they want, like bringing their own stuff to make it feel more like home, and the buildings are newer, kept up well, and have wide hallways and rooms so wheelchairs and walkers can get around easily, with wheelchair-accessible showers in the bathrooms. If someone wants a bit more help, trained staff and nurses are available around the clock, and there's a dentist and even folks who offer physical, occupational, or speech therapy right onsite, so there's less running around for medical appointments, and people who need medicine, laundry help, or bathing get that taken care of by the team. It works out well for active seniors-since independent living is all about not having to worry about maintenance, groundskeeping, or big chores-and they get to pick from a bunch of events on the calendar, whether it's an exercise class in the fitness center, games in the lounge, trips out, or a movie in the theater. The dining setup includes one or two prepared meals each day, and the kitchen keeps a flexible menu that switches up often, so if folks want a snack later, there's a bistro and even a pub for sitting down with friends, plus a nice spot outside with gardens, a putting green, and an on-site dog park for people with pets, and yes, pets are allowed and welcome. Seniors who want to attend church or a devotional don't have to go far because services are held right there, along with beauty and barber shops for grooming. Transportation's handled if someone needs to get out for appointments, and there's help with personal care, medication, and meals for those living in the assisted living or memory care sections. Families can get info about prices, reviews, and what to expect from the website, which even shows a map so people know where things are, and there are platforms like Messenger and Instagram where community updates get posted. The grounds are known for their wooded surroundings and nice flower beds, so there's always a quiet place to sit, and the atmosphere feels friendly and home-like, with a responsive staff that pays close attention when someone needs help. For anyone looking for a place where health support, social activities, good meals, and some independence come together, Golden Pond Retirement Community covers a lot of those basics without making life too complicated for folks as they get older.
People often ask...
Golden Pond Retirement Community offers competitive pricing, with rates starting at a cost of $4,420 per month.
Golden Pond Retirement Community offers independent living, assisted living, and memory care.
There are 37 photos of Golden Pond Retirement Community on Mirador.
Yes, Golden Pond Retirement Community allows residents to age in place and adjust their level of care as needed.
The full address for this community is 3415 Mayhew Rd, Sacramento, CA 95827.
No, Golden Pond Retirement Community does not offer respite care.
Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.
Safety & Compliance
In California, the Department of Social Services' Community Care Licensing Division licenses residential care facilities for the elderly, conducting inspections and investigating complaints.
Found no deficiencies during an unannounced case management visit and interviewed a resident about a complaint unrelated to the license.
11 May 2026Inspection
11 May 2026Inspection
Observed a clean, safe, and well-maintained setting with furnished bedrooms; no deficiencies were cited, the stipulation was posted conspicuously, and incident reports were received as required.
27 Feb 2026Inspection
27 Feb 2026Inspection
Observed residents engaged in activities in a clean, well-maintained environment with hot water within regulatory range. Staff assisted residents and ensured common areas remained orderly.
11 Feb 2026Complaint
11 Feb 2026Complaint
Investigated the allegation that unqualified staff dispensed medications and that medications were not dispensed as prescribed. Found no preponderance of evidence to support that allegation.
04 Feb 2026Complaint
04 Feb 2026Complaint
Investigated the allegation that staff did not clean properly. Observations showed housekeeping actively cleaning, no garbage in hallways, and common areas clean.
26 Jan 2026Inspection
26 Jan 2026Inspection
Observed operation under a probationary license with the stipulation posted. Noted clean conditions, furnished bedrooms, and several policy and recordkeeping requirements with deadlines.
26 Jan 2026Complaint
26 Jan 2026Complaint
Investigated the allegation that staff did not administer medication to a resident in care and the allegation that medications were not ordered in a timely manner. Found insufficient evidence to prove the allegations.
22 Jan 2026Complaint
22 Jan 2026Complaint
Investigated an allegation that staff did not ensure a resident received glucose testing, and found evidence of missing blood glucose entries and related care lapses.
Type A87465(a)(4)
09 Jan 2026Complaint
09 Jan 2026Complaint
Investigated a complaint that creamer and dairy products were left out for hours; interviews and observations did not establish the allegation, and staff appeared to follow food safety protocols.
06 Jan 2026Complaint
06 Jan 2026Complaint
Investigated allegation that staff did not dispense medications as prescribed and found issues with medication administration and documentation.
Type A87465(a)(4)
06 Jan 2026Complaint
06 Jan 2026Complaint
Investigated allegations that staff did not treat residents with respect, did not respond promptly to call buttons, and did not provide scheduled showers. Interviews with residents and review of records indicated responses to call lights were generally timely and highlighted past disciplinary actions related to call-light handling.
15 Dec 2025Complaint
15 Dec 2025Complaint
Investigated allegations of questionable death and inappropriate handling of residents. Investigators reviewed interviews and facility records to assess staff yelling, impairment, sexual activity in view of residents, delays in answering call buttons, and concealment of call buttons.
03 Dec 2025Inspection
03 Dec 2025Inspection
Observed no deficiencies; a three-year probationary period under a stipulation and waiver was discussed during a virtual meeting.
21 Nov 2025Complaint
21 Nov 2025Complaint
Identified insufficient staffing that affected medication administration and resident care. This resulted in late or missing doses and related safety concerns across multiple residents.
Type A87411(a)
14 Oct 2025Complaint
14 Oct 2025Complaint
Identified failures in updating reappraisals and care plans, addressing hygiene and incontinence, timely medical response, and communicating changes to the resident's designated representative.
Type A87463(a)
Type A87464(f)(4)
Type A87468.2(a)(7)
Type A87468.2(a)(19)
Type A87465(g)
Type B87506(c)(1)
14 Oct 2025Inspection
14 Oct 2025Inspection
Identified deficiencies included failure to regularly observe and document changes in residents’ condition, medication administration by a staff member without proper training, and incomplete two-hour observation checks and related record-keeping.
Type A87465(h)(6)
Type A87411(a)
Type B87466
Type B87207
03 Sept 2025Complaint
03 Sept 2025Complaint
Investigated an allegation that a resident's room was not kept at a comfortable temperature; portable air conditioning was used and temperatures varied, with relocation offered but declined.
25 Aug 2025Complaint
25 Aug 2025Complaint
Observed that two staff argued in front of residents in the dining area, while reviews found no current evidence of water contamination or POLST order issues.
Type A87468.1(a)(2)
29 Jul 2025Complaint
29 Jul 2025Complaint
Investigated an allegation that staff acted unprofessionally in front of residents. The investigation found no evidence to support that the event occurred.
15 Jul 2025Complaint
15 Jul 2025Complaint
Identified inadequate training for medication technicians and other staff, and documented multiple medication errors and improper handling.
Type A87465(a)(4)(4)
Type B1569.69(a)
15 Jul 2025Inspection
15 Jul 2025Inspection
Identified incomplete staff training records and lack of first aid training from qualified providers.
Type B87412(c)(2)
Type B87411(c)(1)
01 May 2025Complaint
01 May 2025Complaint
Found that several residents' assessments and care plans were incomplete or inconsistently documented, and the assessment tool used for care planning was not consistently applied. Interviews about staffing yielded mixed responses with no specific dates or examples of insufficient staffing.
Type B87459(a)
14 Feb 2025Inspection
14 Feb 2025Inspection
Identified that a death report for a resident who died on 1/12/25 was not submitted to the licensing agency as required.
Type B87211(a)(1)(A)
29 Jan 2025Inspection
29 Jan 2025Inspection
Identified a failure to respond promptly to a resident call alert, creating a potential health and safety risk.
Type B87464(f)(4)
28 Jan 2025Inspection
28 Jan 2025Inspection
Observed no deficiencies cited during an unannounced annual inspection.
06 Dec 2024Inspection
06 Dec 2024Inspection
Identified a delayed response to a resident's call for help that resulted in a fall and injury. A civil penalty was issued.
Type A1569.49(c)(1)
Type A1569.49(f)
Type A15610.67
06 Dec 2024Inspection
06 Dec 2024Inspection
Determined that the allegation of a questionable death resulted from a resident with dementia being allowed to possess cigarettes and lighters; a civil penalty of $15,000 was issued.
Type A87705(f)(2)
13 Sept 2024Inspection
13 Sept 2024Inspection
Confirmed the immediate exclusion of a staff member from contact with clients and removal from the guardian roster. No deficiencies were cited.
06 Sept 2024Complaint
06 Sept 2024Complaint
Investigated and found no evidence to support that staff failed to dispense medications as prescribed, failed to respond to call lights within 30 minutes, failed to meet residents' incontinence needs, or could not provide a commode as needed.
31 May 2024Complaint
31 May 2024Complaint
Found no evidence supporting the allegation that staff did not keep the site free of insects.
31 May 2024Inspection
31 May 2024Inspection
Found no deficiencies during a case management visit and noted a planned leadership transition with an interim administrator in place.
22 Jan 2024Inspection
22 Jan 2024Inspection
Identified that a resident with dementia did not have an LIC 602 updated annually, posing potential health and safety risk.
Type B87705(c)(5)
06 Dec 2023Inspection
06 Dec 2023Inspection
Identified missing documentation for a resident's AM medications on 7/25/23, indicating incomplete medical care documentation and potential health risks.
Type B87465(a)(1)
06 Dec 2023Complaint
06 Dec 2023Complaint
Investigated the death and medication handling allegations; records showed medications were present and documented as administered, with one date lacking clear administration documentation, and EMS/POLST notes reviewed without a definitive link to facility actions.
08 Nov 2023Inspection
08 Nov 2023Inspection
Observed that there was no adequate theft and loss program in place. The theft/loss policy binder showed no new documentation since 2014, while staff reported items going missing more recently.
Type B1569.153
08 Nov 2023Complaint
08 Nov 2023Complaint
Investigated medication administration, scabies control, wandering between residents' rooms, and safeguarding belongings. Evidence from records and interviews did not support the allegations.
17 Oct 2023Inspection
17 Oct 2023Inspection
Identified concerns related to a resident's death, dementia care practices, alarm response times, med room auditing, and resident record-keeping; no deficiencies were cited.
03 Oct 2023Inspection
03 Oct 2023Inspection
Identified that a resident with dementia had access to cigarettes and a lighter, and staff failed to adequately supervise the resident during smoking, resulting in the resident's death.
Type A87705(f)(1)
Type A87705(f)(2)
03 Oct 2023Inspection
03 Oct 2023Inspection
Observed documentation showing staff in-service training and a clearance letter following an unannounced visit.
26 Sept 2023Complaint
26 Sept 2023Complaint
Identified that resident records were not current or complete and not readily accessible to staff.
Type A87506(a)
29 Jun 2023Complaint
29 Jun 2023Complaint
Identified that a resident with dementia had access to cigarettes because prohibited items were not stored inaccessible, resulting in injuries and the resident's death.
Type A87705(f)(2)
30 Mar 2023Complaint
30 Mar 2023Complaint
Identified that a resident smoked on a balcony outside designated areas, violating fire clearance and causing a fire that endangered residents. Found concerns about administrator qualifications and residents' personal rights related to the smoking incident.
Type A87203
Type A87468.1(a)(2)
Type B87405(d)(2)
30 Mar 2023Complaint
30 Mar 2023Complaint
Investigated the allegation of cockroaches; observed no signs of infestation after interviews and inspections.
22 Mar 2023Complaint
22 Mar 2023Complaint
Identified that staff did not respond promptly to a resident's call pendant, leading to a fall and hip fracture with delayed medical attention.
Type A87465(a)(1)
Type A87468.2(a)(8)
10 Jan 2023Inspection
10 Jan 2023Inspection
Identified a deficiency in staff first aid training documentation. Three staff files contained expired or missing first aid certificates.
Type A87411(c)(1)
27 Dec 2022Inspection
27 Dec 2022Inspection
Identified that a resident with dementia did not have an updated LIC 602, creating an immediate safety risk.
Type ACCR 87705(c)(5)
04 Nov 2022Complaint
04 Nov 2022Complaint
Investigated allegations of personal rights concerns and could not verify a victim or link to a current resident.
04 Nov 2022Complaint
04 Nov 2022Complaint
Investigated a complaint that a staff member came to work with an infectious condition; interviews did not confirm the allegation.
29 Jul 2022Inspection
29 Jul 2022Inspection
Found that items from the prior citation were completed and no deficiencies were cited.
06 May 2022Complaint
06 May 2022Complaint
Identified a medication administration issue where staff did not give prescribed medications to a resident as directed by the physician.
Type A87465(a)(4)
06 May 2022Complaint
06 May 2022Complaint
Investigated the allegation that staff failed to meet a resident's needs and violated the resident's personal rights. Found conflicting statements and could not establish the issues.
01 Apr 2022Inspection
01 Apr 2022Inspection
Identified that a resident with dementia eloped from the premises on 3/27/22.
Type A87705(k)(6)
Type A87468
01 Apr 2022Inspection
01 Apr 2022Inspection
Identified that an owner planned to appoint himself as administrator and that documents were requested for approval by a deadline. No deficiencies cited.
24 Mar 2022Inspection
24 Mar 2022Inspection
Identified insulin doses not marked as administered in multiple records, raising health and safety concerns.
Type A87465(a)(1)
23 Feb 2022Inspection
23 Feb 2022Inspection
Found no deficiencies cited; safety measures, food supplies, detectors, water temperature, and records were in place and met requirements.
07 Jan 2022Inspection
07 Jan 2022Inspection
Found ongoing compliance with health and safety regulations. No citations or deficiencies were issued during the case management visit.
24 Nov 2021Inspection
24 Nov 2021Inspection
Investigated a self-reported theft of a resident's valuables and found no deficiencies.
13 Oct 2021Complaint
13 Oct 2021Complaint
Investigated a complaint alleging staff interfered with a resident's medical treatment and found the allegation unfounded.
26 Aug 2021Inspection
26 Aug 2021Inspection
Observed overall compliance with health and safety standards; no deficiencies cited.
21 May 2021Complaint
21 May 2021Complaint
Investigated a complaint and found the pressure injury claim not supported. Observations and interviews indicated housekeeping was maintained and staffing met residents' needs.
08 May 2021Complaint
08 May 2021Complaint
Investigated six allegations about care practices, including toileting support, diabetes management, call-light response, sanitation, laundry, and meals, with no deficiencies cited.
10 Feb 2021Complaint
10 Feb 2021Complaint
Found that the May 2020 bruising allegation from an assisted shower could not be proven or disproven by the available evidence. Found that two servers did not have food handler certificates on file, while cooks and the main chef did; no citations were observed.
12 Aug 2020Inspection
12 Aug 2020Inspection
Investigated an incident where a resident unable to stand was hospitalized; resident is still receiving care and plans to return, with staff assisting with daily activities and meals provided as "to-go" due to COVID-19 precautions.
16 Jun 2020Inspection
16 Jun 2020Inspection
Confirmed that a staff member with a non-exemptible conviction was not employed or present at the facility and is prohibited from contact with clients.
28 May 2020Complaint
28 May 2020Complaint
Determined that the facility maintained cleanliness and sanitation in the dining areas and ensured food served matched dietary needs, despite some concerns about food appearance and resident diets.
19 Apr 2020Complaint
19 Apr 2020Complaint
Determined that the allegation of illegally evicting a resident was unfounded, as evidence showed the resident’s hospitalizations and discharge were medical decisions, not separations initiated by the facility.
29 Jan 2020Inspection
29 Jan 2020Inspection
Confirmed that the facility met safety, hygiene, and staffing requirements during an unannounced inspection, with all systems functioning properly and necessary documentation in order.
Disclaimer
Mirador Living is not affiliated with the owner or operator(s) of Golden Pond Retirement Community. The information above has not been verified or approved by the owner or operator. For exact information, please contact Golden Pond Retirement Community directly. There is no cost for this service. We are compensated by the community you select.
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