Autumn Glow

    654 Grove St, San Francisco, CA 94102
    • Assisted Living
    • Memory Care

    Clean caring culturally sensitive eldercare

    I placed my mother here and it's been a godsend - very clean, well-maintained Hayes Valley facility with friendly, professional, and caring staff (Emmy has been especially helpful). The smaller, Chinese-speaking memory care feels family-like with a high staff-to-resident ratio, safe bathrooms/rails, lots of light and fresh air, pleasant outdoor seating, nutritious Chinese meals and snacks, and engaging activities like Mah Jong plus twice-weekly Jackie Chan Center day services with van. I'm very satisfied and would highly recommend it to families looking for attentive, culturally sensitive elder care.

    Loved one of resident
    Jul 2026

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    Reviews

    4.17·(6)

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      5.0
    • Staff

      4.3
    • Meals

      5.0
    • Amenities

      4.5
    • Value

      4.2

    Pros

    • High staff-to-resident ratio
    • Compassionate, attentive staff
    • Clean, well-maintained interior
    • Pleasant outdoor seating and common areas
    • Bright, well-lit rooms with natural ventilation
    • Calming interior decor and color palette
    • Varied social and cognitive activities
    • Regular culturally specific meal options
    • Multiple dining formats (casual and formal)
    • Nutritious meals, healthy snacks, and hydration emphasis
    • Accessible bathrooms with safety rails
    • Support for a range of ambulation levels
    • Regular off-site cultural and nature outings with transportation
    • On-site day-service transportation partnership
    • Dedicated memory-care with Chinese-language support
    • Central Hayes Valley location near a park
    • Family-like, homey community atmosphere

    Cons

    • Inconsistent front-desk and visitor-interaction practices
    • Language and communication gaps with some staff
    • Variability in management responsiveness and follow-up
    • Inconsistent enforcement of staff conduct standards

    Summary of reviews

    Autumn Glow presents as a small, well-kept assisted living community with strengths in personal attention, environment, and culturally responsive services. Multiple reviewers highlighted a higher staff-to-resident ratio and described caregiving staff as compassionate and attentive. The building and common areas are characterized as clean, bright, and comfortably decorated; rooms receive positive notes for natural light, soothing colors, and pleasant outdoor seating that supports a peaceful living environment.

    Dining and daily living services are a clear asset. The facility offers both casual and formal dining formats, emphasizes nutrition, provides healthy snacks and hydration focus, and includes culturally specific meal options such as Chinese meals and soups. Safety features—accessible bathrooms with rails and accommodations for varying ambulation levels—were also noted. Reviewers pointed to active programming that supports social and cognitive engagement: group activities (for example, Mah Jong), a range of social interactions, and off-site outings including cultural events, boat rides, and nature walks. Partnerships for transportation and day services (twice-weekly Jackie Chan Center van service) add to the community’s activity and respite options.

    Care and memory services draw particular positive attention. The community’s smaller scale and family-like atmosphere were described as supportive for residents with dementia, with on-site memory-care offerings that include Chinese-language support. Several families described a high level of day-to-day care and positive impressions of staff quality; one reviewer characterized the placement as a ‘‘godsend’’ for their relative.

    Notable concerns relate to visitor interactions, communication, and consistency of management response. A few reviewers described an incident involving inappropriate physical contact during a visitor encounter, which raises questions about conduct expectations in visitor-facing roles; this contrasts with the generally positive descriptions of caregiving staff. Additional comments suggest language barriers between some staff and families that can impede communication, and variability in how management handles issues or follows up with families. Together these point to operational gaps in front-desk/visitor protocols, bilingual communication coverage, and consistency in enforcing staff conduct and complaint-resolution processes.

    For prospective residents and families, Autumn Glow’s strengths are its attentive caregiving, clean and comfortable physical environment, robust activity programming, and culturally relevant dining and memory-care supports. Visitors should discuss front-desk and visitor protocols, bilingual staffing availability, and the facility’s complaint-resolution practices during tours to clarify how management addresses conduct and communication concerns. Overall, the facility appears well-suited to people seeking a smaller, community-oriented setting with active social programming and culturally tailored services, while families who prioritize consistent visitor interactions and multilingual communication may want to confirm operational safeguards before committing.

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    Location

    Map showing location of Autumn Glow

    Autumn Glow is located at 654 Grove St, San Francisco, CA, 94102.

    About Autumn Glow

    Autumn Glow sits at 654 Grove St, San Francisco, inside a two-story Victorian building and serves seniors over 60, especially those with Alzheimer's or dementia, where you'll find licensed care for a small community-about fifteen residents in nine bedrooms, with three private and six semi-private rooms, all set up with safety features, an emergency response system, and accessibility upgrades so folks who are frail or use wheelchairs can still get around safely, plus every floor has common areas where residents can chat or relax, and there's a rooftop garden for some fresh air and quiet time outdoors. The staff's trained in personal care and medication help and knows memory care, supporting both ambulatory and non-ambulatory folks, and there's always someone around for daily needs like bathing, dressing, or getting meals, with a special focus on residents' privacy. The place sticks out for explaining everything up front, like how to make a budget, what each care contract means, and what's included with your room, care level, and meals, and they talk about move-in steps and how the waiting list works. They encourage folks and families, past and present, to give feedback, and they've got a web forum for sharing info and asking questions, along with an online "connect" tool that's good for inquiries or more details about the place. There's a push for people to schedule a tour or do a virtual visit before moving in, and the team goes through an assessment to match each person to the right level of care, then draws up a personalized care plan and goes over billing procedures in detail, so no one's surprised by costs-which can range between $2,500 and $13,000 per month, depending on what care, room, and services you choose, and they do take HUD rental assistance for seniors who qualify.

    Autumn Glow offers assisted living, independent living, foster care, skilled nursing, and memory care, and even residential care homes built for people who need a caregiver nearby. The staff's multilingual, and the program focuses on supporting every resident's personal needs, including non-ambulatory care, diabetic care, and incontinence services. There's always someone to help with housekeeping, laundry, dry cleaning, and maintenance, which means residents can spend more time on things they enjoy and less on chores. Rooms come private or semi-private, with some offering kitchenettes, and there's cable, wifi, washers and dryers, plus guest parking for those who visit. Everyone shares meals in a big basement dining room, and the kitchen offers nutritious meals that can fit special diets. Social and health programs are a big deal here, too, with laundry lists of on-site and off-site activities, religious and devotional options, arts and crafts, fitness classes, and special memory care events. The continuing care retirement community structure means as someone's needs change, care types and support can change with them, explained using easy-to-read resources about different levels like assisted living, independent living, and skilled nursing, plus foster care for those who need more support. Amenities include a game room, activity center, fitness area, and salon/barbershop, and there's transportation for appointments or outings. The organization, run by Self-Help for the Elderly since 2001, works as a nonprofit (501(c)(3)), so everything is spelled out plainly-from tours to moving in, to the details of care and billing, aiming to help people get a clear picture about living there. The community focuses on honest support, social engagement, and attention to health, and you'll see they want every family to understand what's being offered, what it costs, and how everything works, using simple language and tools to make the process less overwhelming for everyone.

    People often ask...

    Autumn Glow offers assisted living, memory care, and board and care.

    There are 11 photos of Autumn Glow on Mirador.

    The full address for this community is 654 Grove St, San Francisco, CA 94102.

    No, Autumn Glow does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Safety & Compliance

    In California, the Department of Social Services' Community Care Licensing Division licenses residential care facilities for the elderly, conducting inspections and investigating complaints.

    License number385600141
    StatusLicensed
    Facility typeResidential Care Elderly
    Capacity15 residents
    LicenseeAUTUMN GLOW ALZHEIMER'S HOME, INC.
    EffectiveJune 26th, 2001
    View the official license record

    Inspection Reports

    4

    Reports

    2

    Type A Citations

    1

    Type B Citations

    0

    Complaints

    3

    Years

    16 Apr 2026Inspection
    Found no deficiencies cited today, and an advisory note for a technical violation was issued.
    01 May 2025Inspection
    Observed safety standards met with no deficiencies cited.
    23 May 2024Inspection
    Identified deficiencies. Three of four resident files lacked updated physician's reports, and an evacuation chair was not present in the stairwell.
    • Type A87705(c)(4)(A)
    • Type B1569.695(f)(1)
    20 Oct 2023Inspection
    Identified a deficiency because staff first aid training was not conducted and no certification on file. Six resident files lacked the LIC 613-safeguard for personal valuables and personal rights, and two resident files lacked updated physicians' reports.
    • Type A87411(c)(1)

    Disclaimer

    Mirador Living is not affiliated with the owner or operator(s) of Autumn Glow. The information above has not been verified or approved by the owner or operator. For exact information, please contact Autumn Glow directly. There is no cost for this service. We are compensated by the community you select.

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