Multiple dining venues with flexible anytime ordering
Chef-prepared meals and wine service
Attentive, compassionate caregiving staff
Specialized memory-care programming and enrichment instructors
Engaging activities and live entertainment options
Weekly housekeeping and laundry services
On-site clinical resources and concierge medical access
Safety-minded bathroom features (grab bars, non-glass shower doors)
Cons
Chronic staffing instability and high turnover
Understaffing during critical memory-care shifts
Heavy reliance on agency and temporary staff
Inconsistent meal-service continuity and late-meal gaps
Unreliable accommodation of dietary restrictions
Gaps in clinical and equipment oversight
Pest-control concerns in some areas
Maintenance and building-systems inconsistency
Billing, payroll, and administrative errors
Management and supervisory culture concerns
Limited activity accessibility for residents with reduced mobility
Premium pricing that limits affordability
Summary of reviews
Oakmont of Silver Creek is consistently described as a new, upscale community with a strong hotel-like aesthetic and extensive amenities. Reviewers emphasize spacious, bright apartments, well-maintained landscaping and courtyards, and a broad set of communal features including a movie theater, salon, fitness room, library, bistro, and putting green. Housekeeping and laundry are provided regularly, dining areas are presented with restaurant-style service, and many families praise chef-prepared meals, wine service, and flexible anytime ordering.
Care and staff quality are central strengths for many families. Numerous comments highlight attentive, compassionate caregivers, helpful front-desk and concierge staff, and engaging activity coordinators. Several reviewers noted strong memory-care programming when staffing is adequate, including live instructors and socialization opportunities. On-site clinical resources such as concierge medical access and therapy options add to the sense of a comprehensive campus for aging-in-place.
At the same time, a pattern of operational weaknesses recurs across reviews. Staffing instability and high turnover — especially the use of agency or temporary staff and understaffing during certain shifts — are frequent concerns and are cited as affecting continuity of care in memory-care households. Linked to staffing are inconsistent meal-service experiences (late meals, shortages for late diners), unreliable accommodation of dietary restrictions, and uneven activity access for residents with mobility or wheelchair needs. Reviewers also described lapses in clinical and equipment oversight (for example, problems with CPAP-related care or alert-device maintenance) that suggest gaps in routine monitoring and follow-up.
Facility-level maintenance and administrative issues appear uneven. While many report a clean, well-kept environment, some experiences point to pest-control concerns in certain areas, intermittent HVAC or hot-water stability, and slower-than-expected maintenance responses. Administrative functions show variability as well: billing mistakes, payroll or HR practice concerns, and onboarding or communication lapses were raised alongside praise for specific managers who provide good family support. A subset of comments also described management and supervisory conduct problems that have affected staff morale and family confidence.
In summary, Oakmont of Silver Creek offers a high-quality physical environment and a broad range of services that appeal to families seeking a luxury, amenity-rich option. Prospective residents and families should weigh those strengths against recurring operational issues: chronic staffing instability, reliance on temporary staff, occasional dining and clinical oversight problems, and premium pricing. For families focused on memory care or with higher clinical monitoring needs, confirm current staffing models, medication and equipment oversight procedures, and activity accessibility during your visit; for those prioritizing amenities and a resort-like environment, the community delivers many desirable features but at a higher cost and with some operational variability.
Reviews written on Mirador
We have no reviews to show about Oakmont of Silver Creek.
Help other families by writing a review about your experience with this community.
Location
Oakmont of Silver Creek is located at 3544 San Felipe Rd, San Jose, CA, 95135.
About Oakmont of Silver Creek
Oakmont of Silver Creek in San Jose, CA, is a two-story senior living community that offers independent living, assisted living, memory care, and skilled nursing all on one campus, so residents can get different kinds of care as their health needs change. The staff assist residents any hour, with services running 24 hours a day, every day, and there's a full-time nurse and a wellness center right on site. The apartments let folks pick from studios, one-bedrooms, or two-bedrooms, and the community welcomes pets, which is nice for seniors who want to keep their companions close. The grounds have grassy areas, gardens, and pretty views, giving residents space to walk or relax outside, plus they keep a gardening club for anyone who likes to dig in the dirt.
Oakmont of Silver Creek offers daily activities, paint and sip classes, weekly live music, and festive events, with a structured program for social, educational, and cultural needs, and for those who like movies, there's a private theater on site, plus a salon for haircuts and such. The facility serves meals prepared by an award-winning culinary team that's trained in fine dining, and the dining room is known for making meal times feel special. The wellness center helps residents stay active with options and support for their health, and the activity calendar keeps days full and interesting.
Assisted living at Oakmont of Silver Creek gives gentle help for daily tasks like bathing, dressing, and medication, so people can stay independent while getting the support they need, and memory care is available for those living with Alzheimer's or dementia, offering specialized attention in a secure setting. There's a focus on personalizing care to fit each resident, with staff that many describe as caring like family. The community's a place where residents enjoy both quiet time and chances to be together, with indoor and outdoor spaces, on-site and off-site activities, and spiritual services as well. Oakmont of Silver Creek doesn't post its prices online and carries a 4.0-star rating from current reviews. More details and photos, along with a schedule a tour option and a FAQ, can be found at oakmontseniorliving.com/silvercreek.
Founded in 2001 by Bill Gallaher, Oakmont Senior Living has emerged as a nationally recognized leader in luxury senior living, headquartered in Windsor, California. The family-owned and operated company has grown to serve over 8,000 seniors across 80 luxury communities throughout California, Nevada, and Hawaii, generating annual revenue of $750 million. Oakmont Management Group, established in 2012 as the sole operator of these luxury communities, works in partnership with the Gallaher Family development company, which has been building seniors housing since the 1990s. The company has achieved remarkable growth, adding 1,811 units to its portfolio between 2024 and 2025, ranking No. 12 on the ASHA 50 list of largest senior living operators.
Oakmont provides comprehensive care services including assisted living, memory care, and retirement living, with a company-wide focus on individualized attention and luxury amenities. Their premier communities feature wellness centers, assistance with personal care, medication management, award-winning culinary programs, movie theaters, and pet therapy. The company has pioneered innovative programs such as virtual reality therapy using the Rendever platform, allowing seniors with Alzheimer's and dementia to relive past experiences and participate in new adventures. Their signature Traditions memory care neighborhoods provide individualized 24-hour care by providers trained in dementia education, offering daily reminiscence activities designed to help older adults recall positive memories.
Oakmont's mission centers on delivering meaningful lifestyles and relationships with residents, families, and team members by developing a winning culture anchored in five core values: authenticity, teamwork, compassion, commitment, and resilience. The company maintains an unwavering commitment to excellence, integrity, and high standards of service, with a philosophy of creating communities where residents can continue living even as their needs change. Their approach emphasizes creating safe, nurturing environments where both residents and team members can be the most authentic versions of themselves, fostering a culture that treats residents like family while maintaining luxury standards.
Oakmont's industry leadership has been recognized through numerous achievements, including ranking among the nation's largest operators and maintaining a 97 percent occupancy rate across their portfolio. The company was a 2022 Yass Prize finalist for innovation in education, and their SVP of Human Resources was inducted into McKnight's 2023 Hall of Honor for excellence in talent development. Recent strategic partnerships include an expanded relationship with Welltower and the launch of the Ivy Living brand, alongside major real estate transactions involving Healthpeak's $1.3 billion acquisition of 24 Oakmont communities. These partnerships and recognitions underscore Oakmont's position as an industry innovator committed to setting new standards in luxury senior living while maintaining their foundational values of personalized care and exceptional service.
People often ask...
Oakmont of Silver Creek offers competitive pricing, with rates starting at a cost of $4,995 per month.
Oakmont of Silver Creek offers assisted living and memory care.
There are 66 photos of Oakmont of Silver Creek on Mirador.
The full address for this community is 3544 San Felipe Rd, San Jose, CA 95135.
No, Oakmont of Silver Creek does not offer respite care.
Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.
Safety & Compliance
In California, the Department of Social Services' Community Care Licensing Division licenses residential care facilities for the elderly, conducting inspections and investigating complaints.
License number
435202898
Status
Licensed
Facility type
Residential Care Elderly
Capacity
148 residents
Licensee
OKMT OF SR LVNG OF SLVR CRK OPCO LLC;OKMT MGMT GRP
Found no deficiencies. All areas observed were compliant with applicable requirements.
02 Sept 2026Inspection
02 Sept 2026Inspection
Investigated a prior complaint and found no deficiencies.
23 Jul 2026Inspection
23 Jul 2026Inspection
Found no deficiencies.
27 May 2026Complaint
27 May 2026Complaint
Investigated the complaint and found no deficiencies cited.
27 May 2026Complaint
27 May 2026Complaint
Investigated the complaint alleging staff did not respond to residents' call buttons and concluded there were no deficiencies.
26 Feb 2026Complaint
26 Feb 2026Complaint
Investigated the hot water delivery complaint and found it unfounded; no deficiencies cited.
22 Dec 2025Inspection
22 Dec 2025Inspection
Identified an altercation between two residents in memory care, with emergency responders called after one resident struck the other; no deficiencies were cited.
03 Oct 2025Complaint
03 Oct 2025Complaint
Investigated an allegation that staff did not ensure proper treatment of a resident's injuries and failed to inform the resident's responsible party.
Type A87468.2(a)(4)
Type A87211(a)(1)(D)
Type A87705(b)(1)(A)
18 Sept 2025Inspection
18 Sept 2025Inspection
Found no deficiencies during the visit.
17 Sept 2025Inspection
17 Sept 2025Inspection
Observed residents engaged in activities in clean, well-maintained spaces, with memory care areas secured and emergency systems functioning; no deficiencies were cited.
18 Jul 2025Complaint
18 Jul 2025Complaint
Investigated an allegation that a resident assaulted another resident; findings showed insufficient evidence to support the allegation.
18 Jul 2025Inspection
18 Jul 2025Inspection
Identified two complaints under a previous license and found no deficiencies cited.
18 Jul 2025Complaint
18 Jul 2025Complaint
Investigated allegations of illegal eviction and failure to provide written incident reports to a resident's responsible person.
04 Jun 2025Complaint
04 Jun 2025Complaint
Investigated a complaint alleging staff neglect, staffing shortages, cleanliness issues, delays in medication, issues with meal assistance, and lack of hourly repositioning. Found no preponderance of evidence to prove the allegations.
16 Dec 2024Complaint
16 Dec 2024Complaint
Investigated a report that staff did not notify a resident's authorized representative in a timely manner and that a resident entered another resident's bedroom. The investigation found the first allegation not supported and the second allegation supported.
Type A87468.2(a)(4)
16 Dec 2024Inspection
16 Dec 2024Inspection
Identified that staff locked residents' bedroom doors and required residents to ask for assistance to enter their bedrooms after a resident was observed attempting to enter others' bedrooms, creating potential safety and personal rights concerns.
Type A87468.1(a)(2)
30 Oct 2024Inspection
30 Oct 2024Inspection
Observed no deficiencies during a collateral visit connected to a prior complaint.
30 Oct 2024Complaint
30 Oct 2024Complaint
Investigated a complaint alleging inadequate supervision leading to multiple falls, staffing insufficiency, and failure to notify the resident's family; determined the allegations were unfounded.
18 Oct 2024Inspection
18 Oct 2024Inspection
Identified that a staff member pushed a resident, causing a fall and injuries, violating the resident's personal rights. The action posed an immediate health and safety risk.
Type A87468.1(a)(3)
15 Oct 2024Inspection
15 Oct 2024Inspection
Observed conditions were compliant with applicable rules and no deficiencies were cited.
08 Oct 2024Complaint
08 Oct 2024Complaint
Found all four allegations unfounded after investigation.
08 Oct 2024Inspection
08 Oct 2024Inspection
Investigated an incident where a resident was allegedly pushed by a staff member. The staff member who responded was terminated, and it was determined that the incident required further investigation.
07 Oct 2024Inspection
07 Oct 2024Inspection
Investigated an allegation that a staff member pushed a resident, resulting in a skin tear to the elbows and discoloration to the back of the head; the staff member who responded physically was terminated, and the incident required further investigation; no deficiencies were cited.
03 Oct 2024Complaint
03 Oct 2024Complaint
Investigated the allegations that residents were not assisted with showers, toileting needs were not met, and residents were not adequately fed. Found no evidence to establish violations.
03 Oct 2024Complaint
03 Oct 2024Complaint
Investigated a complaint alleging a resident fall, extended unattended time with a resident, failure to notify an authorized representative, discharge/readmission issues, and after-hours staffing unavailability. Based on research and interviews, the evidence did not clearly prove the violations.
03 Oct 2024Complaint
03 Oct 2024Complaint
Investigated claims that a resident fell due to insufficient supervision and that staff were rough or disrespectful. Interviews and document reviews did not establish evidence of violations.
03 Oct 2024Complaint
03 Oct 2024Complaint
Investigated a complaint about medications not being distributed as prescribed.
18 Sept 2024Complaint
18 Sept 2024Complaint
Identified that a resident eloped from a care setting on three occasions without staff supervision.
Type A87464(f)(1)
06 Oct 2023Inspection
06 Oct 2023Inspection
Identified no violations during an unannounced pre-licensing visit for changing ownership; five resident files and five staff files were reviewed, and safety systems were checked. Food supplies were adequate and no hazards were found.
22 Sept 2023Inspection
22 Sept 2023Inspection
Found no deficiencies noted during the unannounced case management visit. Observed safety measures and records appeared satisfactory.
28 Jul 2023Inspection
28 Jul 2023Inspection
Verified participation in COMP II and confirmed understanding of licensing requirements.
21 Jul 2023Inspection
21 Jul 2023Inspection
Identified medication administration discrepancies and incomplete records, including missing TB test results and questionable MAR entries.
Type A87411(a)
Type A87207
03 Jul 2023Inspection
03 Jul 2023Inspection
Observed safety and care measures during an unannounced annual visit, including adequate food supplies, secured medications and sharps, secured cleaning areas, stocked bathrooms, appropriate water temperatures, functioning fire safety equipment and detectors, and reviewed staff and resident records.
09 Nov 2022Inspection
09 Nov 2022Inspection
Identified an elopement of a resident due to inadequate supervision. The resident was unobserved from 6 PM to 2 AM, egress alarms were not triggered, and the two evening shift check-ins were not documented.
Type A87705(k)(8)
18 Aug 2022Inspection
18 Aug 2022Inspection
Found lack of supervision when a resident walked without a walker, which caused a fall.
Type A87468.2(a)(4)
23 Aug 2021Inspection
23 Aug 2021Inspection
Observed COVID-19 safety measures in place with no reported positive cases among residents or staff.
16 Jul 2021Inspection
16 Jul 2021Inspection
Identified two staff who worked without California fingerprint clearance and without facility association.
Type ACCR87355(e)(1)
Type ACCR87355(e)(2)
04 May 2021Inspection
04 May 2021Inspection
Observed readiness for licensure following a pre-licensing review. Safety systems, cleanliness, and food storage met requirements with no issues identified.
05 Jan 2021Inspection
05 Jan 2021Inspection
Confirmed that the applicant and administrator understood Title 22 and completed COMP II, and were advised to submit a signed LIC 809 with photo ID.
Reviewed operation details, staff and administrator qualifications, program policies, grievances and community resources, physical plant and food service, and required documents such as criminal record clearance, health screenings, fire clearance, First Aid/CPR, administrator certificate, financial verification, pre-licensing inspection, compliance history, and control of property.
Disclaimer
Mirador Living is not affiliated with the owner or operator(s) of Oakmont of Silver Creek. The information above has not been verified or approved by the owner or operator. For exact information, please contact Oakmont of Silver Creek directly. There is no cost for this service. We are compensated by the community you select.
Are you an owner or operator of Oakmont of Silver Creek?
Claim this listing to receive messages from prospective customers and manage your community page.
