Portola Place

    445 Portola, San Mateo, CA 94403
    • Assisted Living

    Outstanding community with excellent care

    I'm very pleased with this community - the staff are outstanding, friendly and professional, and the personalized care is excellent. The meals are wonderful, activities plentiful, the facility is clean and well kept, and it feels like great value.

    Current/former resident
    Jul 2026

    Pricing

    Prices shown are estimates and subject to change. Contact your senior living advisor for current pricing.

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Coordination with health care providers
    • Medication management

    Healthcare staffing

    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Special dietary restrictions

    Room

    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Telephone
    • Wifi

    Transportation

    • Transportation arrangement (medical)
    • Transportation to doctors appointments

    Community services

    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Scheduled daily activities

    Reviews

    5.00·(2)

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      5.0
    • Staff

      5.0
    • Meals

      5.0
    • Amenities

      5.0
    • Value

      5.0

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    Location

    Map showing location of Portola Place

    Portola Place is located at 445 Portola, San Mateo, CA, 94403.

    About Portola Place

    Portola Place is a residential care home offering seniors an inviting, supportive environment tailored to meet their individual needs. Designed for those seeking a balance of comfort and care, Portola Place provides a nurturing space where residents can enjoy a fulfilling lifestyle in a community setting. A key aspect of life here revolves around nutritious dining, with chefs and meal planners ensuring that each dish achieves the right balance of vitamins and minerals. Meals are created with high-quality ingredients, focusing on taste and variety to make dining a pleasant highlight of each day.

    The community places strong emphasis on enriching its residents’ lives beyond just daily care. A diverse array of activities is available to support social, physical, mental, and emotional engagement. Residents are encouraged to participate in programs that foster a sense of community and belonging. Staff at Portola Place strive to create a culture characterized by helpfulness, kindness, and joy, making every effort to ensure the environment is welcoming and friendly for both residents and visitors.

    Within Portola Place, the care team provides support with daily living activities, attending to the unique requirements of each resident. The residence is designed to promote independence while offering assistance when needed, ensuring a sense of autonomy paired with reassurance. Although the primary focus is on residential care, the supportive atmosphere extends to all aspects of life, helping seniors maintain connections and enjoy a sense of purpose.

    Portola Place aims to be more than a place to stay—it is a community where residents can flourish. By emphasizing memorable meals, engaging activities, and a genuinely friendly environment, Portola Place aspires to create a home that prioritizes dignity, wellbeing, and the enjoyment of everyday life for each individual in its care.

    People often ask...

    Portola Place offers competitive pricing, with rates starting at a cost of $5,927 per month.

    Portola Place offers assisted living and board and care.

    There are 1 photos of Portola Place on Mirador.

    The full address for this community is 445 Portola, San Mateo, CA 94403.

    No, Portola Place does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Safety & Compliance

    In California, the Department of Social Services' Community Care Licensing Division licenses residential care facilities for the elderly, conducting inspections and investigating complaints.

    License number415601058
    StatusLicensed
    Facility typeResidential Care Elderly
    Capacity6 residents
    LicenseeATIENZA, ARMAND
    EffectiveOctober 25th, 2019
    View the official license record

    Inspection Reports

    3

    Reports

    5

    Type A Citations

    4

    Type B Citations

    0

    Complaints

    5

    Years

    15 Sept 2025Inspection
    Identified health and safety concerns, including hot water temperature outside the required range, improper storage of perishable foods with expired items, dirty refrigerator surfaces, and cleaning supplies not properly secured.
    • Type A87303(e)(2)
    • Type A87465(i)
    • Type A87555(b)(8)
    • Type B87555(23)
    • Type B87463(h)
    • Type B87303(a)
    23 Sept 2024Inspection
    Identified hot water at 123°F in a common bathroom creating a health risk, and a resident with dementia lacked an up-to-date annual physician's report.
    • Type A87303(e)(2)
    • Type A87705(c)(5)
    14 Oct 2021Inspection
    Observed that daily temperature and COVID-19 symptom checks for residents and staff were not performed or recorded.
    • Type B87468.2

    Disclaimer

    Mirador Living is not affiliated with the owner or operator(s) of Portola Place. The information above has not been verified or approved by the owner or operator. For exact information, please contact Portola Place directly. There is no cost for this service. We are compensated by the community you select.

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