Flowers Family Care

    1009 W 20th St, Santa Ana, CA 92706
    • Assisted Living

    Friendly clean affordable senior care

    I placed my mom here and I'm very pleased - the staff are friendly, caring, and always available, and the administrator is professional and communicative. The home is very clean and inviting, residents are happy and engaged with activities, the neighborhood is quiet and lovely, it's reasonably priced and close to home, so I would recommend it to other families.

    Loved one of resident
    Jul 2026

    Pricing

    Prices shown are estimates and subject to change. Contact your senior living advisor for current pricing.

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Coordination with health care providers
    • Medication management

    Healthcare staffing

    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Special dietary restrictions

    Room

    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Telephone
    • Wifi

    Transportation

    • Transportation arrangement (medical)
    • Transportation to doctors appointments

    Community services

    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Scheduled daily activities

    Reviews

    4.29·(7)

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      5.0
    • Staff

      4.8
    • Meals

      4.0
    • Amenities

      4.3
    • Value

      4.0

    Pros

    • Caring and friendly staff
    • Staff are consistently available
    • Clean and well-maintained facility
    • Improved resident appetite/dining
    • Offers activities and engagement
    • Family-oriented, loving environment
    • Communicative and professional administration
    • Convenient/close to home location
    • Quiet, attractive neighborhood
    • Happy and satisfied residents
    • Reasonably priced/affordable
    • Inviting and home-like atmosphere
    • Frequently recommended by families

    Cons

    • No negative aspects mentioned in the provided reviews

    Summary of reviews

    Overall sentiment The reviews for Flowers Family Care are uniformly positive, emphasizing high satisfaction across multiple dimensions of care and environment. Reviewers repeatedly highlight the quality of the staff, the cleanliness and upkeep of the home, and the pleasant neighborhood setting. Many reviews explicitly state they would recommend the facility to other families, indicating strong overall confidence in the services provided.

    Care quality and staff The dominant theme across the summaries is staff excellence. Multiple reviewers describe staff as caring, friendly, family-oriented, and always available. The language used—"loving environment," "very caring," and "staff care"—suggests that emotional support and personal attention are consistent features of residents' experiences. Several comments also note that staff availability is reliable, implying good day-to-day responsiveness. This consistent praise points to a strong culture of person-centered care and effective routine caregiving.

    Facilities, cleanliness, and neighborhood Cleanliness and maintenance are another frequently mentioned strength. Descriptors such as "super clean," "clean and maintained," and "inviting" appear across summaries, indicating that the physical environment is well cared for and comfortable. The facility's setting is repeatedly called out as a positive factor—terms like "gorgeous quiet neighborhood" and "close to home" show the location is both attractive and convenient for families. Together, these points suggest an environment that supports resident comfort and family visitation.

    Dining and activities Several reviews specifically mention improvements in residents' eating ("eating better"), which implies satisfactory dining services and attention to residents' nutritional needs. In addition to meals, the facility "offers activities," which indicates staff provide engagement opportunities for residents. While details about the types or frequency of activities are not provided, the presence of organized engagement is noted and contributes to the perception of a supportive daily program.

    Management and communication Management and administration receive positive mention, with one review calling the administrator "communicative and professional." That praise, coupled with comments about staff availability and a family-oriented atmosphere, suggests effective leadership and good communication between management, staff, residents, and families. The combination of professional oversight and warm caregiving contributes to reviewers' willingness to recommend the facility.

    Notable patterns and limitations A clear pattern is the convergence of praise around staff behavior and facility cleanliness; these appear to be the most salient strengths. Pricing is described as "reasonably priced," which, together with high satisfaction, may make the facility especially attractive for value-conscious families. There are no negative comments or specific concerns in the provided summaries, which limits identification of weaknesses or areas for improvement. The uniformly positive tone could reflect genuinely strong performance, but it may also indicate selection or reporting bias (for example, satisfied families being more likely to leave summaries). Without any critical feedback, it is not possible to assess issues such as staffing levels during off-hours, specific health care capabilities, long-term care transitions, or the diversity and intensity of clinical services.

    Conclusion Based on the provided review summaries, Flowers Family Care presents as a well-run, clean, and welcoming facility with attentive, compassionate staff, effective administration, suitable activities, and satisfactory dining outcomes. Its quiet, attractive neighborhood location and reasonable pricing are additional pluses. The absence of negative comments in these summaries is notable; while it reinforces a positive impression, prospective families should follow up with direct questions about clinical services, staffing ratios, sample activity schedules, and any concerns that may not appear in short summaries to ensure the facility meets specific care needs.

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    Location

    Map showing location of Flowers Family Care

    Flowers Family Care is located at 1009 W 20th St, Santa Ana, CA, 92706.

    About Flowers Family Care

    Floral Park Assisted Living is a residential care home situated in Santa Ana, California, focused on providing a supportive and welcoming environment for seniors. This community offers both private and semi-private accommodations, allowing residents to choose a living arrangement that best fits their preferences and needs. Each room is designed with comfort and accessibility in mind, fostering a sense of home and belonging for all who reside there.

    Dining is an integral part of life at Floral Park Assisted Living, with chefs and meal planners dedicated to preparing nutritious and delicious meals for residents. Meals are thoughtfully crafted to ensure a balanced intake of vitamins and minerals, promoting both health and enjoyment. Careful attention is paid to the quality of ingredients, and there is a strong emphasis on making every dining experience satisfying and something residents look forward to.

    The community at Floral Park Assisted Living is known for its engaging range of activities aimed at enriching the social, physical, mental, and emotional well-being of its residents. The staff goes above and beyond to create opportunities for meaningful engagement, ensuring everyone feels connected and fulfilled. Activities are designed not only for entertainment but also to promote a vibrant and active lifestyle, helping residents nurture friendships and try new experiences.

    Floral Park Assisted Living prides itself on cultivating a culture of kindness and support throughout its community. The environment is shaped by a staff known for being attentive, helpful, and joyful, contributing to a welcoming atmosphere. Residents, visitors, and team members alike benefit from this positive spirit, making the community a pleasant place to live and visit.

    As a residential care home, Floral Park Assisted Living offers assistance with daily activities while respecting each individual’s independence and dignity. Every resident receives compassionate care tailored to their unique needs, and the team strives to foster a sense of security and well-being. With its comfortable accommodations, nourishing meals, vibrant activities, and warm community atmosphere, Floral Park Assisted Living stands out as a supportive choice for seniors seeking a caring and inviting place to call home.

    People often ask...

    Flowers Family Care offers competitive pricing, with rates starting at a cost of $4,320 per month.

    Flowers Family Care offers assisted living and board and care.

    There are 3 photos of Flowers Family Care on Mirador.

    The full address for this community is 1009 W 20th St, Santa Ana, CA 92706.

    No, Flowers Family Care does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Safety & Compliance

    In California, the Department of Social Services' Community Care Licensing Division licenses residential care facilities for the elderly, conducting inspections and investigating complaints.

    License number306006572
    StatusLicensed
    Facility typeResidential Care Elderly
    Capacity6 residents
    LicenseeFLOWERS FAMILY CARE LLC
    EffectiveDecember 30th, 2024
    View the official license record

    Inspection Reports

    19

    Reports

    10

    Type A Citations

    17

    Type B Citations

    2

    Complaints

    4

    Years

    08 May 2026Inspection
    Identified that unlicensed staff inserted a glucose monitoring device into a resident's arm, posing an immediate health and safety risk.
    • Type A87411(h)
    08 May 2026Inspection
    Found that prior deficiencies concerning dementia care, personal accommodations, and medical assessments were cleared.
    • Type A87705(f)(2)
    • Type A87463(h)
    • Type B87307(e)(1)(A)
    07 Apr 2026Inspection
    Found safety and health oversights, including a locked exterior exit gate, missing protective mechanisms on some stove knobs, and several residents without updated physician reports.
    • Type A87705(f)(2)
    • Type B87307(e)(1)(A)
    • Type B87463(h)
    09 Dec 2025Inspection
    Identified deficiencies in staff CPR coverage, health screenings, required initial training hours, and pre-admission appraisals for residents.
    • Type BHSC1569.618(c)(3)
    • Type BCCR87412(a)(11)
    • Type BHSC1569.625(b)(1)
    • Type BCCR87456(a)(2)
    13 May 2025Complaint
    Investigated an allegation that a staff member abused a resident, causing a fracture; found no evidence to support the allegation.
    07 May 2025Inspection
    Identified postural supports safety issue and pre-appraisal documentation issue.
    • Type A87608(a)(5)
    • Type B87456(a)(2)
    09 Apr 2025Inspection
    Observed safety and staffing deficiencies during inspection, including bed rails used without physician orders, incomplete staff training records, and missing pre-admission appraisals.
    • Type ACCR87608(a)(5)
    • Type BHSC1569.625(b)(2)
    • Type BCCR87456(a)(2)
    • Type BCCR87608(a)(3)
    20 Dec 2024Inspection
    Observed a follow-up prelicensing visit during which safety repairs and updates were completed, including fixing damaged panels and windows, installing screens, and sealing trash cans.
    03 Dec 2024Inspection
    Identified health and safety concerns during a pre-licensing site visit, including water temperature outside the 105-120 degrees F range, missing window screens, an unguarded fireplace, a damaged side fence panel, a hard-to-open sliding door, and missing manuals and postings.
    19 Nov 2024Inspection
    Confirmed that the applicant participated in COMP II and demonstrated understanding of licensing requirements; LIC 809 with photo ID was obtained.
    07 May 2024Inspection
    Found that two previously cited deficiencies were cleared during a follow-up visit, with medications and supplements secured.
    • Type B87465(h)(2)
    • Type B87705(f)(2)
    24 Apr 2024Inspection
    Identified unsecured vitamins and supplements in a resident's room and medications unsecured in the medication closet. A prior deficiency related to centrally stored medications remained unresolved.
    • Type A87705(f)(2)
    10 Apr 2024Inspection
    Identified health and safety deficiencies, including unsecured medications, resident glucose testing performed by staff, and lack of quarterly emergency drills.
    • Type A87628(a)
    • Type A1569.695(c)
    • Type A87465(h)(2)
    18 Oct 2023Inspection
    Identified two deficiencies related to staff training records and administrator qualifications that were cleared.
    • Type B87412(c)
    • Type B87405(a)
    14 Sept 2023Inspection
    Identified missing proof of staff training for all three staff, with no current training records in their personnel files.
    • Type B87412(c)
    14 Sept 2023Complaint
    Investigated allegations about staffing, medical orders, meals, activities, and administrator presence; found administrator coverage hours were insufficient and staff files incomplete.
    • Type B87405(a)
    30 Mar 2022Inspection
    Observed readiness to be licensed with covid precautions in place, including a screening station, sign-in sheet, and posted safety information. Noted on-site PPE, secure areas for sharps and toxins, and updated restrooms and furnishings.
    10 Mar 2022Inspection
    Identified safety and readiness concerns and noted the site was not ready to be licensed. Missing signage, PPE, emergency planning, and other readiness items were observed.
    22 Feb 2022Inspection
    Confirmed the administrator completed COMP II to demonstrate understanding of Title 22 regulations. An exit interview was conducted.

    Disclaimer

    Mirador Living is not affiliated with the owner or operator(s) of Flowers Family Care. The information above has not been verified or approved by the owner or operator. For exact information, please contact Flowers Family Care directly. There is no cost for this service. We are compensated by the community you select.

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