Pricing ranges from
    $6,775 – 8,130/month

    Our Home

    2364 Melbrook Way, Santa Rosa, CA 95405
    • Assisted Living

    Caring family-like attentive skilled staff

    My mom lived here for four years and I couldn't have asked for a kinder, more family-like place. Owners Kathleen (a nurse) and George run a clean, cozy home with attentive, skilled caregivers, proactive communication, nutritious meals and frequent celebrations that kept residents engaged. Staff were compassionate, responsive and trustworthy - they supported dementia improvement, post-op recovery and peaceful end-of-life care - I recommend this nurturing facility.

    Loved one of resident
    Jul 2026

    Pricing

    Prices shown are estimates and subject to change. Contact your senior living advisor for current pricing.

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Coordination with health care providers
    • Medication management

    Healthcare staffing

    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Special dietary restrictions

    Room

    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Telephone
    • Wifi

    Transportation

    • Transportation arrangement (medical)
    • Transportation to doctors appointments

    Community services

    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Scheduled daily activities

    Reviews

    5.00·(15)

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      5.0
    • Staff

      5.0
    • Meals

      5.0
    • Amenities

      5.0
    • Value

      5.0

    Pros

    • Compassionate, attentive caregiving staff
    • Responsive and communicative administration
    • Proactive medical coordination and notifications
    • Skilled nursing leadership (nurse director/owner with clinical background)
    • Family-like, homelike atmosphere
    • Clean, well-maintained, welcoming facility
    • Nutritious and well-prepared meals
    • Regular social activities and celebrations
    • Holiday and special-event programming
    • Respite-care availability
    • Strong end-of-life support
    • Infection-control and safety precautions

    Cons

    • Small-house capacity limiting specialized clinical services
    • Heavy reliance on specific administrators/owners for communication continuity
    • Limited on-site amenity variety compared with larger communities

    Summary of reviews

    Overall impression: Reviews present a consistently positive view of the facility, with repeated emphasis on personalized, attentive care delivered in a small, home-like setting. Families and residents describe staff as caring, patient, and skilled; administration is portrayed as responsive and easy to reach. The presence of clinical leadership (a nurse owner and a nurse director) is highlighted as a strength and is linked to proactive coordination of medical services and timely family notifications.

    Care quality and staff: Care is characterized as compassionate, patient, and individualized. Reviewers note a stable caregiving team that forms close bonds with residents, fostering a family-feeling environment. Clinical oversight by nursing leadership contributes to confidence in care plans, medication coordination, and post-surgical or dementia support. Reviewers also single out prompt communication from management when concerns arise, which supports family trust and engagement.

    Dining and nutrition: Meals are repeatedly described as tasty, nutritious, and well-prepared. Dining is mentioned as both a nutrition and social opportunity: families cite good food, varied menus, and mealtime socialization. Several accounts link meal quality to overall resident satisfaction and perceived well-being.

    Activities and social life: The community offers a range of social programming oriented to engagement and celebration: holiday parties, birthday gatherings, live music, caroling, movie nights, and other resident-focused events. These activities are presented as contributing to residents' social connections and quality of life, and reviewers note staff participation in creating a warm, festive atmosphere.

    Facilities and environment: The physical setting is described as clean, cozy, and welcoming, with attention to pleasant common areas such as a deck with plants and birds. Reviewers emphasize a peaceful environment and high standards of sanitation and infection-control measures, including precautions taken during COVID-19, which families felt helped keep residents safe.

    Management and notable patterns: The facility is owner-operated, and reviewers consistently praise the owners and administrator for accessibility, professionalism, and hands-on involvement. That organizational style appears to support rapid problem-solving and an individualized approach to care. The most salient pattern across comments is the small, family-oriented model: many families appreciated close staff relationships and personalized attention, and many would recommend the provider.

    Operational considerations: The small-home model that reviewers praise also implies practical trade-offs. A limited capacity may constrain the range of specialized on-site clinical services and amenities found at larger communities. Reviewers’ emphasis on direct owner/administrator involvement suggests strong continuity when those individuals are present but also points to a potential single-point dependency for communication and decision-making. Prospective residents and families should weigh the advantages of personalized care and tight staff–resident relationships against possible limits in scale and service breadth when evaluating fit.

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    Location

    Map showing location of Our Home

    Our Home is located at 2364 Melbrook Way, Santa Rosa, CA, 95405.

    About Our Home

    Our Home is dedicated to offering compassionate and reliable care for seniors, creating a supportive environment where residents can feel both comfortable and respected. The care team at Our Home understands the unique needs of each individual, and they strive to tailor their services to provide the most enriching and fulfilling experience possible. By maintaining a nurturing atmosphere, Our Home allows residents to remain as independent as possible while still having access to assistance and support whenever it is needed.

    The facility provides a variety of senior care options designed to address the wide-ranging needs of its residents. This includes everything from help with daily living activities to more comprehensive support for those with advanced health concerns. Whether an individual requires a higher level of medical attention or just a bit of extra help with everyday tasks, Our Home ensures that the right balance of care is provided. Staff members are committed to fostering meaningful relationships with each resident, encouraging a sense of belonging and mutual respect throughout the community.

    Our Home places a high value on creating an engaging social environment. Residents are encouraged to participate in activities that bring joy, stimulation, and a sense of community to their daily lives. The facility prioritizes both mental and physical well-being by offering a calendar of events and opportunities for social interaction. By focusing on holistic care, Our Home ensures that emotional and social needs are met alongside physical and medical requirements.

    Financial assistance and payment options are thoughtfully explained and made accessible to families who are seeking the best arrangement for their loved ones. Understanding the complexities surrounding senior care costs, Our Home provides clear guidance to help families make informed decisions, ensuring peace of mind as they transition into the community.

    From the initial introduction to ongoing daily routines, every aspect of life at Our Home reflects a commitment to dignity, support, and personalized attention. Residents and their families can trust that their well-being is always the top priority, with every detail designed to promote comfort, safety, and a sense of home.

    People often ask...

    Our Home offers competitive pricing, with rates starting at a cost of $6,775 per month.

    Our Home offers assisted living.

    There are 10 photos of Our Home on Mirador.

    The full address for this community is 2364 Melbrook Way, Santa Rosa, CA 95405.

    No, Our Home does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Safety & Compliance

    In California, the Department of Social Services' Community Care Licensing Division licenses residential care facilities for the elderly, conducting inspections and investigating complaints.

    License number496803856
    StatusLicensed
    Facility typeResidential Care Elderly
    Capacity6 residents
    LicenseeOUR HOME LLC
    EffectiveSeptember 30th, 2019
    View the official license record

    Inspection Reports

    9

    Reports

    3

    Type A Citations

    14

    Type B Citations

    2

    Complaints

    6

    Years

    09 Sept 2025Inspection
    Identified noncompliance with medication storage due to pre-poured medications on a counter. Found a hospice care plan not on file for a resident.
    • Type A87465(h)(5)
    • Type B87633(b)
    09 Sept 2025Complaint
    Investigated the allegation that a resident's PEG feeding was not handled by a licensed professional and that the administrator was not present sufficiently; evidence showed the administrator was generally available and there was not enough proof the allegations occurred.
    20 Aug 2025Inspection
    Identified deficiencies involving privacy rights, medication management, hot water safety, and unsafe storage of a knife.
    • Type A87465(a)(4)
    • Type B87468.2(a)(1)
    • Type B87303(e)(2)
    • Type B87309(a)
    16 Oct 2024Complaint
    Investigated a complaint about medication mismanagement, including pills found on the floor, and a bottom-door lock used to address elopement risk.
    • Type B87705(f)(2)
    • Type B87705(l)(6)
    02 Aug 2024Inspection
    Observed several regulatory deficiencies, including incomplete fingerprint clearance for staff, inadequate dementia care documentation, poor food storage practices, and toxins stored improperly.
    • Type A87355(e)
    • Type B1569.626(a)
    • Type B87555(b)(8)
    • Type B87705(c)(5)
    • Type B87705(f)(2)
    21 Sept 2023Inspection
    Identified deficiencies in medication documentation, care plan signing, staff CPR/First Aid certifications and required training, fire safety equipment servicing, and central medication labeling.
    • Type BHSC1569.618(c)(3)
    • Type BCCR87463(c)
    • Type BCCR87465(h)(4)
    • Type BCCR87203
    07 Jul 2022Inspection
    Observed Covid-19 safety protocols, PPE availability, and daily monitoring in place; no deficiencies cited.
    27 Jul 2021Inspection
    Observed infection control practices in place with staff wearing masks and PPE available, residents able to isolate in their rooms if ill, meals served in the dining room, and visits mainly outdoors with everyone wearing masks.
    23 Jan 2020Inspection
    Inspection found the facility to be clean, well-maintained, and in compliance with regulations for resident care, medication management, and safety measures.

    Disclaimer

    Mirador Living is not affiliated with the owner or operator(s) of Our Home. The information above has not been verified or approved by the owner or operator. For exact information, please contact Our Home directly. There is no cost for this service. We are compensated by the community you select.

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