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    Santa Rosa Hills Senior Living

    3737 Airway Dr, Santa Rosa, CA 95403
    • Independent Living
    • Assisted Living
    • Memory Care

    Welcoming community with enthusiastic staff

    I attended the grand opening and left very impressed. The staff - especially Christina - were enthusiastic, friendly and considerate; the building and layout are beautiful and welcoming for families. Great events and outreach already make this feel like an active, inviting community I'm excited to watch grow.

    Current/former resident
    Aug 2026

    Pricing

    Prices shown are estimates and subject to change. Contact your senior living advisor for current pricing.

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Coordination with health care providers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Memory care community services

    • Mild cognitive impairment
    • Specialized memory care programming

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (medical)
    • Transportation arrangement (non-medical)
    • Transportation to doctors appointments

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    Reviews

    4.76·(17)

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.8
    • Staff

      4.9
    • Meals

      4.8
    • Amenities

      5.0
    • Value

      5.0

    Pros

    • Friendly, enthusiastic staff
    • Welcoming, family-oriented community
    • Attractive, modern facility and layout
    • High-quality finishes and design
    • Active programming and community events
    • Strong community outreach and engagement
    • Positive move-in and grand-opening impressions

    Cons

    • Incomplete remediation of moisture-related building damage
    • Delays in maintenance and repair project completion
    • Weak vendor and contractor management affecting repairs
    • Potential disruption during opening/fit-out phase

    Summary of reviews

    Overall impression: The reviews portray Santa Rosa Hills Senior Living as a new, well-designed community with consistently positive first impressions. Commenters emphasize the facility’s attractive layout and high-end finishes, and many describe staff as welcoming, enthusiastic, and passionate about the community. The tone is largely celebratory around the facility’s opening and the initial resident and family experience.

    Staff and care quality: Staff interactions are the most frequently noted strength. Reviewers highlight friendly, considerate service and specific positive staff interactions; one reviewer named a staff member (Christina) for excellent engagement. While these comments point to a warm, resident-focused culture, the summaries do not provide detailed evidence about clinical-care practices, medication management, or long-term care outcomes — prospective families should ask targeted clinical questions during a tour if those areas are important.

    Activities and dining: Programming and events are repeatedly described as positive, with outreach and family-friendly gatherings noted. The community appears active and oriented toward engagement. There is limited or no information about dining quality, menu variety, or meal-service operations in these summaries; that is an area to inquire about directly when evaluating the community.

    Facilities and maintenance: Physical facilities receive consistent praise for layout and finish level — several comments call the building beautiful and top of the line. However, an operational concern appears around building remediation: summaries reference moisture/mold-related damage and unfinished repair work linked to contractor issues. This suggests a gap in maintenance project completion and vendor management that can affect resident experience during an opening or fit-out phase.

    Management and notable patterns: Reviewers convey enthusiasm about the leadership and community-building at launch, with a welcoming approach to families and active outreach. At the same time, the community seems to be in an early phase where construction and contractor coordination remain a live issue. The pattern is therefore one of strong front-line staff engagement and attractive facilities paired with some unfinished facility-remediation work and vendor-management delays.

    Recommendations for prospective residents and families: During a visit, verify the current status and timeline for any outstanding repairs or remediation, request documentation of vendor agreements or guarantees if relevant, and ask for specifics about clinical staffing, care protocols, and dining services. The community’s strengths in staff engagement and programming are clear; confirming resolution of maintenance and contractor issues will help ensure a smooth move-in and ongoing experience.

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    Location

    Map showing location of Santa Rosa Hills Senior Living

    Santa Rosa Hills Senior Living is located at 3737 Airway Dr, Santa Rosa, CA, 95403.

    About Santa Rosa Hills Senior Living

    Santa Rosa Hills Senior Living sits in Sonoma County, in California's wine country, just south of San Francisco, and has new, state-of-the-art construction with over four acres of carefully designed grounds and gardens, so you'll see flowers, walking paths, and open spaces for sitting outside when the weather's nice. The community offers independent living, assisted living, and Legacies™ Memory Care options, so folks can live as independently as possible but get help when they need it, whether that's support with daily tasks or specialized care for dementia and Alzheimer's. The apartments, like Cloverdale, Cornerstone, Kenwood, Buena Vista, Ledson, Point Reyes, St. Francis, The Cedar, The Cypress, The Oak, The Willow, and Windsor, come as studios, one-bedrooms, and two-bedrooms, all pet-friendly, smoke-free, and roomy enough for easy movement and each has a private bathroom, individual thermostat, cable TV, emergency alert system, and most look out over either the gardens or the hills.

    There's a Santa Rosa Hills Club, which is an exclusive membership for residents, and they've got a Preferred Members Club with benefits if you reserve an apartment early, so you might get extra activities and perks. The place has what folks call five-star amenities, meaning there's a lot: a movie theater for shows, a full-service salon and spa, a restaurant-style dining room with gourmet meals, and daily activities so no one's bored, whether you want to join a craft project, play a game, or take part in wellness programs. The courtyard's there for short walks, relaxing, or sitting quietly, and the activity centers are good for hobbies and group events.

    Heartland™ Assisted Living is the program for those who need help with daily things, and for memory care they offer the Legacies™ Memory Care program, focusing on helping every person keep their abilities as long as they can, in a safe and caring place, and the staff is around 24/7 to help out, with extra support through partnerships with personal care professionals and home care agencies. People recovering from surgery or those whose caregivers need a break can use the short-term respite care and get access to all the features and activities without needing a longer commitment. Residents also get trash, laundry, and linen service, utilities, cable TV, weekly cleaning, and help with apartment upkeep, so there's less to worry about on the practical side.

    The grounds are close to Santa Rosa's shops, golf courses, vineyards, and medical offices, making day trips pretty easy. Safety's covered with a 24-hour security system and emergency alert in every room. The team handling all this is part of Pacifica Senior Living, which runs several communities and is known for having specialized care programs and experienced staff who seem to know what they're doing. For employees, there's insurance, paid time off, retirement plans, and training, and the whole place is drug-free and smoke-free. So, overall, Santa Rosa Hills Senior Living is a big community with a resort-style feeling, activities, support, and a focus on helping residents feel at home, safe, and as independent as possible while surrounded by the sights of northern California.

    About Pacifica Senior Living

    Santa Rosa Hills Senior Living is managed by Pacifica Senior Living.

    Pacifica Senior Living, a division of Pacifica Companies (family-owned since 1978), was founded in 2008 and is headquartered in San Diego, California. Operating over 90 communities across 13-14 states with concentrations in California, Florida, and Arizona, Pacifica has grown to become the 13th largest overall senior care provider in the United States. The company ranks as the 5th largest memory care provider, 10th largest assisted living provider, and 21st largest independent living provider nationally, serving thousands of residents from coast to coast through their comprehensive care offerings.

    Pacifica's mission centers on creating a lifestyle of independence, security, and peace of mind for each individual and their family. The company provides personalized, compassionate care services through their signature Heartland™ Assisted Living and Legacies™ Memory Care programs, which focus on the individual while offering customized care plans that respect each resident's needs, preferences, and privacy. Their philosophy emphasizes striking a balance between assistance and independence, providing dignified and compassionate retirement experiences in environments that feel like home. Each community is managed individually, allowing for tailored support of unique resident profiles and communal character, with everything from scheduling to dining menus designed around residents' preferences.

    The company's specialized memory care programs demonstrate their expertise in dementia care. Their Legacies™ Memory Care program helps patients with Alzheimer's disease and other forms of memory loss feel safe and secure while providing memory-boosting activities. The innovative Amara Memory Support program creates welcoming and empowering environments that celebrate the essence of people rather than focusing on their diagnosis. Programming encompasses nine Focus Elements of Life: Recreation, Service, Spirituality, Movement, Sensory, Household Connection, Community, Exploration, and Creative Arts, delivered through stimulating activities including gardening, culinary adventures, musical experiences, creative artistic outlets, and mindfulness practices.

    Pacifica offers a comprehensive continuum of care including independent living, assisted living, memory care, respite care, skilled nursing, and adult day care services. All communities focus on promoting well-being by meeting care needs while facilitating social interactions, activities, and wellness programs. Despite recent financial challenges leading to the bankruptcy of one management entity affecting approximately 20 California facilities, the majority of Pacifica's nearly 100 communities continue operating, maintaining their commitment to advancing senior living and providing peace of mind to residents and families through warm, family-like communities where each resident receives individualized attention while maintaining dignity and independence.

    People often ask...

    Santa Rosa Hills Senior Living offers competitive pricing, with rates starting at a cost of $8,341 per month.

    Santa Rosa Hills Senior Living offers independent living, assisted living, and memory care.

    There are 28 photos of Santa Rosa Hills Senior Living on Mirador.

    Yes, Santa Rosa Hills Senior Living allows residents to age in place and adjust their level of care as needed.

    The full address for this community is 3737 Airway Dr, Santa Rosa, CA 95403.

    No, Santa Rosa Hills Senior Living does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Safety & Compliance

    In California, the Department of Social Services' Community Care Licensing Division licenses residential care facilities for the elderly, conducting inspections and investigating complaints.

    License number496803942
    StatusClosed
    Facility typeResidential Care Elderly
    Capacity105 residents
    LicenseeSANTA ROSA SL OPCO LLC;BRIGHTWATER SNR LVG GRP LLC
    View the official license record

    Disclaimer

    Mirador Living is not affiliated with the owner or operator(s) of Santa Rosa Hills Senior Living. The information above has not been verified or approved by the owner or operator. For exact information, please contact Santa Rosa Hills Senior Living directly. There is no cost for this service. We are compensated by the community you select.

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