Pricing ranges from
    $4,000 – 5,000/month

    The Villas at Saratoga

    20400 Saratoga Los Gatos Rd, Saratoga, California 95070
    • Assisted Living
    • Memory Care
    • Skilled Nursing

    Pricing

    Prices shown are estimates and subject to change. Contact your senior living advisor for current pricing.

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Coordination with health care providers
    • Medication management

    Healthcare staffing

    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Special dietary restrictions

    Room

    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Telephone
    • Wifi

    Transportation

    • Transportation arrangement (medical)
    • Transportation to doctors appointments

    Community services

    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Scheduled daily activities

    Reviews

    4.79·(38)

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.8
    • Staff

      4.8
    • Meals

      4.3
    • Amenities

      4.8
    • Value

      4.0

    Pros

    • Compassionate, patient, and respectful caregivers
    • Prompt assistance, including overnight and higher-needs support
    • Positive family communication and accessible, feedback-oriented management
    • Skilled nursing, rehabilitation, and therapy services
    • Reliable transportation to appointments
    • Enjoyable meals and dining-room or in-room dining options
    • Clean, bright rooms and well-maintained common areas
    • Calm, welcoming atmosphere with attractive grounds and a courtyard
    • Gym and comfortable amenities
    • Pet-friendly environment
    • Personal touches and social engagement, including celebrations and music
    • Strong staffing support, including a 2:1 caregiver ratio cited by one family

    Cons

    • Questions about consistency of skilled-nursing care

    Summary of reviews

    Most feedback is strongly positive about the care team, describing staff as attentive, kind, patient, and respectful. Families valued prompt help and support for residents with substantial care needs, including overnight assistance and care during rehabilitation or longer-term stays. One family described careful monitoring for a resident with Parkinson’s disease and dementia, along with comforting support during hospice care. Several reviewers also praised communication and staff willingness to answer questions and address concerns.

    One reviewer raised a serious overall concern about care in the skilled-nursing setting but did not provide specific details. This differs from the predominantly favorable accounts and is not enough on its own to establish a recurring pattern; prospective families may wish to ask about care routines, staffing, and how concerns are handled. Other reviews describe management as approachable and supportive, including an owner who was directly involved in caregiving.

    Dining feedback is favorable but limited: residents were said to enjoy the food, and one family described breakfast, lunch, and dinner served either in the dining room or in a resident’s room. Reviews mention therapy and rehabilitation, a birthday celebration, music provided during hospice care, and opportunities to spend time in the courtyard. They do not provide much detail about the regular activity schedule.

    The physical environment is a consistent strength in the reviews. Families describe clean, bright, spacious rooms and common areas, attractive grounds, a courtyard, a gym, and a calm, welcoming atmosphere. A pet-friendly policy is another appealing feature noted by families. Overall, the accounts portray a supportive setting with warm staff, practical care and rehabilitation services, and pleasant surroundings, while offering limited detail about activity programming and differing on the quality of skilled-nursing care.

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    Medicare Ratings

    2·/ 5
    • Overall

    • Health Inspection

    • Staffing

    • Quality Measures

    Ratings from the U.S. Centers for Medicare & Medicaid Services (Care Compare). View on Medicare.gov

    Location

    The Villas at Saratoga is located at 20400 Saratoga Los Gatos Rd, Saratoga, California, 95070.

    About The Villas at Saratoga

    The Villas at Saratoga sits in Saratoga, California, and offers many kinds of senior care like Assisted Living, Memory Care, Skilled Nursing, and Independent Living, so folks can find what fits them best whether they need a little help or more medical care. People who live here get to choose from studio, one-bedroom, and two-bedroom apartments, most of them come furnished and all are wheelchair accessible, have private bathrooms, full kitchens, appliances, smoke detectors, individual climate control, and a 24-hour emergency system, which helps keep everyone safe and comfortable. Rooms start at $4,500 a month, depending on the size and services, and there's move-in coordination to help new residents settle in, which can really take a load off families. The place tries to make life easier by offering things like cable TV, telephones in rooms, a beauty salon, exercise classes, book clubs, planned day trips, and spaces to gather with others, so folks can stay active or relax as they wish. Residents won't have to worry about things like transportation to appointments, housekeeping, or laundry either, because the staff takes care of those chores for them, and that really helps people focus on what matters most to them. The team at The Villas at Saratoga includes nurses around the clock and caregivers who meet or beat Department of Social Services requirements, and they work with families and healthcare teams to make individualized care plans, whether it means help with dressing, bathing, medication, diabetes management, or memory care for dementia. There's a special program and safe environment for people with dementia or mild cognitive impairment, plus a 24-hour call system and security measures throughout, so people have support when needed. For rehabilitation, folks can get physical therapy, occupational therapy, and speech therapy from an award-winning team, focusing on rehab plans to help residents recover, adapt, or keep doing as much as possible, and they also have restorative care for those needing to maintain their best level of function. Social services here support the emotional and social well-being of everyone and there's a variety of resident-run clubs, concierge services, and community or planned group activities to pick from. The Villas at Saratoga has a reviewed and verified community status and rates high on their system, and while no place is perfect for everyone, this one does cover a wide range of care needs with modern amenities and a friendly staff dedicated to making day-to-day living simpler and safer for older adults who want options as their needs change.

    People often ask...

    The Villas at Saratoga offers competitive pricing, with rates starting at a cost of $4,000 per month.

    The Villas at Saratoga offers assisted living, memory care, board and care, and skilled nursing.

    There are 17 photos of The Villas at Saratoga on Mirador.

    The full address for this community is 20400 Saratoga Los Gatos Rd, Saratoga, California 95070.

    No, The Villas at Saratoga does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Safety & Compliance

    In California, the Department of Social Services' Community Care Licensing Division licenses residential care facilities for the elderly, conducting inspections and investigating complaints.

    License number435202710
    StatusLicensed
    Facility typeResidential Care Elderly
    Capacity74 residents
    LicenseeSTRANDS LLC
    EffectiveSeptember 10th, 2019
    View the official license record

    Inspection Reports

    26

    Reports

    2

    Type A Citations

    5

    Type B Citations

    15

    Complaints

    7

    Years

    03 Sept 2026Inspection
    Identified a deficiency for missing resident records; admission agreements and safeguard forms for multiple residents were not available.
    • Type BCCR 87506(a)Resident Records
    12 Aug 2026Complaint
    Investigated the complaint allegations regarding medications, a broken chair, insurance interference, safeguarding personal belongings, and dignity, and found no deficiencies.
    09 Jan 2026Inspection
    Observed that a resident's toileting needs were not adequately met when a caregiver briefly left to assist another resident, resulting in a fall and a delayed report to supervisors.
    • Type A87468.2(a)(4)
    18 Sept 2025Inspection
    Identified deficiencies in centrally stored medication records and in staff health screenings and first aid certification. These issues posed potential safety risks to residents.
    • Type B87465(h)(6)(A)-(F)
    • Type B87412(a)(11)
    • Type B87411(c)(1)
    04 Apr 2025Inspection
    Identified an incident where a resident's medication bottle went missing after being left unsecured, creating an immediate safety risk.
    • Type A87465(h)(2)
    09 Jan 2025Complaint
    Found that the allegation of staff inappropriately touching a resident in care was unfounded.
    18 Sept 2024Inspection
    Reviewed resident and staff records; no deficiencies cited.
    16 Sept 2024Inspection
    Observed that resident needs and services plans were not signed by residents or the responsible parties, and physician's reports had not been updated since admission.
    22 Aug 2024Complaint
    Found that the allegation that staff handled a resident in a rough manner was unfounded.
    02 May 2024Complaint
    Investigated a complaint that staff did not ensure the phone system was in working order; found the allegation unfounded based on interviews and observations.
    10 Oct 2023Inspection
    Identified incomplete centrally stored medication records for several residents, with missing start dates and refill information.
    • Type B87465(h)(6)
    04 Oct 2023Complaint
    Investigated the allegation that staff left a resident in soiled diapers while in care and found it unfounded.
    04 Oct 2023Inspection
    Found that fire exit routes were clear, the emergency disaster plan was updated, and drills occurred quarterly, with no deficiencies cited.
    18 Apr 2023Complaint
    Found the allegation that staff treated a resident roughly and that wounds were not being treated properly to be unfounded.
    27 Sept 2022Inspection
    Observed safety and infection control measures in place; no deficiencies were cited, though an advisory note was issued.
    24 May 2022Complaint
    Found the allegations that the resident's room heater was in disrepair and that staff were not providing a safe environment to be unfounded.
    24 May 2022Complaint
    Investigated the allegation that a resident did not have phone service while in care; found that phones were functioning and residents could borrow phones or use staff to contact others.
    08 Apr 2022Complaint
    Investigated an allegation of staff sexual abuse and found it unfounded. The resident involved no longer resided there and had moved out of state.
    22 Mar 2022Complaint
    Identified that the allegations of resident harm and neglect were unfounded.
    18 Mar 2022Complaint
    Found that the allegations that staff did not respond to call buttons and left a resident in soiled clothing or a soiled diaper were unfounded.
    17 Mar 2022Complaint
    Investigated the allegation that staff hit a resident; the claim was unfounded.
    22 Jul 2021Complaint
    Found that the allegations regarding staff not seeking timely medical attention for a resident and other care concerns were unfounded.
    22 Jul 2021Complaint
    Found the allegations of unlawful eviction, staff hitting a resident, inappropriate comments toward a resident, mold in showers, unlawfully opening residents' mail, not safeguarding residents' personal belongings, and not meeting residents' needs to be unfounded.
    22 Jul 2021Inspection
    Observed COVID-19 precautions and PPE in place with hygiene measures followed; no deficiencies were cited.
    22 Jul 2021Complaint
    Investigated allegation of lack of supervision causing a resident to engage in a physical altercation; found unfounded.
    17 Oct 2019Inspection
    Reviewed the facility's compliance with safety, medication, and resident care standards during a surprise visit; observed proper documentation, safety measures, and environment conditions appropriate for resident needs.

    Disclaimer

    Mirador Living is not affiliated with the owner or operator(s) of The Villas at Saratoga. The information above has not been verified or approved by the owner or operator. For exact information, please contact The Villas at Saratoga directly. There is no cost for this service. We are compensated by the community you select.

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