I'm very pleased with Oakmont Valencia - the staff are friendly, professional and genuinely caring, and leadership is responsive. The community is beautiful, spotless and social with plenty of activities, great food, and a real sense of home; they helped with move-in and even rehung photos. My family feels confident my loved one is well cared for and I'd recommend this welcoming, well-run community.
Loved one of resident
Jul 2026
Pricing
Prices shown are estimates and subject to change. Contact your senior living advisor for current pricing.
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Amenities
Healthcare services
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Coordination with health care providers
Hospice waiver
Medication management
Mental wellness program
Healthcare staffing
12-16 hour nursing
24-hour call system
24-hour supervision
Meals and dining
Diabetes diet
Meal preparation and service
Special dietary restrictions
Room
Air-conditioning
Cable
Fully furnished
Housekeeping and linen services
Kitchenettes
Private bathrooms
Telephone
Wifi
Memory care community services
Dementia waiver
Mild cognitive impairment
Specialized memory care programming
Transportation
Community operated transportation
Transportation arrangement
Transportation arrangement (medical)
Transportation arrangement (non-medical)
Transportation to doctors appointments
Common areas
Beauty salon
Computer center
Dining room
Fitness room
Gaming room
Garden
Outdoor space
Small library
Wellness center
Community services
Concierge services
Fitness programs
Move-in coordination
Activities
Community-sponsored activities
Planned day trips
Resident-run activities
Scheduled daily activities
Reviews
4.15·(48)
Overall rating
5
4
3
2
1
Care
3.4
Staff
4.2
Meals
4.3
Amenities
4.5
Value
3.7
Pros
Well-maintained, hotel-like facilities
Attractive, landscaped grounds
Clean, bright apartments and common areas
Strong memory-care program
Knowledgeable and compassionate staff
Responsive front-desk and administrative team
Engaged nursing staff and hospice collaboration
Wide range of amenities and activities
Frequent off-site outings and social events
On-site salon and barber services
Multiple dining options including anytime dining
Chef-driven, rotating menus
Welcoming, family-friendly environment
Convenient location with easy parking
Pet-friendly grounds
Laundry and housekeeping services
Active activities director and programming
Assistance with move-in and apartment setup
Positive, socially engaging community atmosphere
Cons
Inconsistent staffing levels, especially on nights and in dining service
Medication-administration and documentation gaps
Delays in call-button response and resident checks
Incontinence-care and sanitation concerns in some areas
Variable food quality and menu consistency
High cost with additional fees and add-ons
Perceived high-pressure sales and admissions process
Maintenance follow-through and deferred repairs
Management transparency and chain-of-command gaps
Regulatory citations and compliance concerns
Inconsistent clinical oversight across shifts
Summary of reviews
Oakmont of Valencia is commonly described as a newer, hotel-like senior living community with attractive grounds, bright common areas, and a broad range of on-site amenities. Many reviewers praise the facility’s aesthetic, cleanliness, and resort-style presentation; the campus frequently receives positive comments for its dining room, landscaped outdoor space, easy parking, and convenient proximity to shopping. The community’s social calendar and activity offerings are strong selling points—residents and family members cite frequent programming (bingo, painting, themed events, outings), a dedicated activities director, and an overall social, “cruise-ship” atmosphere.
Care and staffing feedback is mixed. Numerous accounts highlight compassionate, helpful, and knowledgeable caregivers, engaged nursing staff, and collaborative hospice support; families also praised responsiveness from front-desk and administrative personnel. At the same time, a pattern of operational inconsistencies appears: several reviewers described understaffing (notably nights and dining support), delays in responding to call buttons, and episodic lapses in routine checks. More serious concerns in some accounts include medication-administration errors and documentation gaps, which reviewers linked to clinical setbacks. There are also mentions of incontinence-care and sanitation concerns in certain instances. These items point to variability in adherence to clinical protocols and staffing-dependent execution.
Dining is generally a focal point: the facility has presented chef-driven, rotating menus and flexible dining options (set hours plus anytime dining), and many families found the food appealing. However, some feedback indicates variability—reports of a repetitive menu or perceived decline after staffing/chef changes suggest the dining experience may be uneven over time. Prospective residents should sample current menus and ask about menu rotation and culinary leadership.
The activities and amenity set is robust and frequently lauded. Reviewers describe an extensive program of on-site events, crafts, entertainment, outings on community buses, and conveniences such as a salon, barber, laundry, library, theater, and recreational rooms. The environment is often characterized as welcoming, family-friendly, and conducive to social engagement.
Facilities and maintenance receive generally positive comments for being clean and well-kept, but there are isolated accounts of deferred maintenance and follow-through issues. While many reviewers call the property immaculate and modern, a contrasting set of comments raises concerns about maintenance responsiveness and interior upkeep in certain units. Families should inspect apartments and common areas and ask about maintenance response times and preventive-maintenance practices.
Management and administrative experience is similarly mixed. Numerous reviewers commend staff members for being helpful, proactive, and attentive during tours and move-in. Conversely, others describe perceived pressure during the sales process and difficulty identifying or reaching the chain of command when clinical or operational issues arise. Notably, a subset of negative accounts references regulatory citations and compliance concerns alongside medication incidents; these items merit direct inquiry with leadership about corrective actions, oversight, and current staffing ratios.
Overall, Oakmont of Valencia presents as a high-amenity, well-appointed community with strong social programming and many staff members who are described as caring and engaged. However, the review set contains a meaningful number of accounts pointing to operational variability—particularly around night coverage, medication administration, dining consistency, and maintenance follow-through. Prospective residents and families would be well advised to tour multiple times (including evening/night), request current staffing ratios and recent survey/citation history, sample meals, and clarify contractual fees and add-ons before making a placement decision.
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Location
Oakmont of Valencia is located at 24070 Copper Hill Dr, Valencia, CA, 91354.
About Oakmont of Valencia
Oakmont of Valencia operates twenty-four hours every day of the week and sits on a well-kept, lush campus in Santa Clarita, California where residents will see lovely views and landscaped grounds with walking paths, gardens, and patio seating, and there's even an inviting outdoor courtyard that's peaceful both day and night with lit pathways, and the buildings all have a warm, welcoming look inside and out, especially in the community areas where you'll find comfortable seating, fireplaces, and plenty of natural light. The facility provides a full range of healthcare, including skilled nursing, rehabilitation programs to help with recovery and mobility, illness management, allergic reaction treatment, injury care, pain management, primary care, and even eye care, and for convenience, there are mobile services, in-home treatments, medical therapy, house calls, and telephone doctor calls too, so residents don't always have to go far for what they need. There are state-of-the-art facilities, a wellness center, a full-time nurse on staff, and every resident gets a personalized care plan, with services ranging from independent living and assisted living to memory care for those with Alzheimer's or other dementia, plus skilled nursing, adult day care, home health care, and companion care, and staff members focus on compassionate attention and support for independence and wellness.
Apartment homes here are some of the biggest you'll find in any senior community, and residents can choose from spacious studio suites to two-bedroom units, all with plenty of natural light, cozy beds, and space for relaxing or dining, and memory care rooms are welcoming yet safe for different needs. Community spaces include a stylish living room with scenic views, a private movie theater with plush recliners and a popcorn cart, an inviting dining room with white tablecloths and large windows for an enjoyable dining experience, and a salon for grooming and beauty, while outside you'll see covered entryways, circular driveways, a landscaped memory care exterior with walking paths, and views of the hills and surrounding scenery. The culinary team comes from top culinary schools and fine dining establishments, serving nutritious, high-quality meals made to be memorable, and there are always engaging activities and vibrant social opportunities so residents can connect and enjoy themselves, whether that's in communal lounges, by the fireplace, out in the gardens, or attending movie nights.
Residents get care that's truly tailored to what they need, with on-site care teams ready to help with assisted living services, memory care, skilled nursing, and other health needs, and both the independent and assisted living options offer a hassle-free everyday life with plenty of chances to be social, take part in activities, or simply relax in the landscaped grounds. There are wellness services and a wellness center focused on residents' overall wellbeing, and the facility makes sure to foster connections, support independence, and pay attention to the little details that make a place feel comfortable. Oakmont of Valencia is associated with Oakmont Senior Living and is licensed to provide continuing care with progressive care levels all on a single campus. Reviews, testimonials, a gallery with photos and videos, a FAQ, and caregiver support resources are also available, so anyone looking into the community can learn about daily living here. Residents have easy access to shopping, fine dining, arts, and entertainment nearby, and the grounds themselves are always well-tended, making Oakmont of Valencia a straightforward option for seniors looking for a supportive place to live.
Founded in 2001 by Bill Gallaher, Oakmont Senior Living has emerged as a nationally recognized leader in luxury senior living, headquartered in Windsor, California. The family-owned and operated company has grown to serve over 8,000 seniors across 80 luxury communities throughout California, Nevada, and Hawaii, generating annual revenue of $750 million. Oakmont Management Group, established in 2012 as the sole operator of these luxury communities, works in partnership with the Gallaher Family development company, which has been building seniors housing since the 1990s. The company has achieved remarkable growth, adding 1,811 units to its portfolio between 2024 and 2025, ranking No. 12 on the ASHA 50 list of largest senior living operators.
Oakmont provides comprehensive care services including assisted living, memory care, and retirement living, with a company-wide focus on individualized attention and luxury amenities. Their premier communities feature wellness centers, assistance with personal care, medication management, award-winning culinary programs, movie theaters, and pet therapy. The company has pioneered innovative programs such as virtual reality therapy using the Rendever platform, allowing seniors with Alzheimer's and dementia to relive past experiences and participate in new adventures. Their signature Traditions memory care neighborhoods provide individualized 24-hour care by providers trained in dementia education, offering daily reminiscence activities designed to help older adults recall positive memories.
Oakmont's mission centers on delivering meaningful lifestyles and relationships with residents, families, and team members by developing a winning culture anchored in five core values: authenticity, teamwork, compassion, commitment, and resilience. The company maintains an unwavering commitment to excellence, integrity, and high standards of service, with a philosophy of creating communities where residents can continue living even as their needs change. Their approach emphasizes creating safe, nurturing environments where both residents and team members can be the most authentic versions of themselves, fostering a culture that treats residents like family while maintaining luxury standards.
Oakmont's industry leadership has been recognized through numerous achievements, including ranking among the nation's largest operators and maintaining a 97 percent occupancy rate across their portfolio. The company was a 2022 Yass Prize finalist for innovation in education, and their SVP of Human Resources was inducted into McKnight's 2023 Hall of Honor for excellence in talent development. Recent strategic partnerships include an expanded relationship with Welltower and the launch of the Ivy Living brand, alongside major real estate transactions involving Healthpeak's $1.3 billion acquisition of 24 Oakmont communities. These partnerships and recognitions underscore Oakmont's position as an industry innovator committed to setting new standards in luxury senior living while maintaining their foundational values of personalized care and exceptional service.
People often ask...
Oakmont of Valencia offers competitive pricing, with rates starting at a cost of $3,995 per month.
Oakmont of Valencia offers independent living, assisted living, and memory care.
There are 29 photos of Oakmont of Valencia on Mirador.
Yes, Oakmont of Valencia allows residents to age in place and adjust their level of care as needed.
The full address for this community is 24070 Copper Hill Dr, Valencia, CA 91354.
No, Oakmont of Valencia does not offer respite care.
Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.
Safety & Compliance
In California, the Department of Social Services' Community Care Licensing Division licenses residential care facilities for the elderly, conducting inspections and investigating complaints.
Fined for serious bodily injury stemming from inadequate supervision that led to a resident's fall and injuries.
Health and Safety Code §1569.49(f)Civil penalty for serious bodily injury
California Code of Regulations §87101(c)(3)(F)Basic Services
11 Jun 2026Inspection
11 Jun 2026Inspection
Concluded that serious bodily injury occurred due to inadequate care and supervision and assessed a civil penalty.
Health and Safety Code §1569.49(f)Civil penalties for serious bodily injury
CCR Title 22 §87705(c)(5)(A)Care of Persons with Dementia
CCR Title 22 §87705(4)Care of Persons with Dementia
05 May 2026Complaint
05 May 2026Complaint
Investigated an allegation that copies of resident records were not provided to the resident's authorized representative. Determined the POA authority was followed and the allegation was not supported.
28 Apr 2026Inspection
28 Apr 2026Inspection
Investigated allegations that a contracted physical therapist exposed private parts to resident #1 and that resident #2 eloped without reporting.
09 Apr 2026Inspection
09 Apr 2026Inspection
Identified that medication was not given according to physician orders, creating an immediate health and safety risk to residents.
Type A87465(c)(2)
02 Oct 2025Inspection
02 Oct 2025Inspection
Observed off-count errors in medication administration records and leftover or overstocked medications not disposed or returned, indicating improper medication management.
Type A87465(c)(2)
23 Sept 2025Inspection
23 Sept 2025Inspection
Identified that ten resident records contained current physician reports and needs and service plans, and ten staff records showed up-to-date training, valid first aid/CPR certificates, and criminal record clearances.
16 Sept 2025Inspection
16 Sept 2025Inspection
Observed that an annual required visit began, but time constraints prevented completing all file reviews and the physical plant inspection, with a follow-up planned.
31 Jul 2025Complaint
31 Jul 2025Complaint
Investigated an allegation that staff did not provide food to a resident. Interviews indicated the issue stemmed from interpersonal conflict and there was no evidence to confirm the allegation.
19 Jun 2025Complaint
19 Jun 2025Complaint
Investigated allegation that staff did not safeguard a resident's personal items; some items were reported missing but later recovered and a replacement gift card was offered; concluded as unsubstantiated.
15 May 2025Complaint
15 May 2025Complaint
Investigated a complaint about two specific concerns: (1) staff did not seek medical attention promptly for a resident, and (2) a resident sustained injuries while in care. The investigation found insufficient evidence to support either allegation.
08 May 2025Complaint
08 May 2025Complaint
Investigated complaints about staffing impacting timely care and medication administration; found no evidence supporting some claims and identified a lapse in giving prescribed inhaled medication.
Type A87465(c)(2)
17 Apr 2025Inspection
17 Apr 2025Inspection
Identified a medication administration error where a new prescription was given daily rather than the prescribed three times per week, and an unwitnessed altercation between two residents with minor injuries and police involvement.
08 Apr 2025Inspection
08 Apr 2025Inspection
Investigated a case management continuation and began reviewing resident and staff records.
27 Mar 2025Inspection
27 Mar 2025Inspection
Identified eight residents did not receive their prescribed medications.
Type A87411(d)
10 Mar 2025Complaint
10 Mar 2025Complaint
Investigated an allegation that staff did not notice a resident's change in condition, which led to a urinary tract infection. Documentation and interviews showed ongoing monitoring and communication with the resident's family and primary care physician.
06 Feb 2025Complaint
06 Feb 2025Complaint
Investigated three allegations: medication dispensing, proper patient positioning after a fall, and infection control. Evidence showed medications were dispensed per orders once clarified, there was no confirmed improper positioning leading to a fall, and no infection control violations were found.
03 Dec 2024Complaint
03 Dec 2024Complaint
Investigated three allegations about feeding assistance, food quality, and bathing assistance; findings indicated insufficient evidence to support the allegations.
02 Dec 2024Complaint
02 Dec 2024Complaint
Investigated five allegations about resident care, including falls, timely medical attention, supervision, reporting, and protection from harm. The findings did not confirm the allegations.
30 Oct 2024Inspection
30 Oct 2024Inspection
Identified an incident where the wrong medication was administered to a resident, with hospital evaluation and staff notified.
Type A87411(d)(4)
Type A87411
30 Oct 2024Inspection
30 Oct 2024Inspection
Observed a large two-story building with memory care units and common areas; a full annual inspection could not be completed due to time constraints, and a follow-up visit will be scheduled to finish the review.
28 Aug 2024Complaint
28 Aug 2024Complaint
Identified concerns about a resident’s hygiene, a malodorous room, and inadequate laundry service, along with safeguarding personal belongings and food service.
Type B87468.1(a)(2)
Type B87625(b)(3)
Type B87307(a)(3)(C)
24 Jun 2024Inspection
24 Jun 2024Inspection
Identified that two falls involving a resident were not reported to the licensing agency within the required seven days, creating a potential health and safety risk.
Type B87211(a)(1)
30 Apr 2024Complaint
30 Apr 2024Complaint
Investigated allegations that residents did not have hot water, that incontinence and bathing needs were not met, and that the elevator was not working.
20 Mar 2024Inspection
20 Mar 2024Inspection
Investigated a complaint control case and a related case management incident from 2023.
20 Mar 2024Complaint
20 Mar 2024Complaint
Investigated three allegations of overmedicating a resident, misplacing a resident's personal belongings, and failing to communicate with the resident's representative.
20 Mar 2024Complaint
20 Mar 2024Complaint
Investigated an allegation that staff did not safeguard residents' personal belongings. Interviews indicated missing items were located and returned, and residents did not express concerns.
18 Mar 2024Complaint
18 Mar 2024Complaint
Investigated the allegation that staff mismanaged residents' medication logs and found there was not enough evidence to support the claim.
15 Jun 2023Complaint
15 Jun 2023Complaint
Investigated a complaint alleging that a resident choked another resident in care, which led to medical evaluation.
Type A87468.1(a)(2)
15 Jun 2023Inspection
15 Jun 2023Inspection
Found an allegation that one resident attempted to rape another; staff could not confirm the incident, and there was no plan or notes addressing the resident's sexual behaviors.
07 Apr 2023Inspection
07 Apr 2023Inspection
Identified an incident in which a resident received the wrong medication.
Type A87411(d)(4)
29 Mar 2023Complaint
29 Mar 2023Complaint
Investigated a resident’s multiple falls while in care. Found evidence of falls from 09/12/22 to 10/26/22 with injuries, and no updated care plans or reappraisals reflecting the decline.
Type A87705(4)
Type A87705(c)(5)(A)
29 Mar 2023Complaint
29 Mar 2023Complaint
Investigated an allegation that a resident died after staff administered the wrong medications. Findings showed medication errors, lack of timely medical attention, and inadequate documentation of vitals and care actions.
Type A87466
Type A87465(g)
Type A87411(d)(4)
Type A87405(b)
Type B87462(a)
Type B87463(a)
29 Mar 2023Complaint
29 Mar 2023Complaint
Investigated an unexplained injury and multiple falls attributed to insufficient supervision, along with nighttime supervision concerns. Injuries were documented and related safety concerns about staffing and care planning were noted.
Type A87705(c)(5)(A)
Type A87705(4)
03 Mar 2023Complaint
03 Mar 2023Complaint
Investigated an allegation that staff did not provide a resident with their records; found the records were no longer needed and the matter was resolved with no outstanding issues.
06 Jan 2023Complaint
06 Jan 2023Complaint
Investigated allegations that staff did not assist residents in a timely manner and that phone calls were not answered; found no deficiencies.
14 Dec 2022Complaint
14 Dec 2022Complaint
Investigated the allegation that staff did not meet residents' showering needs. Found there wasn't enough information to verify the allegation; hygiene needs were met and staff were available to assist.
22 Nov 2022Complaint
22 Nov 2022Complaint
Investigated staffing and medication-related allegations; interviews and records review yielded no evidence to support them.
22 Nov 2022Complaint
22 Nov 2022Complaint
Investigated a complaint through staff and resident interviews and a facility tour; findings documented the handling of the listed concerns.
18 Nov 2022Complaint
18 Nov 2022Complaint
Investigated allegations of no contact with the responsible party, failure to bathe a resident, missed medication, and lack of care and supervision. Found there was insufficient evidence to support the claims.
15 Nov 2022Complaint
15 Nov 2022Complaint
Investigated the allegation that a resident sustained a severe fracture while in care. Evidence showed a staff member left several residents unsupervised, causing the fall and serious injury.
Type A87101(c)(3)(F)
15 Nov 2022Inspection
15 Nov 2022Inspection
Identified failure to notify the licensing agency about an incident that occurred on 11/06/22, posing potential health and safety risks.
Type B87211(a)(1)
15 Nov 2022Complaint
15 Nov 2022Complaint
Identified lack of supervision that allowed a resident to be assaulted by another resident.
Type A87101(b)(2)
Type A1569.312
07 Nov 2022Inspection
07 Nov 2022Inspection
Identified that centrally stored medications were not properly documented, posing health and safety risk; a civil penalty of $1,000 was issued.
Type A87465(h)(6)
26 Oct 2022Complaint
26 Oct 2022Complaint
Investigated the allegation that a resident sustained injuries from a fall while in care. An eyewitness indicated the resident did not fall and the evidence did not support injuries from a fall.
26 Oct 2022Complaint
26 Oct 2022Complaint
Investigated the allegation that staff retaliated against a resident; interviews indicated no eviction or retaliation occurred.
26 Oct 2022Complaint
26 Oct 2022Complaint
Investigated the allegation that staff inappropriately administered medication to a resident. Interviews indicated MedTechs were the only staff authorized to dispense and administer medications, and new medications are recorded in the resident's records.
22 Oct 2022Complaint
22 Oct 2022Complaint
Investigated multiple resident concerns, including falls, medication management, personal belongings, feeding, hygiene, and waste disposal; found insufficient evidence to verify several allegations and noted responses to falls and care were generally appropriate.
22 Oct 2022Complaint
22 Oct 2022Complaint
Investigated the allegation of a malodorous condition; interviews indicated no sewer issues and no one smelled a bad odor.
08 Oct 2022Complaint
08 Oct 2022Complaint
Investigated a complaint alleging residents were not getting showers, insufficient staff training, and poor management. Found a hot-water failure occurred and was repaired, showers were provided in alternate rooms during repairs, and interviews indicated training and management were satisfactory.
08 Oct 2022Complaint
08 Oct 2022Complaint
Investigated a claim that activities were not provided as advertised and that residents were not in a safe environment; the allegations were unsubstantiated.
07 Oct 2022Inspection
07 Oct 2022Inspection
Corrected an erroneous civil penalty from a prior report due to a technical glitch and issued a new case management deficiency with a $1,000 penalty.
28 Sept 2022Inspection
28 Sept 2022Inspection
Identified an allegation that staff dispensed medications not prescribed to a resident; investigators found improper documentation of centrally stored and PRN medications.
Type B87465(h)(6)A-F
28 Sept 2022Complaint
28 Sept 2022Complaint
Investigated complaints about pull cords in memory care being in disrepair and staff not responding promptly to residents' call buttons.
Type B87303(a)(2)(a)
28 Sept 2022Complaint
28 Sept 2022Complaint
Investigated two medication-related allegations: staff dispensed medications not prescribed to a resident and staff falsified medication logs, and found no substantial evidence to support either allegation.
28 Sept 2022Inspection
28 Sept 2022Inspection
Observed proper infection control, sanitary kitchen and dining areas, and safety features; no deficiencies were cited.
28 Sept 2022Complaint
28 Sept 2022Complaint
Investigated an allegation that Covid-19 protocol was not followed; interview and document review showed updated testing guidance and continued masking encouragement.
17 Sept 2022Complaint
17 Sept 2022Complaint
Investigated a complaint alleging understaffing, restroom hygiene supply shortages, improper personal hygiene during food preparation, and charges for hygiene items. Findings did not corroborate these concerns.
17 Sept 2022Complaint
17 Sept 2022Complaint
Investigated allegation that staff did not maintain residents' hygiene and that residents' diapers were not changed in a timely manner. Observed residents in memory care well kept; staff reported daily hygiene routines and regular diaper checks at least every two hours.
17 Sept 2022Complaint
17 Sept 2022Complaint
Investigated allegations that a resident's room had fecal smears and that it smelled; the concerns were unsubstantiated.
14 Sept 2022Inspection
14 Sept 2022Inspection
Identified that twelve incidents between 08/03/2022 and 08/22/2022 were not reported to the licensing agency within seven days.
Type B87211(a)(1)A,B&D
14 Sept 2022Complaint
14 Sept 2022Complaint
Identified that staff did not inform the responsible party in writing about an unusual incident and did not prevent a resident from wandering away.
Type A87705(k)(6)(k)
Type B87211(a)(1)(D)
Type B87211(a)(1)
14 Sept 2022Complaint
14 Sept 2022Complaint
Investigated an allegation that staff did not prevent a resident from physically abusing another resident; concluded the allegation to be unsubstantiated.
03 Sept 2022Complaint
03 Sept 2022Complaint
Investigated a complaint alleging staff did not administer prescribed medications and did not seek medical care for a resident in a timely manner. Records and interviews did not corroborate the allegations.
27 Aug 2022Complaint
27 Aug 2022Complaint
Investigated the allegation that residents were not getting adequate food service; most residents interviewed reported the food was adequate.
27 Aug 2022Complaint
27 Aug 2022Complaint
Investigated the allegation that hot water was not maintained; records showed the issue was addressed in a prior complaint and the water heater had remained operational since repairs.
21 Aug 2022Complaint
21 Aug 2022Complaint
Investigated allegations of disrepair, pests, and policy violations; information available did not support the claims.
10 Aug 2022Complaint
10 Aug 2022Complaint
Investigated an allegation that a resident sustained injuries after staff neglected care and did not obtain timely medical attention.
Type A87469(c)(3)
Type A87464(d)(d)
02 Feb 2022Complaint
02 Feb 2022Complaint
Investigated allegations found problems with documenting centrally stored medications, incomplete medication records, and improper posting of required posters.
Type B87465(h)(6)(A-F)
Type B1569.69(a)(1)
Type B1569.33(h)(2)
02 Feb 2022Complaint
02 Feb 2022Complaint
Investigated staffing, activities, hygiene, meals, safety, and COVID-19 precautions at the site; interviews and observations showed residents' needs were generally met and precautions were followed, with activities adapted to distancing measures.
17 Dec 2021Complaint
17 Dec 2021Complaint
Investigated the allegation that resident #1 damaged store items during an outing, and found insufficient evidence to conclude that staff failed to properly supervise the resident.
03 Nov 2021Complaint
03 Nov 2021Complaint
Identified that a resident left the premises without staff supervision and was escorted back after being seen outside.
Type A87705(k)(6)(k)
Type A87468
28 Oct 2021Complaint
28 Oct 2021Complaint
Investigated the allegation that staff failed to provide access to resident records... records were reportedly provided to the correct location and the complainant confirmed receipt prior to investigation.
28 Oct 2021Complaint
28 Oct 2021Complaint
Investigated allegations that staff interfered with a resident's ability to communicate with family and that the resident was isolated. Found no evidence to support these claims.
28 Oct 2021Complaint
28 Oct 2021Complaint
Investigated an allegation that a resident was left in urine for a long period, a resident was not repositioned per physician orders, a resident showed signs of skin breakdown, and staff were not meeting residents’ needs; found insufficient information to support these claims.
17 Sept 2021Inspection
17 Sept 2021Inspection
Identified a change in corporate ownership and found no health or safety hazards, with compliance with Title 22 regulations.
15 Sept 2021Complaint
15 Sept 2021Complaint
Investigated allegations that a resident had access to toxic materials and that staff did not attend to toileting needs in a timely manner.
14 May 2021Complaint
14 May 2021Complaint
Investigated hot water system and waste disposal; pumps were replaced and water temperatures were measured in multiple bathrooms.
29 Apr 2021Complaint
29 Apr 2021Complaint
Investigated a complaint and found that the first-floor bathroom door did not close or lock properly, creating a potential safety issue. The ombudsman poster was observed to be posted in the activity room.
Type B87303(a)
17 Dec 2019Inspection
17 Dec 2019Inspection
Visited facility with LPA. Area inspected for safety and compliance. Noncompliance noted and will be addressed.
24 Oct 2019Inspection
24 Oct 2019Inspection
Confirmed removal of a staff member due to a criminal conviction after an unannounced visit by a Licensing Program Analyst.
Disclaimer
Mirador Living is not affiliated with the owner or operator(s) of Oakmont of Valencia. The information above has not been verified or approved by the owner or operator. For exact information, please contact Oakmont of Valencia directly. There is no cost for this service. We are compensated by the community you select.
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