Pricing ranges from
    $7,229 – 9,397/month

    Courtyard Plaza

    6951 Lennox Ave, Van Nuys, CA, 91405
    3.6 · 39 reviews
    • Independent living
    • Assisted living
    • Memory care

    Pricing

    $7,229+/moSemi-privateAssisted Living
    $8,674+/mo1 BedroomAssisted Living
    $9,397+/moStudioAssisted Living

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Memory care community services

    • Mild cognitive impairment
    • Specialized memory care programming

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.64 · 39 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.7
    • Staff

      3.6
    • Meals

      3.5
    • Building

      3.8
    • Value

      3.4

    Location

    Map showing location of Courtyard Plaza

    About Courtyard Plaza

    Courtyard Plaza sits on Lennox Avenue in Van Nuys, California, right near a busline and next door to a YMCA pool, and you'll notice its three-story building has large, spacious rooms and renovations both in the dining room and carpeting, which make it nicer for getting around, and folks can choose studios, one-bedroom, two-bedroom, or semi-private units based on their own preferences, and they allow cats and dogs if someone wants to bring their pets. The place focuses on offering a comfortable, safe, and stimulating environment, and there's a strong emphasis on memory care for folks with Alzheimer's or other types of dementia, with a separate secured area, alarms, and technology like bracelets to prevent wandering, so people prone to elopement or confused walking will be safer, plus the staff all get special training in dementia, and they'll help with behavioral issues or exit-seeking.

    The facility supports aging in place and has multiple levels of care, so residents can stay as their needs change, and care covers help with bathing, dressing, and taking medications, but mechanical lifts are here if needed, and staff do standby transfers, one- or two-person transfers for folks who aren't able to move much on their own, and they can help residents manage incontinence, too, whether someone needs full care or just reminders. Residents who need their blood sugar checked or even sliding scale insulin therapy can get that help, along with medication reminders and assistance, and a doctor visits every week, with staff available 24/7 and a nurse present 12-16 hours a day for added safety and reassurance, plus visiting physical and occupational therapists help out if someone needs it, and there's hospice and respite care for shorter stays or end-of-life needs.

    People who enjoy activities will find regular outings to places like parks, the Farmers Market, museums, BBQs, observatories, or even local casinos and there's good activity staff who make sure residents get involved both indoors and out, with plenty of programs to encourage socializing, moving around, and staying mentally active. Courtyard Plaza offers communal dining with chef-prepared, nutritious meals in an upgraded setting, and there's lots of indoor common areas for meeting with neighbors, winding down, or joining devotional services. Transportation and parking are available, and drivers will take residents to appointments or on trips, so folks who don't drive aren't left out. There's private pay, veteran's benefits, social security, and insurance accepted, but there's a community fee and some services or higher care levels have extra charges, including for a second resident in a unit.

    The facility's part of the Community Care Administrative Group, which places a big focus on residents' rights and offers help if any problems come up, plus there's a resident resources link for those needing referrals or help finding other communities. They keep a no-nonsense approach, with easy-access amenities meant to make things as simple as possible whether someone wants independent living or needs a lot of daily support, and staff aim to be warm, joyful, and helpful in all parts of care, striving to support each resident's well-being, dignity, and freedom of choice as they age, and those who need more serious supervision for complex needs or behavior can be accepted here, too. Partnerships with doctors, hospitals, and physical therapy services give extra support, while management and quality assurance programs from the care organization help keep the standards in place. Assisted living, memory care, independent living, respite, and even home care services round out the choices, with a mission focused on service, community, and helping people live as fully as they can.

    People often ask...

    State of California Inspection Reports

    38

    Inspections

    7

    Type A Citations

    2

    Type B Citations

    6

    Years of reports

    01 Aug 2024
    Determined insufficient evidence existed to support the allegation that a resident was illegally evicted, with interviews indicating no eviction notice was served nor discussed.
    11 Jun 2024
    Found insufficient evidence to support allegations of emotional abuse and violation of personal rights towards a resident.
    21 May 2024
    Confirmed allegations of verbal and physical abuse in a dating relationship between two residents. No evidence found to support claims of staff negligence.
    13 Dec 2023
    Found during the visit that the allegation of not informing a resident of their return date was unsubstantiated.
    07 Dec 2023
    Identified deficiencies in physical plant safety and environmental conditions, as well as issues with resident room furnishings and maintenance needs.
    • § 87303(e)(2)
    06 Dec 2023
    Confirmed no violations found during inspection visit.
    03 Oct 2023
    Visited an assisted living facility following a complaint about visitation restrictions imposed by a resident's family member. After interviews and document review, insufficient evidence was found to support the allegation.
    13 Sept 2023
    Found insufficient evidence to support allegations of disrespectful treatment of residents and presence of vermin at the facility.
    16 May 2023
    Investigated multiple allegations, including financial abuse, neglect, and failure to provide necessary care, all deemed unsubstantiated due to lack of sufficient evidence. Conducted interviews and reviews revealed that residents were respected and had their care needs met appropriately.
    14 Apr 2023
    Investigated multiple allegations at a residential facility, including resident observation, medication assistance, hydration, facility repair, diet provision, and cleanliness, determining each to lack sufficient evidence to support them.
    04 Apr 2023
    Investigated various allegations against a facility, including staff preventing a resident from leaving, isolating them in a room, not safeguarding personal items, and not ensuring hydration or doctor visits. Determined there was insufficient evidence to support these claims or that resident grooming needs were unmet, and no evidence staff yelled at any resident.
    28 Mar 2023
    Concluded no evidence of fleas or pests at the facility following interviews and inspections.
    07 Mar 2023
    Interviews and review of records revealed residents did not feel disrespected by staff, but rather complained about one resident's behavior. Residents expressed satisfaction with the food, although some desired additional variety. Rent was increased in accordance with state regulations.
    02 Feb 2023
    Confirmed that a previous citation error was corrected during an unannounced visit by a licensing analyst, updating documentation to reflect the appropriate regulation code.
    03 Jan 2023
    Investigated allegations that staff failed to meet a resident's medical needs regarding prescribed therapy and a request to see a doctor due to medication causing chest pain. Determined insufficient evidence to support either claim, with no citations issued.
    08 Dec 2022
    Found insufficient evidence to support the allegation that facility staff interfered with a resident's right to move.
    30 Nov 2022
    Confirmed deficiencies in various areas of the facility, including kitchen, bedrooms, restrooms, common spaces, and infection control protocols.
    • § 87309(a)
    30 Nov 2022
    Investigated allegations of staff mistreatment, facility disrepair, and eviction threats; findings did not support the claims.
    15 Nov 2022
    Found insufficient evidence to support allegations of insufficient staffing during evening hours and staff not being present in the reception area, leading to residents being unable to gain re-entry into the facility during the evening.
    10 Aug 2022
    Investigated inappropriate comments and rent increases, but evidence did not support the claims. Residents receive receipts for rent payments.
    10 Aug 2022
    Investigated the allegation that staff failed to respond to a resident's emergency alarm and found insufficient evidence to support this claim; interviews indicated timely response to the resident’s alert.
    13 Jul 2022
    Identified deficiencies in hot water temperatures during a surprise visit.
    • § 87303(e)(2)
    06 Jul 2022
    Confirmed insufficient evidence for allegation that the resident would not be allowed back at the facility.
    30 Jun 2022
    Determined insufficient evidence to support the allegation that staff forged facility records, as interviews and record reviews showed no signs of alterations or forgeries.
    24 May 2022
    confirmed former resident developed stage 3 pressure injuries as a result of neglect.
    • § 1569.312(a)
    • § 87466
    24 May 2022
    Identified deficiencies in care management and documentation during a recent visit.
    • § 87463(c)
    • § 87455(c)
    17 May 2022
    Cited deficiency for having a latch on an exit door that did not allow for easy egress during an emergency.
    • § 87203
    11 Apr 2022
    Confirmed insufficient evidence to support allegations related to residents being left in soiled clothing, not eating or drinking enough, and staff not keeping the facility clean.
    11 Apr 2022
    Confirmed allegations of staff not seeking timely medical care for a resident were unsubstantiated. Additionally, allegations of illegal eviction were also unsubstantiated.
    20 Jan 2022
    Confirmed allegation of resident sustaining a hip fracture due to lack of care and supervision, resulting in immediate civil penalty assessed.
    • § 87468.2(a)(4)
    01 Nov 2021
    Confirmed compliance with infection control practices and procedures during annual visit. No deficiencies cited.
    22 Apr 2021
    Investigated allegations of resident sustaining bruises and multiple falls were determined to be unsubstantiated during the visit.
    22 Feb 2021
    Reviewed documentation and conducted interviews, finding no evidence to support the allegation that equipment was left behind by a resident.
    06 Oct 2020
    Investigated the complaint about a potential roommate issue during COVID-19 based on a signed agreement; determined the allegation was not supported by evidence. Conducted interviews and reviewed records, with no eviction threats reported by the resident.
    24 Sept 2020
    Amended inspection report reissued on 10/6/2020. 9099C did not attach to the 9099 and report was reissued.
    06 Mar 2020
    Determined that the allegation of staff intervening with a visitor during a resident's visit was unsubstantiated after interviews with staff, resident, and witness.
    21 Nov 2019
    Reviewed documentation and conducted interviews to investigate an allegation of a resident not receiving a refund upon termination of their agreement. The allegation was deemed unsubstantiated based on the Residence and Service Agreement allowing for termination with or without cause within the initial 30 days.
    21 Nov 2019
    Inspection revealed no deficiencies and all safety measures were in compliance.

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