Pearl of West Hills

    23427 Victory Blvd, West Hills, CA 91307
    • Assisted Living

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    Location

    Map showing location of Pearl of West Hills

    Pearl of West Hills is located at 23427 Victory Blvd, West Hills, CA, 91307.

    About Pearl of West Hills

    Pearl Of West Hills sits in the West Hills and Woodland Hills area, with a small and homey setting that feels more like a board and care home than a large building, and you'll find only 6 licensed beds here for residential care for the elderly, which lets every resident get plenty of attention, and that sometimes means staff can really get to know what each person needs or wants, so every resident has a care plan made just for them. You'll see all sorts of living spaces-some private rooms, some shared, all fully furnished with kitchenettes, private bathrooms, air-conditioning, telephone service, and cable TV, which helps folks settle in a bit easier, and staff can help with just about every daily task, like bathing, getting dressed, eating, moving around, and making sure everyone takes the right medications on time, so those who want independence can feel safer knowing there's always someone nearby if they need something, and it's all watched by 24-hour care staff right in the home. The place offers help with memory care for people living with Alzheimer's or other types of dementia, using secure environments and special activities to help keep minds active, and there's skilled nursing services, too, along with access to home care, hospice, and rehabilitation, so whether someone needs short breaks or full-time support, the main idea is steady and reliable help.

    Meals are served in the dining room with staff who can make special meals for different diets, and they use organic ingredients when they can, so families who care about healthy eating have some peace of mind, and the staff handles housekeeping and laundry (even dry cleaning), plus regular linen changes, which takes everyday burdens off older folks. Amenities are what you'd expect for comfort-Wi-Fi, internet access, plenty of cable TV, a pool and hot tub, laundry areas, a community chapel, a beauty salon, gym, gardens and walking paths outside, and if someone likes pets there are both cats and dogs allowed. There are community events-creative arts classes, movie nights, meal socials, and shopping trips-so those who like to stay active and meet friends get some options, and for worship or quiet time there's devotional activities available. The community runs regular activities, has a 24-hour emergency alert system, and transportation is arranged for doctor visits and errands. Some staff speak English and sometimes other languages, so conversations usually go smoothly.

    Pearl Of West Hills also connects with other senior living communities like Fallbrook Glen Of West Hills, Meridian Of West Hills, The Commons At Woodland Hills, Sunrise Of Woodland Hills, Walnut Acres Residential Care, Villa Mulholland, Valley View Assisted Living, Valley Guest Home, My Serenity Senior Home, and My Serenity Board And Care, so families looking for different places in the area might check those, and ratings range from 8.0 to 10 from reviewers for these communities, but Pearl Of West Hills tends to stand out because of its small, close-knit setup, and licensed services for assisted living, memory care, skilled nursing, respite care, hospice, home care, and adult day care. The staff helps with medication, transportation, meal prep, activities, and 24-hour supervision, and works hard to foster a real sense of community, making the place feel reliable and caring but without flashy extras. It's inspected and licensed in California, and does not accept Medicare unless certified by the Centers for Medicare & Medicaid Services, so families are wise to check payment options ahead of time. Pearl Of West Hills is meant for seniors who want a quiet, supportive home life but still need some help and want dependable people around all the time.

    People often ask...

    Pearl of West Hills offers assisted living.

    The full address for this community is 23427 Victory Blvd, West Hills, CA 91307.

    No, Pearl of West Hills does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Safety & Compliance

    In California, the Department of Social Services' Community Care Licensing Division licenses residential care facilities for the elderly, conducting inspections and investigating complaints.

    License number197609889
    StatusLicensed
    Facility typeResidential Care Elderly
    Capacity6 residents
    LicenseePEARL OF WEST HILLS, INC.
    EffectiveJune 24th, 2020
    View the official license record

    Inspection Reports

    21

    Reports

    25

    Type A Citations

    21

    Type B Citations

    12

    Complaints

    6

    Years

    10 Jul 2025Complaint
    Investigated allegations that staff hit a resident and denied a resident food. Interviews and observations did not show evidence of hitting or denial of food.
    27 Jun 2025Inspection
    Found there was no administrator or designee present during normal hours, and an unassociated staff member worked. Also observed bed rails used for residents without hospice or physician orders, missing postural orders, an expired fire extinguisher, and staff records not provided.
    • Type A1569.618(a)
    • Type A87355(e)(3)
    • Type A87411(d)
    • Type A87606(c)
    • Type A87608(a)(3)
    • Type A87608(a)(5)(B)
    • Type A87203
    • Type B87412(f)
    30 Apr 2024Inspection
    Identified several health and safety deficiencies, including hot water temperatures outside the allowable range. Also found missing staff CPR/First Aid certifications and TB testing, plus outdated medical assessments for residents.
    • Type A87303(e)(2)
    • Type B87412(a)(12)
    • Type B87456(a)(3)
    • Type B87203
    • Type B1569.618(c)(3)
    03 Apr 2024Complaint
    Investigated a complaint alleging care plan adherence, medication administration, night staffing, medication handling, and hygiene; interviews indicated staff followed procedures and residents reported no concerns.
    22 Mar 2024Complaint
    Investigated a resident abuse allegation involving physical slapping and another involving yelling. Interviews with residents, family, and staff did not confirm that these incidents occurred.
    06 Feb 2023Complaint
    Identified concerns that staff did not properly assist in feeding a resident and lacked client-specific training for feeding assistance and preventing aspiration pneumonia.
    • Type A87411(c)(3)(B)
    03 May 2022Inspection
    Observed a resident with a full bed rail while not on hospice, posing an immediate health and safety risk.
    • Type A87608(5)(b)
    04 Mar 2022Inspection
    Found that a staff member began work without required criminal background clearance and was left alone caring for residents.
    • Type A87355(e)(2)
    • Type A1569.17(b)
    02 Mar 2022Complaint
    Investigated a complaint found there were no planned activities and not enough staff to meet residents' needs.
    • Type A87411(a)
    • Type B87219(a)
    16 Feb 2022Inspection
    Identified that the administrator's certificate had expired and renewal had not occurred, creating an immediate health and safety risk.
    • Type A87406(g)
    19 Jan 2022Complaint
    Identified that staff restricted a resident from making or receiving confidential phone calls and that medications were not administered as prescribed.
    • Type A87468.1(a)(14(a))
    • Type A87465(a)(5)(5)
    • Type B87311
    23 Dec 2021Complaint
    Investigated an allegation that staff did not seek medical attention for a resident in a timely manner. The administrator admitted delaying sending the resident to the hospital by more than 20 days.
    • Type A87465(a)(1)
    23 Dec 2021Complaint
    Investigated an allegation that staff hits residents. Due to inability to locate former residents, the allegation was deemed unsubstantiated.
    23 Dec 2021Complaint
    Investigated allegations that staff slapped a resident and restricted personal items and medications; interviews and observations found no evidence of hitting, with belongings stored in drawers and medications kept locked and inaccessible to residents.
    17 Nov 2021Inspection
    Identified deficiencies in medication documentation and administration oversight. Civil penalties were noted for delays in addressing the violations.
    • Type B87465(e)
    • Type B87465(c)(3)
    • Type B87465(d)(3)
    • Type B87465(c)(2)
    05 Nov 2021Complaint
    Investigated an allegation that a staff member hit a resident and that medications were inappropriately given, along with a claim that fees were increased without proper notice. The review looked at medical records and related documents.
    • Type A87465(c)(3)(d)(3)
    • Type A87465(c)(2)(c)
    • Type A87465(e)(e)
    05 Nov 2021Inspection
    Found that two staff members did not have proper criminal record clearances before working. The administrator's certification had expired and renewal steps had not been completed.
    • Type A87355(e)(2)
    • Type A87406(g)
    21 Oct 2021Complaint
    Investigated complaints about residents' rights and care, identifying issues with staff yelling at residents, limiting residents' ability to leave, confiscating clothing, lack of planned activities, and lapses in COVID-19 safety precautions.
    • Type A87468.2(a)(2)
    • Type B87468.1(a)(1)
    • Type B87468.1(a)(6)
    • Type B87468.1(a)(12)
    • Type B87219(a)
    29 Jun 2021Inspection
    Identified failure to submit a mitigation plan and incomplete staff files during an unannounced required annual visit.
    • Type B87211(a)(2)
    • Type B87412(a,b,c)
    21 Apr 2021Inspection
    Identified multiple safety and record-keeping deficiencies during an unannounced visit, including locked exterior doors, missing medical/hospice documents, and incomplete medication records.
    • Type A1569.17(b)
    • Type A87355(c)
    • Type B87458(b)(1)
    • Type B87465(h)(6)
    • Type B87465(b)(3)
    • Type B87465(b)
    25 Aug 2020Complaint
    Investigated allegation that staff denied a resident access to personal belongings; interviews showed the resident did not live on-site, was independent, and the allegation was unsubstantiated.

    Disclaimer

    Mirador Living is not affiliated with the owner or operator(s) of Pearl of West Hills. The information above has not been verified or approved by the owner or operator. For exact information, please contact Pearl of West Hills directly. There is no cost for this service. We are compensated by the community you select.

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