Civita Care Center at Long Ridge

    710 Long Ridge Rd, Stamford, CT 06902
    • Assisted Living
    • Memory Care
    • Skilled Nursing

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    Tour Type

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    Reviews

    3.64·(44)

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.3
    • Staff

      3.5
    • Meals

      5.0
    • Amenities

      2.3
    • Value

      3.6

    Pros

    • Compassionate nursing staff
    • Skilled physical and occupational therapy program
    • Attentive nursing assistants and caregiving aides
    • Proactive mid-level clinicians (nurse practitioners)
    • Strong care coordination and social-work support
    • Well-maintained common areas
    • Responsive maintenance and support services
    • Chef-led dining and quality meals
    • Engaging recreation and activities program
    • Smooth discharge and home-transition planning
    • 24/7 clinical availability and timely interventions
    • Convenient location and organized operations

    Cons

    • Inconsistent staff responsiveness to call bells and requests
    • Variable staff professionalism and communication tone
    • Staffing shortages affecting timeliness of basic care
    • Gaps in clinical monitoring and escalation processes
    • Inconsistent sanitation and incontinence-care practices
    • Security and personal-property safeguard weaknesses
    • History of regulatory compliance concerns
    • Aging infrastructure and noisy night-time environment
    • Variability in room conditions between units

    Summary of reviews

    Reviews of Civita Care Center at Long Ridge present a polarized picture, with many families describing high-quality clinical rehabilitation, compassionate caregivers, and responsive discharge planning, while others cite significant operational weaknesses. Positive accounts emphasize a strong therapy program (physical and occupational therapy), proactive mid-level clinicians, and round-the-clock nursing availability that supported successful recoveries and timely transitions home. Several families specifically praised the social-work team and care coordination, noting individualized plans, daily therapy schedules, and clear communication when care proceeded smoothly.

    Staff competence and conduct are recurring themes with mixed impressions. Numerous reviewers described compassionate nurses, attentive aides, and staff who took a family-like approach; maintenance and support personnel were often noted as helpful. At the same time, a pattern of inconsistent responsiveness and variable professionalism appears across reviews: delayed call-bell responses, complaints about staff tone toward residents or visitors, and indications of staffing shortages that can affect basic care timeliness. There are also accounts raising concerns about clinical monitoring and escalation—instances in which families felt medical deterioration was not recognized quickly enough—so prospective families should ask about nurse-to-resident ratios and clinical oversight protocols.

    Dining and activities are frequently highlighted as strengths. Several reviewers praised a chef-led dining program and a recreation team that provides varied, engaging programming. These elements contributed to a ‘‘comfortable’’ or ‘‘country-club’’ atmosphere for some residents and supported rehabilitation engagement and social interaction.

    Facility condition and operations show variability. Many comments note clean, well-kept common areas and organized workflows, and some families praised recent safety-system upgrades. However, other reviewers described outdated rooms, noise disruption at night, and inconsistent room-level cleanliness, suggesting uneven maintenance across units. Maintenance staff were singled out positively when they addressed equipment or room-setup needs promptly.

    Management and compliance present mixed signals. There are emphatic endorsements of specific leadership and of staff who go above and beyond, but there are also mentions of a history of regulatory citations and at least one allegation of missing personal items. These are significant concerns that prospective residents and families should investigate by reviewing recent inspection reports and asking facility leadership about corrective actions and current compliance status.

    Overall pattern and guidance: the facility demonstrates clear strengths in rehabilitation, therapy services, caregiving relationships, and some operational areas (dining, activities, maintenance). However, variability in staff responsiveness, clinical escalation, room-level cleanliness, and infrastructure condition create a risk of uneven experiences. Prospective residents should tour multiple units, ask about staffing levels and shift coverage, review the facility’s latest regulatory and incident history, and discuss protocols for monitoring, personal-item security, and family communication before deciding.

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    Medicare Ratings

    2·/ 5
    • Overall

    • Health Inspection

    • Staffing

    • Quality Measures

    Cited by CMS for abuse, or potential for abuse, on its most recent survey cycle.

    Ratings from the U.S. Centers for Medicare & Medicaid Services (Care Compare). View on Medicare.gov

    Location

    Civita Care Center at Long Ridge is located at 710 Long Ridge Rd, Stamford, CT, 06902.

    About Civita Care Center at Long Ridge

    Civita Care Center at Long Ridge sits along Long Ridge Road in Stamford, Connecticut and offers skilled nursing care, rehab, long-term and memory care for older adults, and it serves both short-stay and long-term residents in private and semi-private rooms, providing a mix of nursing home, assisted living, independent living, and memory care services, and folks there can get help with dressing, grooming, toileting, and other daily needs thanks to personal care assistants, while nurses, nursing assistants, and therapy staff are around, and everyone has access to services like wound care, medication help, podiatry, physical therapy, occupational therapy, speech therapy, and even mental health care, plus the place features physician extenders and regular physician visits, and they keep pharmacy, lab, x-ray, and dental services available for residents who need them. They work with both Medicare and Medicaid, plus private insurance and managed care plans, so that covers a broad range of payment options. The facility has 120 licensed beds, though it usually has about 110 residents a day, and staffing levels are above average with about 3.75 nursing hours per resident daily, but the nurse turnover rate is a bit on the high side at 21.4%. Civita Care Center at Long Ridge shows an overall average rating, with some areas that come up as slightly below-average in official quality measures, and inspectors over the last year or so have documented 27 total deficiencies, including ones about infection control, pharmacy services, resident rights, proper labeling, and making sure rooms are clean and homelike, so you'll want to be aware that improvements have been noted as needed, especially around infection prevention. The staff and residents stay involved through resident and family groups, and the care center puts some effort into fostering a sense of togetherness. You'll find a fitness center and rooms for games, arts and crafts, and other activities, along with scheduled social programs and education opportunities. For daily needs, residents get laundry, housekeeping, and meal services, with dining rooms on the property as well as options for kitchenettes in rooms and places to watch TV or use wifi. Safety features include handicap access, wheelchair accessibility, WanderGuard security systems, and sprinkler systems throughout, and there's guest parking and transportation services too. The center works out detailed care plans and contracts, offers both in-person and virtual tours and assessments, and supports memory care residents with individualized plans for those living with dementia or Alzheimer's disease. Civita Care Center at Long Ridge participates in CMS quality initiatives, stays certified for both Medicare and Medicaid, and is associated with both Civita Care Centers and Providence Health & Services, and many in the Connecticut long-term care field know it. Folks usually see information in the online directory updated each month, and recent ownership changes might mean there are some policy adjustments as well. As of now, the center isn't taking new patients, so space may be limited, but they continue to provide skilled rehab, chronic care, respite options, wound VAC treatments, sub-acute unit services, and other specialty nursing care. Residents have access to a salon and barbershop, and the building is set up for wheelchair access and general senior safety. The staff provide services in English and other languages, and there's an emphasis on health and wellness programs, entertainment, and keeping residents engaged, though office hours aren't listed and some features may change, so asking questions during a tour makes sense.

    People often ask...

    Civita Care Center at Long Ridge offers assisted living, memory care, and skilled nursing.

    There are 8 photos of Civita Care Center at Long Ridge on Mirador.

    The full address for this community is 710 Long Ridge Rd, Stamford, CT 06902.

    No, Civita Care Center at Long Ridge does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Disclaimer

    Mirador Living is not affiliated with the owner or operator(s) of Civita Care Center at Long Ridge. The information above has not been verified or approved by the owner or operator. For exact information, please contact Civita Care Center at Long Ridge directly. There is no cost for this service. We are compensated by the community you select.

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