Overall, feedback about Delmar Nursing and Rehabilitation is strongly positive. Families and visitors commonly describe residents as receiving kind, attentive care, and several families credit rehabilitation staff with helping residents regain mobility and return home. Reviewers also praise support for people with dementia, including guidance for families and individualized approaches to communication and eating. A more concerning account described a resident’s requests for assistance getting out of bed not being addressed promptly, with staffing cited as a limitation. This points to a potential need for consistent responsiveness to residents’ immediate needs.
Staff across nursing, aide, therapy, dietary, housekeeping, activities, and admissions roles are frequently described as friendly, patient, and helpful. Families value explanations about care and behavior, updates, and the opportunity to ask questions. Communication experiences are not uniformly positive: some reviewers had difficulty reaching staff or receiving responses, and one family described an unsatisfactory interaction with a social worker. These accounts contrast with the many favorable descriptions of staff communication and suggest that follow-through and consistency may vary.
Dining feedback is generally favorable, with residents and families describing meals as enjoyable and dietary needs being considered. One resident found portions somewhat small, while another said the food improved in appeal over the course of the stay. Activities include daily programming, music, seasonal events, and other social opportunities; reviewers describe these as contributing to residents’ enjoyment and engagement.
The facility is often described as clean, orderly, comfortable, and welcoming, with positive comments about renovations, room conditions, and the overall atmosphere. Visitors also mention smooth check-in and helpful direction. One tour visitor felt the building could use additional upkeep, though this differs from the more common favorable impressions. Admissions and tours were often praised for being informative and supportive. Separately, one family described an admission episode involving a delayed bed delivery and a period when oxygen could not be connected in the hallway. This is a serious individual account rather than a recurring theme in the feedback, but it raises a question about admission readiness and equipment coordination. Taken together, the reviews indicate substantial strengths in staff care, rehabilitation, cleanliness, and resident engagement, alongside concerns about response consistency, communication, and staffing capacity.
