Inconsistent clinical care and medication management
High staff turnover and leadership instability
Staffing shortages affecting response times
Sanitation and pest-control issues in some areas
Inadequate accommodation for special-diet requirements
Security and property-control weaknesses
Communication gaps between management, clinical staff, and families
Uneven activity-program continuity and cancellations
Perceived poor value relative to cost
Summary of reviews
The reviews for PruittPlace - Clearwater describe a facility with clear strengths alongside notable operational concerns. Many families and residents praised the interpersonal side of the community: staff are frequently characterized as friendly, compassionate and coordinated; front-desk and admissions interactions were described as welcoming; and specific staff members and leadership received strong commendations. The activity program and common areas also draw positive attention — reviewers noted an engaging, well-planned schedule of events, a dedicated activities director, bright communal spaces, and an attractive dining room that contributes to a home-like atmosphere. Several reviewers specifically highlighted the facility’s experience with Alzheimer’s care as a comparative strength.
However, the positive interpersonal impressions coexist with consistent concerns about clinical and operational reliability. Multiple accounts point to inconsistent clinical care and shortcomings in medication administration and catheter management; reviewers described delays in staff responding to assistance calls and variability in the quality of nursing care. These issues are compounded by apparent staffing pressures: reviewers cited high employee turnover and leadership changes, along with staffing shortages that they felt impacted timeliness and consistency of care.
Dining and housekeeping impressions are mixed. The dining room and meal portions were praised by some, and staff were credited with feeding and hospitality efforts, but other reviewers reported uneven food quality and difficulty accommodating special-diet needs. Cleanliness was generally noted in common areas by some reviewers, yet other comments raised sanitation and pest-control concerns in certain units and in the kitchen, indicating inconsistent environmental-maintenance practices.
Safety and facility management also emerge as a pattern of concern. Reviewers described instances that point to weaknesses in property control and security, including allegations of theft and unauthorized substance use; there were also descriptions of disputes about visiting arrangements and pet custody that at times required external involvement. Communication gaps between management, clinical staff, and families were frequently mentioned, alongside dissatisfaction with how some situations were handled or resolved.
Overall, PruittPlace - Clearwater appears to offer strong relationship-based care and a lively activity environment for many residents, particularly those needing Alzheimer’s services. At the same time, prospective families should be aware of recurrent operational issues: clinical consistency, staffing stability, environmental sanitation, dining accommodations, and property-security controls. When evaluating the community, consider asking about current staffing ratios and turnover, medication-administration and clinical oversight protocols, pest-control and housekeeping logs, procedures for handling lost property and security incidents, menu options for special diets, and recent resident-satisfaction or incident-resolution records. A focused tour and direct discussions with clinical leadership can help clarify whether the facility’s current operations match a given resident’s needs.
Reviews written on Mirador
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Location
PruittPlace - Clearwater is located at 2155 Montclair Rd., Clearwater, FL, 33763.
People often ask...
PruittPlace - Clearwater offers assisted living.
There are 23 photos of PruittPlace - Clearwater on Mirador.
The full address for this community is 2155 Montclair Rd., Clearwater, FL 33763.
No, PruittPlace - Clearwater does not offer respite care.
Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.
Safety & Compliance
In Florida, the Agency for Health Care Administration (AHCA) licenses assisted living facilities and publishes the results of its standard, complaint, and monitoring inspections.
Identified deficiencies in background screening roster and related records; employees were not properly listed on the clearinghouse roster within the required timeframe.
25 Feb 2026Complaint
25 Feb 2026Complaint
Identified deficiencies in background screening, medication record-keeping, and oversight of administrator changes and resident care documentation.
Class 3A0052MEDICATION - ASSISTANCE WITH SELF-ADMIN
Class 3A0054MEDICATION - RECORDS
Class 1A0076DO NOT RESUSCITATE ORDERS (DNROS)
Class 2A0077STAFFING STANDARDS - ADMINISTRATORS
Class 1A0090TRAINING - DO NOT RESUSCITATE ORDERS
Class 3A0160RECORDS - FACILITY
Class 3A0165RISK MGMT & QA
ZZ814BACKGROUND SCREENING CLEARINGHOUSE
25 Feb 2026Complaint
25 Feb 2026Complaint
The agency found that required preservice orientation training for new direct care staff was not provided and training records were missing for several employees.
Class 3A0052MEDICATION - ASSISTANCE WITH SELF-ADMIN
Class 3A0054MEDICATION - RECORDS
Class 1A0076DO NOT RESUSCITATE ORDERS (DNROS)
Class 2A0077STAFFING STANDARDS - ADMINISTRATORS
Class 1A0090TRAINING - DO NOT RESUSCITATE ORDERS
Class 3A0160RECORDS - FACILITY
Class 3A0165RISK MGMT & QA
ZZ814BACKGROUND SCREENING CLEARINGHOUSE
25 Feb 2026Complaint
25 Feb 2026Complaint
Investigated uncorrected deficiencies in medication storage/handling and staff training; follow-up showed noncompliance.
Class 3A0052MEDICATION - ASSISTANCE WITH SELF-ADMIN
Class 3A0054MEDICATION - RECORDS
Class 1A0076DO NOT RESUSCITATE ORDERS (DNROS)
Class 2A0077STAFFING STANDARDS - ADMINISTRATORS
Class 1A0090TRAINING - DO NOT RESUSCITATE ORDERS
Class 3A0160RECORDS - FACILITY
Class 3A0165RISK MGMT & QA
ZZ814BACKGROUND SCREENING CLEARINGHOUSE
25 Feb 2026Standard
25 Feb 2026Standard
Identified several deficiencies in background screening, resident records, and staff training. Specifically, annual negative exams for two staff were missing, resident records were incomplete, and required training and elopement drills were not completed.
03 Nov 2025Complaint
03 Nov 2025Complaint
Identified deficiencies in medication storage and security, including unaddressed Class III deficiencies related to medication practices requiring additional oversight.
Class 3A0058PHARMACY & DIETARY; UNCORRECTED DEFICIENCIES
03 Nov 2025Standard
03 Nov 2025Standard
Identified multiple deficiencies related to care planning, residency criteria, staff qualifications and training, and resident records.
Class 3A0010ADMISSIONS - CONTINUED RESIDENCY
Class 3A0032RESIDENT CARE - ELOPEMENT STANDARDS
Class 3A0078STAFFING STANDARDS - STAFF
Class 3A0084TRAINING - ASSIS SELF-ADMIN MEDS & MED MGMT
Class 3A0162RECORDS - RESIDENT
ZZ816BACKGROUND SCREENING-COMPLIANCE ATTESTATION
03 Nov 2025Complaint
03 Nov 2025Complaint
Identified deficiencies related to inadequate staff training, including missing preservice orientation for new employees and incomplete in-service training, with related documentation not maintained.
Class 3A0058PHARMACY & DIETARY; UNCORRECTED DEFICIENCIES
09 Sept 2025Complaint
09 Sept 2025Complaint
Investigated a deficiency in required in-service trainings for direct-care staff; records showed several employees did not complete training within 30 days of hire, covering daily living activities, resident rights, incident reporting, and emergency preparedness.
Class 3A0054MEDICATION - RECORDS
Class 3A0055MEDICATION - STORAGE AND DISPOSAL
Class 3A0056MEDICATION - LABELING AND ORDERS
Class 3ZZ875ALZHEIMER DISEASE/DEMENTIA; TRAINING
09 Sept 2025Complaint
09 Sept 2025Complaint
Found deficiencies in medication management, including improper storage and disposal, incomplete labeling and orders, and inadequate documentation and staff training related to medication administration.
Class 3A0054MEDICATION - RECORDS
Class 3A0055MEDICATION - STORAGE AND DISPOSAL
Class 3A0056MEDICATION - LABELING AND ORDERS
Class 3ZZ875ALZHEIMER DISEASE/DEMENTIA; TRAINING
17 Jun 2025Complaint
17 Jun 2025Complaint
Investigated deficiencies found in staff training and emergency management planning. Direct care staff did not receive required in-service training, and the emergency management plan was not current or properly submitted.
Class 3A0081TRAINING - STAFF IN-SERVICE
Class 3A0180EMERGENCY MANAGEMENT
07 Mar 2025Complaint
07 Mar 2025Complaint
Investigated a complaint; found no deficiencies.
12 Jul 2024Complaint
12 Jul 2024Complaint
Concluded that deficiencies from a prior complaint survey were corrected during a revisit.
23 May 2024Complaint
23 May 2024Complaint
Found deficiencies related to staff training requirements, including required hours and online training, and incomplete staff training records.
Class 3A0152PHYSICAL PLANT - SAFE LIVING ENVIRON/OTHER
Class 3A0161RECORDS - STAFF
Class 3CZ875ALZHEIMER DISEASE/DEMENTIA; TRAINING
04 Apr 2024Complaint
04 Apr 2024Complaint
Found no deficiencies identified during a follow-up visit for a prior complaint.
14 Feb 2024Complaint
14 Feb 2024Complaint
Identified deficiencies in medication storage and security due to medications being unsecured and stored in an unlocked refrigerator; staff acknowledged the need for correction.
Class 3A0055MEDICATION - STORAGE AND DISPOSAL
21 Nov 2023Standard
21 Nov 2023Standard
Concluded that previous deficiencies were corrected; a follow-up survey found no new deficiencies.
10 Oct 2023Standard
10 Oct 2023Standard
Found multiple deficiencies related to staff training and orientation, with missing documentation showing staff completed required trainings and health screenings.
Class 3A0078STAFFING STANDARDS - STAFF
Class 3A0081TRAINING - STAFF IN-SERVICE
Class 3A0082TRAINING - HIV/AIDS
Class 3A0084TRAINING - ASSIS SELF-ADMIN MEDS & MED MGMT
Class 3A0086TRAINING - ADRD
Class 3A0090TRAINING - DO NOT RESUSCITATE ORDERS
23 Aug 2023Complaint
23 Aug 2023Complaint
Concluded no deficiencies were identified during the survey.
14 Jun 2023Complaint
14 Jun 2023Complaint
Observed that deficiencies from a prior complaint were corrected during a follow-up visit on 2023-06-14.
14 Jun 2023Complaint
14 Jun 2023Complaint
Investigated a complaint related to generator monitoring and found no deficient practice.
19 Apr 2023Complaint
19 Apr 2023Complaint
Identified deficiencies in staff training, including ADRD training, and inadequate documentation of required training.
Class 3A0034ASSISTIVE DEVICES
Class 3A0081TRAINING - STAFF IN-SERVICE
Class 3A0086TRAINING - ADRD
Class 3A0090TRAINING - DO NOT RESUSCITATE ORDERS
07 Mar 2023Complaint
07 Mar 2023Complaint
Corrected deficiencies identified in a prior complaint investigation during a follow-up visit.
11 Jan 2023Complaint
11 Jan 2023Complaint
Investigated deficiencies in adverse incident reporting and risk management; required reports were not submitted for a resident.
Class 3A0165RISK MGMT & QA
27 Jul 2022Complaint
27 Jul 2022Complaint
Investigated a complaint and follow-up review; found previously cited deficiencies corrected.
15 Jun 2022Complaint
15 Jun 2022Complaint
Investigated the provider's emergency management planning and found the licensee failed to review and submit the comprehensive emergency management plan to the local reviewing agency annually.
Class 3CZ830EMERGENCY MANAGEMENT PLANNING
03 Dec 2021Standard
03 Dec 2021Standard
Conducted a revisit to the 10/25/21 biennial re-licensure survey; no deficiencies were identified.
25 Oct 2021Standard
25 Oct 2021Standard
Found deficiencies in background screening compliance, including a failure to register an employee in the background screening clearinghouse within the required timeframe. Additional issues were noted with medication storage and staff training.
Class 3A0052MEDICATION - ASSISTANCE WITH SELF-ADMIN
Class 3A0055MEDICATION - STORAGE AND DISPOSAL
Class 3A0056MEDICATION - LABELING AND ORDERS
Class 3A0078STAFFING STANDARDS - STAFF
Class 3A0081TRAINING - STAFF IN-SERVICE
Class 3A0082TRAINING - HIV/AIDS
Class 3A0086TRAINING - ADRD
Class 3A0090TRAINING - DO NOT RESUSCITATE ORDERS
Class 3A0161RECORDS - STAFF
CZ814BACKGROUND SCREENING CLEARINGHOUSE
23 Jun 2021Expansion
23 Jun 2021Expansion
Found no deficiencies during a limited nursing service monitoring visit.
26 May 2021
26 May 2021
Found no deficiencies. A focused COVID-19 infection-control survey and generator monitoring visit occurred on 2021-05-26.
19 Mar 2020
19 Mar 2020
Concluded that previously cited deficiencies were corrected and a follow-up survey was conducted.
30 Jan 2020Monitor
30 Jan 2020Monitor
Found deficiencies in staff training, background screening, and job descriptions related to licensing standards.
Class 3A0078STAFFING STANDARDS - STAFF
Class 3A0081TRAINING - STAFF IN-SERVICE
Class 3A0082TRAINING - HIV/AIDS
Class 3A0083TRAINING - FIRST AID AND CPR
Class 3A0084TRAINING - ASSIS SELF-ADMIN MEDS & MED MGMT
Class 3A0090TRAINING - DO NOT RESUSCITATE ORDERS
Class 3A0161RECORDS - STAFF
Class 4CZ815BACKGROUND SCREENING; PROHIBITED OFFENSES
Class 4CZ816BACKGROUND SCREENING-COMPLIANCE ATTESTATION
19 Aug 2019Standard
19 Aug 2019Standard
Conducted a follow-up survey and confirmed that previously cited deficiencies were corrected via desk review.
27 Jun 2019Standard
27 Jun 2019Standard
Investigated deficiencies in staff qualifications and training; found issues with staff files and required training documentation.
Class 3A0078STAFFING STANDARDS - STAFF
Class 3A0082TRAINING - HIV/AIDS
08 Aug 2018Complaint
08 Aug 2018Complaint
Investigated a prior complaint; follow-up found the previously cited deficient practice corrected via desk review.
21 Jun 2018Complaint
21 Jun 2018Complaint
Investigated a health assessment deficiency due to an incomplete and missing health assessment documentation for residents.
Class 3A0008ADMISSIONS - HEALTH ASSESSMENT
11 Jul 2017Standard
11 Jul 2017Standard
Corrected previously cited deficiencies; no current deficiencies identified.
24 May 2017Standard
24 May 2017Standard
Investigated for deficiencies found in care planning, medication handling, staff training, and staffing practices.
Class 3A0010ADMISSIONS - CONTINUED RESIDENCY
Class 3A0030RESIDENT CARE - RIGHTS & FACILITY PROCEDURES
Class 3A0052MEDICATION - ASSISTANCE WITH SELF-ADMIN
Class 3A0055MEDICATION - STORAGE AND DISPOSAL
Class 3A0078STAFFING STANDARDS - STAFF
Class 3A0081TRAINING - STAFF IN-SERVICE
Class 3A0084TRAINING - ASSIS SELF-ADMIN MEDS & MED MGMT
Class 4CZ814BACKGROUND SCREENING CLEARINGHOUSE
Class 4CZ816BACKGROUND SCREENING-COMPLIANCE ATTESTATION
27 Apr 2017Complaint
27 Apr 2017Complaint
Determined that the previously identified deficient practice was corrected during the desk review on 2017-04-27; no new deficiencies were found.
02 Mar 2017Complaint
02 Mar 2017Complaint
Identified a deficiency in supervising residents; records showed family or guardians were not contacted when residents had significant changes.
Class 3A0025RESIDENT CARE - SUPERVISION
06 Oct 2016Complaint
06 Oct 2016Complaint
Found no deficiencies after two complaint surveys were conducted.
29 Jul 2016Complaint
29 Jul 2016Complaint
Investigated two complaint surveys and found no deficiencies at the time of the visit.
24 Sept 2015Complaint
24 Sept 2015Complaint
Determined no deficiencies were identified during the September 24, 2015 unannounced complaint survey.
24 Sept 2015Complaint
24 Sept 2015Complaint
Verified deficiencies cited earlier were corrected on the day of the revisit.
11 Aug 2015Complaint
11 Aug 2015Complaint
Investigated and found deficiencies in health assessment documentation and medication recordkeeping: one resident lacked a completed health assessment, and three residents had missing or incomplete medication observation records.
Class 3A0008ADMISSIONS - HEALTH ASSESSMENT
Class 3A0054MEDICATION - RECORDS
28 May 2015Standard
28 May 2015Standard
Concluded no deficiencies were found during the biennial licensure survey.
06 May 2015Complaint
06 May 2015Complaint
Found no deficiencies at the time of the visit. An unannounced complaint survey was conducted on May 6, 2015.
01 May 2014Complaint
01 May 2014Complaint
Found no deficiencies during the May 1, 2014 complaint surveys.
28 Jan 2014Expansion
28 Jan 2014Expansion
Inspected the licensure survey and found no deficiencies at the time of the visit.
09 Oct 2013Complaint
09 Oct 2013Complaint
Found no deficiencies during the survey.
29 Jul 2013Standard
29 Jul 2013Standard
Concluded that the previously cited deficiency was corrected during the desk review.
21 May 2013Standard
21 May 2013Standard
Determined deficiencies in staffing documentation, notably missing health provider statements for newly hired staff and incomplete compliance with related rules.
Class 3A0078STAFFING STANDARDS - STAFF
29 Jan 2013Complaint
29 Jan 2013Complaint
Found no deficiencies identified during the complaint survey.
08 Aug 2012Complaint
08 Aug 2012Complaint
Found no deficiencies after two complaint surveys conducted on 2012-08-08.
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