This is a small, 14-bed community with a generally favorable profile for families seeking a home-like setting. Feedback emphasizes consistent strengths in direct care: staff are described as compassionate, personable, and communicative, and many families cite a strong overall quality of care. The facility is routinely characterized as clean and well maintained, and reviewers highlight effective coordination with hospice providers for end-of-life needs.
Dining and programming are other relative strengths. Meals are described as healthy and well liked, and the activity program receives positive mention for engaging residents. The community also offers on-site adult day services, which may appeal to families looking for daytime options without moving to a larger campus.
Physical plant observations are mixed. The small scale supports a homelike atmosphere, but resident rooms and bathrooms are noted as compact. Several comments suggest bathroom fixtures (including grab bars) would benefit from inspection or improvement to better meet mobility and safety needs; prospective residents with significant mobility limitations should evaluate these spaces in person.
Operationally, the most consistent concerns involve management communication and financial transparency. Families noted inconsistent responsiveness to phone calls and inquiries, and there are recurring concerns about how ancillary services are billed and explained. Transportation is another operational limitation: there is no consistent accessible van service, and families should expect to arrange resident transport for appointments or outings unless an alternate arrangement is confirmed.
For prospective residents and families: the facility appears strong in hands-on care, cleanliness, meals, activities, and hospice coordination, making it a reasonable option for those seeking a small, community-oriented setting. Before committing, request written details about ancillary fees, confirm transportation options, and inspect bathroom fixtures and room dimensions to ensure they meet the resident's mobility and safety needs. Observing staff interactions and testing responsiveness to inquiries during the tour can help clarify the communication practices noted by families.
