Compassionate, personable staff and a welcoming atmosphere
Experienced, long-tenured employees and supportive admissions staff
Skilled nursing and physical and occupational therapy
Positive rehabilitation experiences and reported progress toward recovery goals
Engaging activities, entertainment, and community outings
Social environment that helps residents build friendships and maintain independence
Dining service and food quality praised by many families and residents
Clean, well-maintained spaces and attractive outdoor areas
Private rooms or apartments and a smaller-community feel
Assisted living and skilled nursing services on one campus
Competitive pricing and helpful support during the move-in process
Cons
Inconsistent medication administration and prescription coordination
Delayed responses to call systems and residents’ day-to-day requests
Variable staffing levels and supervision, particularly during off-hours
Inconsistent personal care, bathing, and incontinence-care routines
Communication gaps and difficulty reaching nursing, care management, or leadership
Weak follow-through on care coordination, discharge planning, and family requests
Inconsistent clinical oversight and response to changes in residents’ health
Gaps in safety monitoring and matching care capacity to residents’ needs
Cleanliness, odor, and pest-control concerns in some areas
Variable food quality and limited meal choice
Older building features and some small or difficult-to-navigate rooms
Billing, insurance, service-detail, and refund follow-through concerns
Summary of reviews
Experiences at Ansley Cove and the associated assisted living community vary considerably, and reviews describe different outcomes across the skilled nursing and rehabilitation side and assisted living. Positive accounts praise caring, patient staff and strong physical and occupational therapy. Some rehabilitation patients and families describe meaningful progress toward recovery, supportive nursing care, and staff who help residents feel comfortable. Other families raise concerns about medication timing or availability, access to clinicians, response delays, and inconsistent assistance with personal care. These contrasting experiences suggest that care can feel attentive in some circumstances but less dependable in others, particularly for residents who need frequent or time-sensitive support.
Staff members are often described as friendly, compassionate, and approachable, with particular praise for admissions personnel, therapists, and some nursing leaders. Long staff tenure and a family-like atmosphere are also cited as strengths. However, families do not describe communication and management follow-through consistently: some report clear updates and responsive problem-solving, while others found it difficult to reach staff or leadership, obtain responses, or confirm that requested actions had been completed. Concerns also include variable staffing and supervision, especially outside regular daytime hours, and uneven coordination among nursing, care management, and discharge teams.
Dining is frequently praised, with residents and families noting enjoyable meals, accommodating service, and opportunities to eat socially. Other accounts describe food as bland or inconsistent, and some would welcome more choices. Activities are a relative strength: reviewers mention music, games, crafts, celebrations, and outings, and several describe residents forming friendships and participating regularly. The setting is often perceived as welcoming and socially active, though individual residents may prefer a quieter or less structured environment.
The campus offers assisted living alongside skilled nursing and rehabilitation, which some families value for continuity when care needs change. Reviewers also appreciate private living spaces, outdoor areas, and a smaller-community atmosphere. Room size and layout are not suitable for everyone, especially when a resident uses a walker or mobility equipment, and some visitors describe the building as older. Cleanliness and maintenance are praised in many accounts, but others mention odor, housekeeping, and pest-control concerns in particular areas.
Overall, reviews show a wide range of satisfaction, including positive accounts of attentive care and serious concerns about reliability. Families considering the community may wish to evaluate the specific care setting their relative would use, confirm that its staffing and clinical services match the resident’s needs, and ask detailed questions about medication procedures, call-response expectations, personal-care schedules, clinician availability, communication channels, room layout, and costs. Experiences may differ between assisted living and skilled rehabilitation, so a visit and direct discussion with the relevant care team can help clarify fit.
Reviews written on Mirador
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Medicare Ratings
2·/ 5
Overall
Health Inspection
Staffing
Quality Measures
Cited by CMS for abuse, or potential for abuse, on its most recent survey cycle.
Ratings from the U.S. Centers for Medicare & Medicaid Services (Care Compare). View on Medicare.gov
Location
Ansley Cove is located at 1301 Maitland Blvd, Maitland, FL, 32751.
About Ansley Cove
Ansley Cove sits on Lake Charity in Maitland, Florida, offering a range of care from independent living and active adult living to assisted living, memory care, skilled nursing, and rehabilitation at The Cove. Residents can bring their pets, and the rooms offer climate control, kitchenettes, large bathrooms, and nice views, with the grounds showing lots of large oaks, manicured landscaping, and outdoor reading spaces. The place is a licensed and state-compliant community with an awake care team ready 24/7, and the Spark LIFEstyle philosophy works to give residents an experience that fits their preferences, so life feels both safe and flexible. Doctors, nurses, dentists, and podiatrists see residents onsite, with pharmacy and medication help available, hospice, respite, home health, and long-term skilled nursing care for those who need them, and there's even a memory care program for people with dementia in a special, secure section.
You see both indoor and outdoor common spots, where people gather for conversation, games, reading, art projects, and often exercise led by instructors, or they just sit under the shade and look at the water. There are regular wellness programs, salon and barber services, therapies like occupational and physical therapy, and many planned activities-arts, crafts, music, events, gardening, seminars, and outings to local attractions with the help of scheduled transportation, which also covers medical appointments. Meals come restaurant-style in bright dining rooms or through room service, and the menus change to include choices for people with diabetes, or needing low salt or low fat. There's guest dining too. Housekeeping, linen, laundry, and basic maintenance all happen regularly, giving people time to focus on hobbies or socializing.
Ansley Cove limits smoking indoors in both private and public places so air stays fresh. There's plenty of parking for residents and guests, and each apartment or suite offers utilities like phone and optional extended cable, with an emergency response system in place. The community gives personal services for residents, families, and guests, and schedules health visits or daily living help as needed, like bathing, dressing, and medication reminders. On top of that, there are spiritual services and both entertainment venues and cable TV in the community spaces. People find companionship in the active social calendar and comfort in the steady routines, and plenty of hands step in where help's needed, all around the clock.
People often ask...
Ansley Cove offers independent living, assisted living, and skilled nursing.
There are 75 photos of Ansley Cove on Mirador.
The full address for this community is 1301 Maitland Blvd, Maitland, FL 32751.
No, Ansley Cove does not offer respite care.
Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.
Safety & Compliance
In Florida, the Agency for Health Care Administration (AHCA) licenses assisted living facilities and publishes the results of its standard, complaint, and monitoring inspections.
Investigated a complaint and found deficiencies in administrator qualifications, facility maintenance, and resident records/health documentation.
A0077STAFFING STANDARDS - ADMINISTRATORS
A0152PHYSICAL PLANT - SAFE LIVING ENVIRON/OTHER
A0162RECORDS - RESIDENT
14 May 2026Complaint
14 May 2026Complaint
Found no deficiencies. Investigations and generator monitoring were conducted on 5/13/2026 through 5/14/2026.
17 Feb 2026Complaint
17 Feb 2026Complaint
Investigated a complaint; found no deficiencies.
18 Sept 2025Complaint
18 Sept 2025Complaint
Investigated two complaints and generator monitoring; one complaint was substantiated with no deficiency, while a related deficiency remained uncorrected.
03 Sept 2025Complaint
03 Sept 2025Complaint
Determined no deficiencies were found during the third revisit of a complaint investigation.
03 Sept 2025Complaint
03 Sept 2025Complaint
Found uncorrected deficiencies related to resident records being maintained on the premises.
03 Sept 2025Standard
03 Sept 2025Standard
Concluded that no deficiencies were found during the revisit following a change of ownership.
09 Jul 2025Complaint
09 Jul 2025Complaint
Identified deficiencies related to continued residency criteria and medication labeling/ordering. The findings show uncorrected deficiencies and failures to meet regulatory requirements during the visit.
09 Jul 2025Complaint
09 Jul 2025Complaint
Found deficiencies in injury documentation, staff training, and resident demographic records.
09 Jul 2025Standard
09 Jul 2025Standard
Found deficiencies in the emergency power and environmental control plan, including inadequate policies for activating and maintaining an alternate power source and insufficient fuel storage to keep temperatures safe during outages.
30 Apr 2025Standard
30 Apr 2025Standard
Found deficiencies related to emergency management and resident care documentation. Violations were cited.
30 Apr 2025Complaint
30 Apr 2025Complaint
Observed deficiencies in medication management: incomplete medication observation records and improper labeling/ordering, with missing documentation for several residents.
22 Jan 2025Complaint
22 Jan 2025Complaint
Found no deficiencies after a desk review of the complaint. The review occurred on 2025-01-22.
21 Jan 2025Complaint
21 Jan 2025Complaint
Inspected and found deficiencies related to background screening clearinghouse reporting; updates were not completed in a timely manner after staff terminations.
09 Dec 2024Complaint
09 Dec 2024Complaint
Investigated a records-request deficiency and found that medical records for a sampled resident were not provided on request, and staff were not following procedures.
25 Nov 2024Complaint
25 Nov 2024Complaint
Investigated a complaint and found no deficiencies at the time of the survey conducted on 2024-11-25.
17 Oct 2024Complaint
17 Oct 2024Complaint
Concluded that there were no deficiencies during the revisit of complaint investigations.
15 Oct 2024Complaint
15 Oct 2024Complaint
Found deficiencies in resident records maintenance and delayed access to medical records for a resident.
22 Aug 2024Complaint
22 Aug 2024Complaint
Identified multiple deficiencies in supervision and documentation, including incident reporting, resident health information, and record-keeping.
25 Jul 2024Standard
25 Jul 2024Standard
Investigated a re-licensure and complaint investigation and found no deficiencies during the revisit survey.
25 Jul 2024Complaint
25 Jul 2024Complaint
Found no deficiencies at the time of the survey.
01 Jul 2024Complaint
01 Jul 2024Complaint
Found no deficiencies.
05 Jun 2024Standard
05 Jun 2024Standard
Identified deficiencies in supervision and incident handling, including a resident leaving the premises without prompt location and incomplete incident documentation.
05 Jun 2024Complaint
05 Jun 2024Complaint
Found deficiencies related to safe living environment due to sidewalk not replaced and uneven pavement, with the administrator acknowledging the need for repairs.
20 May 2024Complaint
20 May 2024Complaint
Found no deficiencies during a follow-up visit for a complaint investigation.
09 Apr 2024Standard
09 Apr 2024Standard
Identified multiple deficiencies in resident care, safety, and documentation. The findings show gaps in diet monitoring, identification and elopement controls, medication handling, and staff procedures.
18 Jan 2024Complaint
18 Jan 2024Complaint
Found no deficiencies after two complaint investigations were conducted.
18 Jan 2024Monitor
18 Jan 2024Monitor
Found no deficiencies during an infection control monitoring visit.
11 Jan 2024Complaint
11 Jan 2024Complaint
Investigated a complaint; deficiencies were corrected at the time of the visit.
10 Jan 2024Complaint
10 Jan 2024Complaint
Investigated complaints and found the deficiency corrected during the revisit.
18 Dec 2023Complaint
18 Dec 2023Complaint
Investigated a deficiency for failure to provide appropriate care when a resident showed significant changes, including communication gaps with the POA and hospice.
12 Jul 2023Complaint
12 Jul 2023Complaint
Investigated allegations of resident care issues; found deficiencies in daily supervision, health and safety monitoring, and communication with physicians, with gaps in care planning and resident whereabouts.
18 May 2023Complaint
18 May 2023Complaint
Investigated a complaint; found deficiencies corrected at the time of the survey.
02 Mar 2023Complaint
02 Mar 2023Complaint
Identified deficiencies related to residents' rights and the posting of required rights and procedures; the facility failed to properly document and provide the Resident Bill of Rights and related procedures.
06 Feb 2023Complaint
06 Feb 2023Complaint
Concluded no deficiencies were found after a revisit of a prior complaint conducted on 2023-02-06.
02 Nov 2022Complaint
02 Nov 2022Complaint
Investigated a complaint and identified deficiencies in supervision and resident care, including failure to provide required assistance with ambulation and bathing.
27 Sept 2022Monitor
27 Sept 2022Monitor
Found no deficiencies.
03 Aug 2022Complaint
03 Aug 2022Complaint
Found no deficiencies following a revisit conducted on 2022-08-03.
11 Jul 2022Complaint
11 Jul 2022Complaint
Investigated a complaint and generator monitoring; found no deficiencies.
16 Jun 2022Complaint
16 Jun 2022Complaint
Investigated unannounced complaint investigation found deficiencies in emergency management planning and reporting.
09 Mar 2022Standard
09 Mar 2022Standard
Found no deficiencies after an unannounced re-licensure survey.
18 Mar 2021Complaint
18 Mar 2021Complaint
Investigated an unannounced complaint investigation; no deficient practices were found.
21 Jan 2021Complaint
21 Jan 2021Complaint
Found no deficiencies during the complaint surveys and generator infection-control monitoring.
29 Dec 2020Complaint
29 Dec 2020Complaint
Concluded that the deficiency identified in the prior complaint was corrected during the revisit.
09 Nov 2020Complaint
09 Nov 2020Complaint
Found deficiencies in medication administration and documentation, including unadministered doses and unclear MOR entries, with insufficient follow-up to ensure residents did not miss a dose.
09 Nov 2020Complaint
09 Nov 2020Complaint
Investigated two complaints and found no deficiencies.
20 Aug 2020Monitor
20 Aug 2020Monitor
Investigated a generator monitoring deficiency; the deficiency was corrected on the day of the follow-up visit.
20 Aug 2020Complaint
20 Aug 2020Complaint
Found deficiencies in medication administration, medication observation records, and staff procedures, and those deficiencies remained uncorrected.
27 Jul 2020Complaint
27 Jul 2020Complaint
Investigated a complaint and found no deficiencies.
30 Jun 2020Monitor
30 Jun 2020Monitor
Identified deficiencies in emergency management planning, including on-site fuel storage and power resources, and in the sharing of resources for multiple facilities during emergencies.
02 Jun 2020Complaint
02 Jun 2020Complaint
Investigated a complaint and found deficiencies in resident rights, care coordination, and medication management.
03 Apr 2020
03 Apr 2020
Investigated a joint COVID-19 visit and found no deficiencies.
28 Jan 2020Standard
28 Jan 2020Standard
Concluded that a deficiency identified during the re-licensure process was corrected at the time of the desk review.
26 Dec 2019Standard
26 Dec 2019Standard
Identified deficiencies in staff preservice orientation and related documentation; required training not completed and certificate did not show license type and services offered.
13 Nov 2019Standard
13 Nov 2019Standard
The inspection identified multiple deficiencies in elopement prevention, staff health and training, nutrition and dietary service training, and residents’ records.
12 Aug 2019Complaint
12 Aug 2019Complaint
Investigated a complaint survey conducted on 8/12/2019 and found no deficiencies.
07 Jun 2019Complaint
07 Jun 2019Complaint
Investigated a complaint and found no deficiencies at the time of the survey.
13 Sept 2018Complaint
13 Sept 2018Complaint
Found no deficiencies during a complaint survey conducted on 2018-09-13.
18 Jun 2018Complaint
18 Jun 2018Complaint
Investigated a revisit of the complaint and found no deficiencies at the time of the visit.
11 May 2018Complaint
11 May 2018Complaint
Investigated a complaint and found deficiencies in medication administration, living environment, and refund processing.
30 Apr 2018Standard
30 Apr 2018Standard
Found no deficiencies on the second relicensing follow-up survey.
30 Apr 2018Complaint
30 Apr 2018Complaint
Found no deficiencies. Revisit confirmed no deficiencies at the time of the visit.
15 Feb 2018Standard
15 Feb 2018Standard
Investigated a background screening issue and found that three reviewed staff were not registered or maintained in the Background Screening Clearinghouse.
12 Feb 2018Complaint
12 Feb 2018Complaint
Identified deficiencies in medication management, including failure to maintain up-to-date medication records and inadequate labeling and ordering of medications.
11 Dec 2017Standard
11 Dec 2017Standard
Identified deficiencies in admissions, medication storage, and staff training. Violations were cited.
14 Dec 2016Complaint
14 Dec 2016Complaint
Investigated a complaint and found no deficiencies.
05 Oct 2016Complaint
05 Oct 2016Complaint
Investigated a complaint; no deficiencies were found during the investigation.
19 Sept 2016Complaint
19 Sept 2016Complaint
Verified that previously cited deficiencies were corrected on the day of the revisit.
24 Aug 2016Complaint
24 Aug 2016Complaint
Investigated a licensure complaint revisit and found that identified deficiencies were corrected.
24 Aug 2016Complaint
24 Aug 2016Complaint
Identified a deficiency that remained uncorrected for failing to submit an adverse incident report after a theft investigation.
30 Jul 2016Complaint
30 Jul 2016Complaint
Investigated a complaint and found no deficiencies during the visit.
24 Jul 2016Complaint
24 Jul 2016Complaint
Investigated a complaint and found no deficiencies.
06 Jun 2016Complaint
06 Jun 2016Complaint
Investigated a complaint and found a deficiency in reporting an adverse incident involving a theft.
06 Jun 2016Complaint
06 Jun 2016Complaint
Identified deficiencies included incomplete health assessments, missing initial health assessments, inadequate medication records, inaccurate admissions/discharge logs, and unsafe living conditions.
01 Mar 2016Standard
01 Mar 2016Standard
Investigated a revisit to re-licensure; previously cited deficiencies were found corrected on the day of the revisit.
14 Dec 2015Standard
14 Dec 2015Standard
Identified deficiencies in health assessments, medication management, supervision, and staff training during the survey.
23 Apr 2015Complaint
23 Apr 2015Complaint
Found that previously cited deficiencies were corrected during the revisit conducted on April 23, 2015.
25 Feb 2015Complaint
25 Feb 2015Complaint
Investigated a complaint; found no deficiencies at the time of the visit.
15 Dec 2014Complaint
15 Dec 2014Complaint
Investigated deficiencies in medication administration, MOR documentation, and supervision, including improper handling of medications and inaccurate records.
20 Oct 2014Complaint
20 Oct 2014Complaint
Found no deficiencies. Prior deficiencies were corrected on the day of the revisit.
04 Aug 2014Complaint
04 Aug 2014Complaint
Found deficiencies in resident rights and medication administration procedures.
12 Dec 2013Standard
12 Dec 2013Standard
Concluded no deficiencies were found during the biennial licensure survey.
07 Nov 2013Complaint
07 Nov 2013Complaint
Found no deficiencies identified during an unannounced complaint visit conducted on 2013-11-07.
26 Aug 2013Complaint
26 Aug 2013Complaint
Investigated a prior complaint during a follow-up visit and found no deficiencies.
12 Jul 2013Complaint
12 Jul 2013Complaint
Investigated a complaint and found deficiencies in the physical plant and safe living environment due to water leaks and roof damage requiring repairs.
28 Feb 2013Complaint
28 Feb 2013Complaint
Concluded that previously cited deficiencies were corrected on the day of the revisit.
11 Dec 2012Complaint
11 Dec 2012Complaint
Found deficiencies in placement decisions for a sampled resident and incomplete health assessments for residents.
06 Dec 2012Complaint
06 Dec 2012Complaint
Found that previously cited deficiencies were corrected on the day of the revisit.
18 Oct 2012Complaint
18 Oct 2012Complaint
Found deficiencies in medication storage and disposal practices, including medications left unsecured and unattended. Two residents' medications were observed left on top of a cart and not securely stored.
Disclaimer
Mirador Living is not affiliated with the owner or operator(s) of Ansley Cove. The information above has not been verified or approved by the owner or operator. For exact information, please contact Ansley Cove directly. There is no cost for this service. We are compensated by the community you select.
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