I placed my mom here and I'm very satisfied - the staff is compassionate, attentive, and professional, the rooms and common areas are clean and well-maintained, and management communicates promptly. Meals are tasty (fresh soups daily), activities are plentiful, and we felt safe and supported during emergencies. Overall this caring community gives us real peace of mind and I would recommend it.
Loved one of resident
Jul 2026
Pricing
Prices shown are estimates and subject to change. Contact your senior living advisor for current pricing.
Schedule a Tour
Amenities
Healthcare services
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Coordination with health care providers
Medication management
Mental wellness program
Healthcare staffing
12-16 hour nursing
24-hour call system
24-hour supervision
Meals and dining
Diabetes diet
Meal preparation and service
Special dietary restrictions
Room
Air-conditioning
Cable
Fully furnished
Housekeeping and linen services
Internet
Kitchenettes
Private bathrooms
Telephone
Wifi
Transportation
Community operated transportation
Transportation arrangement
Transportation arrangement (medical)
Transportation arrangement (non-medical)
Transportation to doctors appointments
Common areas
Beauty salon
Computer center
Dining room
Fitness room
Gaming room
Garden
Outdoor space
Pet friendly
Small library
Wellness center
Community services
Concierge services
Fitness programs
Move-in coordination
Activities
Community-sponsored activities
Planned day trips
Resident-run activities
Scheduled daily activities
Reviews
4.22·(129)
Overall rating
5
4
3
2
1
Care
4.0
Staff
4.3
Meals
3.9
Amenities
4.1
Value
2.0
Pros
Beautifully landscaped grounds and outdoor courtyard
Grand, light-filled interior spaces with high ceilings
Clean, recently renovated common areas
Sunny private apartments (studio–two-bedroom) with views
Multiple apartment layouts including two-bedroom units with kitchenettes
Chef-prepared, restaurant-style dining
Dietary accommodations and all-day/evening snack options
Active, diverse activities program (classes, games, outings)
Regular outings, nature walks, and cultural excursions
Engaged activities director and structured memory activities
On-site beauty salon and wellness services
Accessible social spaces (dining room, craft room, library)
Caring and attentive direct-care staff and nurses
On-site medical visits / traveling doctor availability
Small, community-oriented atmosphere that supports personalization
Cons
Inconsistent staffing levels and high resident-to-staff ratios
Reduced responsiveness during evening and night shifts
Office and front-desk communication gaps
Turnover and uneven onsite management stability
Medication-management transparency gaps
Variable meal quality and occasional kitchen supply interruptions
Accessibility and building-maintenance issues (elevators, heavy doors, exterior walkways)
Limited specialized memory-care offerings (no dedicated Alzheimer’s unit)
High entrance fees and monthly charges relative to perceived value
Inconsistent housekeeping and sanitation follow-through
Security and exterior access-control weaknesses
Activity availability that can feel limited in a smaller community
Summary of reviews
Brookdale Altamonte Springs presents as an attractive, well-kept senior community with several clear strengths. The property and interiors are frequently described as well landscaped, recently renovated, and light-filled, with a welcoming courtyard and accessible outdoor walking areas. Apartment options range from studios to two-bedroom units with kitchenettes; many families noted that units are sunny, comfortable, and allow personal touches. Common amenities such as a beauty salon, library, craft room, and multiple activity spaces reinforce a small-community, homier feel.
Dining and social programming are commonly cited strengths. The community offers chef-prepared, restaurant-style meals, daily soups, and dietary accommodations plus all-day/evening snack options. Reviewers described a broad activity slate—Bingo, crafts, yoga/aerobics, themed nights, movie committees, and regular outings to cultural and nature destinations—with an engaged activities director who encourages participation. Social opportunities and structured memory activities were important positive points for many families.
Direct-care staff and nursing receive mixed but generally positive comments. Daytime aides and many nurses are described as caring, attentive, and responsive; several accounts highlight staff who know residents personally and who provide rapid assistance in emergencies. At the same time, a pattern of staffing instability emerges: higher resident-to-staff ratios, turnover after ownership changes, and uneven nighttime coverage were repeatedly flagged. These operational issues contribute to delays in evening/night responsiveness and occasional inconsistencies in housekeeping and routine care tasks.
Operational and management patterns merit careful consideration. While some families praised admissions, the executive director, and specific staff who go above and beyond, others reported front-desk communication gaps, an uneven office experience, and difficulties reaching managers off site. There are also recurring notes about medication-management transparency and the need for clearer processes around what medications residents receive. Maintenance and accessibility concerns appear intermittently—unreliable elevators, heavy doors without automatic openers, and weather-exposed or slippery walkways—along with occasional security/access-control weaknesses at exterior entrances.
Cost and level-of-care fit are important factors in the decision process. Many reviewers appreciated the amenities but voiced price/value concerns: entrance fees and monthly charges were characterized as high by several families. The community may be well suited to independent and assisted-living residents who seek active programming, social engagement, and hotel-style dining. Conversely, reviewers advised caution for prospective residents with complex medical or high-dependency needs, citing limitations in specialized memory-care offerings and inconsistent nighttime clinical responsiveness.
Practical suggestions for prospective families: schedule visits that include meal service and a late-afternoon/evening observation to gauge night staffing; confirm elevator and door accessibility during the tour; request written medication-administration and housekeeping schedules; and review financial terms carefully. Overall, Brookdale Altamonte Springs offers strong hospitality, varied programming, and an attractive physical environment, balanced against operational challenges in staffing consistency, communication, and some maintenance/accessibility areas.
Reviews written on Mirador
We have no reviews to show about Brookdale Altamonte Springs.
Help other families by writing a review about your experience with this community.
Location
Brookdale Altamonte Springs is located at 360 Montgomery Rd, Altamonte Springs, FL, 32714.
About Brookdale Altamonte Springs
Brookdale Altamonte Springs has a range of senior care services like assisted living, memory care, independent living, skilled nursing, at-home care, and continuing care retirement options, and the place is set up to support seniors at different points in their lives with help that matches their needs, so folks can move between care levels if things change for them, which is helpful when there's uncertainty about the future. The community keeps things comfortable with amenities like a billiards room, patio with shaded tables, movie theater with a big screen, and a hair salon, plus residents can bring pets along. Apartments come with kitchen spaces that have white appliances, light flooring, dining tables, and big windows for good light, and there are floor plans for studios, one-bedroom, and two-bedroom units, with emergency call systems in every residence for safety. The place focuses on making life easier by having a staff that's always around 24/7, so there's always someone to help in emergencies or with getting from the dining area to activities like bingo or movie time, or to assist with dressing, bathing, and taking medicine if that's needed. The community runs signature programs and special events, such as the Bridge to Better Health and the Enriched Living program, which means they try to keep everyone involved and learning-not just sitting around-and they use tailored wellness plans that get checked and changed as a person's needs shift. Everyone gets a personal assessment so their care matches what they want and need, and there are trained staff who work with people with cognitive challenges. They mix in activities like social gatherings, educational events, and even have a Best Activities in Senior Living award for how well they help folks connect, move around, and stay sharp, so residents aren't isolated. The dining rooms are bright and have elegant settings, the food is cooked with good ingredients, and there are restaurant-style meals, plus a library, computer access, courtyard, elevators, fitness center, guest suites, laundry, and high-speed Wi-Fi for convenience. The building's pet-friendly, has areas to relax indoors and outdoors, and the staff tries to be kind and helpful to everyone. The community has been recognized as a Best of Senior Living for care and support, so most folks find it a good place for safety, social time, wellness, and care that fits their personal situation.
About Brookdale
Brookdale Altamonte Springs is managed by Brookdale.
Brookdale Senior Living Inc. (NYSE: BKD) is the largest senior living operator in the United States, managing over 640 communities with capacity for approximately 59,000 residents across 41 states and employing around 36,000 associates. Founded in 1978 and publicly traded since 2005, Brookdale solidified its market leadership through major acquisitions including American Retirement Corporation (2006) and Emeritus Senior Living (2014), making it the only national full-spectrum senior living company. Headquartered in Nashville, Tennessee, Brookdale has topped the American Seniors Housing Association's ASHA 50 list and Argentum's largest providers list for multiple consecutive years.
The company's comprehensive care continuum includes independent living, assisted living, memory care, skilled nursing, and continuing care retirement communities (CCRCs). Brookdale's signature Clare Bridge program, developed over 30 years ago by dementia-care experts, provides specialized Alzheimer's and dementia care through two distinct levels: Clare Bridge communities for comprehensive memory support and the Clare Bridge Solace program for advanced-stage dementia residents. The program is recognized by the Alzheimer's Association® for incorporating evidence-based Dementia Care Practice Recommendations and features secure environments, enclosed courtyards, Daily Path programming with six structured activities daily, and the InTouch technology platform offering personalized brain-stimulating games and therapeutic content.
Brookdale's holistic Optimum Life® wellness approach balances six dimensions—Purposeful, Physical, Emotional, Social, Spiritual, and Intellectual—implemented through signature programs including B-Fit (eight exercise class options), Brain Fit (mental fitness workouts), My Life Story (resident storytelling), EngagementPlus (interest-based connections), Growing Together (collaborative learning), and The Ageless Spirit (kindness and gratitude practices). The Embrace Family Partnership provides caregiver education and support for families of memory care residents.
The company's Brookdale HealthPlus® care coordination model, winner of the 2024 Argentum Best of the Best Award placing it among the top 1% of operators, is a technology-enabled healthcare service featuring dedicated RN Care Managers who proactively manage residents' health, coordinate care transitions, and help prevent avoidable hospitalizations. Communities using HealthPlus report 78% fewer urgent care visits, 36% fewer hospitalizations, and 63% more completed annual wellness visits. The Personal Solutions program delivers hygiene products, medications, and daily necessities directly to residents' doors with discreet packaging and monthly billing convenience.
Following a strategic divestiture of its home health and hospice operations to HCA Healthcare (completed December 2023), Brookdale now focuses exclusively on senior living operations while maintaining its position as the industry's largest operator, committed to its mission of enriching lives with compassion, respect, excellence, and integrity.
People often ask...
Brookdale Altamonte Springs offers competitive pricing, with rates starting at a cost of $3,145 per month.
There are 8 photos of Brookdale Altamonte Springs on Mirador.
The full address for this community is 360 Montgomery Rd, Altamonte Springs, FL 32714.
No, Brookdale Altamonte Springs does not offer respite care.
Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.
Safety & Compliance
In Florida, the Agency for Health Care Administration (AHCA) licenses assisted living facilities and publishes the results of its standard, complaint, and monitoring inspections.
Identified deficiencies in background screening and compliance attestations, along with numerous deficiencies in resident-care documentation and medication recordkeeping.
Class 3A0008ADMISSIONS - HEALTH ASSESSMENT
Class 2A0025RESIDENT CARE - SUPERVISION
Class 3A0028RESIDENT CARE - ACTIVITIES OF DAILY LIVING
Class 3A0056MEDICATION - LABELING AND ORDERS
Class 3A0078STAFFING STANDARDS - STAFF
Class 3A0081TRAINING - STAFF IN-SERVICE
Class 3A0090TRAINING - DO NOT RESUSCITATE ORDERS
Class 3A0161RECORDS - STAFF
Class 3AN278LNS - RECORDS
ZZ814BACKGROUND SCREENING CLEARINGHOUSE
ZZ816BACKGROUND SCREENING-COMPLIANCE ATTESTATION
Class 3ZZ821REPORTING REQUIREMENTS; ELECTRONIC SUBMISSION
AZ814BACKGROUND SCREENING CLEARINGHOUSE
25 Feb 2025Monitor
25 Feb 2025Monitor
Found no deficiencies during the review.
06 Jan 2025Monitor
06 Jan 2025Monitor
The inspector identified deficiencies in staff health screening and training, with inadequate documentation for new employees and in-service training for direct care staff.
Class 3A0078STAFFING STANDARDS - STAFF
Class 3A0081TRAINING - STAFF IN-SERVICE
Class 3A0084TRAINING - ASSIS SELF-ADMIN MEDS & MED MGMT
23 Apr 2024Standard
23 Apr 2024Standard
Found no deficiencies during the follow-up revisit.
20 Feb 2024Standard
20 Feb 2024Standard
Identified multiple deficiencies related to background screening, clearinghouse enrollment, and staff training and orientation. Noted gaps in roster updates, required screenings, and completion of mandated in-service training.
Class 3A0032RESIDENT CARE - ELOPEMENT STANDARDS
Class 3A0081TRAINING - STAFF IN-SERVICE
Class 3A0090TRAINING - DO NOT RESUSCITATE ORDERS
CZ814BACKGROUND SCREENING CLEARINGHOUSE
CZ816BACKGROUND SCREENING-COMPLIANCE ATTESTATION
21 Sept 2023Complaint
21 Sept 2023Complaint
Found no deficiencies during the visit.
A0001DEFINITIONS
07 Aug 2023Complaint
07 Aug 2023Complaint
Investigated and found the previously identified deficiency corrected during a follow-up visit on 2023-08-07.
19 Jul 2023Complaint
19 Jul 2023Complaint
Identified deficiencies in health assessments and related documentation for residents, including incomplete or missing health assessment forms and illness records.
Class 3A0008ADMISSIONS - HEALTH ASSESSMENT
Class 3A0010ADMISSIONS - CONTINUED RESIDENCY
Class 3A0025RESIDENT CARE - SUPERVISION
A0080TRAINING - CORE & COMPETENCY TEST
15 Mar 2023Complaint
15 Mar 2023Complaint
Investigated a resident care issue found that an unlicensed staff member assisted with self-administration of medication using improper procedures; one deficiency remained uncorrected.
A0052MEDICATION - ASSISTANCE WITH SELF-ADMIN
10 Jan 2023Complaint
10 Jan 2023Complaint
The inspection found multiple deficiencies affecting resident care, documentation, and adherence to facility policies, including care planning, medication management, resident records, and coordination of services.
Class 3A0010ADMISSIONS - CONTINUED RESIDENCY
Class 2A0025RESIDENT CARE - SUPERVISION
Class 4A0031RESIDENT CARE - THIRD PARTY SERVICES
Class 3A0052MEDICATION - ASSISTANCE WITH SELF-ADMIN
Class 4A0162RECORDS - RESIDENT
Class 4A0167RESIDENT CONTRACTS
A0001DEFINITIONS
26 Sept 2022Monitor
26 Sept 2022Monitor
Observed no deficiencies during generator monitoring on 2022-09-26.
09 Jun 2022Complaint
09 Jun 2022Complaint
Found no deficiencies.
A0004LICENSURE - REQUIREMENTS
09 Jun 2022Standard
09 Jun 2022Standard
Investigated the re-licensure survey; deficiencies were found and corrected on site during the visit.
09 Jun 2022Complaint
09 Jun 2022Complaint
Found no deficiencies. A revisit confirmed that previously cited deficiencies were corrected.
06 Jun 2022Complaint
06 Jun 2022Complaint
Investigated an unannounced complaint investigation and found no deficiencies.
A0165RISK MGMT & QA; ADVERSE INCIDENT REPORT
27 Apr 2022Complaint
27 Apr 2022Complaint
Identified deficiencies in required policies and procedures and in the facility’s implementation of state laws, including residents’ advance directives.
Class 1A0076DO NOT RESUSCITATE ORDERS (DNROS)
Class 3A0090TRAINING - DO NOT RESUSCITATE ORDERS
A0001DEFINITIONS
A0164RECORDS - INSPECTION AVAILABILITY
A0091TRAINING - DOCUMENTATION & MONITORING
28 Mar 2022Standard
28 Mar 2022Standard
Identified multiple deficiencies in elopement policies and drills, medication administration and labeling, and staff in-service training related to the facility.
Class 3A0032RESIDENT CARE - ELOPEMENT STANDARDS
Class 3A0052MEDICATION - ASSISTANCE WITH SELF-ADMIN
Class 3A0056MEDICATION - LABELING AND ORDERS
Class 3A0081TRAINING - STAFF IN-SERVICE
22 Jul 2021Expansion
22 Jul 2021Expansion
Found no deficiencies during a monitoring visit for limited nursing services.
A0008ADMISSIONS - HEALTH ASSESSMENT
07 Oct 2020Standard
07 Oct 2020Standard
Investigated a follow-up to the re-licensure survey. Found no deficiencies at the time of the visit.
20 May 2020Complaint
20 May 2020Complaint
Concluded that no deficiencies were found after a follow-up visit related to a prior complaint and infection-control monitoring.
18 Mar 2020
18 Mar 2020
Investigated a focused infection control complaint; no deficiencies cited.
04 Mar 2020Standard
04 Mar 2020Standard
Identified deficiencies in health assessment documentation; medical examinations were not properly completed or kept per requirements.
Class 4A0008ADMISSIONS - HEALTH ASSESSMENT
Class 3A0052MEDICATION - ASSISTANCE WITH SELF-ADMIN
Class 3A0081TRAINING - STAFF IN-SERVICE
A0080TRAINING - CORE & COMPETENCY TEST
07 Oct 2019Complaint
07 Oct 2019Complaint
Investigated a complaint about emergency readiness and safety procedures; found deficiencies in emergency power planning and fuel storage.
Class 2A0200EMERGENCY ENVIRONMENTAL CONTROL
07 Aug 2019Complaint
07 Aug 2019Complaint
Investigated a complaint; found no deficiencies at the time of the survey conducted on 2019-08-07.
09 Jul 2019Complaint
09 Jul 2019Complaint
Found no deficiencies after a follow-up visit conducted on 2019-07-09.
02 May 2019Complaint
02 May 2019Complaint
Identified deficiencies in resident care and supervision leading to a Norovirus outbreak and incomplete documentation of a hospitalization.
Class 2A0025RESIDENT CARE - SUPERVISION
22 Jan 2019Monitor
22 Jan 2019Monitor
Found no deficiencies during an unannounced monitoring visit related to the emergency environmental control plan.
31 Jul 2018Change of Ownership
31 Jul 2018Change of Ownership
Found no deficiencies during the CHOW survey.
29 May 2018Change of Ownership
29 May 2018Change of Ownership
Investigated the complaint and found deficiencies in medication records, staff training documentation, and alterations to personnel records.
Class 3A0054MEDICATION - RECORDS
Class 3A0056MEDICATION - LABELING AND ORDERS
Class 3A0081TRAINING - STAFF IN-SERVICE
Class 3A0082TRAINING - HIV/AIDS
Class 3A0090TRAINING - DO NOT RESUSCITATE ORDERS
Class 3A0091TRAINING - DOCUMENTATION & MONITORING
Class 4A0161RECORDS - STAFF
Class 2A0163RECORDS - RESIDENT, PENALTIES FOR ALTERATION
Class 4CZ815BACKGROUND SCREENING; PROHIBITED OFFENSES
13 Dec 2017Complaint
13 Dec 2017Complaint
Found no deficiencies during the visit.
27 Jun 2017Complaint
27 Jun 2017Complaint
Concluded no deficiencies were found during a complaint investigation.
11 May 2017Standard
11 May 2017Standard
Found no deficiencies during the relicensure revisit conducted on May 11, 2017.
28 Mar 2017Standard
28 Mar 2017Standard
Found deficiencies in medication storage and staff documentation. Medications were not kept in a locked container for one resident, and several staff certifications/training records were missing.
Class 3A0055MEDICATION - STORAGE AND DISPOSAL
Class 3A0078STAFFING STANDARDS - STAFF
Class 4A0091TRAINING - DOCUMENTATION & MONITORING
06 Feb 2017Monitor
06 Feb 2017Monitor
Found no deficiencies during the relicensure survey conducted on February 6, 2017.
18 Nov 2015Standard
18 Nov 2015Standard
Concluded that previously cited deficiencies were corrected on the day of the revisit, and no new deficiencies were cited.
A0005LICENSURE - INSPECTION RESPONSIBILITIES
A0081TRAINING - STAFF IN-SERVICE
A0152PHYSICAL PLANT - SAFE LIVING ENVIRON/OTHER
28 Sept 2015Standard
28 Sept 2015Standard
Found deficiencies related to medication storage and handling and environmental conditions during a follow-up inspection.
Class 3A0055MEDICATION - STORAGE AND DISPOSAL
11 May 2015Standard
11 May 2015Standard
Identified multiple deficiencies in resident care, medication administration, staff training, and facility environment. Findings included incomplete health assessments, inadequate supervision, improper self-administration of medications, and unsafe living conditions.
Class 3A0008ADMISSIONS - HEALTH ASSESSMENT
Class 3A0025RESIDENT CARE - SUPERVISION
Class 3A0050MEDICATION - SELF ADMINISTERED MEDICATIONS
Class 3A0053MEDICATION - ADMINISTRATION
Class 3A0078STAFFING STANDARDS - STAFF
Class 3A0079STAFFING STANDARDS - LEVELS
Class 3A0081TRAINING - STAFF IN-SERVICE
Class 3A0082TRAINING - HIV/AIDS
Class 2A0083TRAINING - FIRST AID AND CPR
Class 4A0091TRAINING - DOCUMENTATION & MONITORING
Class 3A0093FOOD SERVICE - DIETARY STANDARDS
Class 3A0152PHYSICAL PLANT - SAFE LIVING ENVIRON/OTHER
Class 3AZ827UNLICENSED ACTIVITY
11 May 2015Complaint
11 May 2015Complaint
Found deficiencies cited during a complaint investigation conducted in conjunction with a re-licensure survey.
17 Nov 2014Complaint
17 Nov 2014Complaint
Found no deficiencies.
A0008ADMISSIONS - HEALTH ASSESSMENT
A0010ADMISSIONS - CONTINUED RESIDENCY
A0007ADMISSIONS - CRITERIA
A0009ADMISSIONS - ADMISSION PACKAGE
A0026RESIDENT CARE - SOCIAL & LEISURE ACTIVITIES
A0004LICENSURE - REQUIREMENTS
A0001DEFINITIONS
A0011ADMISSIONS - DISCHARGE
A0003LICENSURE - CHANGE OF OWNERSHIP (CHOW)
A0005LICENSURE - INSPECTION RESPONSIBILITIES
A0006LICENSURE - REBATES PROHIBITED; PENALTIES
A0002LICENSURE - UNLICENSED FACILITIES
A0028RESIDENT CARE - ACTIVITIES OF DAILY LIVING
A0027RESIDENT CARE - ARRANGEMENT FOR HEALTH CARE
A0025RESIDENT CARE - SUPERVISION
A0029RESIDENT CARE - NURSING SERVICES
A0030RESIDENT CARE - RIGHTS & FACILITY PROCEDURES
A0031RESIDENT CARE - THIRD PARTY SERVICES
A0032RESIDENT CARE - ELOPEMENT STANDARDS
A0033PHYSICAL RESTRAINTS
A0034ASSISTIVE DEVICES
A0035USE OF PERSONNEL; EMERGENCY CARE
A0036INFECTION CONTROL PROCEDURES
A0080TRAINING - CORE & COMPETENCY TEST
A0081TRAINING - STAFF IN-SERVICE
A0082TRAINING - HIV/AIDS
A0083TRAINING - FIRST AID AND CPR
A0084TRAINING - ASSIS SELF-ADMIN MEDS & MED MGMT
A0085TRAINING - NUTRITION & FOOD SERVICE
A0086TRAINING - ADRD
A0087ALZHEIMER'S TRAINING - PROV & CURRICULUM APPR
Mirador Living is not affiliated with the owner or operator(s) of Brookdale Altamonte Springs. The information above has not been verified or approved by the owner or operator. For exact information, please contact Brookdale Altamonte Springs directly. There is no cost for this service. We are compensated by the community you select.
Are you an owner or operator of this community?
Claim this listing to receive messages from prospective customers and manage your community page.