La Casa Assisted Living & Memory Care Community

    220 N Grove St, Merritt Island, FL 32953
    • Assisted Living
    • Memory Care

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    Reviews

    4.83·(12)

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      5.0
    • Staff

      5.0
    • Meals

      5.0
    • Amenities

      4.7
    • Value

      5.0

    Pros

    • Friendly, compassionate, and attentive staff
    • Knowledgeable dementia-care approach with unhurried support
    • Helpful, informative tours and smooth move-in or respite coordination
    • Small, home-like community where staff know residents and families
    • Attractive décor, outdoor areas, and community amenities
    • Affordable studio rooms
    • Enjoyable social events and well-received event food
    • Positive family experiences with management and operations

    Cons

    • Potential mismatch between the community's care focus and some prospective residents' needs

    Summary of reviews

    Feedback is predominantly positive about La Casa’s care and staff. Families describe staff as kind, friendly, attentive, and compassionate, and one visitor specifically praised the team’s dementia-care approach as patient and unhurried. A family whose mother stayed for respite care said the experience was smooth and that she enjoyed her stay; another family observed a positive change in their mother after she moved in. These accounts are favorable impressions rather than a detailed assessment of clinical services.

    The community is described as small and home-like, with staff familiar with residents and their families. Reviewers praised the décor, outdoor areas, amenities, and the pleasant presentation of the building. One family found the studio rooms affordable. Tour experiences were also positive, with staff members described as knowledgeable and informative. Families expressed confidence in the manager and overall operations.

    Activities and dining receive limited but positive mention. A Super Bowl gathering was described as fun, with good food, and a respite guest reportedly looked forward to returning. The reviews do not provide enough detail to assess everyday menu variety, routine meal quality, or the broader activities schedule.

    One prospective family felt the community’s care emphasis was more aligned with mental-health services than with the memory-care needs they were seeking. This points to the importance of confirming that the available services match an individual’s care requirements. Another reviewer characterized the overall experience as acceptable without further detail. Overall, the comments emphasize welcoming staff, a comfortable setting, and positive family interactions, while offering limited information about day-to-day clinical operations.

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    Location

    La Casa Assisted Living & Memory Care Community is located at 220 N Grove St, Merritt Island, FL, 32953.

    About La Casa Assisted Living & Memory Care Community

    La Casa Assisted Living & Memory Care Community sits in the historic district of Merritt Island, which is a place with some history and is easy to find, and the building itself is just one story so folks don't have to worry about stairs or elevators. The community's got two main wings, one for assisted living and the other for memory care, and that means residents can get just what they need, whether that's help with everyday tasks or more special attention for those dealing with memory issues like Alzheimer's or other dementias. Caregivers and professional staff work around the clock, keeping track of a safe ratio of staff to residents, and always ready to help. There's a friendly and close-knit, almost family feel to the place, and the people who work here really do focus on dignity and respect, doing their best to make residents feel at home.

    They offer private rooms, and some are already furnished, each with emergency call systems, private bathrooms, and cable or satellite TV, which makes life easier and more comfortable for residents who want their own space or a bit of privacy. The kitchen staff prepares three meals a day plus snacks, with meals cooked right on-site and planned by folks who pay attention to nutrition and a balanced diet, so residents get proper meals without worry. Some extra help's available too, like medication management using an electronic medication system and pre-packaged medication that gets delivered once or twice each day, all run by licensed nursing staff who handle diabetes care, incontinence care, and even more if needed, from x-rays and blood work to visits from podiatrists and primary care physicians.

    For residents who want to keep busy or who need more mental stimulation, the staff puts together all sorts of social activities, mind-stimulating and therapeutic activities, plus things like adult day care, respite care, and programs designed for people with memory loss, and that's in addition to community spaces meant to make it easier for folks to socialize and stay engaged with one another. Amenities at La Casa include beauty and barber services, housekeeping, laundry, a courtyard, controlled access for safety, close transportation, and convenient parking, so residents and families don't have to worry about details like getting out for appointments or keeping the place tidy. The community runs from 9am to 5pm every day, licensed under AL11568, and is operated by Southern Life Operating Investments LLC, and it's also part of Innovation Senior Living, which has a good name for caring for seniors with respect and compassion.

    La Casa has a paid referral program for residents and their families, and people can pick from hourly, daily, or long-term stays depending on their needs, all in a setting that aims to be safe and secure so families can feel that their loved ones are well-looked after, especially those who tend to wander or need extra help to prevent confusion. With a review score of 8.0 from 5 reviews, awards for care and friendliness, and a commitment to high-quality senior housing at fair prices, La Casa offers assisted living and memory care options with community spaces where residents can gather, socialize, and enjoy their best years with the support they need and as much independence as possible.

    People often ask...

    La Casa Assisted Living & Memory Care Community offers assisted living and memory care.

    There are 27 photos of La Casa Assisted Living & Memory Care Community on Mirador.

    The full address for this community is 220 N Grove St, Merritt Island, FL 32953.

    No, La Casa Assisted Living & Memory Care Community does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Safety & Compliance

    In Florida, the Agency for Health Care Administration (AHCA) licenses assisted living facilities and publishes the results of its standard, complaint, and monitoring inspections.

    AHCA file number11967559
    StatusActive
    Facility typeAssisted Living Facility
    Capacity36 residents
    View the official license record

    Inspection Reports

    40

    Reports

    0

    Type A Citations

    0

    Type B Citations

    18

    Complaints

    14

    Years

    27 Aug 2026Complaint
    Identified deficiencies in emergency management planning and staff training, including preservice orientation and in-service training requirements.
    • Class 3A0081TRAINING - STAFF IN-SERVICE
    • Class 3ZZ830EMERGENCY MANAGEMENT PLANNING
    09 Jul 2025Standard
    Concluded no deficiencies were found during a follow-up visit conducted on 2025-07-09.
    26 Apr 2025Standard
    An investigation identified deficiencies in emergency management planning and in resident supervision and care standards following a resident incident.
    • Class 2A0025RESIDENT CARE - SUPERVISION
    • Class 3CZ830EMERGENCY MANAGEMENT PLANNING
    16 Oct 2024Complaint
    Verified deficiencies corrected during the follow-up visit after prior complaint investigations.
    05 Sept 2024Complaint
    Determined deficiencies in supervision and communication, including failure to notify a physician about a change in condition and an incident where a resident eloped with inadequate response.
    • Class 2A0025RESIDENT CARE - SUPERVISION
    06 Dec 2023Complaint
    Deficiencies identified in prior complaints were corrected during the revisit.
    30 Jun 2023Complaint
    Found deficiencies related to elopement planning, incident reporting, emergency management, and resident admissions and care documentation.
    • Class 3A0010ADMISSIONS - CONTINUED RESIDENCY
    • Class 2A0025RESIDENT CARE - SUPERVISION
    • Class 3A0032RESIDENT CARE - ELOPEMENT STANDARDS
    • Class 3A0078STAFFING STANDARDS - STAFF
    • Class 3A0152PHYSICAL PLANT - SAFE LIVING ENVIRON/OTHER
    • CZ821REPORTING REQUIREMENTS; ELECTRONIC SUBMISSION
    • Class 3CZ830EMERGENCY MANAGEMENT PLANNING
    30 Jun 2023Standard
    Found deficiencies corrected during the CHOW follow-up survey.
    25 May 2023Standard
    Identified deficiencies in staff qualifications and mandatory training, including missing provider documentation and incomplete ADRD training.
    • Class 3A0078STAFFING STANDARDS - STAFF
    • Class 3A0086TRAINING - ADRD
    29 Mar 2023Complaint
    Found no deficiencies. Investigations into the complaints and related surveys found no deficiencies identified during the visit.
    28 Nov 2022Complaint
    Investigated a complaint; found no deficiencies.
    07 Oct 2021Standard
    Concluded no deficiencies were found during the licensure survey and generator monitoring.
    29 Mar 2021Complaint
    Investigated a complaint and found deficiencies corrected during the revisit.
    09 Feb 2021Complaint
    Found a safety hazard due to a broken exterior light fixture outside the East wing, with staff confirming it had been reported and a repair planned.
    • Class 3A0152PHYSICAL PLANT - SAFE LIVING ENVIRON/OTHER
    30 Sept 2020Complaint
    Concluded that deficiencies were corrected during the revisit.
    18 Aug 2020Complaint
    Identified deficiencies in resident rights and house rules; required written house rules and procedures were not provided or posted as required.
    • Class 3A0030RESIDENT CARE - RIGHTS & FACILITY PROCEDURES
    • Class 3A0200EMERGENCY ENVIRONMENTAL CONTROL
    22 May 2019Standard
    Concluded that the deficiency identified during the re-licensure survey was corrected.
    06 May 2019Standard
    Found a deficiency in staff pre-service orientation: one newly hired staff member did not receive the required two hours of training covering residents' rights and the facility's licensed services.
    • Class 3A0081TRAINING - STAFF IN-SERVICE
    06 May 2019Complaint
    Conducted a desk review of a complaint investigation and found no deficiencies at the time of the review.
    04 Feb 2019Complaint
    Found that the Comprehensive Emergency Management Plan lacked annual county approval; no current approval letter on file.
    • Class 3A0181EMERGENCY PLAN APPROVAL
    04 Dec 2018Monitor
    Found no deficiencies during an unannounced monitoring visit related to emergency environmental control planning.
    27 Sept 2017Change of Ownership
    Identified deficiencies in resident health assessments, staff TB examinations, and 24-hour staffing coverage.
    • Class 3A0008ADMISSIONS - HEALTH ASSESSMENT
    • Class 3A0010ADMISSIONS - CONTINUED RESIDENCY
    • Class 3A0078STAFFING STANDARDS - STAFF
    • Class 3A0079STAFFING STANDARDS - LEVELS
    • Class 3A0093FOOD SERVICE - DIETARY STANDARDS
    12 Apr 2017Standard
    Found no deficiencies during the re-licensure survey conducted on April 12, 2017.
    01 Mar 2017Standard
    Identified deficiencies in following provider orders and in documenting medication administration for a resident during a licensure survey.
    • Class 3A0025RESIDENT CARE - SUPERVISION
    • Class 3A0054MEDICATION - RECORDS
    29 Dec 2016Monitor
    Found no deficiencies during the December 29, 2016 monitoring visit.
    28 Mar 2016Complaint
    Confirmed that previously cited deficiencies were corrected on the day of the revisit. Noted compliance with licensure requirements.
    31 Aug 2015Complaint
    Investigated a complaint of unsafe conditions and inadequate nursing care; found deficiencies in residents' rights and facility procedures and in nursing standards.
    • Class 3A0025RESIDENT CARE - SUPERVISION
    • Class 3A0030RESIDENT CARE - RIGHTS & FACILITY PROCEDURES
    • Class 2AN277LNS - RESIDENT CARE STANDARDS
    30 Jun 2015Monitor
    Found no deficiencies after a capacity increase survey conducted on 6/30/2015.
    14 Apr 2015Complaint
    Found that the previously cited deficiencies were corrected on the day of the revisit.
    24 Feb 2015Standard
    Found no deficiencies during the licensure survey and related complaint investigation.
    21 Jan 2015Complaint
    Investigated a complaint about resident rights and facility procedures; found improper use of restraints in multiple residents.
    • Class 3A0030RESIDENT CARE - RIGHTS & FACILITY PROCEDURES
    16 Jun 2014Monitor
    Found no deficiencies during the licensing monitoring visit conducted on June 16, 2014.
    19 Aug 2013Expansion
    Found no deficiencies during a capacity increase survey conducted on 2013-08-19.
    22 May 2013Monitor
    Found no deficiencies during the initial survey conducted on May 22, 2013.
    19 Mar 2013Standard
    Verified that previously cited deficiencies were corrected during the follow-up visit on 2013-03-19. Corrections completed on the day of the revisit.
    • A0004LICENSURE - REQUIREMENTS
    • A0010ADMISSIONS - CONTINUED RESIDENCY
    • A0025RESIDENT CARE - SUPERVISION
    • A0078STAFFING STANDARDS - STAFF
    • A0167RESIDENT CONTRACTS
    19 Mar 2013Expansion
    Found no deficiencies. A licensure survey was conducted on 2013-03-19.
    15 Mar 2013Standard
    Determined that the previously cited deficiencies were corrected on the day of the revisit.
    19 Feb 2013Standard
    Investigated and found licensure deficiencies related to health assessments, documentation, and adherence to requirements governing resident care and services.
    • Class 3A0004LICENSURE - REQUIREMENTS
    09 Jan 2013Standard
    The inspections identified deficiencies related to resident protections and contractual requirements, plus gaps in staffing documentation and record reviews. Findings included missing or improper resident representation, incomplete resident contracts, and inadequate staffing documentation.
    • Class 3A0004LICENSURE - REQUIREMENTS
    • Class 4A0010ADMISSIONS - CONTINUED RESIDENCY
    • Class 4A0025RESIDENT CARE - SUPERVISION
    • Class 4A0078STAFFING STANDARDS - STAFF
    • Class 4A0167RESIDENT CONTRACTS
    14 Aug 2012Complaint
    Found no deficiencies after a complaint inspection conducted on August 14, 2012.

    Disclaimer

    Mirador Living is not affiliated with the owner or operator(s) of La Casa Assisted Living & Memory Care Community. The information above has not been verified or approved by the owner or operator. For exact information, please contact La Casa Assisted Living & Memory Care Community directly. There is no cost for this service. We are compensated by the community you select.

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