Pricing ranges from
    $3,843 – 4,995/month

    Oakview Terrace Assisted Living and Memory Care

    7220 Baillie Dr, New Port Richey, FL 34653
    • Assisted Living
    • Memory Care

    Pricing

    Prices shown are estimates and subject to change. Contact your senior living advisor for current pricing.

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    Reviews

    3.58·(108)

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.5
    • Staff

      3.9
    • Meals

      2.5
    • Amenities

      3.3
    • Value

      3.5

    Pros

    • Compassionate, resident-focused caregiving
    • Strong memory-care expertise and programming
    • Engaging activities (arts, bingo, outings)
    • Several standout caregivers providing personalized attention
    • Reliable housekeeping and laundry services
    • Renovated rooms and ongoing facility updates
    • Regular meal service with positively reviewed offerings
    • On-site clinical services (doctor visits, blood draws)
    • Welcoming, family-oriented community atmosphere
    • Pet-friendly policies and amenities
    • Affordable pricing for modest-income residents
    • Accessible location and parking
    • Ample outdoor common spaces

    Cons

    • Inconsistent staffing levels and high turnover
    • Gaps in staff training and qualification
    • Staff conduct and workplace culture
    • Medication-management inconsistencies and documentation gaps
    • Delays in clinical response and family communication
    • Pest-control concerns in resident and kitchen areas
    • Building maintenance and HVAC reliability problems
    • Variable food quality and dining execution
    • Billing, invoicing, and financial-accountability problems
    • Maintenance backlog affecting common areas and exterior upkeep
    • Restrictive or inconsistently applied visitation policies
    • Inadequate emergency and hurricane communication
    • Variable activity programming and amenity availability

    Summary of reviews

    The reviews present a mixed picture of Oakview Terrace Assisted Living and Memory Care, with consistent praise for frontline caregivers and memory-care staff alongside serious operational and facility-level concerns. Many families highlight individualized, compassionate attention from specific care staff and note that memory-care programming can be strong; housekeeping and laundry services are frequently praised, and portions of the facility have been renovated and maintained to a good standard. Several reviews also describe useful on-site clinical services, an active activities calendar (arts, bingo, outings), pet-friendly policies, and generally affordable pricing.

    Care quality and staffing show a clear divergence. Positive comments emphasize attentive, resident-centered caregiving and supportive communication from specific nurses and aides. Conversely, there are repeated accounts of inconsistent staffing levels, frequent turnover, and training gaps that contribute to delayed responses, medication-administration inconsistencies, and variability in care delivery. Reviewers also raised concerns about staff conduct and workplace culture, including descriptions of an environment where some employees feel reluctant to raise issues; these cultural concerns appear to affect staff retention and morale.

    Dining and activities are described unevenly. Many families praise the regular meal service and organized activities; several reviewers specifically note meals that compare favorably with other care settings and an active calendar of events. At the same time, other reviewers report inconsistent food quality and dining execution, as well as variable availability of advertised amenities. Activity programming and amenity access appear to differ by unit or over time, producing divergent family experiences.

    Facility condition and maintenance emerge as a prominent pattern. Positive mentions of renovated rooms and attractive common areas coexist with multiple accounts of a maintenance backlog: HVAC failures, hot-water outages, prolonged elevator outages, mold and odor concerns in some areas, exterior and landscaping neglect, and intermittent repairs. These infrastructure issues have practical implications for comfort, safety, and the overall resident environment.

    Sanitation and safety-related themes recur in reviews. Several reviewers raised pest-control concerns affecting resident and kitchen areas and noted cleanliness inconsistencies across units. There are also allegations of serious operational misconduct in a subset of reviews, including staff theft and falsified paperwork; these items are described as allegations and suggest a need to review institutional controls and accountability mechanisms.

    Management and administrative practices are described as variable. Some families report responsive, improving leadership and clearer communication under new management, while others cite repeated leadership turnover, billing and invoicing problems (including delayed refunds and lost payments), poor phone responsiveness, and inadequate emergency communication (for example, during hurricane events or infection-control periods). Visitation and infection-control policies were implemented strictly in some instances and described as restrictive by families.

    Overall, Oakview Terrace appears to offer strong person-centered care and valuable memory-care programming in the presence of dedicated caregivers. However, prospective residents and families should weigh these strengths against documented operational weaknesses: inconsistent staffing and training, maintenance and sanitation concerns, uneven dining and activity delivery, and administrative/billing reliability issues. When evaluating this community, consider in-person visits to the specific unit, direct conversations about recent pest-control and maintenance records, clarification of medication-management protocols and staffing ratios, review of billing and refund procedures, and reference to recent state inspection or corrective-action histories to get a current operational snapshot.

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    Location

    Oakview Terrace Assisted Living and Memory Care is located at 7220 Baillie Dr, New Port Richey, FL, 34653.

    About Oakview Terrace Assisted Living and Memory Care

    Oakview Terrace Assisted Living and Memory Care sits in New Port Richey East, Florida, over on 7220 Baillie Dr, and really, the place works hard to make things secure and comfortable for older folks who need some help with living or have memory troubles like Alzheimer's or dementia, and when looking at the main parts of their setup, there's a gated property with security features, a calm outdoor courtyard dotted with big oaks and benches, and neighborhoods designed to feel cozy, so residents can relax or join in daily activities. The building has private studios or suites, each one coming with its own bathroom, WiFi internet, and an emergency call system, plus the place is fully wheelchair accessible, making it simple to get around. The management says their team is dedicated and compassionate, offering help with daily chores like bathing, dressing, and medication reminders, and they use individualized care plans for each resident, and there's a nurse on staff part-time, visiting outside nurses and therapists, and medication help available. For those who need more, they hold an Assisted Living License, an Extended Congregate Care (ECC) license, and a Nursing Services (LNS) license-all meaning that folks can usually stay put, even if needs get heavier over time, and they're a licensed provider for Long-Term Care Diversion and Medicaid Waiver programs. The memory care area has extra security to help prevent wandering, an outdoor courtyard, and staff trained in dementia care, so people can be safe and well-cared-for. Their activities calendar is full, with outings like shopping, trips to museums, church and Bible study, bingo, birthday parties, and things like a life enrichment program, offering spiritual, social, physical, and intellectual activities most every day, and there's a physical therapy room with equipment like parallel bars and free weights. People can bring small pets and there's a smoking area outside, and inside, you'll find a big TV lounge, internet in both rooms and common areas, and an on-site hair salon. When it comes to meals, chefs prepare a mix of menus, including choices for folks with diabetic, vegetarian, or kosher diets, served in a warm, bright dining room, and residents can also get guest meals, room service, and even help with feeding if needed; each week, the staff does laundry and housekeeping, so people don't need to worry about those chores. Oakview Terrace offers hospice care with local partners, in-home health services, on-site pharmacy, and respite stays, which can be a help for families who need a break, plus, they help veterans apply for Aid and Attendance benefits. The place has earned community awards for good activities, friendly staff, and quality care, though reviews show mixed opinions, and it sits close enough to local shops, restaurants, and entertainment in New Port Richey, which gives residents a chance to get out now and then with transportation provided for group trips. Their main goal remains to create a safe, homelike, and worry-free spot where seniors can keep their dignity and independence, getting the help they want, whether it's with daily living or extra support through memory care.

    People often ask...

    Oakview Terrace Assisted Living and Memory Care offers competitive pricing, with rates starting at a cost of $3,843 per month.

    Oakview Terrace Assisted Living and Memory Care offers assisted living and memory care.

    There are 52 photos of Oakview Terrace Assisted Living and Memory Care on Mirador.

    The full address for this community is 7220 Baillie Dr, New Port Richey, FL 34653.

    No, Oakview Terrace Assisted Living and Memory Care does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Safety & Compliance

    In Florida, the Agency for Health Care Administration (AHCA) licenses assisted living facilities and publishes the results of its standard, complaint, and monitoring inspections.

    AHCA file number11932515
    StatusActive
    Facility typeAssisted Living Facility
    Capacity135 residents
    View the official license record

    Inspection Reports

    93

    Reports

    0

    Type A Citations

    0

    Type B Citations

    63

    Complaints

    14

    Years

    28 May 2026Standard
    Concluded that previously cited deficiencies were corrected.
    27 Apr 2026Standard
    Investigated findings showed multiple deficiencies in admissions, medical examinations, and resident contract documentation related to continued residency and care planning.
    • Class 3A0008ADMISSIONS - HEALTH ASSESSMENT
    • Class 3A0010ADMISSIONS - CONTINUED RESIDENCY
    • Class 3A0167RESIDENT CONTRACTS
    30 Dec 2025Complaint
    Verified that previous deficiencies were corrected during a follow-up desk review conducted on 2025-12-30.
    24 Nov 2025Complaint
    Investigated a complaint and identified deficiencies affecting safe living conditions, including plumbing issues, an elevator out of service due to a missing license to operate, and hazardous conditions such as water stains, bio growth, exposed pipes, and uncovered electrical outlets.
    • Class 3A0152PHYSICAL PLANT - SAFE LIVING ENVIRON/OTHER
    19 Aug 2025Complaint
    Investigated a complaint and generator monitoring visit; found no deficiencies.
    17 Apr 2025Complaint
    Found no deficiencies. No deficiencies were identified during the investigation.
    20 Feb 2025Complaint
    Concluded that previous deficiencies were corrected via desk review after a follow-up survey.
    26 Dec 2024Complaint
    Found a failure to maintain a safe, clean living environment due to heavily stained carpeting in the second-floor hallways.
    12 Nov 2024Complaint
    Identified multiple deficiencies in medication labeling and orders, financial management, and physical environment safety.
    • Class 3A0056MEDICATION - LABELING AND ORDERS
    • Class 3A0120FISCAL - FINANCIAL STABILITY
    • Class 3A0152PHYSICAL PLANT - SAFE LIVING ENVIRON/OTHER
    29 Jul 2024Complaint
    Concluded that deficiencies identified in a prior complaint were corrected during a follow-up visit.
    29 Jul 2024Complaint
    Concluded that deficiencies from prior complaint surveys were corrected during the third follow-up visit.
    29 Jul 2024Standard
    Determined that prior deficiencies were corrected during the survey.
    23 May 2024Complaint
    Identified deficiencies in medication documentation and MOR updates; doses were not consistently recorded for residents and MORs were not updated when medications were offered or given.
    • Class 3A0030RESIDENT CARE - RIGHTS & FACILITY PROCEDURES
    • Class 3A0034ASSISTIVE DEVICES
    • Class 3A0055MEDICATION - STORAGE AND DISPOSAL
    23 May 2024Complaint
    Investigated a complaint and found multiple deficiencies involving residents' rights, privacy, and safety, including issues with assistive devices and medication storage.
    • Class 3A0030RESIDENT CARE - RIGHTS & FACILITY PROCEDURES
    • Class 3A0034ASSISTIVE DEVICES
    • Class 3A0055MEDICATION - STORAGE AND DISPOSAL
    23 May 2024Standard
    Investigated notable deficiencies in living conditions, pest control, and resident care documentation, with multiple improper practices identified.
    27 Mar 2024Complaint
    Found deficiencies in staff training and medication management, including missing core competency testing and incomplete medication records during licensing activities.
    • Class 3A0058PHARMACY & DIETARY; UNCORRECTED DEFICIENCIES
    • Class 3A0080TRAINING - CORE & COMPETENCY TEST
    27 Mar 2024Standard
    Found multiple deficiencies related to admission decisions, resident care planning, elopement safety, and staff training, with incomplete policies and documentation.
    • Class 3A0010ADMISSIONS - CONTINUED RESIDENCY
    • Class 3A0025RESIDENT CARE - SUPERVISION
    • Class 3A0032RESIDENT CARE - ELOPEMENT STANDARDS
    • Class 3A0052MEDICATION - ASSISTANCE WITH SELF-ADMIN
    • Class 3A0056MEDICATION - LABELING AND ORDERS
    • Class 3A0078STAFFING STANDARDS - STAFF
    • Class 3A0080TRAINING - CORE & COMPETENCY TEST
    • Class 3A0081TRAINING - STAFF IN-SERVICE
    • Class 3A0082TRAINING - HIV/AIDS
    • Class 3A0090TRAINING - DO NOT RESUSCITATE ORDERS
    • Class 3A0152PHYSICAL PLANT - SAFE LIVING ENVIRON/OTHER
    • Class 3A0160RECORDS - FACILITY
    • Class 3A0165RISK MGMT & QA
    29 Jan 2024Complaint
    Found deficiencies in visitation policy, staff training, and medication storage and disposal.
    • Class 3A0054MEDICATION - RECORDS
    • Class 3A0055MEDICATION - STORAGE AND DISPOSAL
    • Class 3CZ841IN-PERSON VISITATION
    • Class 3CZ875ALZHEIMER DISEASE/DEMENTIA; TRAINING
    16 Nov 2023Complaint
    Identified deficiencies were corrected at the time of the survey.
    16 Nov 2023Complaint
    Investigated a complaint related to a generator monitoring survey and found no deficient practices identified.
    25 Oct 2023Complaint
    Identified serious unpaid bills across multiple essential services and a collection letter, indicating financial stability concerns.
    • Class 2A0120FISCAL - FINANCIAL STABILITY
    25 Oct 2023Complaint
    Investigated a second complaint survey and found deficiencies corrected on-site.
    • Class 2A0120FISCAL - FINANCIAL STABILITY
    28 Sept 2023Complaint
    Investigated a generator-monitoring related complaint; found no deficient practices.
    28 Sept 2023Complaint
    Identified deficiencies in the emergency management plan due to failure to complete the annual review and submit it for local approval. The findings showed no evidence of an annual review and that the plan had not been submitted for approval.
    21 Aug 2023Complaint
    Investigated and found that the annual review of the comprehensive emergency management plan was not completed and the plan had not been submitted for approval to the local emergency management agency.
    • Class 3A0181EMERGENCY PLAN APPROVAL
    11 Jul 2023Complaint
    Investigated a complaint and found no deficiencies.
    20 Jun 2023Complaint
    Found deficiencies in resident rights and procedures, staff training, and storage of residents' belongings.
    • Class 3A0030RESIDENT CARE - RIGHTS & FACILITY PROCEDURES
    • Class 3A0081TRAINING - STAFF IN-SERVICE
    • Class 2A0152PHYSICAL PLANT - SAFE LIVING ENVIRON/OTHER
    04 May 2023Complaint
    Found no deficiencies identified during a complaint investigation conducted in conjunction with a generator monitoring survey on 2023-05-04.
    24 Jan 2023Complaint
    Found deficiencies were corrected at the time of a follow-up visit conducted with a generator monitoring review.
    24 Jan 2023Complaint
    Found no deficiencies. Investigated a complaint alleging deficient practice during a generator monitoring survey; no deficiencies identified.
    14 Dec 2022Complaint
    Identified deficiencies in privacy provisions, linens services, and the physical environment due to poor upkeep of building systems.
    20 Oct 2022Complaint
    Found deficiencies in resident privacy during use of commodes and in linen/laundry services, along with safety-related repair concerns identified during the complaint investigation.
    • Class 3A0152PHYSICAL PLANT - SAFE LIVING ENVIRON/OTHER
    03 Aug 2022Standard
    Found deficiencies identified were corrected at the time of the survey.
    03 Aug 2022Complaint
    Investigated the complaint and related generator monitoring survey; found no deficient practices identified.
    15 Jun 2022Complaint
    Investigated the listed complaints and survey history; found no deficiencies at the time of survey.
    15 Jun 2022Standard
    Found deficiencies in staff health documentation and annual exams, indicating noncompliance with staffing standards.
    15 Jun 2022Complaint
    Found no deficiencies during the latest survey. Follow-up revisits and a generator monitoring survey were conducted for prior complaints.
    15 Jun 2022Complaint
    Found no deficiencies.
    22 Apr 2022Standard
    Identified deficiencies in staffing standards, dietary standards, and resident contracts, indicating noncompliance with state rules.
    • Class 3A0078STAFFING STANDARDS - STAFF
    • Class 3A0093FOOD SERVICE - DIETARY STANDARDS
    • Class 3A0167RESIDENT CONTRACTS
    22 Apr 2022Complaint
    Identified deficiencies in resident records, including missing consent for an unlicensed medication technician and incomplete health care documentation.
    22 Apr 2022Complaint
    Identified deficiencies in staff preservice orientation and training; documentation for two staff lacked facility-specific content and proper sign-off.
    02 Mar 2022Complaint
    Identified deficiencies in medication records, resident records, and adverse incident reporting with missing or incomplete documentation.
    • Class 3A0054MEDICATION - RECORDS
    • Class 3A0162RECORDS - RESIDENT
    • Class 3A0165RISK MGMT & QA
    02 Mar 2022Complaint
    Investigation identified deficiencies in staff training and Attestation of Compliance for background screening, along with insufficient and poorly accessible records. Findings showed missing attestations and gaps in required training and recordkeeping.
    • Class 3A0054MEDICATION - RECORDS
    • Class 3A0162RECORDS - RESIDENT
    • Class 3A0165RISK MGMT & QA
    18 Jan 2022Complaint
    Identified deficiencies regarding staff background screening and training attestations, with required compliance elements not fully documented.
    • CZ816BACKGROUND SCREENING-COMPLIANCE ATTESTATION
    18 Jan 2022Complaint
    Found that previously cited deficiencies were corrected at the time of the survey.
    • CZ816BACKGROUND SCREENING-COMPLIANCE ATTESTATION
    17 Nov 2021Complaint
    Found deficiencies in resident care, including monitoring of diets and daily observations, indicating concerns about residents' health, safety, and wellbeing.
    • Class 2A0025RESIDENT CARE - SUPERVISION
    • Class 3A0052MEDICATION - ASSISTANCE WITH SELF-ADMIN
    • Class 3A0081TRAINING - STAFF IN-SERVICE
    • Class 3A0084TRAINING - ASSIS SELF-ADMIN MEDS & MED MGMT
    • Class 3A0086TRAINING - ADRD
    • Class 3A0160RECORDS - FACILITY
    • Class 3A0165RISK MGMT & QA
    17 Nov 2021Complaint
    Identified deficiencies in resident records and required documentation; multiple records were incomplete or missing required information.
    • Class 2A0025RESIDENT CARE - SUPERVISION
    • Class 3A0052MEDICATION - ASSISTANCE WITH SELF-ADMIN
    • Class 3A0081TRAINING - STAFF IN-SERVICE
    • Class 3A0084TRAINING - ASSIS SELF-ADMIN MEDS & MED MGMT
    • Class 3A0086TRAINING - ADRD
    • Class 3A0160RECORDS - FACILITY
    • Class 3A0165RISK MGMT & QA
    14 Oct 2021Complaint
    Identified deficiencies in resident records and dietary planning, including required demographic, health, and contract information, plus documentation of medications and therapeutic diets.
    • Class 3A0093FOOD SERVICE - DIETARY STANDARDS
    • Class 3A0162RECORDS - RESIDENT
    03 Aug 2021Complaint
    Determined that no deficiencies were found.
    03 Aug 2021Complaint
    Found no deficiencies after reviewing a complaint and its generator-monitoring survey.
    24 Jun 2021Complaint
    Investigated a complaint regarding COVID-19 infection control and generator monitoring; found no deficiencies.
    24 Jun 2021Complaint
    Investigated medications; found failures to document medication administration in MORs for multiple residents.
    20 May 2021Complaint
    Found multiple deficiencies in recordkeeping, resident supervision, and medication management, including missing records and logs and improper medication labeling and orders.
    • Class 3A0025RESIDENT CARE - SUPERVISION
    • Class 3A0054MEDICATION - RECORDS
    • Class 3A0056MEDICATION - LABELING AND ORDERS
    • Class 3A0120FISCAL - FINANCIAL STABILITY
    • Class 3A0160RECORDS - FACILITY
    18 Feb 2021Complaint
    Investigated a complaint and found no deficient practice.
    17 Nov 2020Complaint
    Investigated a complaint and found no deficiencies at the time of the survey.
    17 Nov 2020Standard
    Found deficiencies corrected during a follow-up survey.
    30 Sept 2020Standard
    The inspection identified deficiencies in ECC staffing and supervision, gaps in background screening compliance, and shortcomings in LNS resident-care standards.
    • Class 3AE203ECC - STAFFING REQUIREMENTS
    • Class 3AN277LNS - RESIDENT CARE STANDARDS
    • CZ816BACKGROUND SCREENING-COMPLIANCE ATTESTATION
    30 Sept 2020Complaint
    Confirmed that previous deficiencies were corrected via desk review after a follow-up survey.
    24 Jul 2020Complaint
    Determined that a resident did not receive the required 45-day discharge notice, and the allowable admission policy did not align with state rules.
    • Class 3A0011ADMISSIONS - DISCHARGE
    24 Jul 2020Complaint
    Found no deficiencies during the revisit related to complaint investigations and a focused infection control and generator monitoring survey.
    • Class 3A0011ADMISSIONS - DISCHARGE
    08 Jun 2020Complaint
    Investigated case found multiple deficiencies in medication management, including self-administration support, labeling, storage, recordkeeping, and incident reporting/risk management.
    • Class 3A0052MEDICATION - ASSISTANCE WITH SELF-ADMIN
    • Class 3A0054MEDICATION - RECORDS
    • Class 3A0055MEDICATION - STORAGE AND DISPOSAL
    • Class 3A0056MEDICATION - LABELING AND ORDERS
    • Class 3A0165RISK MGMT & QA; ADVERSE INCIDENT REPORT
    11 Oct 2019
    Identified deficiencies were corrected on-site during the survey.
    11 Oct 2019Complaint
    Investigated a complaint; deficiencies found previously were corrected at the time of survey.
    17 Jul 2019Complaint
    Investigated a complaint and found deficiencies in medication records and resident health documentation. Specifically, meds documentation and resident health assessments were incomplete or not properly recorded.
    • Class 3A0054MEDICATION - RECORDS
    • Class 3A0162RECORDS - RESIDENT
    17 Jul 2019Monitor
    Identified deficiencies for not obtaining annual Health Assessment and for not updating the service plan quarterly to reflect resident needs.
    • Class 3AE205ECC - HEALTH ASSESSMENT
    • Class 3AE206ECC - SERVICE PLANS
    22 May 2019Monitor
    Found no deficiencies during a financial monitoring visit conducted on 2019-05-22.
    02 May 2018Standard
    Found no deficiencies.
    21 Feb 2018Standard
    Identified multiple deficiencies in medication handling, storage, emergency planning, and staff training.
    • Class 3A0007ADMISSIONS - CRITERIA
    • Class 3A0010ADMISSIONS - CONTINUED RESIDENCY
    • Class 3A0053MEDICATION - ADMINISTRATION
    • Class 3A0054MEDICATION - RECORDS
    • Class 3A0055MEDICATION - STORAGE AND DISPOSAL
    • Class 3A0082TRAINING - HIV/AIDS
    • Class 3A0086TRAINING - ADRD
    • Class 3A0090TRAINING - DO NOT RESUSCITATE ORDERS
    • Class 3A0093FOOD SERVICE - DIETARY STANDARDS
    • Class 3A0181EMERGENCY PLAN APPROVAL
    • Class 3AE207ECC - SERVICES
    • Class 3AE210ECC - TRAINING
    09 Nov 2017Complaint
    Found no deficiencies.
    13 Dec 2016Complaint
    Investigated a complaint and found no deficiencies.
    26 Feb 2016Standard
    Found no deficiencies after a licensure survey conducted on February 26, 2016.
    08 Jun 2015Monitor
    Found no deficiencies during the ECC/LNS monitoring visit.
    11 Mar 2015Monitor
    Found no deficiencies. The ECC monitoring survey indicated there were no discernible deficiencies on the survey date.
    02 Dec 2014Monitor
    Found no deficiencies.
    31 Jul 2014Complaint
    Found no deficiencies during a complaint survey conducted July 31, 2014.
    24 Jun 2014Monitor
    Observed no deficiencies during the ECC monitoring visit.
    21 Apr 2014Complaint
    Verified the previously cited deficiency was corrected during a follow-up review.
    21 Apr 2014Expansion
    Verified that a previously cited deficiency was corrected on the day of the desk review.
    24 Mar 2014Complaint
    Found no deficiencies identified after four complaint surveys conducted on March 24, 2014.
    26 Feb 2014Complaint
    Identified a deficiency in supervision due to failure to document resident observations as required by policy for multiple residents.
    • Class 3A0025RESIDENT CARE - SUPERVISION
    26 Feb 2014Monitor
    Identified a deficiency in ECC service plan documentation; signatures were missing on four residents' ECC service plans.
    • Class 3AE206ECC - SERVICE PLANS
    26 Feb 2014Standard
    Found no deficiencies identified during the biennial survey conducted on 2014-02-26.
    12 Dec 2013Monitor
    Investigated and found no deficiencies during the ECC monitoring visit conducted on December 12, 2013.
    01 Nov 2013Complaint
    Found previously cited deficiencies corrected on the revisit; no new deficiencies cited.
    22 Aug 2013Complaint
    Identified deficiencies in rights and facility procedures, medication storage and disposal, and risk management with adverse incident reporting.
    • Class 3A0030RESIDENT CARE - RIGHTS & FACILITY PROCEDURES
    • Class 3A0055MEDICATION - STORAGE AND DISPOSAL
    • Class 3A0165RISK MGMT & QA; ADVERSE INCIDENT REPORT
    12 Aug 2013Monitor
    Investigated an extended congregate care and limited nursing services monitoring visit; found no deficiencies.
    02 May 2013Monitor
    Investigated an ECC monitoring visit tied to two complaints and found no deficiencies.
    02 May 2013Monitor
    Found no new deficiencies; prior deficiencies were corrected during the revisit. The review covered two complaint surveys conducted on May 2, 2013.
    02 May 2013Complaint
    Found no deficiencies at the time of the revisit conducted in relation to two complaint surveys.
    13 Feb 2013Monitor
    Investigated a health emergency care issue due to inadequate staff training and non-compliant First Aid training.
    • Class 3A0083TRAINING - FIRST AID AND CPR
    21 Aug 2012Monitor
    Found no deficiencies after the ECC monitoring visit conducted on 2012-08-21.
    02 Aug 2012Monitor
    Found no deficiencies after a combined licensure survey and complaint survey conducted on 2012-08-02.
    02 Aug 2012Complaint
    Investigated a complaint survey and a limited nursing services licensure survey; found no deficiencies.

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