I'm very pleased with this community: the staff are consistently caring, professional and communicative, and the memory-care team is especially compassionate. The building is bright, clean and recently renovated, meals have good variety, and daily activities plus weekly doctor visits keep my loved one engaged. I would recommend this warm, well-run place.
Loved one of resident
Jul 2026
Pricing
Prices shown are estimates and subject to change. Contact your senior living advisor for current pricing.
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Amenities
Healthcare services
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Medication management
Mental wellness program
Healthcare staffing
12-16 hour nursing
24-hour call system
24-hour supervision
Meals and dining
Diabetes diet
Meal preparation and service
Restaurant-style dining
Special dietary restrictions
Room
Air-conditioning
Cable
Fully furnished
Housekeeping and linen services
Kitchenettes
Private bathrooms
Telephone
Wifi
Transportation
Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)
Common areas
Beauty salon
Computer center
Dining room
Fitness room
Gaming room
Garden
Outdoor space
Small library
Wellness center
Community services
Concierge services
Fitness programs
Move-in coordination
Activities
Community-sponsored activities
Planned day trips
Resident-run activities
Scheduled daily activities
Reviews
3.34·(90)
Overall rating
5
4
3
2
1
Care
3.2
Staff
3.7
Meals
2.5
Amenities
3.2
Value
3.2
Pros
Compassionate, attentive caregiving staff
Knowledgeable memory-care programming
Engaged activities program (arts, bingo, outings)
Consistent housekeeping and laundry services
Weekly on-site physician visits and lab services
Renovated, bright resident rooms
Affordable pricing and perceived value
Dedicated activities coordinator
Comfortable common areas and outdoor spaces
Warm, family-like atmosphere in many units
Timely medication reminders when staffed
Supportive pet-friendly accommodations
Cons
Inconsistent facility maintenance and infrastructure reliability
Pest-control concerns in resident and kitchen areas
Inconsistent meal quality and dining service
Chronic understaffing and high employee turnover
Gaps in medication administration and clinical responsiveness
Weaknesses in management stability and leadership continuity
Poor billing, invoicing, and financial-administration controls
Insufficient staff training and supervision
Inconsistent family communication and phone responsiveness
Safety and sanitation process gaps
Restrictive visitation and inconsistent infection-control communication
Workplace culture and staff conduct concerns, including allegations of theft and substance-use
Summary of reviews
Reviewer feedback for Oakview Terrace Assisted Living and Memory Care is highly polarized, with sincere praise for frontline caregivers and substantive concerns about operational reliability. Many families and visitors describe individual staff—nurses, med techs, and aides—as compassionate, attentive, and skilled in memory-care relationships. At the same time, recurring operational themes create variability in resident experience: infrastructure failures, sanitation and pest-control concerns, and inconsistent clinical processes are cited frequently enough to warrant attention.
Care quality and staffing: Positive comments emphasize dedicated caregivers who provide hygiene assistance, walking and bathing support, medication reminders, and individualized attention that fosters strong bonds. Memory-care programming and staff knowledge receive consistent commendation in many accounts. However, chronic understaffing, high turnover, and gaps in clinical responsiveness are also frequent concerns. Families describe long call-light response times, delays in clinician notification during urgent situations, and inconsistencies in medication administration. These items suggest uneven staffing levels and training that affect day-to-day care continuity.
Dining and activities: The facility’s activity offerings—arts and crafts, bingo, shopping trips, and scheduled calendars—are a strength in many reports, and activity staff are commonly noted as enthusiastic. Dining receives mixed feedback: some families find meals better than expected for post-acute settings and praise portioning and choices, while others describe inconsistent food quality, slow service, and limited dietary management. Meal-service reliability appears tied to staffing and kitchen oversight.
Facilities and maintenance: Numerous comments indicate recurring maintenance and infrastructure problems, including heating/air-conditioning failures, elevator and plumbing issues, and variable landscaping and common-area upkeep. Sanitation and pest-control concerns are raised for resident rooms and food-preparation areas; these are operational risks that require systematic remediation. Renovation and room-upgrade efforts are visible in parts of the community, and housekeeping and laundry are frequently singled out as reliable services.
Management, administration, and communication: Reviews point to uneven leadership and administrative practices. Positive experiences note clear, regular family communication and responsive directors; negative experiences cite leadership turnover, limited phone responsiveness, invoicing and billing errors, and difficulty obtaining timely refunds. Several reviews describe serious workplace-culture issues and include allegations of misconduct by staff; such claims elevate the need for transparent investigation and corrective action. Restrictive visitation practices during infection-control events have also been a point of contention for families seeking access.
Notable patterns and considerations: Prospective families should weigh the facility’s strong caregiving relationships, memory-care focus, activity programming, and affordability against operational risks tied to maintenance, sanitation, staffing stability, and management responsiveness. If considering placement, ask management for documentation of recent pest-control and maintenance work, staffing ratios and training protocols, medication-administration safeguards, license and inspection histories, and examples of how billing discrepancies and family communication issues have been resolved. Tour multiple times (including mealtimes) and speak directly with nursing leadership to assess current conditions and the effectiveness of any remediation efforts.
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Location
Oakview Terrace Assisted Living and Memory Care is located at 7220 Baillie Dr, New Port Richey, FL, 34653.
About Oakview Terrace Assisted Living and Memory Care
Oakview Terrace Assisted Living and Memory Care sits in New Port Richey East, Florida, over on 7220 Baillie Dr, and really, the place works hard to make things secure and comfortable for older folks who need some help with living or have memory troubles like Alzheimer's or dementia, and when looking at the main parts of their setup, there's a gated property with security features, a calm outdoor courtyard dotted with big oaks and benches, and neighborhoods designed to feel cozy, so residents can relax or join in daily activities. The building has private studios or suites, each one coming with its own bathroom, WiFi internet, and an emergency call system, plus the place is fully wheelchair accessible, making it simple to get around. The management says their team is dedicated and compassionate, offering help with daily chores like bathing, dressing, and medication reminders, and they use individualized care plans for each resident, and there's a nurse on staff part-time, visiting outside nurses and therapists, and medication help available. For those who need more, they hold an Assisted Living License, an Extended Congregate Care (ECC) license, and a Nursing Services (LNS) license-all meaning that folks can usually stay put, even if needs get heavier over time, and they're a licensed provider for Long-Term Care Diversion and Medicaid Waiver programs. The memory care area has extra security to help prevent wandering, an outdoor courtyard, and staff trained in dementia care, so people can be safe and well-cared-for. Their activities calendar is full, with outings like shopping, trips to museums, church and Bible study, bingo, birthday parties, and things like a life enrichment program, offering spiritual, social, physical, and intellectual activities most every day, and there's a physical therapy room with equipment like parallel bars and free weights. People can bring small pets and there's a smoking area outside, and inside, you'll find a big TV lounge, internet in both rooms and common areas, and an on-site hair salon. When it comes to meals, chefs prepare a mix of menus, including choices for folks with diabetic, vegetarian, or kosher diets, served in a warm, bright dining room, and residents can also get guest meals, room service, and even help with feeding if needed; each week, the staff does laundry and housekeeping, so people don't need to worry about those chores. Oakview Terrace offers hospice care with local partners, in-home health services, on-site pharmacy, and respite stays, which can be a help for families who need a break, plus, they help veterans apply for Aid and Attendance benefits. The place has earned community awards for good activities, friendly staff, and quality care, though reviews show mixed opinions, and it sits close enough to local shops, restaurants, and entertainment in New Port Richey, which gives residents a chance to get out now and then with transportation provided for group trips. Their main goal remains to create a safe, homelike, and worry-free spot where seniors can keep their dignity and independence, getting the help they want, whether it's with daily living or extra support through memory care.
People often ask...
Oakview Terrace Assisted Living and Memory Care offers competitive pricing, with rates starting at a cost of $3,843 per month.
Oakview Terrace Assisted Living and Memory Care offers assisted living and memory care.
There are 18 photos of Oakview Terrace Assisted Living and Memory Care on Mirador.
The full address for this community is 7220 Baillie Dr, New Port Richey, FL 34653.
No, Oakview Terrace Assisted Living and Memory Care does not offer respite care.
Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.
Safety & Compliance
In Florida, the Agency for Health Care Administration (AHCA) licenses assisted living facilities and publishes the results of its standard, complaint, and monitoring inspections.
Concluded that previously cited deficiencies were corrected.
27 Apr 2026Standard
27 Apr 2026Standard
Investigated findings showed multiple deficiencies in admissions, medical examinations, and resident contract documentation related to continued residency and care planning.
Class 3A0008ADMISSIONS - HEALTH ASSESSMENT
Class 3A0010ADMISSIONS - CONTINUED RESIDENCY
Class 3A0167RESIDENT CONTRACTS
30 Dec 2025Complaint
30 Dec 2025Complaint
Verified that previous deficiencies were corrected during a follow-up desk review conducted on 2025-12-30.
24 Nov 2025Complaint
24 Nov 2025Complaint
Investigated a complaint and identified deficiencies affecting safe living conditions, including plumbing issues, an elevator out of service due to a missing license to operate, and hazardous conditions such as water stains, bio growth, exposed pipes, and uncovered electrical outlets.
Class 3A0152PHYSICAL PLANT - SAFE LIVING ENVIRON/OTHER
A0008ADMISSIONS - HEALTH ASSESSMENT
19 Aug 2025Complaint
19 Aug 2025Complaint
Investigated a complaint and generator monitoring visit; found no deficiencies.
17 Apr 2025Complaint
17 Apr 2025Complaint
Found no deficiencies. No deficiencies were identified during the investigation.
A0004LICENSURE - REQUIREMENTS
20 Feb 2025Complaint
20 Feb 2025Complaint
Concluded that previous deficiencies were corrected via desk review after a follow-up survey.
26 Dec 2024Complaint
26 Dec 2024Complaint
Found a failure to maintain a safe, clean living environment due to heavily stained carpeting in the second-floor hallways.
A0152PHYSICAL PLANT - SAFE LIVING ENVIRON/OTHER
12 Nov 2024Complaint
12 Nov 2024Complaint
Identified multiple deficiencies in medication labeling and orders, financial management, and physical environment safety.
Class 3A0056MEDICATION - LABELING AND ORDERS
Class 3A0120FISCAL - FINANCIAL STABILITY
Class 3A0152PHYSICAL PLANT - SAFE LIVING ENVIRON/OTHER
A0008ADMISSIONS - HEALTH ASSESSMENT
29 Jul 2024Complaint
29 Jul 2024Complaint
Concluded that deficiencies from prior complaint surveys were corrected during the third follow-up visit.
29 Jul 2024Standard
29 Jul 2024Standard
Determined that prior deficiencies were corrected during the survey.
29 Jul 2024Complaint
29 Jul 2024Complaint
Concluded that deficiencies identified in a prior complaint were corrected during a follow-up visit.
23 May 2024Complaint
23 May 2024Complaint
Investigated a complaint and found multiple deficiencies involving residents' rights, privacy, and safety, including issues with assistive devices and medication storage.
Class 3A0030RESIDENT CARE - RIGHTS & FACILITY PROCEDURES
Class 3A0034ASSISTIVE DEVICES
Class 3A0055MEDICATION - STORAGE AND DISPOSAL
23 May 2024Complaint
23 May 2024Complaint
Identified deficiencies in medication documentation and MOR updates; doses were not consistently recorded for residents and MORs were not updated when medications were offered or given.
Class 3A0030RESIDENT CARE - RIGHTS & FACILITY PROCEDURES
Class 3A0034ASSISTIVE DEVICES
Class 3A0055MEDICATION - STORAGE AND DISPOSAL
A0054MEDICATION - RECORDS
23 May 2024Standard
23 May 2024Standard
Investigated notable deficiencies in living conditions, pest control, and resident care documentation, with multiple improper practices identified.
A0152PHYSICAL PLANT - SAFE LIVING ENVIRON/OTHER
A0160RECORDS - FACILITY
27 Mar 2024Complaint
27 Mar 2024Complaint
Found deficiencies in staff training and medication management, including missing core competency testing and incomplete medication records during licensing activities.
Class 3A0058PHARMACY & DIETARY; UNCORRECTED DEFICIENCIES
Class 3A0080TRAINING - CORE & COMPETENCY TEST
CZ875ALZHEIMER DISEASE/DEMENTIA; TRAINING
A0054MEDICATION - RECORDS
27 Mar 2024Standard
27 Mar 2024Standard
Found multiple deficiencies related to admission decisions, resident care planning, elopement safety, and staff training, with incomplete policies and documentation.
Class 3A0010ADMISSIONS - CONTINUED RESIDENCY
Class 3A0025RESIDENT CARE - SUPERVISION
Class 3A0032RESIDENT CARE - ELOPEMENT STANDARDS
Class 3A0052MEDICATION - ASSISTANCE WITH SELF-ADMIN
Class 3A0056MEDICATION - LABELING AND ORDERS
Class 3A0078STAFFING STANDARDS - STAFF
Class 3A0080TRAINING - CORE & COMPETENCY TEST
Class 3A0081TRAINING - STAFF IN-SERVICE
Class 3A0082TRAINING - HIV/AIDS
Class 3A0090TRAINING - DO NOT RESUSCITATE ORDERS
Class 3A0152PHYSICAL PLANT - SAFE LIVING ENVIRON/OTHER
Class 3A0160RECORDS - FACILITY
Class 3A0165RISK MGMT & QA
29 Jan 2024Complaint
29 Jan 2024Complaint
Found deficiencies in visitation policy, staff training, and medication storage and disposal.
Class 3A0054MEDICATION - RECORDS
Class 3A0055MEDICATION - STORAGE AND DISPOSAL
Class 3CZ841IN-PERSON VISITATION
Class 3CZ875ALZHEIMER DISEASE/DEMENTIA; TRAINING
16 Nov 2023Complaint
16 Nov 2023Complaint
Investigated a complaint related to a generator monitoring survey and found no deficient practices identified.
16 Nov 2023Complaint
16 Nov 2023Complaint
Identified deficiencies were corrected at the time of the survey.
25 Oct 2023Complaint
25 Oct 2023Complaint
Identified serious unpaid bills across multiple essential services and a collection letter, indicating financial stability concerns.
Class 2A0120FISCAL - FINANCIAL STABILITY
25 Oct 2023Complaint
25 Oct 2023Complaint
Investigated a second complaint survey and found deficiencies corrected on-site.
Class 2A0120FISCAL - FINANCIAL STABILITY
28 Sept 2023Complaint
28 Sept 2023Complaint
Identified deficiencies in the emergency management plan due to failure to complete the annual review and submit it for local approval. The findings showed no evidence of an annual review and that the plan had not been submitted for approval.
A0181EMERGENCY PLAN APPROVAL
28 Sept 2023Complaint
28 Sept 2023Complaint
Investigated a generator-monitoring related complaint; found no deficient practices.
21 Aug 2023Complaint
21 Aug 2023Complaint
Investigated and found that the annual review of the comprehensive emergency management plan was not completed and the plan had not been submitted for approval to the local emergency management agency.
Class 3A0181EMERGENCY PLAN APPROVAL
11 Jul 2023Complaint
11 Jul 2023Complaint
Investigated a complaint and found no deficiencies.
20 Jun 2023Complaint
20 Jun 2023Complaint
Found deficiencies in resident rights and procedures, staff training, and storage of residents' belongings.
Class 3A0030RESIDENT CARE - RIGHTS & FACILITY PROCEDURES
Class 3A0081TRAINING - STAFF IN-SERVICE
Class 2A0152PHYSICAL PLANT - SAFE LIVING ENVIRON/OTHER
04 May 2023Complaint
04 May 2023Complaint
Found no deficiencies identified during a complaint investigation conducted in conjunction with a generator monitoring survey on 2023-05-04.
24 Jan 2023Complaint
24 Jan 2023Complaint
Found deficiencies were corrected at the time of a follow-up visit conducted with a generator monitoring review.
24 Jan 2023Complaint
24 Jan 2023Complaint
Found no deficiencies. Investigated a complaint alleging deficient practice during a generator monitoring survey; no deficiencies identified.
14 Dec 2022Complaint
14 Dec 2022Complaint
Identified deficiencies in privacy provisions, linens services, and the physical environment due to poor upkeep of building systems.
A0152PHYSICAL PLANT - SAFE LIVING ENVIRON/OTHER
20 Oct 2022Complaint
20 Oct 2022Complaint
Found deficiencies in resident privacy during use of commodes and in linen/laundry services, along with safety-related repair concerns identified during the complaint investigation.
Class 3A0152PHYSICAL PLANT - SAFE LIVING ENVIRON/OTHER
03 Aug 2022Standard
03 Aug 2022Standard
Found deficiencies identified were corrected at the time of the survey.
03 Aug 2022Complaint
03 Aug 2022Complaint
Investigated the complaint and related generator monitoring survey; found no deficient practices identified.
15 Jun 2022Standard
15 Jun 2022Standard
Found deficiencies in staff health documentation and annual exams, indicating noncompliance with staffing standards.
A0078STAFFING STANDARDS - STAFF
15 Jun 2022Complaint
15 Jun 2022Complaint
Found no deficiencies.
15 Jun 2022Complaint
15 Jun 2022Complaint
Investigated the listed complaints and survey history; found no deficiencies at the time of survey.
15 Jun 2022Complaint
15 Jun 2022Complaint
Found no deficiencies during the latest survey. Follow-up revisits and a generator monitoring survey were conducted for prior complaints.
22 Apr 2022Complaint
22 Apr 2022Complaint
Identified deficiencies in staff preservice orientation and training; documentation for two staff lacked facility-specific content and proper sign-off.
A0081TRAINING - STAFF IN-SERVICE
22 Apr 2022Complaint
22 Apr 2022Complaint
Identified deficiencies in resident records, including missing consent for an unlicensed medication technician and incomplete health care documentation.
A0162RECORDS - RESIDENT
22 Apr 2022Standard
22 Apr 2022Standard
Identified deficiencies in staffing standards, dietary standards, and resident contracts, indicating noncompliance with state rules.
Class 3A0078STAFFING STANDARDS - STAFF
Class 3A0093FOOD SERVICE - DIETARY STANDARDS
Class 3A0167RESIDENT CONTRACTS
02 Mar 2022Complaint
02 Mar 2022Complaint
Identified deficiencies in medication records, resident records, and adverse incident reporting with missing or incomplete documentation.
Class 3A0054MEDICATION - RECORDS
Class 3A0162RECORDS - RESIDENT
Class 3A0165RISK MGMT & QA
02 Mar 2022Complaint
02 Mar 2022Complaint
Investigation identified deficiencies in staff training and Attestation of Compliance for background screening, along with insufficient and poorly accessible records. Findings showed missing attestations and gaps in required training and recordkeeping.
Class 3A0054MEDICATION - RECORDS
Class 3A0162RECORDS - RESIDENT
Class 3A0165RISK MGMT & QA
18 Jan 2022Complaint
18 Jan 2022Complaint
Found that previously cited deficiencies were corrected at the time of the survey.
CZ816BACKGROUND SCREENING-COMPLIANCE ATTESTATION
18 Jan 2022Complaint
18 Jan 2022Complaint
Identified deficiencies regarding staff background screening and training attestations, with required compliance elements not fully documented.
CZ816BACKGROUND SCREENING-COMPLIANCE ATTESTATION
17 Nov 2021Complaint
17 Nov 2021Complaint
Identified deficiencies in resident records and required documentation; multiple records were incomplete or missing required information.
Class 2A0025RESIDENT CARE - SUPERVISION
Class 3A0052MEDICATION - ASSISTANCE WITH SELF-ADMIN
Class 3A0081TRAINING - STAFF IN-SERVICE
Class 3A0084TRAINING - ASSIS SELF-ADMIN MEDS & MED MGMT
Class 3A0086TRAINING - ADRD
Class 3A0160RECORDS - FACILITY
Class 3A0165RISK MGMT & QA
A0004LICENSURE - REQUIREMENTS
A0162RECORDS - RESIDENT
17 Nov 2021Complaint
17 Nov 2021Complaint
Found deficiencies in resident care, including monitoring of diets and daily observations, indicating concerns about residents' health, safety, and wellbeing.
Class 2A0025RESIDENT CARE - SUPERVISION
Class 3A0052MEDICATION - ASSISTANCE WITH SELF-ADMIN
Class 3A0081TRAINING - STAFF IN-SERVICE
Class 3A0084TRAINING - ASSIS SELF-ADMIN MEDS & MED MGMT
Class 3A0086TRAINING - ADRD
Class 3A0160RECORDS - FACILITY
Class 3A0165RISK MGMT & QA
14 Oct 2021Complaint
14 Oct 2021Complaint
Identified deficiencies in resident records and dietary planning, including required demographic, health, and contract information, plus documentation of medications and therapeutic diets.
Class 3A0093FOOD SERVICE - DIETARY STANDARDS
Class 3A0162RECORDS - RESIDENT
03 Aug 2021Complaint
03 Aug 2021Complaint
Determined that no deficiencies were found.
03 Aug 2021Complaint
03 Aug 2021Complaint
Found no deficiencies after reviewing a complaint and its generator-monitoring survey.
24 Jun 2021Complaint
24 Jun 2021Complaint
Investigated a complaint regarding COVID-19 infection control and generator monitoring; found no deficiencies.
24 Jun 2021Complaint
24 Jun 2021Complaint
Investigated medications; found failures to document medication administration in MORs for multiple residents.
20 May 2021Complaint
20 May 2021Complaint
Found multiple deficiencies in recordkeeping, resident supervision, and medication management, including missing records and logs and improper medication labeling and orders.
Class 3A0025RESIDENT CARE - SUPERVISION
Class 3A0054MEDICATION - RECORDS
Class 3A0056MEDICATION - LABELING AND ORDERS
Class 3A0120FISCAL - FINANCIAL STABILITY
Class 3A0160RECORDS - FACILITY
18 Feb 2021Complaint
18 Feb 2021Complaint
Investigated a complaint and found no deficient practice.
A0004LICENSURE - REQUIREMENTS
17 Nov 2020Complaint
17 Nov 2020Complaint
Investigated a complaint and found no deficiencies at the time of the survey.
A0004LICENSURE - REQUIREMENTS
17 Nov 2020Standard
17 Nov 2020Standard
Found deficiencies corrected during a follow-up survey.
30 Sept 2020Standard
30 Sept 2020Standard
The inspection identified deficiencies in ECC staffing and supervision, gaps in background screening compliance, and shortcomings in LNS resident-care standards.
Class 3AE203ECC - STAFFING REQUIREMENTS
Class 3AN277LNS - RESIDENT CARE STANDARDS
CZ816BACKGROUND SCREENING-COMPLIANCE ATTESTATION
AZ816BACKGROUND SCREENING-COMPLIANCE ATTESTATION
30 Sept 2020Complaint
30 Sept 2020Complaint
Confirmed that previous deficiencies were corrected via desk review after a follow-up survey.
24 Jul 2020Complaint
24 Jul 2020Complaint
Found no deficiencies during the revisit related to complaint investigations and a focused infection control and generator monitoring survey.
Class 3A0011ADMISSIONS - DISCHARGE
A0004LICENSURE - REQUIREMENTS
24 Jul 2020Complaint
24 Jul 2020Complaint
Determined that a resident did not receive the required 45-day discharge notice, and the allowable admission policy did not align with state rules.
Class 3A0011ADMISSIONS - DISCHARGE
08 Jun 2020Complaint
08 Jun 2020Complaint
Investigated case found multiple deficiencies in medication management, including self-administration support, labeling, storage, recordkeeping, and incident reporting/risk management.
Class 3A0052MEDICATION - ASSISTANCE WITH SELF-ADMIN
Class 3A0054MEDICATION - RECORDS
Class 3A0055MEDICATION - STORAGE AND DISPOSAL
Class 3A0056MEDICATION - LABELING AND ORDERS
Class 3A0165RISK MGMT & QA; ADVERSE INCIDENT REPORT
11 Oct 2019
11 Oct 2019
Identified deficiencies were corrected on-site during the survey.
11 Oct 2019Complaint
11 Oct 2019Complaint
Investigated a complaint; deficiencies found previously were corrected at the time of survey.
17 Jul 2019Monitor
17 Jul 2019Monitor
Identified deficiencies for not obtaining annual Health Assessment and for not updating the service plan quarterly to reflect resident needs.
Class 3AE205ECC - HEALTH ASSESSMENT
Class 3AE206ECC - SERVICE PLANS
17 Jul 2019Complaint
17 Jul 2019Complaint
Investigated a complaint and found deficiencies in medication records and resident health documentation. Specifically, meds documentation and resident health assessments were incomplete or not properly recorded.
Class 3A0054MEDICATION - RECORDS
Class 3A0162RECORDS - RESIDENT
22 May 2019Monitor
22 May 2019Monitor
Found no deficiencies during a financial monitoring visit conducted on 2019-05-22.
02 May 2018Standard
02 May 2018Standard
Found no deficiencies.
21 Feb 2018Standard
21 Feb 2018Standard
Identified multiple deficiencies in medication handling, storage, emergency planning, and staff training.
Class 3A0007ADMISSIONS - CRITERIA
Class 3A0010ADMISSIONS - CONTINUED RESIDENCY
Class 3A0053MEDICATION - ADMINISTRATION
Class 3A0054MEDICATION - RECORDS
Class 3A0055MEDICATION - STORAGE AND DISPOSAL
Class 3A0082TRAINING - HIV/AIDS
Class 3A0086TRAINING - ADRD
Class 3A0090TRAINING - DO NOT RESUSCITATE ORDERS
Class 3A0093FOOD SERVICE - DIETARY STANDARDS
Class 3A0181EMERGENCY PLAN APPROVAL
Class 3AE207ECC - SERVICES
Class 3AE210ECC - TRAINING
09 Nov 2017Complaint
09 Nov 2017Complaint
Found no deficiencies.
13 Dec 2016Complaint
13 Dec 2016Complaint
Investigated a complaint and found no deficiencies.
26 Feb 2016Standard
26 Feb 2016Standard
Found no deficiencies after a licensure survey conducted on February 26, 2016.
08 Jun 2015Monitor
08 Jun 2015Monitor
Found no deficiencies during the ECC/LNS monitoring visit.
11 Mar 2015Monitor
11 Mar 2015Monitor
Found no deficiencies. The ECC monitoring survey indicated there were no discernible deficiencies on the survey date.
02 Dec 2014Monitor
02 Dec 2014Monitor
Found no deficiencies.
31 Jul 2014Complaint
31 Jul 2014Complaint
Found no deficiencies during a complaint survey conducted July 31, 2014.
24 Jun 2014Monitor
24 Jun 2014Monitor
Observed no deficiencies during the ECC monitoring visit.
21 Apr 2014Expansion
21 Apr 2014Expansion
Verified that a previously cited deficiency was corrected on the day of the desk review.
21 Apr 2014Complaint
21 Apr 2014Complaint
Verified the previously cited deficiency was corrected during a follow-up review.
24 Mar 2014Complaint
24 Mar 2014Complaint
Found no deficiencies identified after four complaint surveys conducted on March 24, 2014.
26 Feb 2014Monitor
26 Feb 2014Monitor
Identified a deficiency in ECC service plan documentation; signatures were missing on four residents' ECC service plans.
Class 3AE206ECC - SERVICE PLANS
26 Feb 2014Complaint
26 Feb 2014Complaint
Identified a deficiency in supervision due to failure to document resident observations as required by policy for multiple residents.
Class 3A0025RESIDENT CARE - SUPERVISION
26 Feb 2014Standard
26 Feb 2014Standard
Found no deficiencies identified during the biennial survey conducted on 2014-02-26.
12 Dec 2013Monitor
12 Dec 2013Monitor
Investigated and found no deficiencies during the ECC monitoring visit conducted on December 12, 2013.
01 Nov 2013Complaint
01 Nov 2013Complaint
Found previously cited deficiencies corrected on the revisit; no new deficiencies cited.
22 Aug 2013Complaint
22 Aug 2013Complaint
Identified deficiencies in rights and facility procedures, medication storage and disposal, and risk management with adverse incident reporting.
Class 3A0030RESIDENT CARE - RIGHTS & FACILITY PROCEDURES
Class 3A0055MEDICATION - STORAGE AND DISPOSAL
Class 3A0165RISK MGMT & QA; ADVERSE INCIDENT REPORT
12 Aug 2013Monitor
12 Aug 2013Monitor
Investigated an extended congregate care and limited nursing services monitoring visit; found no deficiencies.
02 May 2013Monitor
02 May 2013Monitor
Found no new deficiencies; prior deficiencies were corrected during the revisit. The review covered two complaint surveys conducted on May 2, 2013.
A0032RESIDENT CARE - ELOPEMENT STANDARDS
02 May 2013Complaint
02 May 2013Complaint
Found no deficiencies at the time of the revisit conducted in relation to two complaint surveys.
02 May 2013Monitor
02 May 2013Monitor
Investigated an ECC monitoring visit tied to two complaints and found no deficiencies.
13 Feb 2013Monitor
13 Feb 2013Monitor
Investigated a health emergency care issue due to inadequate staff training and non-compliant First Aid training.
Class 3A0083TRAINING - FIRST AID AND CPR
21 Aug 2012Monitor
21 Aug 2012Monitor
Found no deficiencies after the ECC monitoring visit conducted on 2012-08-21.
02 Aug 2012Monitor
02 Aug 2012Monitor
Found no deficiencies after a combined licensure survey and complaint survey conducted on 2012-08-02.
02 Aug 2012Complaint
02 Aug 2012Complaint
Investigated a complaint survey and a limited nursing services licensure survey; found no deficiencies.
Disclaimer
Mirador Living is not affiliated with the owner or operator(s) of Oakview Terrace Assisted Living and Memory Care. The information above has not been verified or approved by the owner or operator. For exact information, please contact Oakview Terrace Assisted Living and Memory Care directly. There is no cost for this service. We are compensated by the community you select.
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