I placed my loved one at Brookdale Conway and am very pleased - the staff are caring, attentive, and welcoming, the facility is clean and odor-free, and meals offer good variety. Activities, therapies, and helpful administration make residents feel engaged and safe. I would recommend Brookdale Conway.
Loved one of resident
Jul 2026
Pricing
Prices shown are estimates and subject to change. Contact your senior living advisor for current pricing.
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Amenities
Healthcare services
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Medication management
Mental wellness program
Healthcare staffing
12-16 hour nursing
24-hour call system
24-hour supervision
Meals and dining
Diabetes diet
Meal preparation and service
Restaurant-style dining
Special dietary restrictions
Room
Air-conditioning
Cable
Fully furnished
Housekeeping and linen services
Kitchenettes
Private bathrooms
Telephone
Wifi
Memory care community services
Mild cognitive impairment
Specialized memory care programming
Transportation
Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)
Common areas
Beauty salon
Computer center
Dining room
Fitness room
Gaming room
Garden
Outdoor space
Small library
Wellness center
Community services
Concierge services
Fitness programs
Move-in coordination
Activities
Community-sponsored activities
Planned day trips
Resident-run activities
Scheduled daily activities
Reviews
4.00·(114)
Overall rating
5
4
3
2
1
Care
3.6
Staff
3.8
Meals
3.7
Amenities
3.5
Value
2.3
Pros
Compassionate and attentive nursing and caregiving staff
Engaging social and recreational activities program
Clean and well-maintained common areas
Varied dining options with daily meal choices
On-site therapy services (PT/OT/Speech)
Dedicated memory-care unit and programming
Spacious private and semi-private room options
Accessible courtyard and outdoor spaces
On-site salon and personal-care amenities
Secure, handicap-accessible building design
Smooth move-in and transition support
Proactive family communication in many cases
Regular community events and entertainers
Professional clinical and administrative leadership
Wide hallways and roomy communal spaces
Cons
Inconsistent staffing levels, especially nights and weekends
Delayed responsiveness to call-system alerts
Gaps in medication administration and clinical-incident response
Incontinence-care delays and room-level cleanliness issues
Variable supervision and safety oversight in higher-acuity units
Billing opacity and unexpected rate increases
Management turnover and inconsistent family communication
Variable food quality and meal-service continuity
Exterior maintenance and aging building components
Unclear upfront pricing and ala-carte fee structure
Inconsistent activity delivery compared with published schedules
Summary of reviews
Brookdale Conway elicits strongly mixed impressions. Many reviewers highlight strengths that are important to day-to-day resident life: a generally warm, caring staff culture; a broad calendar of social and recreational programming; clean and well-kept common areas; on-site therapy services; and a range of room types and amenities such as an outdoor courtyard, salon, and accessible design. Several families described proactive communication from specific staff members and smooth transitions into memory care or hospice-type support, and many residents and visitors praised the dining options and frequent community events.
At the same time, a pattern of operational concerns appears repeatedly. Staffing consistency is a frequent issue: reviewers cite limited nursing or aide coverage overnight and on weekends, delayed responses to call-system alerts, and uneven supervision for residents with higher acuity or memory impairment. Those operational gaps are linked in several accounts to shortcomings in medication administration or clinical incident response and to incontinence-care delays and room-level cleanliness issues. A small number of reviews describe more serious clinical outcomes and regulatory complaints; these appear to be isolated relative to the volume of feedback but are notable and merit investigation by prospective families.
Billing, pricing transparency, and management stability are additional recurring themes. Multiple reviewers raised concerns about unexpected rate increases, unclear a la carte fees, disputed charges, and front-office turnover that complicated resolution. Reviewers also described variability in management responsiveness: some families praised a proactive new administrator and engaged leadership, while others reported repeated communication breakdowns and unresolved issues.
The facility itself presents a mixed picture. Interior common areas and many resident spaces are described as clean and well-maintained, but some reviewers noted dated rooms, inconsistent housekeeping in individual rooms, and exterior maintenance problems. Dining and activities are strengths for many residents—regular entertainment, special events, and a range of social offerings are frequently cited—but activity quality and frequency are not uniformly experienced and can fall short of published schedules for some residents.
For prospective residents and families, Brookdale Conway offers a number of clear advantages—engaged caregiving staff, therapy services, and an active social program—but also operational risks that matter for higher-acuity needs. Important due diligence items would include: confirming overnight and weekend staffing levels for the specific unit, reviewing written medication and incident-response protocols, obtaining a detailed fee schedule and contract terms up front, and arranging an extended tour or trial stay to assess room-level housekeeping and the memory-care environment. Those steps can help match expectations to the facility’s demonstrated strengths and to the areas where reviewers have consistently experienced gaps.
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Location
Brookdale Conway is located at 5501 E Michigan St, Orlando, FL, 32822.
About Brookdale Conway
Brookdale Conway stands as a single-story community designed for seniors who want assisted living, memory care, or independent living, so you'll find housing options like studio and one-bedroom units, all featuring private bathrooms and emergency call systems, and if you've got a pet you want to keep near you, the pet-friendly policy and amenities mean there's a place for them too, whether it's relaxing on grassy courtyard seating or walking along the secure indoor and outdoor walking paths. The campus offers memory care with personalized care plans for those facing Alzheimer's or dementia, helping keep everyone safe with features like keypad entry, 24-hour on-site staff, and an enclosed courtyard that prevents wandering, plus reminiscence therapy and structured programs that help with staying active and social, even for those with memory loss. Those needing a bit of support with daily tasks-like bathing, dressing, or taking medicine-get help through assisted living services, and there are personal care staff on hand to offer things like medication management, laundry, housekeeping, and transportation, not to mention on-site skilled nursing and rehab services as part of the continuing care retirement offerings, and you'll find home care and adult day care services provided as well. Residents can eat in a community dining room with restaurant-style service and a menu with international cuisine, vegetarian or vegan options, and special diets catered to if needed, and there's room service or private dining rooms for anyone who wants a quieter meal-it's all prepared with health and enjoyment in mind. Daily life includes a full calendar of social, educational, and recreational activities, with a library, fitness center, arts and crafts room, TV lounge, and game room, while outings and religious or worship gatherings-covering Catholic, Jewish, and other faiths-take place onsite and offsite, sometimes with visiting chaplains or rabbis stopping by. For fresh air, people can spend time in the enclosed courtyard, on the walking paths, or tend raised gardening beds, and there's also a salon, meditation space, and community common room for folks who want to socialize or just relax. Parking's free, Wi-Fi covers the community, the building's controlled access keeps residents safe, and everything is set up for hassle-free living with housekeeping, laundry, transportation, and all-inclusive amenities managed by the staff, so people can usually stay as their needs change instead of moving again. The neighborhood's quiet and designed for serenity, so seniors can enjoy a bit of peace, and staff receive special caregiver training, especially for those working in memory care, to better support everyone, and with no age restrictions and a commitment to aging in place, residents and their pets can settle in for the long term, knowing they'll get personal help and specialized attention when needed.
Brookdale Senior Living Inc. (NYSE: BKD) is the largest senior living operator in the United States, managing over 640 communities with capacity for approximately 59,000 residents across 41 states and employing around 36,000 associates. Founded in 1978 and publicly traded since 2005, Brookdale solidified its market leadership through major acquisitions including American Retirement Corporation (2006) and Emeritus Senior Living (2014), making it the only national full-spectrum senior living company. Headquartered in Nashville, Tennessee, Brookdale has topped the American Seniors Housing Association's ASHA 50 list and Argentum's largest providers list for multiple consecutive years.
The company's comprehensive care continuum includes independent living, assisted living, memory care, skilled nursing, and continuing care retirement communities (CCRCs). Brookdale's signature Clare Bridge program, developed over 30 years ago by dementia-care experts, provides specialized Alzheimer's and dementia care through two distinct levels: Clare Bridge communities for comprehensive memory support and the Clare Bridge Solace program for advanced-stage dementia residents. The program is recognized by the Alzheimer's Association® for incorporating evidence-based Dementia Care Practice Recommendations and features secure environments, enclosed courtyards, Daily Path programming with six structured activities daily, and the InTouch technology platform offering personalized brain-stimulating games and therapeutic content.
Brookdale's holistic Optimum Life® wellness approach balances six dimensions—Purposeful, Physical, Emotional, Social, Spiritual, and Intellectual—implemented through signature programs including B-Fit (eight exercise class options), Brain Fit (mental fitness workouts), My Life Story (resident storytelling), EngagementPlus (interest-based connections), Growing Together (collaborative learning), and The Ageless Spirit (kindness and gratitude practices). The Embrace Family Partnership provides caregiver education and support for families of memory care residents.
The company's Brookdale HealthPlus® care coordination model, winner of the 2024 Argentum Best of the Best Award placing it among the top 1% of operators, is a technology-enabled healthcare service featuring dedicated RN Care Managers who proactively manage residents' health, coordinate care transitions, and help prevent avoidable hospitalizations. Communities using HealthPlus report 78% fewer urgent care visits, 36% fewer hospitalizations, and 63% more completed annual wellness visits. The Personal Solutions program delivers hygiene products, medications, and daily necessities directly to residents' doors with discreet packaging and monthly billing convenience.
Following a strategic divestiture of its home health and hospice operations to HCA Healthcare (completed December 2023), Brookdale now focuses exclusively on senior living operations while maintaining its position as the industry's largest operator, committed to its mission of enriching lives with compassion, respect, excellence, and integrity.
People often ask...
Brookdale Conway offers competitive pricing, with rates starting at a cost of $3,763 per month.
Brookdale Conway offers assisted living, memory care, and board and care.
There are 36 photos of Brookdale Conway on Mirador.
The full address for this community is 5501 E Michigan St, Orlando, FL 32822.
No, Brookdale Conway does not offer respite care.
Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.
Safety & Compliance
In Florida, the Agency for Health Care Administration (AHCA) licenses assisted living facilities and publishes the results of its standard, complaint, and monitoring inspections.
Investigated a re-licensure survey and complaint investigation; deficiencies were corrected during the survey visit.
A0004LICENSURE - REQUIREMENTS
03 Apr 2025Standard
03 Apr 2025Standard
Found deficiencies in elopement policies, medication self-administration oversight, and staff training; some deficiencies remained uncorrected.
A0032RESIDENT CARE - ELOPEMENT STANDARDS
A0052MEDICATION - ASSISTANCE WITH SELF-ADMIN
A0081TRAINING - STAFF IN-SERVICE
30 Jan 2025Standard
30 Jan 2025Standard
Found missing resident photo identifications for elopement risk and several deficiencies in staff training related to medication self-administration and preservice orientation.
Class 3A0052MEDICATION - ASSISTANCE WITH SELF-ADMIN
A0008ADMISSIONS - HEALTH ASSESSMENT
A0032RESIDENT CARE - ELOPEMENT STANDARDS
A0081TRAINING - STAFF IN-SERVICE
A0084TRAINING - ASSIS SELF-ADMIN MEDS & MED MGMT
21 Nov 2024Standard
21 Nov 2024Standard
Found multiple deficiencies in background checks, resident safety, staff training, and medication documentation.
Class 3A0010ADMISSIONS - CONTINUED RESIDENCY
Class 3A0025RESIDENT CARE - SUPERVISION
Class 3A0032RESIDENT CARE - ELOPEMENT STANDARDS
Class 3A0054MEDICATION - RECORDS
Class 3A0078STAFFING STANDARDS - STAFF
Class 3A0081TRAINING - STAFF IN-SERVICE
Class 3A0084TRAINING - ASSIS SELF-ADMIN MEDS & MED MGMT
Investigated a complaint and generator monitoring on 10/24/2024; found no deficiencies.
23 Oct 2024Complaint
23 Oct 2024Complaint
Investigated a complaint and concluded deficiencies were corrected during the revisit.
28 Aug 2024Complaint
28 Aug 2024Complaint
Identified deficiencies in residents' rights and facility policies, and incomplete emergency management planning.
Class 3A0030RESIDENT CARE - RIGHTS & FACILITY PROCEDURES
Class 3CZ830EMERGENCY MANAGEMENT PLANNING
26 Jul 2024Complaint
26 Jul 2024Complaint
Concluded that a deficiency had been corrected during a desk review of a complaint investigation.
17 Jun 2024Complaint
17 Jun 2024Complaint
Determined that continued residency criteria were not met and a related deficiency remained uncorrected.
A0010ADMISSIONS - CONTINUED RESIDENCY
16 Apr 2024Complaint
16 Apr 2024Complaint
Identified deficiencies in residency criteria, supervision, and resident activities, including failure to obtain updated health assessments after a significant change and inadequate supervision and activity planning. The findings covered multiple deficiencies related to ongoing residency eligibility, resident monitoring, and social/leisure program implementation.
Class 3A0010ADMISSIONS - CONTINUED RESIDENCY
Class 2A0025RESIDENT CARE - SUPERVISION
Class 3A0026RESIDENT CARE - SOCIAL & LEISURE ACTIVITIES
11 Jan 2024Complaint
11 Jan 2024Complaint
Concluded that deficiencies were corrected at the time of the survey. A desk review for a second revisit of complaints was conducted.
26 Oct 2023Complaint
26 Oct 2023Complaint
Investigated staffing training; identified multiple deficiencies where required in-service and ADRD-related trainings were not completed or updated for direct care staff.
A0081TRAINING - STAFF IN-SERVICE
A0086TRAINING - ADRD
17 Aug 2023Complaint
17 Aug 2023Complaint
Found multiple deficiencies related to reporting and resident care oversight, including failures to meet incident reporting timelines and gaps in care documentation and supervision.
Investigated a revisit to a re-licensure survey and a complaint investigation. Deficiencies were corrected at the time of the survey.
26 Sept 2022Monitor
26 Sept 2022Monitor
Found no deficiencies during a generator monitoring visit conducted for Hurricane Ian. The check occurred on 2022-09-26.
21 Sept 2022Complaint
21 Sept 2022Complaint
Verified that prior deficiencies were corrected during the follow-up visit.
05 Jul 2022Complaint
05 Jul 2022Complaint
Investigated a complaint and found deficiencies in staff training and orientation, including missing documentation for required ADRD and in-service training for several employees.
Class 3A0078STAFFING STANDARDS - STAFF
Class 3A0081TRAINING - STAFF IN-SERVICE
Class 3A0086TRAINING - ADRD
08 Dec 2021Complaint
08 Dec 2021Complaint
Investigated a complaint; found no deficiencies.
13 Jul 2021Complaint
13 Jul 2021Complaint
Investigated a prior complaint and found corrections were completed on site.
25 May 2021Complaint
25 May 2021Complaint
Investigated the complaint and identified deficiencies in admission/continued residency criteria and elopement risk management. The findings concerned plan of care and safety identification.
Class 3A0010ADMISSIONS - CONTINUED RESIDENCY
Class 3A0032RESIDENT CARE - ELOPEMENT STANDARDS
15 Dec 2020Complaint
15 Dec 2020Complaint
Investigated deficient practices identified during a desk review and confirmed corrections completed during the review.
08 Dec 2020Standard
08 Dec 2020Standard
Investigated a deficiency in staff ADRD training; two of five direct care staff did not complete the required 4 hours of annual ADRD education. Review found no evidence of the required annual training for those staff.
Class 3A0086TRAINING - ADRD
03 Nov 2020Complaint
03 Nov 2020Complaint
Identified deficiencies in health assessments and related documentation for residents.
Class 3A0008ADMISSIONS - HEALTH ASSESSMENT
Class 3A0010ADMISSIONS - CONTINUED RESIDENCY
03 Oct 2019Complaint
03 Oct 2019Complaint
Found no deficiencies. The complaint investigation conducted on 2019-10-03 showed no deficiencies.
01 Aug 2019Expansion
01 Aug 2019Expansion
Investigated a limited nursing services monitoring survey; deficiencies were found and corrected during the visit.
01 Aug 2019Monitor
01 Aug 2019Monitor
Found no deficiencies during a Limited Nursing Services (LNS) monitoring survey.
04 Jun 2019Monitor
04 Jun 2019Monitor
Found deficiencies in background checks, staff training documentation, and elopement policies, along with missing staff licensing information.
Class 3A0081TRAINING - STAFF IN-SERVICE
Class 4A0161RECORDS - STAFF
29 Apr 2019Complaint
29 Apr 2019Complaint
Investigated findings showed deficiencies corrected at the time of the survey.
08 Feb 2019Complaint
08 Feb 2019Complaint
Investigated and found deficiencies in care planning and resident care, including lack of a documented plan of care and inadequate transfer assistance. Also found failure to notify residents or legal representatives about the emergency power plan.
Class 3A0010ADMISSIONS - CONTINUED RESIDENCY
Class 2A0025RESIDENT CARE - SUPERVISION
Class 4A0200EMERGENCY ENVIRONMENTAL CONTROL
15 Nov 2018Standard
15 Nov 2018Standard
Investigated a re-licensure revisit; no deficiencies were found at the time of the survey.
05 Sept 2018Standard
05 Sept 2018Standard
Identified deficiencies in recordkeeping and medication administration, including failure to notify a health care provider and family about a resident transfer and failure to update medication observation records.
Class 3A0056MEDICATION - LABELING AND ORDERS
A0008ADMISSIONS - HEALTH ASSESSMENT
A0025RESIDENT CARE - SUPERVISION
A0054MEDICATION - RECORDS
05 Sept 2018Complaint
05 Sept 2018Complaint
Found no deficiencies during the revisit conducted on 2018-09-05. No deficiencies were cited.
25 Jun 2018Standard
25 Jun 2018Standard
The facility had multiple deficiencies identified in admissions, health assessments, resident care, medications, rights and procedures, elopement safety, training, records, and background screening.
Class 3A0007ADMISSIONS - CRITERIA
Class 3A0008ADMISSIONS - HEALTH ASSESSMENT
Class 3A0010ADMISSIONS - CONTINUED RESIDENCY
Class 3A0025RESIDENT CARE - SUPERVISION
Class 3A0030RESIDENT CARE - RIGHTS & FACILITY PROCEDURES
Class 3A0032RESIDENT CARE - ELOPEMENT STANDARDS
Class 3A0052MEDICATION - ASSISTANCE WITH SELF-ADMIN
Class 3A0054MEDICATION - RECORDS
Class 3A0078STAFFING STANDARDS - STAFF
Class 3A0081TRAINING - STAFF IN-SERVICE
Class 3A0082TRAINING - HIV/AIDS
Class 3A0084TRAINING - ASSIS SELF-ADMIN MEDS & MED MGMT
Class 3A0086TRAINING - ADRD
Class 3A0090TRAINING - DO NOT RESUSCITATE ORDERS
Class 4A0091TRAINING - DOCUMENTATION & MONITORING
Class 4A0161RECORDS - STAFF
Class 4CZ813RESULTS OF SCREENING & NOTIFICATION IN FILE
Class 4CZ814BACKGROUND SCREENING CLEARINGHOUSE
Class 4CZ815BACKGROUND SCREENING; PROHIBITED OFFENSES
AZ815BACKGROUND SCREENING; PROHIBITED OFFENSES
AZ814BACKGROUND SCREENING CLEARINGHOUSE
19 Apr 2018Complaint
19 Apr 2018Complaint
Investigated a staffing complaint and found deficiencies in annual health clearance documentation for one staff member. The missing documentation could not be located and the health certificate was not current.
Class 3A0078STAFFING STANDARDS - STAFF
24 Oct 2016Standard
24 Oct 2016Standard
Investigated a desk review for re-licensure survey with Limited Nursing Services and found previously cited deficiencies corrected on the revisit.
A0081TRAINING - STAFF IN-SERVICE
AZ815BACKGROUND SCREENING; PROHIBITED OFFENSES
28 Sept 2016Standard
28 Sept 2016Standard
Identified uncorrected deficiencies in staff in-service training and background screening during a follow-up review.
A0081TRAINING - STAFF IN-SERVICE
AZ814BACKGROUND SCREENING CLEARINGHOUSE
10 Aug 2016Complaint
10 Aug 2016Complaint
Found three deficiencies citing regulatory requirements with corrective actions completed.
A0008ADMISSIONS - HEALTH ASSESSMENT
A0010ADMISSIONS - CONTINUED RESIDENCY
A0025RESIDENT CARE - SUPERVISION
10 Aug 2016Standard
10 Aug 2016Standard
Identified deficiencies in resident rights documentation, medication management, staff training, background screening, and living environment during a survey.
Class 3A0030RESIDENT CARE - RIGHTS & FACILITY PROCEDURES
Class 3A0054MEDICATION - RECORDS
Class 3A0056MEDICATION - LABELING AND ORDERS
Class 3A0078STAFFING STANDARDS - STAFF
Class 3A0081TRAINING - STAFF IN-SERVICE
Class 3A0152PHYSICAL PLANT - SAFE LIVING ENVIRON/OTHER
Class 4AZ814BACKGROUND SCREENING CLEARINGHOUSE
Class 4AZ815BACKGROUND SCREENING; PROHIBITED OFFENSES
CZ814BACKGROUND SCREENING CLEARINGHOUSE
CZ815BACKGROUND SCREENING; PROHIBITED OFFENSES
05 Jul 2016Complaint
05 Jul 2016Complaint
Identified deficiencies in resident care supervision and health assessment documentation, including failure to notify providers and legal representatives about weight changes and incomplete health assessments for residents.
Class 3A0008ADMISSIONS - HEALTH ASSESSMENT
Class 3A0010ADMISSIONS - CONTINUED RESIDENCY
Class 3A0025RESIDENT CARE - SUPERVISION
24 Mar 2016Complaint
24 Mar 2016Complaint
Verified that previously cited deficiencies were corrected and corrective actions completed.
A0054MEDICATION - RECORDS
A0056MEDICATION - LABELING AND ORDERS
16 Feb 2016Complaint
16 Feb 2016Complaint
Identified deficiencies in medication management, including failures related to keeping up-to-date medication records and timely labeling and ordering of medications.
Class 3A0056MEDICATION - LABELING AND ORDERS
A0054MEDICATION - RECORDS
25 Nov 2015Complaint
25 Nov 2015Complaint
Investigated a complaint and found deficiencies, including that a resident's medication records were not up to date.
Class 3A0054MEDICATION - RECORDS
05 Nov 2015Monitor
05 Nov 2015Monitor
Found deficiencies in staff training and personnel records, including failure to provide mandated in-service training and missing job descriptions.
Class 3A0081TRAINING - STAFF IN-SERVICE
Class 3A0084TRAINING - ASSIS SELF-ADMIN MEDS & MED MGMT
Class 3A0086TRAINING - ADRD
Class 4A0161RECORDS - STAFF
14 May 2015Monitor
14 May 2015Monitor
Investigated a monitoring visit for LNS; found no deficiencies at the time of the visit.
14 Aug 2014Standard
14 Aug 2014Standard
Found no deficiencies during the relicensure survey.
15 May 2014Complaint
15 May 2014Complaint
Found no deficiencies identified during a revisit conducted on 2014-05-15.
A0078STAFFING STANDARDS - STAFF
A0055MEDICATION - STORAGE AND DISPOSAL
A0081TRAINING - STAFF IN-SERVICE
A0082TRAINING - HIV/AIDS
A0086TRAINING - ADRD
A0090TRAINING - DO NOT RESUSCITATE ORDERS
A0165RISK MGMT & QA; ADVERSE INCIDENT REPORT
06 May 2014Complaint
06 May 2014Complaint
Found no deficiencies during a complaint investigation.
06 Mar 2014Complaint
06 Mar 2014Complaint
Investigated deficient practices included inadequate resident supervision, insecure storage of medications, incomplete staff records and training, and failure to report adverse incidents.
Class 2A0025RESIDENT CARE - SUPERVISION
Class 3A0055MEDICATION - STORAGE AND DISPOSAL
Class 3A0078STAFFING STANDARDS - STAFF
Class 3A0081TRAINING - STAFF IN-SERVICE
Class 3A0082TRAINING - HIV/AIDS
Class 3A0086TRAINING - ADRD
Class 3A0090TRAINING - DO NOT RESUSCITATE ORDERS
Class 3A0165RISK MGMT & QA; ADVERSE INCIDENT REPORT
27 Jan 2014Complaint
27 Jan 2014Complaint
Found no deficiencies during a complaint investigation.
31 Jul 2013Monitor
31 Jul 2013Monitor
Found no deficiencies during the July 31, 2013 monitoring visit.
08 Apr 2013Monitor
08 Apr 2013Monitor
Verified that previously cited deficiencies were corrected on the day of the revisit and found no further deficiencies.
AN278LNS - RECORDS
18 Feb 2013Complaint
18 Feb 2013Complaint
Found no deficiencies during the February 18, 2013 complaint survey.
28 Jan 2013Monitor
28 Jan 2013Monitor
Identified deficiencies in limited nursing services; nursing assessments were performed by an LPN instead of an RN, violating resident care standards.
Class 3AN277LNS - RESIDENT CARE STANDARDS
16 Oct 2012Complaint
16 Oct 2012Complaint
Confirmed that previously cited deficiencies were corrected during a follow-up visit, resulting in compliance.
A0007ADMISSIONS - CRITERIA
A0078STAFFING STANDARDS - STAFF
16 Oct 2012Complaint
16 Oct 2012Complaint
Confirmed that deficiencies cited earlier were corrected during the revisit.
AN277LNS - RESIDENT CARE STANDARDS
16 Oct 2012Standard
16 Oct 2012Standard
Verified that the previously cited deficiency was corrected on the revisit. The corrective action was completed.
AN278LNS - RECORDS
08 Aug 2012Standard
08 Aug 2012Standard
Investigated nursing records and found that nursing progress notes were not maintained for residents who received limited nursing services.
Class 3AN278LNS - RECORDS
08 Aug 2012Complaint
08 Aug 2012Complaint
Investigated deficiencies showed the facility did not ensure qualified staff performed limited nursing services or obtain physician orders, and supervision of residents' nursing needs was inadequate.
Class 3A0007ADMISSIONS - CRITERIA
Class 3AN277LNS - RESIDENT CARE STANDARDS
08 Aug 2012Complaint
08 Aug 2012Complaint
Identified deficiencies in admission criteria and in providing supervision and daily living assistance to a resident.
Class 3A0007ADMISSIONS - CRITERIA
Class 3AN277LNS - RESIDENT CARE STANDARDS
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Mirador Living is not affiliated with the owner or operator(s) of Brookdale Conway. The information above has not been verified or approved by the owner or operator. For exact information, please contact Brookdale Conway directly. There is no cost for this service. We are compensated by the community you select.
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