Pricing ranges from
    $3,583 – 4,657/month

    Brookdale Dr. Phillips

    8001 Pin Oak Dr, Orlando, FL 32819
    • Assisted Living
    • Memory Care

    Warm attentive staff and homey

    I had a short stay and was very pleased - the staff were warm, attentive, and professional, with caring nurses and CNAs and prompt, clear communication. The community feels homey and clean, with plenty of activities, convenient on-site amenities, strong leadership, and a family-like, safe atmosphere. I would recommend it for compassionate, consistent care and an easy transition.

    Current/former resident
    Jul 2026

    Pricing

    Prices shown are estimates and subject to change. Contact your senior living advisor for current pricing.

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Coordination with health care providers
    • Hospice waiver
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Internet
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Memory care community services

    • Dementia waiver
    • Mild cognitive impairment
    • Specialized memory care programming

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (medical)
    • Transportation arrangement (non-medical)
    • Transportation to doctors appointments

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Pet friendly
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    Reviews

    4.20·(81)

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.2
    • Staff

      4.4
    • Meals

      2.5
    • Amenities

      3.8
    • Value

      1.3

    Pros

    • High-quality dining with diet-specific menu options
    • Attractive, bright interior and well-maintained outdoor spaces
    • Private units with kitchen/kitchenette options and terraces/balconies
    • Robust activities program including walks, yoga, aerobics, and cultural events
    • Attentive, compassionate caregiving staff and supportive nursing team
    • Strong on-site leadership and responsive administration
    • Pandemic-era infection-control protocols (testing, vaccinations, temperature checks)
    • On-site salon and personal-care services
    • Home-like, family-oriented atmosphere and pet-friendly policy
    • Coordinated family communication and placement assistance

    Cons

    • Inconsistent meal quality and limited nutrition monitoring
    • Chronic understaffing and elevated staff turnover
    • Inconsistent cleanliness and sanitation in some common and outdoor areas
    • Operational follow-through and transparency gaps in admissions, pricing, and promised services
    • Limitations in managing complex dementia-related behaviors in memory care
    • Variable resident engagement in activities and social dining
    • Occasional delays in responding to safety and security concerns
    • Opaque fees and pricing volatility

    Summary of reviews

    Brookdale Dr. Phillips presents a mixed but broadly favorable profile for prospective residents and families. Many descriptions emphasize an attractive, bright environment with well-kept interior spaces, accessible outdoor areas, and private units that often include kitchen or kitchenette options and terraces. The community offers on-site conveniences such as a salon and frequent programming—organized walks, exercise classes, cultural events and social dining—that support an active, home-like atmosphere. Leadership and several named staff members receive repeated praise for responsiveness, clear communication, and pandemic-era safety measures such as testing, temperature checks, and vaccination coordination.

    Clinical care and day-to-day caregiving are frequently described as compassionate and attentive; families cite caring CNAs and nurses who establish a family-like rapport with residents. The community appears well-suited for short-term stays, respite care, or residents who require assisted living services with moderate clinical needs. However, reviewers identify variability in the community’s ability to manage higher-acuity or complex dementia-related behaviors. For families considering memory care for residents with aggressive or advanced symptoms, the community may have limitations in behavior-management capacity and nighttime staffing models.

    There are notable operational and service-consistency issues to weigh. Dining quality is a clear point of divergence—some residents and families praise high-end meals and diet-specific menus, while others describe poor meal experiences and concerns about nutrition oversight. Staffing emerges as a recurrent operational weakness: accounts of chronic understaffing, higher turnover, and occasional lapses in follow-through on promised services (cleaning frequency, meal delivery, admission-level services) point to variability in daily reliability. Related concerns include uneven cleanliness in certain common and outdoor areas, occasional security or safety response delays, and variability in resident participation in activities despite an active programming schedule.

    Management strengths include visible leadership, proactive family communication, and assistance with placement and transitions. Areas for due diligence during a visit include: current staffing levels and turnover trends, memory-care protocols for behavior management, sample menus and nutrition-monitoring practices, schedules for room and common-area cleaning, clarity on fees and historical pricing increases, and inspection of outdoor furnishings/maintenance. Overall, Brookdale Dr. Phillips offers many amenities, personable staff, and an engaging program calendar, but prospective residents and families should confirm operational consistency around dining, staffing, memory-care capabilities, and fee transparency before committing to long-term placement.

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    Location

    Map showing location of Brookdale Dr. Phillips

    Brookdale Dr. Phillips is located at 8001 Pin Oak Dr, Orlando, FL, 32819.

    About Brookdale Dr. Phillips

    Brookdale Dr. Phillips holds State License #9566 and sits as a senior living community that gives older adults several types of care. People can choose from Independent Living, Assisted Living, Skilled Nursing, Memory Care, and options for Continuing Care Retirement Community (CCRC) services, so if needs change over time, folks can adjust their level of care without leaving the place they call home. The building has high ceilings and open architecture with big windows that let in plenty of sunlight, and you'll find living rooms in each wing along with a library, tea room, billiards room, computer room, and outside there's a garden and outdoor spaces for fresh air or gardening.

    Residents get help with daily life when they need it, like bathing, dressing, or medication management, and there's a nurse on staff part-time. Housekeeping, linen services, and transportation to appointments or planned outings are part of the support. Meals happen in a communal dining room with restaurant-style food, guest meals, private dining options, and catering when there's something special to celebrate. Floorplans have names like Al. Juniper, Al. Magnolia, and Al. Azalea, and suites-shared or private-come bright and spacious, fully carpeted, each with its own kitchenette and a private bath that has a step-in shower for safety. Small pets, like little dogs, can stay with their owners.

    For activities, the staff organize games, hobbies, religious services, and group events. There's recreation rooms and even a gym for staying active, with events and signature programs provided. The community says it's pet-friendly, has Wi-Fi and high-speed internet, and offers parking for folks who drive. For health and safety, there's staff available 24/7 for emergency alerts, security features, annual wellness visits, immunizations, health screenings, and help managing chronic health problems like diabetes or high blood pressure. Brookdale HealthPlus® gives on-site care coordination overseen by a registered nurse, and the staff is trained to work alongside outside healthcare providers if needed. Memory Care is set up to help adults living with memory conditions like Alzheimer's, so people with different health needs can stay in the same community as their care requirements change.

    Residents can spend time outdoors, walk through gardens, or sit and just enjoy the sunshine. There are entrance areas, common rooms for gathering, and pet-friendly features, so folks can feel at home and bring a little piece of their family with them. Skilled nursing is available for those who need more hands-on medical attention. There's a focus on giving support but also encouraging an active lifestyle, with choices laid out simply and staff there to help when needed, and all anyone needs to do is ask for a hand.

    About Brookdale

    Brookdale Dr. Phillips is managed by Brookdale.

    Brookdale Senior Living Inc. (NYSE: BKD) is the largest senior living operator in the United States, managing over 640 communities with capacity for approximately 59,000 residents across 41 states and employing around 36,000 associates. Founded in 1978 and publicly traded since 2005, Brookdale solidified its market leadership through major acquisitions including American Retirement Corporation (2006) and Emeritus Senior Living (2014), making it the only national full-spectrum senior living company. Headquartered in Nashville, Tennessee, Brookdale has topped the American Seniors Housing Association's ASHA 50 list and Argentum's largest providers list for multiple consecutive years.

    The company's comprehensive care continuum includes independent living, assisted living, memory care, skilled nursing, and continuing care retirement communities (CCRCs). Brookdale's signature Clare Bridge program, developed over 30 years ago by dementia-care experts, provides specialized Alzheimer's and dementia care through two distinct levels: Clare Bridge communities for comprehensive memory support and the Clare Bridge Solace program for advanced-stage dementia residents. The program is recognized by the Alzheimer's Association® for incorporating evidence-based Dementia Care Practice Recommendations and features secure environments, enclosed courtyards, Daily Path programming with six structured activities daily, and the InTouch technology platform offering personalized brain-stimulating games and therapeutic content.

    Brookdale's holistic Optimum Life® wellness approach balances six dimensions—Purposeful, Physical, Emotional, Social, Spiritual, and Intellectual—implemented through signature programs including B-Fit (eight exercise class options), Brain Fit (mental fitness workouts), My Life Story (resident storytelling), EngagementPlus (interest-based connections), Growing Together (collaborative learning), and The Ageless Spirit (kindness and gratitude practices). The Embrace Family Partnership provides caregiver education and support for families of memory care residents.

    The company's Brookdale HealthPlus® care coordination model, winner of the 2024 Argentum Best of the Best Award placing it among the top 1% of operators, is a technology-enabled healthcare service featuring dedicated RN Care Managers who proactively manage residents' health, coordinate care transitions, and help prevent avoidable hospitalizations. Communities using HealthPlus report 78% fewer urgent care visits, 36% fewer hospitalizations, and 63% more completed annual wellness visits. The Personal Solutions program delivers hygiene products, medications, and daily necessities directly to residents' doors with discreet packaging and monthly billing convenience.

    Following a strategic divestiture of its home health and hospice operations to HCA Healthcare (completed December 2023), Brookdale now focuses exclusively on senior living operations while maintaining its position as the industry's largest operator, committed to its mission of enriching lives with compassion, respect, excellence, and integrity.

    People often ask...

    Brookdale Dr. Phillips offers competitive pricing, with rates starting at a cost of $3,583 per month.

    Brookdale Dr. Phillips offers assisted living and memory care.

    There are 28 photos of Brookdale Dr. Phillips on Mirador.

    The full address for this community is 8001 Pin Oak Dr, Orlando, FL 32819.

    No, Brookdale Dr. Phillips does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Safety & Compliance

    In Florida, the Agency for Health Care Administration (AHCA) licenses assisted living facilities and publishes the results of its standard, complaint, and monitoring inspections.

    License number11965138
    StatusActive
    Facility typeAssisted Living Facility
    Capacity80 residents
    View the official license record

    Inspection Reports

    40

    Reports

    0

    Type A Citations

    0

    Type B Citations

    14

    Complaints

    13

    Years

    12 Mar 2026Standard
    Investigated and found deficiencies in medication self-administration oversight and staff training documentation. The issues included missing written waivers for oral medication counseling and unsigned preservice orientation certificates.
    • Class 3A0052MEDICATION - ASSISTANCE WITH SELF-ADMIN
    • Class 3A0081TRAINING - STAFF IN-SERVICE
    04 Nov 2025Complaint
    Investigated a complaint and generator monitoring; found no deficiencies at the time of the survey.
    02 Jan 2025Monitor
    Found no deficiencies at the time of the survey.
    02 Oct 2024Complaint
    Found no deficiencies during the survey visit conducted in response to a complaint.
    28 Feb 2024Standard
    Found no deficiencies following a re-licensure survey that included Limited Nursing Service and generator monitoring.
    • A0004LICENSURE - REQUIREMENTS
    11 Apr 2023Complaint
    Investigated a complaint and found no deficiencies.
    11 Apr 2023Complaint
    Verified deficiencies identified in a prior complaint were corrected during the revisit.
    23 Jan 2023Complaint
    Identified a failure to implement proactive safety measures after a resident injury and inadequate documentation of care and assistive-device policy. The findings show missing follow-up actions and insufficient procedures to prevent further injuries.
    • Class 2A0025RESIDENT CARE - SUPERVISION
    • Class 3A0034ASSISTIVE DEVICES
    • CZ821REPORTING REQUIREMENTS; ELECTRONIC SUBMISSION
    24 Jan 2022Standard
    Concluded a re-licensure survey found no deficiencies.
    • A0004LICENSURE - REQUIREMENTS
    21 Jul 2021Expansion
    Found no deficiencies at the time of the visit.
    • A0004LICENSURE - REQUIREMENTS
    05 Mar 2020Standard
    Concluded that deficiencies were corrected during the revisit to the re-licensure survey.
    21 Jan 2020Standard
    An inspection identified multiple deficiencies in resident records, health assessments, daily care and supervision, and facility management and safety practices. Several items require corrective action and documentation to ensure compliance.
    • Class 3A0008ADMISSIONS - HEALTH ASSESSMENT
    • Class 3A0010ADMISSIONS - CONTINUED RESIDENCY
    • Class 3A0025RESIDENT CARE - SUPERVISION
    • Class 3A0052MEDICATION - ASSISTANCE WITH SELF-ADMIN
    • Class 3A0152PHYSICAL PLANT - SAFE LIVING ENVIRON/OTHER
    • Class 3A0160RECORDS - FACILITY
    • Class 4A0200EMERGENCY ENVIRONMENTAL CONTROL
    • Class 4CZ814BACKGROUND SCREENING CLEARINGHOUSE
    • A0075USE OF PERSONNEL; EMERGENCY CARE (AED)
    21 Jan 2020
    Concluded that the deficiency identified earlier had been corrected during the follow-up survey.
    25 Nov 2019Monitor
    Observed deficiencies related to preservice orientation for new staff and failure to implement elopement response policies; several staff lacked required orientation and records.
    • Class 3A0081TRAINING - STAFF IN-SERVICE
    14 Nov 2019Complaint
    Deficiencies identified earlier were corrected during the follow-up visit.
    06 Sept 2019Complaint
    Identified deficiencies in medication self-administration, medication labeling and orders, and emergency notification procedures that could affect resident safety.
    • A0052MEDICATION - ASSISTANCE WITH SELF-ADMIN
    • A0056MEDICATION - LABELING AND ORDERS
    • A0200EMERGENCY ENVIRONMENTAL CONTROL
    03 Jul 2019Complaint
    Identified deficiencies in medication management, resident rights/procedures, and emergency planning due to delays in medication fulfillment, slow pendant responses, and lack of official emergency plan approvals.
    • Class 3A0010ADMISSIONS - CONTINUED RESIDENCY
    • Class 3A0025RESIDENT CARE - SUPERVISION
    • Class 3A0030RESIDENT CARE - RIGHTS & FACILITY PROCEDURES
    • Class 3A0052MEDICATION - ASSISTANCE WITH SELF-ADMIN
    • Class 3A0056MEDICATION - LABELING AND ORDERS
    • Class 3A0200EMERGENCY ENVIRONMENTAL CONTROL
    06 Jun 2019
    Investigated a second revisit related to limited nursing services; deficiencies were corrected at the time of the survey.
    16 Apr 2019
    Found deficiencies in staffing oversight and in background screening recordkeeping.
    • A0079STAFFING STANDARDS - LEVELS
    27 Feb 2019Monitor
    Investigated staffing and background screening issues and found deficiencies in training, record-keeping, and compliance with background screening requirements.
    • Class 3A0079STAFFING STANDARDS - LEVELS
    • Class 3A0161RECORDS - STAFF
    • Class 4CZ814BACKGROUND SCREENING CLEARINGHOUSE
    • Class 4CZ815BACKGROUND SCREENING; PROHIBITED OFFENSES
    • Class 4CZ816BACKGROUND SCREENING-COMPLIANCE ATTESTATION
    25 Feb 2019Monitor
    Verified no deficiencies were found during a follow-up visit related to the emergency environmental control plan. No deficiencies cited.
    03 Jan 2019Monitor
    Identified deficiencies in emergency environmental control planning, including missing alternate power equipment and incomplete plan components during an unannounced monitoring visit.
    • Class 3A0200EMERGENCY ENVIRONMENTAL CONTROL
    24 Oct 2018Complaint
    Investigated a complaint revisit conducted on 2018-10-24 and found no deficiencies.
    30 Jul 2018Complaint
    Investigated deficiencies in medication records and staffing schedules, showing the MOR not updated for one resident and the 24-hour staffing pattern not accurately reflected in written schedules.
    • Class 3A0054MEDICATION - RECORDS
    • Class 3A0079STAFFING STANDARDS - LEVELS
    17 Apr 2018Standard
    Found no deficiencies during the relicensure desk review.
    06 Mar 2018Standard
    Investigated deficiencies in health assessment documentation and staff health records; found the health assessment for resident #14 was inaccurate and not corrected, and one staff member's annual TB exam was not documented.
    • A0008ADMISSIONS - HEALTH ASSESSMENT
    • A0078STAFFING STANDARDS - STAFF
    18 Jan 2018Standard
    Found multiple deficiencies including incomplete health assessments, inaccurate medication records, labeling and ordering problems, and gaps in staff training and background screening records.
    • Class 3A0008ADMISSIONS - HEALTH ASSESSMENT
    • Class 3A0025RESIDENT CARE - SUPERVISION
    • Class 3A0054MEDICATION - RECORDS
    • Class 3A0056MEDICATION - LABELING AND ORDERS
    • Class 3A0078STAFFING STANDARDS - STAFF
    • Class 3A0086TRAINING - ADRD
    • Class 3A0162RECORDS - RESIDENT
    • Class 4CZ814BACKGROUND SCREENING CLEARINGHOUSE
    • AZ814BACKGROUND SCREENING CLEARINGHOUSE
    • A0166RISK MGMT & QA; LIABILITY CLAIM REPORT
    • A0169RECORDS - INFECTION CONTROL POLICY/PROCEDURE
    08 Aug 2017Complaint
    Investigated a complaint alleging deficiencies and found no deficiencies at the time of the visit.
    18 May 2017
    Found no deficiencies during the revisit conducted on 2017-05-18.
    05 Apr 2017Monitor
    Identified deficiencies in staff training and certification records, including missing required training for medication assistance and incomplete documentation.
    • Class 3A0084TRAINING - ASSIS SELF-ADMIN MEDS & MED MGMT
    • Class 3A0086TRAINING - ADRD
    • Class 4A0091TRAINING - DOCUMENTATION & MONITORING
    25 Apr 2016Standard
    Found previously cited deficiencies corrected on the day of the revisit.
    • A0030RESIDENT CARE - RIGHTS & FACILITY PROCEDURES
    • A0078STAFFING STANDARDS - STAFF
    • A0079STAFFING STANDARDS - LEVELS
    • A0081TRAINING - STAFF IN-SERVICE
    • A0082TRAINING - HIV/AIDS
    • A0084TRAINING - ASSIS SELF-ADMIN MEDS & MED MGMT
    • A0093FOOD SERVICE - DIETARY STANDARDS
    13 Apr 2015Complaint
    Verified that prior deficiencies were corrected on the day of the revisit.
    23 Dec 2014Complaint
    Identified a deficiency in adverse incident reporting; an event investigated by law enforcement was not submitted to the agency.
    • Class 3A0165RISK MGMT & QA; ADVERSE INCIDENT REPORT
    11 Dec 2014Monitor
    Found no deficiencies during the ECC/LNS monitoring visit.
    12 Aug 2014Monitor
    Conducted an ECC monitoring visit on 2014-08-12 and found no deficiencies.
    15 May 2014Monitor
    Observed no deficiencies during the visit.
    29 Jan 2014Standard
    Found no deficiencies in the survey. No deficiencies were noted.
    15 Jul 2013Monitor
    Investigated a follow-up visit and found no deficiencies.
    • A0078STAFFING STANDARDS - STAFF
    16 May 2013Complaint
    Investigated a complaint; the allegations were not substantiated and no deficiencies were found.
    13 Mar 2013Monitor
    Investigated deficiencies in staff records, health assessments, and training for direct care and extended congregate care providers.
    • Class 3A0078STAFFING STANDARDS - STAFF
    • Class 3A0161RECORDS - STAFF
    • Class 3AE205ECC - HEALTH ASSESSMENT
    • Class 3AE206ECC - SERVICE PLANS
    • Class 3AE210ECC - TRAINING

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    Mirador Living is not affiliated with the owner or operator(s) of Brookdale Dr. Phillips. The information above has not been verified or approved by the owner or operator. For exact information, please contact Brookdale Dr. Phillips directly. There is no cost for this service. We are compensated by the community you select.

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