Pricing ranges from
    $3,583 – 4,657/month

    Brookdale Dr. Phillips

    8001 Pin Oak Dr, Orlando, FL 32819
    • Assisted Living
    • Memory Care

    Pricing

    Prices shown are estimates and subject to change. Contact your senior living advisor for current pricing.

    Request a Tour

    Date of Tour
    Time Window
    Tour Type

    You selected in-person tour on in the

    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Coordination with health care providers
    • Hospice waiver
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Internet
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Memory care community services

    • Dementia waiver
    • Mild cognitive impairment
    • Specialized memory care programming

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (medical)
    • Transportation arrangement (non-medical)
    • Transportation to doctors appointments

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Pet friendly
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    Reviews

    4.21·(82)

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.2
    • Staff

      4.4
    • Meals

      2.5
    • Amenities

      3.8
    • Value

      1.3

    Pros

    • Compassionate, dedicated caregiving staff
    • Strong, visible leadership and engaged directors
    • Home-like, family atmosphere
    • Varied, consistent resident activities and programming
    • Well-maintained interior with abundant natural light
    • Private units with kitchens or kitchenettes
    • Outdoor terraces, balconies, and garden spaces
    • On-site salon and personal services
    • Diet-specific and diverse menu options
    • High-quality dining options available
    • Robust infection-control and pandemic protocols
    • Pet-friendly community
    • Small, intimate community size
    • Convenient location for family visits
    • Support for short-term/respite stays

    Cons

    • Inconsistent dining quality and limited dietary health monitoring
    • Staffing shortages and turnover variability
    • Variable housekeeping and outdoor-area maintenance
    • Inconsistent follow-through on family feedback and service requests
    • Gaps in memory-care capacity for advanced behavioral needs
    • Pricing opacity and significant annual fee increases
    • Safety and security responsiveness gaps
    • Uneven activity accessibility for less-mobile or less-engaged residents
    • Variable amenity availability across floor plans
    • Unclear admissions/check-in communication
    • High-pressure or aggressive marketing and sales perceptions
    • Billing practices not consistently aligned with delivered services

    Summary of reviews

    Brookdale Dr. Phillips presents as a community with notable strengths in person-centered caregiving, leadership presence, and an intentionally home-like environment. Many families describe compassionate, attentive staff and directors who communicate openly; named leaders were frequently praised for visible involvement and effective outbreak-management practices. The community is frequently characterized as warm and family-oriented, with staff often credited for creating social bonds and providing reassurance to families. Short-term stays and respite placements are supported and many residents enjoy consistent programming and pandemic-era safety measures such as testing and vaccination clinics.

    The campus and accommodations receive largely favorable comments: reviewers note attractive interiors, plentiful natural light, private units with kitchenettes or full kitchens in some floor plans, terraces or balconies, and accessible outdoor spaces. On-site amenities such as a salon, coordinated trips, holiday programming, and a variety of daily activities (yoga, nature walks, cultural events) contribute to an active lifestyle for engaged residents. The community size and location are cited as conveniences for family visitation and a sense of intimacy.

    At the same time, several operational weaknesses recur across the feedback. Dining quality appears inconsistent: while some families describe high-end, diet-adapted meals and pleasant dining venues, others report dissatisfaction and express a desire for greater nutritional oversight for residents with specific medical needs. Housekeeping and outdoor-area maintenance are unevenly applied, with some comments about inconsistent room-cleaning frequency and outdoor cushions or landscaping needing attention. Staffing stability is a mixed picture — many reviews praise caring staff, but others identify periods of understaffing, turnover, and resultant delays in responsiveness to requests.

    Clinical and admissions issues also appear as patterns. A few families described behaviors in memory-care that exceeded the unit’s capacity to manage safely, resulting in discharge; this points to limits in handling advanced dementia-related aggression rather than a broader lapse in day-to-day caregiving. Relatedly, some reviewers experienced unclear check-in or admissions communication, misalignment between quoted and actual pricing, and perception of aggressive sales tactics. Billing and fee practices — including annual increases and charges for services not consistently received — were a recurring financial concern.

    Overall, Brookdale Dr. Phillips offers many of the qualities families seek in a homelike assisted-living environment: engaged staff, active programming, attractive physical spaces, and visible leadership. Prospective residents and families should weigh these strengths against documented operational patterns — particularly around consistent staffing levels, dining and dietary oversight, maintenance of outdoor/common areas, memory-care capacity for high-acuity behavioral needs, and pricing transparency. For families prioritizing strong leadership, social programming, and a smaller community feel, Brookdale Dr. Phillips is often a good fit; families concerned about advanced dementia behaviors, long-term staffing consistency, or strict price stability should seek detailed, documented explanations from management and consider a targeted visit focused on those specific areas before committing.

    Reviews written on Mirador

    We have no reviews to show about Brookdale Dr. Phillips.

    Help other families by writing a review about your experience with this community.

    Location

    Brookdale Dr. Phillips is located at 8001 Pin Oak Dr, Orlando, FL, 32819.

    About Brookdale Dr. Phillips

    Brookdale Dr. Phillips holds State License #9566 and sits as a senior living community that gives older adults several types of care. People can choose from Independent Living, Assisted Living, Skilled Nursing, Memory Care, and options for Continuing Care Retirement Community (CCRC) services, so if needs change over time, folks can adjust their level of care without leaving the place they call home. The building has high ceilings and open architecture with big windows that let in plenty of sunlight, and you'll find living rooms in each wing along with a library, tea room, billiards room, computer room, and outside there's a garden and outdoor spaces for fresh air or gardening.

    Residents get help with daily life when they need it, like bathing, dressing, or medication management, and there's a nurse on staff part-time. Housekeeping, linen services, and transportation to appointments or planned outings are part of the support. Meals happen in a communal dining room with restaurant-style food, guest meals, private dining options, and catering when there's something special to celebrate. Floorplans have names like Al. Juniper, Al. Magnolia, and Al. Azalea, and suites-shared or private-come bright and spacious, fully carpeted, each with its own kitchenette and a private bath that has a step-in shower for safety. Small pets, like little dogs, can stay with their owners.

    For activities, the staff organize games, hobbies, religious services, and group events. There's recreation rooms and even a gym for staying active, with events and signature programs provided. The community says it's pet-friendly, has Wi-Fi and high-speed internet, and offers parking for folks who drive. For health and safety, there's staff available 24/7 for emergency alerts, security features, annual wellness visits, immunizations, health screenings, and help managing chronic health problems like diabetes or high blood pressure. Brookdale HealthPlus® gives on-site care coordination overseen by a registered nurse, and the staff is trained to work alongside outside healthcare providers if needed. Memory Care is set up to help adults living with memory conditions like Alzheimer's, so people with different health needs can stay in the same community as their care requirements change.

    Residents can spend time outdoors, walk through gardens, or sit and just enjoy the sunshine. There are entrance areas, common rooms for gathering, and pet-friendly features, so folks can feel at home and bring a little piece of their family with them. Skilled nursing is available for those who need more hands-on medical attention. There's a focus on giving support but also encouraging an active lifestyle, with choices laid out simply and staff there to help when needed, and all anyone needs to do is ask for a hand.

    About Brookdale

    Brookdale Dr. Phillips is managed by Brookdale.

    Brookdale Senior Living Inc. (NYSE: BKD) is the largest senior living operator in the United States, managing over 640 communities with capacity for approximately 59,000 residents across 41 states and employing around 36,000 associates. Founded in 1978 and publicly traded since 2005, Brookdale solidified its market leadership through major acquisitions including American Retirement Corporation (2006) and Emeritus Senior Living (2014), making it the only national full-spectrum senior living company. Headquartered in Nashville, Tennessee, Brookdale has topped the American Seniors Housing Association's ASHA 50 list and Argentum's largest providers list for multiple consecutive years.

    The company's comprehensive care continuum includes independent living, assisted living, memory care, skilled nursing, and continuing care retirement communities (CCRCs). Brookdale's signature Clare Bridge program, developed over 30 years ago by dementia-care experts, provides specialized Alzheimer's and dementia care through two distinct levels: Clare Bridge communities for comprehensive memory support and the Clare Bridge Solace program for advanced-stage dementia residents. The program is recognized by the Alzheimer's Association® for incorporating evidence-based Dementia Care Practice Recommendations and features secure environments, enclosed courtyards, Daily Path programming with six structured activities daily, and the InTouch technology platform offering personalized brain-stimulating games and therapeutic content.

    Brookdale's holistic Optimum Life® wellness approach balances six dimensions—Purposeful, Physical, Emotional, Social, Spiritual, and Intellectual—implemented through signature programs including B-Fit (eight exercise class options), Brain Fit (mental fitness workouts), My Life Story (resident storytelling), EngagementPlus (interest-based connections), Growing Together (collaborative learning), and The Ageless Spirit (kindness and gratitude practices). The Embrace Family Partnership provides caregiver education and support for families of memory care residents.

    The company's Brookdale HealthPlus® care coordination model, winner of the 2024 Argentum Best of the Best Award placing it among the top 1% of operators, is a technology-enabled healthcare service featuring dedicated RN Care Managers who proactively manage residents' health, coordinate care transitions, and help prevent avoidable hospitalizations. Communities using HealthPlus report 78% fewer urgent care visits, 36% fewer hospitalizations, and 63% more completed annual wellness visits. The Personal Solutions program delivers hygiene products, medications, and daily necessities directly to residents' doors with discreet packaging and monthly billing convenience.

    Following a strategic divestiture of its home health and hospice operations to HCA Healthcare (completed December 2023), Brookdale now focuses exclusively on senior living operations while maintaining its position as the industry's largest operator, committed to its mission of enriching lives with compassion, respect, excellence, and integrity.

    People often ask...

    Brookdale Dr. Phillips offers competitive pricing, with rates starting at a cost of $3,583 per month.

    Brookdale Dr. Phillips offers assisted living and memory care.

    There are 32 photos of Brookdale Dr. Phillips on Mirador.

    The full address for this community is 8001 Pin Oak Dr, Orlando, FL 32819.

    No, Brookdale Dr. Phillips does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Safety & Compliance

    In Florida, the Agency for Health Care Administration (AHCA) licenses assisted living facilities and publishes the results of its standard, complaint, and monitoring inspections.

    AHCA file number11965138
    StatusActive
    Facility typeAssisted Living Facility
    Capacity80 residents
    View the official license record

    Inspection Reports

    41

    Reports

    0

    Type A Citations

    0

    Type B Citations

    14

    Complaints

    13

    Years

    14 May 2026Standard
    Concluded that deficiencies identified during a licensure survey were corrected during a follow-up visit.
    12 Mar 2026Standard
    Investigated and found deficiencies in medication self-administration oversight and staff training documentation. The issues included missing written waivers for oral medication counseling and unsigned preservice orientation certificates.
    • Class 3A0052MEDICATION - ASSISTANCE WITH SELF-ADMIN
    • Class 3A0081TRAINING - STAFF IN-SERVICE
    04 Nov 2025Complaint
    Investigated a complaint and generator monitoring; found no deficiencies at the time of the survey.
    02 Jan 2025Monitor
    Found no deficiencies at the time of the survey.
    02 Oct 2024Complaint
    Found no deficiencies during the survey visit conducted in response to a complaint.
    28 Feb 2024Standard
    Found no deficiencies following a re-licensure survey that included Limited Nursing Service and generator monitoring.
    11 Apr 2023Complaint
    Investigated a complaint and found no deficiencies.
    11 Apr 2023Complaint
    Verified deficiencies identified in a prior complaint were corrected during the revisit.
    23 Jan 2023Complaint
    Identified a failure to implement proactive safety measures after a resident injury and inadequate documentation of care and assistive-device policy. The findings show missing follow-up actions and insufficient procedures to prevent further injuries.
    • Class 2A0025RESIDENT CARE - SUPERVISION
    • Class 3A0034ASSISTIVE DEVICES
    • CZ821REPORTING REQUIREMENTS; ELECTRONIC SUBMISSION
    24 Jan 2022Standard
    Concluded a re-licensure survey found no deficiencies.
    21 Jul 2021Expansion
    Found no deficiencies at the time of the visit.
    05 Mar 2020Standard
    Concluded that deficiencies were corrected during the revisit to the re-licensure survey.
    21 Jan 2020Standard
    An inspection identified multiple deficiencies in resident records, health assessments, daily care and supervision, and facility management and safety practices. Several items require corrective action and documentation to ensure compliance.
    • Class 3A0008ADMISSIONS - HEALTH ASSESSMENT
    • Class 3A0010ADMISSIONS - CONTINUED RESIDENCY
    • Class 3A0025RESIDENT CARE - SUPERVISION
    • Class 3A0052MEDICATION - ASSISTANCE WITH SELF-ADMIN
    • Class 3A0152PHYSICAL PLANT - SAFE LIVING ENVIRON/OTHER
    • Class 3A0160RECORDS - FACILITY
    • Class 4A0200EMERGENCY ENVIRONMENTAL CONTROL
    • Class 4CZ814BACKGROUND SCREENING CLEARINGHOUSE
    21 Jan 2020
    Concluded that the deficiency identified earlier had been corrected during the follow-up survey.
    25 Nov 2019Monitor
    Observed deficiencies related to preservice orientation for new staff and failure to implement elopement response policies; several staff lacked required orientation and records.
    • Class 3A0081TRAINING - STAFF IN-SERVICE
    14 Nov 2019Complaint
    Deficiencies identified earlier were corrected during the follow-up visit.
    06 Sept 2019Complaint
    Identified deficiencies in medication self-administration, medication labeling and orders, and emergency notification procedures that could affect resident safety.
    03 Jul 2019Complaint
    Identified deficiencies in medication management, resident rights/procedures, and emergency planning due to delays in medication fulfillment, slow pendant responses, and lack of official emergency plan approvals.
    • Class 3A0010ADMISSIONS - CONTINUED RESIDENCY
    • Class 3A0025RESIDENT CARE - SUPERVISION
    • Class 3A0030RESIDENT CARE - RIGHTS & FACILITY PROCEDURES
    • Class 3A0052MEDICATION - ASSISTANCE WITH SELF-ADMIN
    • Class 3A0056MEDICATION - LABELING AND ORDERS
    • Class 3A0200EMERGENCY ENVIRONMENTAL CONTROL
    06 Jun 2019
    Investigated a second revisit related to limited nursing services; deficiencies were corrected at the time of the survey.
    16 Apr 2019
    Found deficiencies in staffing oversight and in background screening recordkeeping.
    27 Feb 2019Monitor
    Investigated staffing and background screening issues and found deficiencies in training, record-keeping, and compliance with background screening requirements.
    • Class 3A0079STAFFING STANDARDS - LEVELS
    • Class 3A0161RECORDS - STAFF
    • Class 4CZ814BACKGROUND SCREENING CLEARINGHOUSE
    • Class 4CZ815BACKGROUND SCREENING; PROHIBITED OFFENSES
    • Class 4CZ816BACKGROUND SCREENING-COMPLIANCE ATTESTATION
    25 Feb 2019Monitor
    Verified no deficiencies were found during a follow-up visit related to the emergency environmental control plan. No deficiencies cited.
    03 Jan 2019Monitor
    Identified deficiencies in emergency environmental control planning, including missing alternate power equipment and incomplete plan components during an unannounced monitoring visit.
    • Class 3A0200EMERGENCY ENVIRONMENTAL CONTROL
    24 Oct 2018Complaint
    Investigated a complaint revisit conducted on 2018-10-24 and found no deficiencies.
    30 Jul 2018Complaint
    Investigated deficiencies in medication records and staffing schedules, showing the MOR not updated for one resident and the 24-hour staffing pattern not accurately reflected in written schedules.
    • Class 3A0054MEDICATION - RECORDS
    • Class 3A0079STAFFING STANDARDS - LEVELS
    17 Apr 2018Standard
    Found no deficiencies during the relicensure desk review.
    06 Mar 2018Standard
    Investigated deficiencies in health assessment documentation and staff health records; found the health assessment for resident #14 was inaccurate and not corrected, and one staff member's annual TB exam was not documented.
    18 Jan 2018Standard
    Found multiple deficiencies including incomplete health assessments, inaccurate medication records, labeling and ordering problems, and gaps in staff training and background screening records.
    • Class 3A0008ADMISSIONS - HEALTH ASSESSMENT
    • Class 3A0025RESIDENT CARE - SUPERVISION
    • Class 3A0054MEDICATION - RECORDS
    • Class 3A0056MEDICATION - LABELING AND ORDERS
    • Class 3A0078STAFFING STANDARDS - STAFF
    • Class 3A0086TRAINING - ADRD
    • Class 3A0162RECORDS - RESIDENT
    • Class 4CZ814BACKGROUND SCREENING CLEARINGHOUSE
    08 Aug 2017Complaint
    Investigated a complaint alleging deficiencies and found no deficiencies at the time of the visit.
    18 May 2017
    Found no deficiencies during the revisit conducted on 2017-05-18.
    05 Apr 2017Monitor
    Identified deficiencies in staff training and certification records, including missing required training for medication assistance and incomplete documentation.
    • Class 3A0084TRAINING - ASSIS SELF-ADMIN MEDS & MED MGMT
    • Class 3A0086TRAINING - ADRD
    • Class 4A0091TRAINING - DOCUMENTATION & MONITORING
    25 Apr 2016Standard
    Found previously cited deficiencies corrected on the day of the revisit.
    13 Apr 2015Complaint
    Verified that prior deficiencies were corrected on the day of the revisit.
    23 Dec 2014Complaint
    Identified a deficiency in adverse incident reporting; an event investigated by law enforcement was not submitted to the agency.
    • Class 3A0165RISK MGMT & QA; ADVERSE INCIDENT REPORT
    11 Dec 2014Monitor
    Found no deficiencies during the ECC/LNS monitoring visit.
    12 Aug 2014Monitor
    Conducted an ECC monitoring visit on 2014-08-12 and found no deficiencies.
    15 May 2014Monitor
    Observed no deficiencies during the visit.
    29 Jan 2014Standard
    Found no deficiencies in the survey. No deficiencies were noted.
    15 Jul 2013Monitor
    Investigated a follow-up visit and found no deficiencies.
    16 May 2013Complaint
    Investigated a complaint; the allegations were not substantiated and no deficiencies were found.
    13 Mar 2013Monitor
    Investigated deficiencies in staff records, health assessments, and training for direct care and extended congregate care providers.
    • Class 3A0078STAFFING STANDARDS - STAFF
    • Class 3A0161RECORDS - STAFF
    • Class 3AE205ECC - HEALTH ASSESSMENT
    • Class 3AE206ECC - SERVICE PLANS
    • Class 3AE210ECC - TRAINING

    Disclaimer

    Mirador Living is not affiliated with the owner or operator(s) of Brookdale Dr. Phillips. The information above has not been verified or approved by the owner or operator. For exact information, please contact Brookdale Dr. Phillips directly. There is no cost for this service. We are compensated by the community you select.

    Are you an owner or operator of Brookdale Dr. Phillips?

    Claim this listing to receive messages from prospective customers and manage your community page.

    Nearby Communities

    Assisted Living in Nearby Cities

    1. 33 facilities$4,668/mo
    2. 29 facilities$4,550/mo
    3. 65 facilities$4,953/mo
    4. 55 facilities$5,009/mo
    5. 39 facilities$4,548/mo
    6. 76 facilities$4,687/mo
    7. 112 facilities$4,501/mo
    8. 74 facilities$4,281/mo
    9. 63 facilities$4,331/mo
    10. 34 facilities$4,924/mo
    11. 90 facilities$3,894/mo
    12. 86 facilities$4,457/mo
    © 2026 Mirador Living