I toured several places and this one left the best impression. The facility is spotless and well kept, the staff are professional, kind and patient, residents seem happy and safe, and they serve homemade meals nightly-my mom is adjusting and staff work closely with her. I feel comfortable leaving her here and have real peace of mind; I'd recommend it to families seeking a caring, conveniently located community.
Loved one of resident
Jul 2026
Pricing
Prices shown are estimates and subject to change. Contact your senior living advisor for current pricing.
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Amenities
Healthcare services
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Coordination with health care providers
Medication management
Healthcare staffing
24-hour supervision
Meals and dining
Diabetes diet
Meal preparation and service
Special dietary restrictions
Room
Cable
Fully furnished
Housekeeping and linen services
Telephone
Wifi
Transportation
Transportation arrangement (medical)
Transportation to doctors appointments
Community services
Move-in coordination
Activities
Community-sponsored activities
Scheduled daily activities
Reviews
4.83·(6)
Overall rating
5
4
3
2
1
Care
5.0
Staff
5.0
Meals
5.0
Amenities
5.0
Value
4.0
Pros
Professional, patient staff
Responsive staff communication
Well-maintained interior and exterior
Clean, sanitary facility
Friendly resident community
Safe environment
Convenient location for families
Hands-on, caring ownership and management
Home-cooked meals nightly
Supportive transition assistance for new residents
Positive touring experience and first impression
Peace of mind for families
Cons
Slow resident engagement in activities during the transition period
Limited visibility of on-site specialized clinical or therapeutic services
Summary of reviews
Overall impression: The reviews convey a consistently positive impression of Swan at Lake Conway. Families emphasize professionalism, cleanliness, and a homelike atmosphere; touring experiences are reported as favorable and the facility’s convenient location is frequently noted. The facility appears to provide a sense of safety and reassurance for families placing loved ones there.
Care and staff: Care quality is framed around staff demeanor and responsiveness. Reviewers describe staff as professional, patient, understanding, and responsive to questions and changing needs. Several comments highlight staff–family communication and the ability to work well with individual residents, which supports a relatively smooth transition for new residents. The presence of a caring, hands-on owner/manager is described as a consistent positive factor in day-to-day interactions.
Dining: Meal service is presented as a strength. The facility’s dinner offerings are characterized as homemade meals served nightly, contributing to the homelike feel and family reassurance about daily living standards and nutrition.
Activities: Activity engagement is an area with some limitations. While staff are described as supportive during move-in and orientation, at least one reviewer noted that a resident was still adjusting and not yet participating in activities. This suggests that new residents may experience a transition period before becoming engaged in programming, and that activity uptake can be gradual.
Facilities and cleanliness: Physical plant and sanitation receive strong praise. Comments consistently reference a well-kept exterior, spotless interior, and an overall clean environment. The facility’s appearance and maintenance contribute to positive touring impressions and family confidence.
Management and notable patterns: Management is portrayed as involved and caring, with hands-on ownership that families find reassuring. The combination of small-scale, family-oriented management, consistent staff behavior, and nightly home-cooked meals appears to shape the facility’s identity. One pattern to note is the limited commentary about specialized clinical or therapeutic services in the available summaries; if residents require higher-acuity medical care or formal therapy programs, prospective families should request details about on-site clinical capabilities, staffing ratios, and access to outside providers.
Bottom line: Swan at Lake Conway presents as a clean, well-maintained, family-oriented assisted living option with attentive, patient staff and home-style dining. Prospective residents and families who prioritize a supportive, small-community environment and clear communication with staff are likely to find this facility appealing. Those with strong needs for rapid activity engagement or specialized clinical/therapy services should verify the facility’s program offerings and care scope during a visit.
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Location
Swan at Lake Conway Assisted Living Facility is located at 3714 St Moritz St, Orlando, FL, 32812.
About Swan at Lake Conway Assisted Living Facility
Swan At Lake Conway Assisted Living Facility is a residential care home located in Orlando, Florida, designed to provide seniors with a comfortable, supportive environment while ensuring that daily needs are attentively met. The community specializes in offering both private and semi-private accommodations, creating options for residents to choose their preferred living arrangement. Individualized attention from experienced staff ensures that each resident receives the level of assistance that best matches their particular needs, from personal care to help with daily living activities.
The dining experience at Swan At Lake Conway Assisted Living Facility is recognized as an important aspect of daily life, with nutritious meals planned and prepared to provide residents with an appetizing balance of vitamins and minerals. The on-site chefs and meal planners craft menus that not only meet dietary needs but also prioritize quality ingredients and enjoyable flavors, cultivating a dining atmosphere that residents look forward to each day.
Residents at Swan At Lake Conway Assisted Living Facility benefit from a vibrant array of activities and amenities designed to encourage engagement on social, physical, and mental levels. The community places a strong emphasis on fostering meaningful interactions, offering programs and events that stimulate residents intellectually and socially. The friendly, welcoming culture is supported by staff members who make every effort to create a positive and joyful environment, both for residents and visitors alike.
Known for its warm and attentive atmosphere, Swan At Lake Conway Assisted Living Facility prioritizes making each resident feel at home. The dedicated team is attentive to both the comfort and safety of residents, ensuring peace of mind for families and loved ones. As a residential care home, the facility offers a more intimate environment than larger institutions, which allows for deeper connections between residents and staff, and a more personalized approach to care.
Swan At Lake Conway Assisted Living Facility’s commitment to quality is also evident through its goal to provide the highest standards in daily living assistance, community engagement, and resident happiness. The community’s peaceful setting and focus on personalized, compassionate support have contributed to its reputation as a trustworthy choice for senior living in the Orlando area.
People often ask...
Swan at Lake Conway Assisted Living Facility offers competitive pricing, with rates starting at a cost of $3,576 per month.
Swan at Lake Conway Assisted Living Facility offers assisted living and board and care.
The full address for this community is 3714 St Moritz St, Orlando, FL 32812.
No, Swan at Lake Conway Assisted Living Facility does not offer respite care.
Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.
Safety & Compliance
In Florida, the Agency for Health Care Administration (AHCA) licenses assisted living facilities and publishes the results of its standard, complaint, and monitoring inspections.
Identified deficiencies in medical examinations, health assessments, care planning, and residents’ records; documentation did not meet required standards.
Class 3A0008ADMISSIONS - HEALTH ASSESSMENT
Class 3A0010ADMISSIONS - CONTINUED RESIDENCY
Class 3A0025RESIDENT CARE - SUPERVISION
Class 3A0033PHYSICAL RESTRAINTS
Class 3A0162RECORDS - RESIDENT
03 Jun 2024Standard
03 Jun 2024Standard
Concluded that deficiencies were corrected; no deficiencies were cited at the time of the survey.
26 Mar 2024Standard
26 Mar 2024Standard
Found deficiencies in elopement policies and drills, staff training/documentation, and emergency planning. Documentation and participation in required drills and trainings were not adequately maintained.
Class 3A0032RESIDENT CARE - ELOPEMENT STANDARDS
Class 3A0078STAFFING STANDARDS - STAFF
Class 3A0081TRAINING - STAFF IN-SERVICE
Class 3A0090TRAINING - DO NOT RESUSCITATE ORDERS
Class 3A0200EMERGENCY ENVIRONMENTAL CONTROL
22 May 2023Monitor
22 May 2023Monitor
Confirmed deficiencies were corrected during a follow-up assessment.
31 Jan 2023Monitor
31 Jan 2023Monitor
Investigated a complaint about staff training and orientation; found deficiencies in mandatory caregiver training and in securing proper new-employee orientation and in-service education, with deficiencies not corrected.
20 Oct 2022Monitor
20 Oct 2022Monitor
Investigated deficiencies related to staff background screening, administrator oversight, and mandatory training; multiple regulatory requirements were not met.
Class 3A0077STAFFING STANDARDS - ADMINISTRATORS
Class 3A0081TRAINING - STAFF IN-SERVICE
Class 3A0083TRAINING - FIRST AID AND CPR
Class 3A0090TRAINING - DO NOT RESUSCITATE ORDERS
CZ814BACKGROUND SCREENING CLEARINGHOUSE
03 Jan 2022Initial
03 Jan 2022Initial
Found no deficiencies during the desk review.
04 Nov 2021Initial
04 Nov 2021Initial
Observed deficiencies in emergency management and temperature control planning, lacking required information on temperature-maintained areas, fuel/backup power, and notification/approval processes.
A0200EMERGENCY ENVIRONMENTAL CONTROL
07 Sept 2021Initial
07 Sept 2021Initial
Found deficiencies in recordkeeping and emergency planning, and gaps in resident elopement policies and facilities’ safety measures.
Class 3A0032RESIDENT CARE - ELOPEMENT STANDARDS
Class 3A0152PHYSICAL PLANT - SAFE LIVING ENVIRON/OTHER
Class 3A0160RECORDS - FACILITY
Class 3A0200EMERGENCY ENVIRONMENTAL CONTROL
10 Mar 2021Complaint
10 Mar 2021Complaint
Concluded that a prior deficiency was corrected by the time of the visit following a complaint investigation and infection control monitoring.
03 Feb 2021Complaint
03 Feb 2021Complaint
Concluded that the deficiency had been corrected at the time of the visit.
Class 3A0030RESIDENT CARE - RIGHTS & FACILITY PROCEDURES
A0008ADMISSIONS - HEALTH ASSESSMENT
03 Feb 2021Complaint
03 Feb 2021Complaint
Identified deficiencies related to residents' rights and required written policies, including missing written house rules and lack of posted resident rights information.
Class 3A0030RESIDENT CARE - RIGHTS & FACILITY PROCEDURES
A0008ADMISSIONS - HEALTH ASSESSMENT
A0300FACILITY CLOSURE
03 Feb 2021Complaint
03 Feb 2021Complaint
Verified a prior deficiency cited in complaint investigations was corrected during a follow-up visit on 2021-02-03.
Class 3A0030RESIDENT CARE - RIGHTS & FACILITY PROCEDURES
01 Dec 2020Complaint
01 Dec 2020Complaint
Identified licensure deficiencies due to unauthorized changes in space and lack of required approvals.
Class 3A0004LICENSURE - REQUIREMENTS
01 Dec 2020Complaint
01 Dec 2020Complaint
Investigated allegations found that an unlicensed caregiver administered an injection and staff did not meet required qualifications; the deficiency remained uncorrected.
Class 3A0004LICENSURE - REQUIREMENTS
A0001DEFINITIONS
A0078STAFFING STANDARDS - STAFF
01 Dec 2020Monitor
01 Dec 2020Monitor
Concluded no deficiencies were found on the revisit.
01 Dec 2020Monitor
01 Dec 2020Monitor
Verified that deficiencies were corrected during a follow-up monitoring visit conducted on 2020-12-01. No deficiencies were cited.
16 Jun 2020Complaint
16 Jun 2020Complaint
Investigated deficiencies in admission criteria, staffing qualifications, and transfer safety; observed residents admitted beyond criteria, unlicensed staff performing tasks requiring licensure, and improper transfer handling.
Class 3A0007ADMISSIONS - CRITERIA
Class 3A0078STAFFING STANDARDS - STAFF
05 May 2020Monitor
05 May 2020Monitor
Identified deficiencies in admission documentation, residents’ rights, and Covid-19 screening procedures during the assessment.
Class 3A0030RESIDENT CARE - RIGHTS & FACILITY PROCEDURES
11 Feb 2020
11 Feb 2020
Identified deficiencies in supervision and medication management, including failure to follow medical orders and to employ required consultant oversight.
A0025RESIDENT CARE - SUPERVISION
A0058PHARMACY & DIETARY; UNCORRECTED DEFICIENCIES
01 Oct 2019
01 Oct 2019
Identified multiple deficiencies in medication management and resident care oversight. A third revisit confirmed continuing deficiencies.
Class 3A0054MEDICATION - RECORDS
Class 3A0056MEDICATION - LABELING AND ORDERS
Class 3A0058PHARMACY & DIETARY; UNCORRECTED DEFICIENCIES
A0025RESIDENT CARE - SUPERVISION
01 Oct 2019Standard
01 Oct 2019Standard
Concluded that deficiencies were corrected at the time of the survey.
29 May 2019
29 May 2019
Found deficiencies in resident care supervision with a medication order not followed for one resident and the deficiency remained uncorrected.
A0025RESIDENT CARE - SUPERVISION
A0053MEDICATION - ADMINISTRATION
29 May 2019Standard
29 May 2019Standard
Found deficiencies in medication administration involving an unlicensed caregiver, and the deficiencies remained uncorrected.
01 Apr 2019
01 Apr 2019
Found a deficiency in medication administration due to a missed 2 a.m. dose and a double-dosing recorded at 8 a.m.
A0025RESIDENT CARE - SUPERVISION
01 Apr 2019Standard
01 Apr 2019Standard
Identified deficiencies in personnel records, health assessments, background screenings, and resident records; several findings remained uncorrected.
Class 4A0168RESIDENT REFUND POLICY
A0008ADMISSIONS - HEALTH ASSESSMENT
A0078STAFFING STANDARDS - STAFF
A0081TRAINING - STAFF IN-SERVICE
A0162RECORDS - RESIDENT
A0030RESIDENT CARE - RIGHTS & FACILITY PROCEDURES
AZ814BACKGROUND SCREENING CLEARINGHOUSE
ZZ816BACKGROUND SCREENING-COMPLIANCE ATTESTATION
18 Feb 2019Monitor
18 Feb 2019Monitor
Found deficiencies in resident care supervision and medication administration; failed to follow provider orders and document notifications when a resident was hospitalized.
Class 3A0025RESIDENT CARE - SUPERVISION
18 Feb 2019Standard
18 Feb 2019Standard
Identified multiple deficiencies in elopement prevention, staff training, and background screening practices, with concerns about record-keeping and compliance.
Class 3A0008ADMISSIONS - HEALTH ASSESSMENT
Class 3A0010ADMISSIONS - CONTINUED RESIDENCY
Class 3A0030RESIDENT CARE - RIGHTS & FACILITY PROCEDURES
Class 3A0032RESIDENT CARE - ELOPEMENT STANDARDS
Class 3A0052MEDICATION - ASSISTANCE WITH SELF-ADMIN
Class 3A0056MEDICATION - LABELING AND ORDERS
Class 3A0078STAFFING STANDARDS - STAFF
Class 3A0081TRAINING - STAFF IN-SERVICE
Class 3A0082TRAINING - HIV/AIDS
Class 3A0083TRAINING - FIRST AID AND CPR
Class 3A0084TRAINING - ASSIS SELF-ADMIN MEDS & MED MGMT
Class 3A0085TRAINING - NUTRITION & FOOD SERVICE
Class 4A0091TRAINING - DOCUMENTATION & MONITORING
Class 3A0160RECORDS - FACILITY
Class 4A0161RECORDS - STAFF
Class 3A0162RECORDS - RESIDENT
Class 3A0163RECORDS - RESIDENT, PENALTIES FOR ALTERATION
Class 4A0167RESIDENT CONTRACTS
Class 4CZ813RESULTS OF SCREENING & NOTIFICATION IN FILE
Class 4CZ814BACKGROUND SCREENING CLEARINGHOUSE
Class 4CZ815BACKGROUND SCREENING; PROHIBITED OFFENSES
Class 4CZ816BACKGROUND SCREENING-COMPLIANCE ATTESTATION
ZZ816BACKGROUND SCREENING-COMPLIANCE ATTESTATION
18 Feb 2019Complaint
18 Feb 2019Complaint
Investigated a revisit to a complaint investigation and found no deficiencies.
29 Nov 2018Complaint
29 Nov 2018Complaint
Investigated a complaint and found no deficiencies related to the allegation.
06 Sept 2018Complaint
06 Sept 2018Complaint
Identified deficiencies in fire-safety records and emergency power planning, including missing documentation and access issues.
Class 3A0054MEDICATION - RECORDS
Class 3A0152PHYSICAL PLANT - SAFE LIVING ENVIRON/OTHER
Class 3A0160RECORDS - FACILITY
Class 3A0200EMERGENCY ENVIRONMENTAL CONTROL
30 Jul 2018Complaint
30 Jul 2018Complaint
Investigated a complaint and found no deficiencies.
12 Jun 2018Complaint
12 Jun 2018Complaint
Identified deficiencies in admitting a resident without meeting minimum criteria, in notifying the Agency about administrator changes, and in maintaining background screening records.
Class 3A0007ADMISSIONS - CRITERIA
Class 3A0077STAFFING STANDARDS - ADMINISTRATORS
Class 3A0078STAFFING STANDARDS - STAFF
A0010ADMISSIONS - CONTINUED RESIDENCY
AZ814BACKGROUND SCREENING CLEARINGHOUSE
22 Mar 2018Complaint
22 Mar 2018Complaint
Identified deficiencies in health assessments, medication records, staff training, and background screenings during the licensing review.
Class 3A0008ADMISSIONS - HEALTH ASSESSMENT
Class 3A0010ADMISSIONS - CONTINUED RESIDENCY
Class 2A0025RESIDENT CARE - SUPERVISION
Class 3A0054MEDICATION - RECORDS
Class 3A0081TRAINING - STAFF IN-SERVICE
Class 3A0084TRAINING - ASSIS SELF-ADMIN MEDS & MED MGMT
Class 4CZ814BACKGROUND SCREENING CLEARINGHOUSE
AZ814BACKGROUND SCREENING CLEARINGHOUSE
20 Feb 2018Complaint
20 Feb 2018Complaint
Identified a deficiency in Emergency Management Plan documentation; the annual approval letter was not available.
Class 3A0181EMERGENCY PLAN APPROVAL
05 May 2017Complaint
05 May 2017Complaint
Found no deficiencies. Revisit confirmed continued compliance.
14 Mar 2017Complaint
14 Mar 2017Complaint
Found a deficiency for not securing centrally stored medications, with an unlocked medication cart and exposed keys.
Class 3A0055MEDICATION - STORAGE AND DISPOSAL
30 Jan 2017Standard
30 Jan 2017Standard
Concluded no deficiencies were found during the licensure survey conducted on January 30, 2017.
14 Dec 2016Complaint
14 Dec 2016Complaint
Found no deficiencies. The revisit confirmed that previously cited deficiencies were corrected on the day of the revisit.
A0008ADMISSIONS - HEALTH ASSESSMENT
A0081TRAINING - STAFF IN-SERVICE
A0091TRAINING - DOCUMENTATION & MONITORING
A0084TRAINING - ASSIS SELF-ADMIN MEDS & MED MGMT
A0040RESIDENT EDUCATION- VENOUS THROMBOEMBOLISM (V
14 Dec 2016Complaint
14 Dec 2016Complaint
Concluded that no deficiencies were identified during the complaint investigation conducted on December 14, 2016.
25 Oct 2016Complaint
25 Oct 2016Complaint
Identified four unresolved deficiencies, including an incomplete health assessment and missing staff training documentation related to medication administration.
Class 3A0008ADMISSIONS - HEALTH ASSESSMENT
Class 3A0081TRAINING - STAFF IN-SERVICE
Class 3A0084TRAINING - ASSIS SELF-ADMIN MEDS & MED MGMT
Class 3A0090TRAINING - DO NOT RESUSCITATE ORDERS
16 Jul 2015Standard
16 Jul 2015Standard
Confirmed previously cited deficiencies were corrected on the day of the revisit; no new deficiencies were cited.
A0010ADMISSIONS - CONTINUED RESIDENCY
A0030RESIDENT CARE - RIGHTS & FACILITY PROCEDURES
A0078STAFFING STANDARDS - STAFF
A0091TRAINING - DOCUMENTATION & MONITORING
17 Mar 2015Standard
17 Mar 2015Standard
Identified deficiencies in health assessment accuracy, staffing records, and training documentation during a licensing survey.
Class 3A0010ADMISSIONS - CONTINUED RESIDENCY
Class 3A0030RESIDENT CARE - RIGHTS & FACILITY PROCEDURES
Class 3A0078STAFFING STANDARDS - STAFF
Class 3A0091TRAINING - DOCUMENTATION & MONITORING
27 Feb 2014Complaint
27 Feb 2014Complaint
Concluded that no deficiencies were identified during the second revisit to CCR#2013011426.
A0055MEDICATION - STORAGE AND DISPOSAL
A0079STAFFING STANDARDS - LEVELS
A0081TRAINING - STAFF IN-SERVICE
A0090TRAINING - DO NOT RESUSCITATE ORDERS
A0161RECORDS - STAFF
13 Jan 2014Complaint
13 Jan 2014Complaint
Investigated a complaint revisit and found deficiencies in staff training and personnel records that remained uncorrected. Deficiencies included failure to provide mandated in-service training, failure to ensure required health statements in staff records, and failure to have at least one staff member trained in First Aid/CPR on site at all times.
Class 3A0090TRAINING - DO NOT RESUSCITATE ORDERS
Class 3A0161RECORDS - STAFF
A0055MEDICATION - STORAGE AND DISPOSAL
A0079STAFFING STANDARDS - LEVELS
A0081TRAINING - STAFF IN-SERVICE
01 Nov 2013Complaint
01 Nov 2013Complaint
Identified multiple deficiencies related to health assessments, resident care, medication handling, staffing, and staff training.
Class 3A0007ADMISSIONS - CRITERIA
Class 3A0008ADMISSIONS - HEALTH ASSESSMENT
Class 3A0025RESIDENT CARE - SUPERVISION
Class 3A0028RESIDENT CARE - ACTIVITIES OF DAILY LIVING
Class 3A0053MEDICATION - ADMINISTRATION
Class 3A0055MEDICATION - STORAGE AND DISPOSAL
Class 3A0079STAFFING STANDARDS - LEVELS
Class 3A0081TRAINING - STAFF IN-SERVICE
Class 4A0167RESIDENT CONTRACTS
08 Apr 2013Standard
08 Apr 2013Standard
Verified that deficiencies cited in a prior licensure survey were corrected on the day of the revisit; the revisit found continued compliance.
A0026RESIDENT CARE - SOCIAL & LEISURE ACTIVITIES
A0052MEDICATION - ASSISTANCE WITH SELF-ADMIN
15 Jan 2013Standard
15 Jan 2013Standard
Investigated deficiencies in activity programming, resident medication self-administration support, and staff training.
Class 3A0026RESIDENT CARE - SOCIAL & LEISURE ACTIVITIES
Class 3A0052MEDICATION - ASSISTANCE WITH SELF-ADMIN
Class 3A0090TRAINING - DO NOT RESUSCITATE ORDERS
19 Nov 2012Monitor
19 Nov 2012Monitor
Found that the deficiencies previously cited were corrected during the revisit.
A0079STAFFING STANDARDS - LEVELS
AZ815BACKGROUND SCREENING; PROHIBITED OFFENSES
19 Nov 2012Monitor
19 Nov 2012Monitor
Determined that no deficiencies were noted during the licensure survey conducted for increasing capacity from 6 to 8 beds.
16 Oct 2012Monitor
16 Oct 2012Monitor
Found deficiencies in staffing levels and in background screening procedures for personnel.
A0079STAFFING STANDARDS - LEVELS
AZ815BACKGROUND SCREENING; PROHIBITED OFFENSES
A0007ADMISSIONS - CRITERIA
09 Aug 2012Monitor
09 Aug 2012Monitor
Identified multiple deficiencies across safety, staffing, documentation, and background screening, with violations cited for inadequate compliance and record-keeping.
Class 3A0004LICENSURE - REQUIREMENTS
Class 4A0008ADMISSIONS - HEALTH ASSESSMENT
Class 3A0076DO NOT RESUSCITATE ORDERS (DNROS)
Class 3A0079STAFFING STANDARDS - LEVELS
Class 4A0167RESIDENT CONTRACTS
Class 4AZ815BACKGROUND SCREENING; PROHIBITED OFFENSES
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Mirador Living is not affiliated with the owner or operator(s) of Swan at Lake Conway Assisted Living Facility. The information above has not been verified or approved by the owner or operator. For exact information, please contact Swan at Lake Conway Assisted Living Facility directly. There is no cost for this service. We are compensated by the community you select.
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