The Opal on Hermitage

    1780 Hermitage Blvd, Tallahassee, FL 32308
    • Assisted Living

    Warm, clean, welcoming care community

    I placed my mom here and have been very pleased - the staff are warm, attentive and communicative, and they made the transition smooth and supportive. The facility feels home-like and clean, with good meals, pleasant outdoor spaces and plenty of activities; residents seem engaged and cared for. I'd recommend touring this welcoming, accommodating community.

    Loved one of resident
    Jul 2026

    Pricing

    Prices shown are estimates and subject to change. Contact your senior living advisor for current pricing.

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Coordination with health care providers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (medical)
    • Transportation arrangement (non-medical)
    • Transportation to doctors appointments

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Pet friendly
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    Reviews

    4.51·(70)

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.0
    • Staff

      4.4
    • Meals

      4.0
    • Amenities

      3.6
    • Value

      3.0

    Pros

    • Compassionate, resident-focused staff
    • Attentive and personable nursing and caregiving team
    • Restaurant-style, varied meal program
    • Clean, well-maintained common areas and rooms
    • Engaging activities including exercise, games, and animal visits
    • Small, home-like community atmosphere
    • Accessible outdoor spaces and screened porch
    • Pet-friendly environment
    • Responsive maintenance services
    • Personalized care with staff familiarity of resident preferences
    • Convenient location near shops and services
    • Supportive transition assistance and family communication

    Cons

    • Inconsistent staffing levels leading to variable care responsiveness
    • Delays in call-bell response and assistance
    • Inconsistent housekeeping and sanitation practices, including odor concerns
    • Gaps in medication administration and clinical follow-through
    • Irregular meal-service continuity and variable portioning
    • Limited availability of transportation services
    • Inconsistent availability of personal-care tasks (e.g., showering assistance)
    • Billing and charge reconciliation problems
    • High staff turnover and transitional leadership

    Summary of reviews

    The Opal on Hermitage presents a mixed but instructive picture for families evaluating senior living. Many reviewers highlight consistent strengths: staff are frequently described as warm, attentive, and familiar with residents’ preferences; the community is small and home-like with attractive outdoor spaces and pet-friendly amenities; maintenance responsiveness and overall upkeep of public areas receive positive mention; and the dining program is often called restaurant-style with varied menus and appetizing hot meals. Activity offerings such as exercise classes, Bingo, singalongs and occasional animal visits contribute to social engagement for many residents.

    At the same time, a recurring pattern of operational inconsistencies appears across reviews. Staffing levels and staff continuity are uneven, producing variable experiences from one family to another. Consequences cited include delays in responding to call bells, inconsistent assistance with personal-care tasks (including scheduled showers), and reliance on private aides in some cases. Several families also raised concerns about medication administration and clinical follow-through; these notes suggest the need to clarify clinical staffing, medication protocols, and on-shift nursing coverage with facility leadership.

    Housekeeping and sanitation practices are another area of divergence. While many report clean, well-maintained common areas and praise specific housekeeping staff, others describe room-level sanitation concerns and transient odor issues. Meal service, although praised for quality when fully staffed, has also been affected by staffing and kitchen disruptions; reviewers mention variable portion sizes, occasional interruptions to service, and limited in-room meal-service capabilities. Transportation availability and activity staffing have also been described as inconsistent at times, particularly on weekends or during staffing transitions.

    Management transition and staff turnover are prominent contextual factors. Reviewers note recent changes in leadership and ownership activity, with some families observing improvement under new management and others reporting ongoing gaps. Financial and administrative issues are flagged in several accounts (billing discrepancies, charge adjustments, and refund delays), so prospective residents should review contracts and billing practices carefully.

    Recommendation for families: the community offers genuine strengths in staff warmth, a small-community feel, engaging programming, and well-kept common spaces. However, because experiences vary, visitors should: observe a meal service in person; ask for specific staffing ratios and on-shift clinical coverage; request written descriptions of housekeeping and toileting/incontinence support schedules; review medication-management procedures; clarify transportation availability; and obtain a clear billing/charge reconciliation process. Confirm how the current management transition is expected to affect staffing, clinical protocols, and family communication so you can match the community’s operational profile to the prospective resident’s care needs.

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    Location

    Map showing location of The Opal on Hermitage

    The Opal on Hermitage is located at 1780 Hermitage Blvd, Tallahassee, FL, 32308.

    About The Opal on Hermitage

    The Opal on Hermitage sits in Tallahassee, Florida, and offers a broad range of care options for seniors, so folks there can get Independent Living, Assisted Living, Memory Care, Adult Day Services, Long-Term Care and Skilled Nursing, and both Home Health Care and Non-Medical Home Care, all under one roof. The building holds up to 60 residents and spreads everything across one floor, which really makes moving around much easier for those with walkers, wheelchairs, or just older legs. Rooms range from studios to one-bedroom options and include private or companion suites, with wall-to-wall carpet, kitchenettes, plenty of cabinet space, and step-in showers for safety, and there are also some units that offer lovely garden views. The place focuses on giving folks choices and making sure every resident can live as independently as possible, with the help they need for things like bathing, dressing, and managing their medicines, and there's always someone on staff, day or night, in case of an emergency or when a little help's needed.

    They've got activities going on every day, from morning fitness classes and TED Talks to happy hours, a book club, movie nights, and music programs, so it's clear they want people to keep busy if they want to. Residents can spend time in the sun room, the fireside living room, the screened-in porch overlooking a courtyard, or outside on the well-kept walking paths or gardens, which are great for those who like a little fresh air or a bit of gardening. There's a game room, a library, a family room for visitors and socializing, plus a spa and wellness space, as well as a fitness room for exercise and staying active. There's special attention paid to healthy meals and snacks, so those with diets or food needs will likely find support there.

    Health services cover a lot: there are on-site doctors and visiting specialists, physical, occupational, and speech therapies, mobile lab and diagnostic services, plus access to a pharmacy and medication reminders. Memory Care happens through the Reflections program, with secure outdoor courtyards and staff trained to work with people living with dementia or Alzheimer's, and they even offer support and resources for families to help them understand legal, financial, and care needs. Adult Day Services are available during the weekdays if families need a break or have to work. The Opal on Hermitage is licensed in Florida and regularly reviewed for compliance, holding both ECC and State License AL9181, and has even been named "Best of Tallahassee" by the local community in Assisted Living.

    The community stands out for being smaller and family-like in feel, which a lot of people might appreciate, and the staff has a reputation for compassion and respect thanks to Brookdale, the larger organization that's been involved in senior care since 1978. They tailor care plans to each person's wants and needs, whether someone's independent, needs a little help, or more hands-on support. Amenities like WiFi, cable, laundry, housekeeping, salon services, and safe, clean common areas help create comfort and make daily life easier. The building's kept clean and smelling good, which isn't always the case everywhere, and with the emergency call system, families know there's help around if needed. Overall, this is a place where seniors can be as independent as they like, get involved in activities, and have care, safety, and comfort close at hand, without feeling crowded or overlooked.

    About Brookdale

    The Opal on Hermitage is managed by Brookdale.

    Brookdale Senior Living Inc. (NYSE: BKD) is the largest senior living operator in the United States, managing over 640 communities with capacity for approximately 59,000 residents across 41 states and employing around 36,000 associates. Founded in 1978 and publicly traded since 2005, Brookdale solidified its market leadership through major acquisitions including American Retirement Corporation (2006) and Emeritus Senior Living (2014), making it the only national full-spectrum senior living company. Headquartered in Nashville, Tennessee, Brookdale has topped the American Seniors Housing Association's ASHA 50 list and Argentum's largest providers list for multiple consecutive years.

    The company's comprehensive care continuum includes independent living, assisted living, memory care, skilled nursing, and continuing care retirement communities (CCRCs). Brookdale's signature Clare Bridge program, developed over 30 years ago by dementia-care experts, provides specialized Alzheimer's and dementia care through two distinct levels: Clare Bridge communities for comprehensive memory support and the Clare Bridge Solace program for advanced-stage dementia residents. The program is recognized by the Alzheimer's Association® for incorporating evidence-based Dementia Care Practice Recommendations and features secure environments, enclosed courtyards, Daily Path programming with six structured activities daily, and the InTouch technology platform offering personalized brain-stimulating games and therapeutic content.

    Brookdale's holistic Optimum Life® wellness approach balances six dimensions—Purposeful, Physical, Emotional, Social, Spiritual, and Intellectual—implemented through signature programs including B-Fit (eight exercise class options), Brain Fit (mental fitness workouts), My Life Story (resident storytelling), EngagementPlus (interest-based connections), Growing Together (collaborative learning), and The Ageless Spirit (kindness and gratitude practices). The Embrace Family Partnership provides caregiver education and support for families of memory care residents.

    The company's Brookdale HealthPlus® care coordination model, winner of the 2024 Argentum Best of the Best Award placing it among the top 1% of operators, is a technology-enabled healthcare service featuring dedicated RN Care Managers who proactively manage residents' health, coordinate care transitions, and help prevent avoidable hospitalizations. Communities using HealthPlus report 78% fewer urgent care visits, 36% fewer hospitalizations, and 63% more completed annual wellness visits. The Personal Solutions program delivers hygiene products, medications, and daily necessities directly to residents' doors with discreet packaging and monthly billing convenience.

    Following a strategic divestiture of its home health and hospice operations to HCA Healthcare (completed December 2023), Brookdale now focuses exclusively on senior living operations while maintaining its position as the industry's largest operator, committed to its mission of enriching lives with compassion, respect, excellence, and integrity.

    People often ask...

    The Opal on Hermitage offers competitive pricing, with rates starting at a cost of $4,911 per month.

    The Opal on Hermitage offers assisted living.

    There are 20 photos of The Opal on Hermitage on Mirador.

    The full address for this community is 1780 Hermitage Blvd, Tallahassee, FL 32308.

    No, The Opal on Hermitage does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Safety & Compliance

    In Florida, the Agency for Health Care Administration (AHCA) licenses assisted living facilities and publishes the results of its standard, complaint, and monitoring inspections.

    License number11964708
    StatusActive
    Facility typeAssisted Living Facility
    Capacity75 residents
    View the official license record

    Inspection Reports

    37

    Reports

    0

    Type A Citations

    0

    Type B Citations

    8

    Complaints

    14

    Years

    05 Nov 2025Standard
    Found no deficiencies identified during an unannounced re-licensure survey and Emergency Environmental Control survey.
    • A0008ADMISSIONS - HEALTH ASSESSMENT
    26 Aug 2025Complaint
    Investigated a complaint and found no deficiencies.
    12 Jun 2024Standard
    Investigated a change of ownership and related environmental monitoring survey; no deficiencies were identified.
    • A0004LICENSURE - REQUIREMENTS
    27 Feb 2024Complaint
    Investigated an unannounced complaint and found no deficiencies.
    28 Aug 2023Monitor
    Investigated an emergency environmental control monitoring survey and found no deficiencies identified at the time of the survey.
    23 Jun 2022Standard
    Found no deficiencies identified during the survey.
    • A0001DEFINITIONS
    07 Apr 2021Complaint
    Investigated an unannounced complaint and focused infection control survey; the allegations were not substantiated.
    17 Aug 2020Complaint
    Investigated an unannounced complaint survey focusing on infection control and generator assessment; no areas of concern identified.
    09 Jan 2020Standard
    Found no deficiencies identified during a biennial survey.
    • A0004LICENSURE - REQUIREMENTS
    25 Nov 2019Complaint
    Found no deficiencies.
    25 Nov 2019Monitor
    Found to be in compliance with state regulations after a generator assessment was conducted.
    21 Aug 2017Standard
    Found no deficiencies identified during the survey.
    31 Jan 2017Monitor
    Found no deficiencies identified during an unannounced monitoring survey conducted on January 31, 2017.
    25 Aug 2016Monitor
    Observed no deficiencies noted during the monitoring.
    03 May 2016Complaint
    Found no deficiencies.
    16 Mar 2016
    Concluded that previously identified deficiencies were corrected.
    • A0010ADMISSIONS - CONTINUED RESIDENCY
    • AN278LNS - RECORDS
    16 Mar 2016Complaint
    Investigated a complaint; no deficiencies were identified.
    02 Feb 2016Monitor
    Found deficiencies in LNS records and admissions residency documentation; monthly nursing assessments were not completed for residents receiving LNS, and residency criteria were not documented after a significant change in condition.
    • Class 3A0010ADMISSIONS - CONTINUED RESIDENCY
    • Class 3AN278LNS - RECORDS
    10 Nov 2015Standard
    Confirmed that previously cited deficiencies were corrected during a revisit survey.
    • AN278LNS - RECORDS
    29 Sept 2015Standard
    Investigated deficiency in nursing assessments for residents receiving Limited Nursing Services; one of two resident records reviewed lacked a complete nursing assessment.
    • Class 3A0056MEDICATION - LABELING AND ORDERS
    • Class 3AN278LNS - RECORDS
    15 Apr 2015Monitor
    Found no deficiencies.
    02 Jan 2015Monitor
    Investigated an Extended Congregate Care monitoring survey; no deficiencies were found at the time of the survey.
    10 Nov 2014Monitor
    Found no deficiencies. The monitoring survey noted no discernible deficiencies on the date of the visit.
    01 Aug 2014Complaint
    Investigated a complaint survey conducted on 2014-08-01; found no deficiencies cited.
    30 Jul 2014Monitor
    Found no deficiencies identified during the July 30, 2014 survey revisit.
    30 Jul 2014Monitor
    Found no deficiencies during an ECC monitoring survey.
    25 Jun 2014Monitor
    Identified deficiencies in service plan development within 14 days for residents receiving extended congregate care and in monthly nursing assessments for residents receiving limited nursing services.
    • Class 3AE206ECC - SERVICE PLANS
    • Class 3AN278LNS - RECORDS
    02 Jan 2014Monitor
    Found no deficiencies cited after an unannounced survey conducted on January 2, 2014.
    27 Nov 2013Standard
    Concluded that all deficiencies were cleared and no new deficiencies were identified during the revisit.
    • AZ815BACKGROUND SCREENING; PROHIBITED OFFENSES
    27 Nov 2013Monitor
    Investigated a revisit for background screening and prohibited offenses; all prior deficiencies were cleared and no new deficiencies were identified.
    08 Oct 2013Standard
    Identified deficiencies in staff training records; two of three newly hired employees lacked documentation of required in-service training on reporting major incidents, reporting adverse incidents, resident rights, activities of daily living and behavioral needs, and three of three employees lacked documentation of training on the facility's policies and procedures.
    • Class 3A0081TRAINING - STAFF IN-SERVICE
    • Class 3A0090TRAINING - DO NOT RESUSCITATE ORDERS
    02 Oct 2013Monitor
    Identified a deficiency in background screening; one person who provides personal care did not have a required Level 2 background check.
    • Class 4AZ815BACKGROUND SCREENING; PROHIBITED OFFENSES
    02 Apr 2013Monitor
    Determined no deficiencies were found during a licensure survey.
    07 Jan 2013Monitor
    Investigated deficiencies related to licensure for limited nursing services after a state survey.
    • Class 3AN278LNS - RECORDS
    28 Nov 2012Monitor
    Verified no deficiencies were found during the extended congregate care revisit conducted on 2012-11-28.
    • AE210ECC - TRAINING
    • AZ815BACKGROUND SCREENING; PROHIBITED OFFENSES
    28 Nov 2012Monitor
    Found no deficiencies during an unannounced monitoring visit conducted on 2012-11-28.
    17 Sept 2012Monitor
    Identified deficiencies related to background screening requirements for staff, including the implementation of Level 2 background checks and fingerprinting processes.
    • Class 3AE210ECC - TRAINING
    • Class 4AZ815BACKGROUND SCREENING; PROHIBITED OFFENSES

    Disclaimer

    Mirador Living is not affiliated with the owner or operator(s) of The Opal on Hermitage. The information above has not been verified or approved by the owner or operator. For exact information, please contact The Opal on Hermitage directly. There is no cost for this service. We are compensated by the community you select.

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