Woodmont Senior Living

    3207 N Monroe St, Tallahassee, FL 32303
    • Assisted Living
    • Memory Care

    Homey community with attentive staff

    I moved my mom in and I'm very pleased overall - the staff are warm, attentive and know residents by name, the building is clean and well-maintained with a lovely courtyard, and there are plenty of activities, outings and transportation. Meals are good, memory-care and nursing support are responsive, and management communicates well; it feels like a homey, caring community I'd recommend.

    Loved one of resident
    Jul 2026

    Pricing

    Prices shown are estimates and subject to change. Contact your senior living advisor for current pricing.

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Coordination with health care providers
    • Hospice waiver
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Memory care community services

    • Dementia waiver
    • Mild cognitive impairment
    • Specialized memory care programming

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (medical)
    • Transportation arrangement (non-medical)
    • Transportation to doctors appointments

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    Reviews

    4.35·(198)

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.4
    • Staff

      4.6
    • Meals

      4.0
    • Amenities

      3.8
    • Value

      3.2

    Pros

    • Compassionate and attentive caregiving staff
    • Strong nursing presence and hospice support
    • Personalized, family-style resident interactions
    • Home-like atmosphere and welcoming ambiance
    • Robust daily activities and regular outings
    • On-site transportation for medical and shopping trips
    • Southern-style dining with multiple menu choices
    • Clean, well-maintained grounds and courtyard spaces
    • Renovated common areas and ongoing improvements
    • Private rooms and a range of apartment sizes
    • Continuum of care including memory care services
    • Pet-therapy and engagement programming
    • Responsive front-desk and concierge assistance
    • Inclusive pricing options with limited hidden fees
    • Supportive move-in and transition coordination

    Cons

    • Inconsistent staffing levels and high staff turnover
    • Gaps in supervision and delayed response during night shifts
    • Medication-management and controlled-substance process lapses
    • Communication and billing-process deficiencies
    • Housekeeping and sanitation inconsistencies; odor concerns
    • Variable meal quality and limited dietary accommodations
    • Insufficient activity engagement in some memory-care areas
    • Aging physical plant with uneven accessibility upgrades
    • Maintenance delays and exterior/parking upkeep issues
    • Limited transparency and slow dispute resolution
    • Allegations of theft and financial mismanagement
    • Emergency-response and safety-practice weaknesses

    Summary of reviews

    Overall impression Woodmont Senior Living elicits strongly polarized impressions. Many families and residents praise caregiving staff, nursing presence, and the community’s home-like atmosphere; those strengths form a consistent through-line in positive accounts. At the same time, a set of operational weaknesses—chiefly around staffing consistency, housekeeping, medication controls, billing, and facility maintenance—appear repeatedly and temper the overall evaluation.

    Care quality and staff Caregiving staff, CNAs, and several nurses receive frequent positive mention for compassion, personalized attention, and continuity of relationships with residents. Reviewers highlight hospice support, individualized nursing interventions, and staff members who are perceived as going above and beyond. Concurrently, there are recurring concerns about inconsistent staffing levels, high turnover, and lapses in supervision, particularly at night and in memory-care areas; these operational issues are linked to delayed assistance, missed checks, and anxiety among families about oversight for higher-dependency residents.

    Medication and clinical processes Positive notes about clinical competence coexist with specific concerns about medication processes. Several accounts reference medication management problems and weaknesses in controlled-substance handling and documentation. These comments suggest a need for clearer medication-administration protocols, stronger narcotics controls, and transparent auditing so families can be confident in clinical governance.

    Dining and activities Dining is described variably: many residents and visitors praise the Southern-style cooking, signature items (e.g., fried chicken), and multiple menu choices, while other accounts describe downgraded or institutionalized meal quality and failures to accommodate dietary needs. Activities programming is an acknowledged strength in many reports—regular outings, church services, volunteer involvement, and on-site events are common—but activity engagement appears uneven, with some memory-care residents receiving limited stimulation and smaller social cohorts reducing peer interaction in particular units.

    Facilities and maintenance The campus and grounds—courtyard spaces, gardens, and several renovated common areas—are often cited as attractive and well maintained. However, the physical plant also shows wear: reviewers note aging units, spotty renovation coverage, accessibility shortcomings (e.g., door automation and tub/step issues), parking-lot and exterior upkeep needs, and intermittent maintenance delays. Sanitation inconsistencies and occasional odor concerns in parts of the facility were raised and warrant operational attention.

    Management, communication, and billing Management impressions are mixed. Some families praise visible, engaged leadership, proactive move-in coordination, and concierge-level responsiveness. Other accounts describe communication breakdowns with administration, slow or opaque billing and refund processes, and situations where financial questions were difficult to resolve. There are also a small number of serious allegations concerning theft and financial mismanagement; such claims are distinct and require direct investigation and documentation by prospective families and regulators. Overall, transparency around billing practices, escalation pathways, and dispute resolution is an area for improvement.

    Safety and emergency response A subset of reports raises concerns about emergency-response practices and safety follow-through—examples include delayed assistance after falls, slow response at night, and isolated incidents that point to gaps in evacuation or incident-management protocols. These indicate the need for clearly documented staffing-backup plans, response-time monitoring, and regular safety drills.

    Guidance for prospective families Woodmont offers a combination of strong person-centered caregiving and a comfortable, community-oriented environment, but the operational inconsistencies that appear in multiple areas mean prospective residents and families should perform targeted due diligence. Recommended topics to address during a tour or discussion include current staffing ratios and turnover rates, medication-administration and narcotics-control procedures, cleaning schedules and sanitation audits, dietary-accommodation policies, memory-care activity plans, recent renovation timelines and accessibility work, billing terms (refund timelines, extra charges), and how management escalates and documents clinical or financial complaints. Verifying recent inspection reports and asking for references from current families in similar care levels can help clarify whether the facility’s strengths align with a prospective resident’s needs.

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    Location

    Map showing location of Woodmont Senior Living

    Woodmont Senior Living is located at 3207 N Monroe St, Tallahassee, FL, 32303.

    About Woodmont Senior Living

    Woodmont Senior Living sits in Tallahassee, Florida and offers senior care with a range of choices that include assisted living, respite care, and memory care. This community has apartment homes with private bathrooms, cozy furnishings like armchairs and patterned comforters, and individually controlled thermostats, so each resident can make their own space comfortable, and the floor plans are spacious and easy to walk through. The staff help with things like medication management, bathing, and dressing, and they're available all day and night for extra peace of mind. Each room has an emergency alert system, and there's a 24-hour security system to keep folks safe.

    The grounds have well-landscaped gardens and brick pathways, plus patios with pergolas and comfortable outdoor seating, which make it easy for residents to enjoy the fresh air and the view. There's a large, enclosed courtyard, potted flowers, and places to sit outside when the weather is nice, and residents can bring their cats or dogs because of the pet-friendly policy. Inside, residents can use the coffee bar, library, computer center, and the full-service beauty and barber shop, which has barber chairs, big mirrors, and plenty of storage.

    In the common areas, people will find cozy seating and open spaces for visiting with friends or joining group activities, and that includes a sunroom, a welcoming lobby with wood-look floors, and plenty of places to socialize or relax. The dining room stays open all day long so everyone can eat when they want, plus there's gourmet dining and chef-prepared meals that residents and visiting family can enjoy. Housekeeping, laundry, linen, and trash service come every week, and cable TV and utilities are included, so folks don't have to worry about keeping up with bills for those services.

    Woodmont offers programs like music therapy, exercise classes, art classes, bingo nights, and talks with guest speakers, and there's a busy social calendar full of activities. Residents can also go on outings and use provided transportation to get around town or to doctor appointments. There are smoke-free homes to help with health, and a supportive environment with caring staff who work to make sure each resident gets the level of care that's right for them. The memory care program helps people with dementia or Alzheimer's feel comfortable and independent by creating safe spaces and activities just for them, while short-term respite care gives families a break and helps residents recover or transition from a hospital if needed.

    This is a community built on integrity, honesty, and respect, with special attention to safety, comfort, and freedom. There are resources to help caregivers and residents, and independent living options offer maintenance-free apartments for those who still like their independence but don't want the hassle of yard work or repairs. The atmosphere encourages social interaction, physical activity, and personal growth, and staff support residents so they can feel at home while living life to the fullest. The redbrick building and scenic gardens give a warm welcome to anyone coming for a tour, which can include sampling some of the cooking, because the staff want each visitor to get a true sense of what daily life is like.

    About Pacifica Senior Living

    Woodmont Senior Living is managed by Pacifica Senior Living.

    Pacifica Senior Living, a division of Pacifica Companies (family-owned since 1978), was founded in 2008 and is headquartered in San Diego, California. Operating over 90 communities across 13-14 states with concentrations in California, Florida, and Arizona, Pacifica has grown to become the 13th largest overall senior care provider in the United States. The company ranks as the 5th largest memory care provider, 10th largest assisted living provider, and 21st largest independent living provider nationally, serving thousands of residents from coast to coast through their comprehensive care offerings.

    Pacifica's mission centers on creating a lifestyle of independence, security, and peace of mind for each individual and their family. The company provides personalized, compassionate care services through their signature Heartland™ Assisted Living and Legacies™ Memory Care programs, which focus on the individual while offering customized care plans that respect each resident's needs, preferences, and privacy. Their philosophy emphasizes striking a balance between assistance and independence, providing dignified and compassionate retirement experiences in environments that feel like home. Each community is managed individually, allowing for tailored support of unique resident profiles and communal character, with everything from scheduling to dining menus designed around residents' preferences.

    The company's specialized memory care programs demonstrate their expertise in dementia care. Their Legacies™ Memory Care program helps patients with Alzheimer's disease and other forms of memory loss feel safe and secure while providing memory-boosting activities. The innovative Amara Memory Support program creates welcoming and empowering environments that celebrate the essence of people rather than focusing on their diagnosis. Programming encompasses nine Focus Elements of Life: Recreation, Service, Spirituality, Movement, Sensory, Household Connection, Community, Exploration, and Creative Arts, delivered through stimulating activities including gardening, culinary adventures, musical experiences, creative artistic outlets, and mindfulness practices.

    Pacifica offers a comprehensive continuum of care including independent living, assisted living, memory care, respite care, skilled nursing, and adult day care services. All communities focus on promoting well-being by meeting care needs while facilitating social interactions, activities, and wellness programs. Despite recent financial challenges leading to the bankruptcy of one management entity affecting approximately 20 California facilities, the majority of Pacifica's nearly 100 communities continue operating, maintaining their commitment to advancing senior living and providing peace of mind to residents and families through warm, family-like communities where each resident receives individualized attention while maintaining dignity and independence.

    People often ask...

    Woodmont Senior Living offers competitive pricing, with rates starting at a cost of $2,850 per month.

    Woodmont Senior Living offers assisted living and memory care.

    There are 36 photos of Woodmont Senior Living on Mirador.

    The full address for this community is 3207 N Monroe St, Tallahassee, FL 32303.

    No, Woodmont Senior Living does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Safety & Compliance

    In Florida, the Agency for Health Care Administration (AHCA) licenses assisted living facilities and publishes the results of its standard, complaint, and monitoring inspections.

    License number11932659
    StatusActive
    Facility typeAssisted Living Facility
    Capacity99 residents
    View the official license record

    Inspection Reports

    93

    Reports

    0

    Type A Citations

    0

    Type B Citations

    66

    Complaints

    14

    Years

    13 Nov 2025Complaint
    Found no deficiencies. An unannounced complaint survey was conducted on 11/13/2025.
    21 Aug 2025Standard
    Identified numerous deficiencies in resident rights, privacy, staff training, care planning, and recordkeeping.
    • Class 3A0030RESIDENT CARE - RIGHTS & FACILITY PROCEDURES
    • Class 3A0052MEDICATION - ASSISTANCE WITH SELF-ADMIN
    • Class 3A0083TRAINING - FIRST AID AND CPR
    • Class 3A0152PHYSICAL PLANT - SAFE LIVING ENVIRON/OTHER
    • Class 3A0162RECORDS - RESIDENT
    • Class 3A0165RISK MGMT & QA
    • Class 3A0200EMERGENCY ENVIRONMENTAL CONTROL
    • ZZ000INITIAL COMMENTS
    • Class 3ZZ875ALZHEIMER DISEASE/DEMENTIA; TRAINING
    21 Aug 2025Complaint
    Found deficiencies in staff health clearance documentation and in-service/pre-service training, including competency in elopement procedures.
    05 May 2025Complaint
    Investigated deficiencies identified in staff health documentation and in completion of required preservice orientation and training.
    • Class 3A0078STAFFING STANDARDS - STAFF
    20 Mar 2025Complaint
    Investigated for deficiencies; found failure to obtain attestation of compliance with background screening requirements for at least one employee.
    • Class 2A0025RESIDENT CARE - SUPERVISION
    • Class 3A0030RESIDENT CARE - RIGHTS & FACILITY PROCEDURES
    • Class 3A0081TRAINING - STAFF IN-SERVICE
    • Class 2A0161RECORDS - STAFF
    • Class 2A0162RECORDS - RESIDENT
    • Class 3A0182EMERGENCY MGMT - PLAN IMPLEMENTATION
    • CZ816BACKGROUND SCREENING-COMPLIANCE ATTESTATION
    • ZZ000INITIAL COMMENTS
    22 Jul 2024Complaint
    Verified that a previously cited deficiency was corrected during a follow-up visit.
    12 Jun 2024Monitor
    Found no deficiencies during an Emergency Environmental Control survey at a senior living facility in Tallahassee.
    21 May 2024Complaint
    Identified a deficiency in the physical plant, with residents lacking functioning plumbing and hot water and multiple observations confirming no hot water.
    • Class 3A0152PHYSICAL PLANT - SAFE LIVING ENVIRON/OTHER
    01 Feb 2024Standard
    Found that deficiencies identified previously were corrected during the visit.
    13 Dec 2023Complaint
    Investigated an unannounced complaint; concluded no deficiencies were found.
    06 Jul 2023Standard
    Found deficiencies in medication management, staff training, and employee record-keeping during the survey after ownership change.
    • Class 3A0052MEDICATION - ASSISTANCE WITH SELF-ADMIN
    • Class 3A0078STAFFING STANDARDS - STAFF
    • Class 3A0082TRAINING - HIV/AIDS
    • Class 3A0090TRAINING - DO NOT RESUSCITATE ORDERS
    06 Jul 2023Complaint
    Found no deficiencies related to the complaint during the survey.
    06 Jul 2023Complaint
    Investigated a complaint and found that prior deficiencies were corrected.
    26 Apr 2023Complaint
    Found that a prior deficiency identified in a complaint was corrected after a desk-review revisit.
    • CZ000INITIAL COMMENTS
    27 Feb 2023Complaint
    Identified deficiencies related to emergency management planning and license renewal processes. Reporting requirements and the use of an agency-approved online database were not fully met.
    • Class 3CZ830EMERGENCY MANAGEMENT PLANNING
    03 Feb 2023Complaint
    Investigated a complaint about supervision and resident safety and found deficiencies in resident care, staffing, and safety practices.
    • Class 1A0025RESIDENT CARE - SUPERVISION
    • Class 3A0079STAFFING STANDARDS - LEVELS
    • Class 2A0152PHYSICAL PLANT - SAFE LIVING ENVIRON/OTHER
    • Class 3A0165RISK MGMT & QA
    19 Dec 2022Complaint
    Investigated a complaint and found the deficiency corrected after a desk-review revisit.
    31 Oct 2022Complaint
    Investigated an unannounced complaint and a follow-up visit; found no deficiencies.
    31 Oct 2022Complaint
    Investigated a complaint; deficiencies were corrected on site during the survey.
    22 Sept 2022Complaint
    Investigated a resident refund policy issue and found a refund of $669.35 was due but not issued, with discussions and emails showing delays.
    • A0170RESIDENT REFUND POLICY
    24 Aug 2022Complaint
    Concluded that previously cited deficiencies were corrected on the day of the revisit.
    10 Aug 2022Complaint
    Investigated an unannounced complaint and found deficiencies in internal risk management and quality assurance, including requirements to maintain and report adverse incidents.
    • A0165RISK MGMT & QA
    • A0008ADMISSIONS - HEALTH ASSESSMENT
    09 Jun 2022Complaint
    Investigated a complaint and found deficiencies in visitation policies and posting requirements; administrator unaware of new visitation policy rules and policies were not posted on the facility's website.
    • Class 3CZ841IN-PERSON VISITATION
    09 Jun 2022Complaint
    Concluded that previously cited deficiencies were corrected; no new deficiencies were identified.
    • Class 3CZ841IN-PERSON VISITATION
    09 Jun 2022Standard
    Investigated re-licensure and complaint follow-ups; previously cited deficiencies were corrected.
    22 Mar 2022Complaint
    Identified deficiencies during a follow-up visit related to a complaint investigation.
    • Class 3A0053MEDICATION - ADMINISTRATION
    22 Mar 2022Standard
    Identified deficiencies in staffing records and staff training, including inadequate documentation of required training for multiple staff and lapses in resident care standards.
    • A0082TRAINING - HIV/AIDS
    • Class 3A0090TRAINING - DO NOT RESUSCITATE ORDERS
    22 Mar 2022Complaint
    Investigated a complaint and found deficiencies in health assessments and AHCA Form 1823 documentation; several residents’ records were incomplete.
    • Class 3A0053MEDICATION - ADMINISTRATION
    22 Mar 2022Complaint
    Investigated an unannounced complaint; found deficiencies in medication administration and documentation for residents #3 and #4.
    • Class 3A0053MEDICATION - ADMINISTRATION
    16 Dec 2021Complaint
    Investigated a complaint and found serious care and safety deficiencies; several issues involved supervisory failures and inadequate health care processes, including an unescorted resident incident and incomplete health assessments.
    • Class 2A0008ADMISSIONS - HEALTH ASSESSMENT
    • Class 2A0025RESIDENT CARE - SUPERVISION
    23 Nov 2021Standard
    Identified deficiencies in daily living activities, medication administration, staff training, and licensed nursing services with failures to ensure timely assistance, proper medication handling, and adequate staff training.
    • Class 3A0028RESIDENT CARE - ACTIVITIES OF DAILY LIVING
    • Class 3A0052MEDICATION - ASSISTANCE WITH SELF-ADMIN
    • Class 3A0078STAFFING STANDARDS - STAFF
    • Class 3A0081TRAINING - STAFF IN-SERVICE
    • Class 3A0086TRAINING - ADRD
    • Class 3AN277LNS - RESIDENT CARE STANDARDS
    • Class 3AN278LNS - RECORDS
    16 Nov 2021Complaint
    Investigated the provider’s operations and identified several regulatory deficiencies across licensure, fire safety, financial stability, and safe living environment.
    19 Jul 2021Complaint
    Investigated the complaint and found the allegations substantiated without deficient practice.
    13 May 2021Complaint
    Investigated an unannounced complaint investigation and found no deficiencies.
    06 Apr 2021Complaint
    Found no deficiencies.
    23 Feb 2021Complaint
    Concluded that deficiencies previously cited were corrected.
    06 Jan 2021Complaint
    Identified serious deficiencies in resident supervision and elopement prevention, including insufficient night‑shift staffing and inadequate monitoring of residents in memory care areas.
    15 Dec 2020Complaint
    Found no deficiencies. The complaint survey conducted on 2020-12-15 found no deficient practice.
    04 Aug 2020Complaint
    Investigated a complaint conducted with a focused infection control survey and environmental assessment; found no deficient practices.
    16 Apr 2020Monitor
    Investigated a special COVID-19 infection-control survey conducted on 2020-04-16.
    13 Apr 2020Standard
    Verified that previously cited deficiencies were corrected after a desk review.
    23 Jan 2020Complaint
    Found no deficiencies after an unannounced complaint survey.
    14 Nov 2019Standard
    The investigation found deficiencies in staff training and safety procedures, including missing preservice and in-service requirements, unsafe living conditions, and inadequate emergency power planning.
    • Class 3A0081TRAINING - STAFF IN-SERVICE
    • Class 3A0152PHYSICAL PLANT - SAFE LIVING ENVIRON/OTHER
    • Class 4A0200EMERGENCY ENVIRONMENTAL CONTROL
    05 Nov 2019Complaint
    Concluded no deficiencies cited; a revisit complaint survey showed previously cited deficiencies corrected and no deficient practices were found.
    02 Aug 2019Complaint
    Identified multiple deficiencies in emergency power planning and procedures, including on-site fuel storage, temperature control, and plan implementation related to emergency readiness.
    • Class 3A0200EMERGENCY ENVIRONMENTAL CONTROL
    19 Dec 2018Monitor
    Verified that deficiencies cited previously were corrected during a desk revisit.
    13 Nov 2018Monitor
    Identified a deficiency in continued residency criteria for one resident and in providing Limited Nursing Services.
    • Class 3A0010ADMISSIONS - CONTINUED RESIDENCY
    24 Oct 2018Monitor
    Verified deficiencies were corrected after a desk review revisit conducted on October 24, 2018.
    24 Oct 2018Complaint
    Determined deficiencies were corrected after a revisit survey.
    26 Jul 2018Monitor
    Found that the emergency management plan had not been reviewed and updated on an annual basis; a generator assessment and a related complaint survey were conducted.
    • Class 3A0181EMERGENCY PLAN APPROVAL
    26 Jul 2018Complaint
    Identified deficiencies in honoring resident rights and implementing the grievance policy. Investigations showed gaps in staff and resident training on the grievance policy.
    • Class 3A0030RESIDENT CARE - RIGHTS & FACILITY PROCEDURES
    12 Jun 2018Complaint
    Investigated a desk review revisit and found that previously cited deficiencies were corrected.
    24 Apr 2018Complaint
    Found deficiencies in cleanliness and safety that left several residents without a clean, safe living environment.
    • Class 3A0030RESIDENT CARE - RIGHTS & FACILITY PROCEDURES
    • Class 3A0152PHYSICAL PLANT - SAFE LIVING ENVIRON/OTHER
    19 Feb 2018Complaint
    Found no deficiencies.
    17 Oct 2017Complaint
    Investigated an unannounced complaint alleging deficiencies at a licensed senior living community. Found no deficient practices.
    16 Oct 2017Complaint
    Found no deficiencies. A previously noted deficient practice was corrected.
    14 Sept 2017Complaint
    Found deficiencies related to unsafe living conditions and poor maintenance. Black biogrowth was observed on the HVAC system and surrounding areas, and ceiling tiles and carpeting in resident areas were stained or not clean.
    • Class 3A0152PHYSICAL PLANT - SAFE LIVING ENVIRON/OTHER
    14 Sept 2017Standard
    Verified that previously cited deficiencies were corrected during the revisit following a prior licensure survey.
    26 Jul 2017Standard
    Found deficiencies in background screening clearance and staff training, including missing roster entries and incomplete training documentation.
    • Class 3A0030RESIDENT CARE - RIGHTS & FACILITY PROCEDURES
    • Class 3A0081TRAINING - STAFF IN-SERVICE
    • Class 3A0084TRAINING - ASSIS SELF-ADMIN MEDS & MED MGMT
    • Class 3A0086TRAINING - ADRD
    • Class 3A0090TRAINING - DO NOT RESUSCITATE ORDERS
    • Class 3A0091TRAINING - DOCUMENTATION & MONITORING
    • Class 3A0161RECORDS - STAFF
    • Class 4CZ814BACKGROUND SCREENING CLEARINGHOUSE
    • Class 4CZ815BACKGROUND SCREENING; PROHIBITED OFFENSES
    26 Jul 2017Complaint
    Verified no deficiencies were identified regarding the complaint allegations.
    30 May 2017Complaint
    Found no deficiencies.
    27 Mar 2017
    Found no deficiencies. A follow-up survey identified no deficient practice.
    30 Jan 2017Monitor
    Identified deficiencies in monthly nursing assessments for residents receiving Limited Nursing Services and found that one resident did not continue to meet residency criteria for those services.
    • Class 3A0010ADMISSIONS - CONTINUED RESIDENCY
    • Class 3AN277LNS - RESIDENT CARE STANDARDS
    • Class 3AN278LNS - RECORDS
    21 Dec 2016Complaint
    Found no deficiencies during a second unannounced licensure revisit conducted on 12/21/2016.
    28 Oct 2016Complaint
    Investigated a deficiency in timely medication ordering/administration; one resident's medication was unavailable when needed.
    • Class 3A0052MEDICATION - ASSISTANCE WITH SELF-ADMIN
    • A0160RECORDS - FACILITY
    24 Aug 2016Complaint
    Found deficiencies in medication administration and documentation, with residents not always receiving medications as ordered and MARs incomplete.
    • Class 3A0053MEDICATION - ADMINISTRATION
    04 Aug 2016Complaint
    Identified deficiencies were corrected on the follow-up visit.
    15 Jun 2016Complaint
    Verified corrections of deficiencies previously reported; all corrections were completed.
    • Class 3A0030RESIDENT CARE - RIGHTS & FACILITY PROCEDURES
    15 Jun 2016Complaint
    Investigated found inadequate staffing leading to failure to meet residents' care needs and rights.
    • Class 3A0030RESIDENT CARE - RIGHTS & FACILITY PROCEDURES
    11 Apr 2016Complaint
    Investigated found deficiencies in supervision, medication ordering and labeling, resident contracts/refunds, and medication record-keeping.
    • Class 3A0025RESIDENT CARE - SUPERVISION
    • Class 3A0054MEDICATION - RECORDS
    • Class 3A0056MEDICATION - LABELING AND ORDERS
    • Class 3A0167RESIDENT CONTRACTS
    01 Dec 2015Complaint
    Investigated a complaint revisit and found previously cited deficiencies corrected.
    19 Oct 2015Complaint
    Found deficiencies in medication administration, medication records, and staffing during a complaint survey.
    • Class 3A0053MEDICATION - ADMINISTRATION
    • Class 3A0054MEDICATION - RECORDS
    • Class 3A0079STAFFING STANDARDS - LEVELS
    05 Oct 2015Complaint
    Concluded that the allegations lacked substantiation after an unannounced complaint survey.
    05 Oct 2015Standard
    Verified that all previously cited deficiencies were corrected during an unannounced follow-up visit on 2015-10-05.
    20 Aug 2015Standard
    Identified deficiencies in provider oversight of nursing services, resident health assessments, and background screening.
    • Class 3A0008ADMISSIONS - HEALTH ASSESSMENT
    • Class 3A0031RESIDENT CARE - THIRD PARTY SERVICES
    • Class 3A0078STAFFING STANDARDS - STAFF
    • Class 3AN277LNS - RESIDENT CARE STANDARDS
    • Class 4AZ815BACKGROUND SCREENING; PROHIBITED OFFENSES
    20 Aug 2015Complaint
    Verified no deficiencies were found related to the complaint investigation.
    22 Apr 2015Monitor
    Found no deficiencies identified during the visit.
    21 Nov 2014Complaint
    Found no deficiencies after an unannounced complaint survey was conducted in conjunction with a monitoring survey.
    21 Nov 2014Monitor
    Concluded no deficiencies were cited. The monitoring survey was conducted in conjunction with a complaint.
    14 Jul 2014Complaint
    Found no deficiencies cited following an unannounced complaint survey.
    • A0030RESIDENT CARE - RIGHTS & FACILITY PROCEDURES
    • A0053MEDICATION - ADMINISTRATION
    14 Jul 2014Complaint
    Found no deficiencies cited after a complaint survey conducted on July 14, 2014.
    14 Jul 2014Monitor
    Found no deficiencies cited during the July 14, 2014 revisit.
    14 Jul 2014Complaint
    Found no deficiencies cited following the July 14, 2014 survey. The notes mention corrected tags related to medication storage and disposal.
    14 Jul 2014Complaint
    Determined that no deficiencies were found during a follow-up survey.
    04 Jun 2014Complaint
    Investigated a complaint and found deficiencies in refunds for discharged residents.
    • Class 3A0030RESIDENT CARE - RIGHTS & FACILITY PROCEDURES
    • Class 3A0167RESIDENT CONTRACTS
    02 May 2014Complaint
    Identified unsafe medication storage; medications for multiple residents were observed unlocked.
    • Class 3A0055MEDICATION - STORAGE AND DISPOSAL
    02 May 2014Expansion
    Identified deficiencies in nursing-recordkeeping for residents receiving limited nursing services; monthly nursing assessments and LNS records were not maintained.
    • Class 3AN278LNS - RECORDS
    02 May 2014Complaint
    Investigated deficiencies found failures to administer medications as ordered and to provide licensed staff coverage during medication administration and staffing periods.
    • Class 3A0055MEDICATION - STORAGE AND DISPOSAL
    25 Feb 2014Complaint
    Investigated a complaint survey and identified deficiencies in resident care rights/procedures and medication administration, including failure to provide ordered medications for two residents.
    • Class 3A0030RESIDENT CARE - RIGHTS & FACILITY PROCEDURES
    • Class 3A0052MEDICATION - ASSISTANCE WITH SELF-ADMIN
    • Class 3A0053MEDICATION - ADMINISTRATION
    16 Oct 2013Standard
    Found no deficiencies during the biennial licensure survey.
    19 Apr 2013Monitor
    Found no deficiencies noted during the licensure survey.
    13 Dec 2012Monitor
    Conducted a licensure survey found no deficiencies on the survey date.
    25 Jul 2012Complaint
    Found no deficiencies; the complaint survey showed compliance at the time of the visit.

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