First Love Personal Care sits at 2403 Wrightsboro Road in Augusta, Georgia, and offers a range of assisted living and personal care services in a small, community setting with 13 assisted living units featuring studio, one-bedroom, and shared apartments, all of them furnished and including cable television, WiFi, and emergency pull cords in rooms and bathrooms, which are ADA-compliant for easier access. The staff provides help with daily activities like bathing, getting dressed, and moving from place to place, as well as meal assistance, medication administration and monitoring, and help with hygiene needs like incontinence care. Meals come three times a day in the community dining room, with snacks between meals, and menus can be adjusted for special diets including diabetes or food allergies. There's physician and registered nurse health checkups monthly, diabetic management, and on-site or arranged care for seniors with Alzheimer's, dementia, or Parkinson's, plus extra support such as spoon feeding for those who need it.
Low mobility aids are available, and the place welcomes residents who need wheelchairs. Staff help with housekeeping, laundry, linen changes, and if needed, will coordinate transportation for medical appointments or other outings. Entertainment and programs fill the week with daily activities, bingo, cards, arts and crafts, library time, and offsite field trips. There are devotional gatherings, along with options for massage therapy, concierge services, and community-sponsored movie nights. Residents can spend time outdoors on walking paths or in the courtyard garden, and pets are allowed within the rules. The community includes a bistro and communal spaces with large screen TVs where residents can socialize. Every resident gets a personal service plan, with care adjusted as their needs change, and staff coordinate with doctors for ongoing health needs.
The facility's management, led by CEO Ms. Celesta Lisenbee, is responsible for staff training, which must follow state rules, such as maintaining CPR knowledge. Staff provide 24-hour oversight, ensure safe medication supervision, and monitor fall risks. First Love Personal Care is not BBB Accredited. Over the years, the facility has a record of state health and safety inspections, including some that found issues such as infestations of roaches and bed bugs, uncorrected regulation violations, and reports linked to elder abuse or financial crimes. Neighboring care homes under the same owner are on Wrightsboro Road, Old Savannah Road, and Milledgeville Road. The community aims for kindness, a nurturing atmosphere, and attention to each resident's needs, though it does have a documented history of complaints and investigations.
