PruittHealth - Augusta

    2541 Milledgeville Rd, Augusta, GA, 30904
    3.3 · 80 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousCurrent/former resident
    2.0

    Compassionate staff, poor care standards

    I had a mixed experience. Many nurses, therapists and caregivers were compassionate, attentive and helped with recovery, but communication and responsiveness were often awful - phones unanswered, long holds, few updates or care-team meetings. I also witnessed unprofessional drama, safety/neglect incidents, billing/money-focused behavior, and serious cleanliness/maintenance problems (mold, roaches, outdated rooms). Overall I can't wholeheartedly recommend this facility - visit carefully and ask tough questions.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.29 · 80 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.5
    • Staff

      3.4
    • Meals

      3.0
    • Amenities

      2.3
    • Value

      1.2

    Location

    Map showing location of PruittHealth - Augusta

    About PruittHealth - Augusta

    PruittHealth - Augusta focuses on skilled nursing care, helping people who need short-term or long-term support, and has a team ready around the clock for all kinds of needs, whether it's recovery after a hospital stay, therapy, or help with daily life. The staff knows how to care for people dealing with Alzheimer's or dementia, and they can also provide rehabilitation services like physical, occupational, and speech therapy, and when someone requires hospice or palliative care for comfort near the end of life, they offer that too, along with home health, personal care, and support for both residents and families. The place has 100 beds, with private or shared rooms that come with telephone access, and they take Medicare and Medicaid, providing things like pain management, IV and oxygen care, wound treatment, medication, special nutrition, and even central line care. There's a WanderGuard security system for safety, plus chaplain and counseling services, and PruittHealth's signature fitness program uses specialized equipment to help folks keep or regain their strength and balance. The environment tries to feel welcoming and homelike, with a central courtyard with a gas grill, big-screen TV in the recreation area, and spots for social and recreational activities, while nutrition support and special dietary management help everyone stay healthy. Nurses and therapists work to help everyone stay as independent as possible, whether they're living there full-time, getting outpatient therapy, or have a short-term need for respite care. The facility also includes extra services like pharmacy, medical supplies, and infusion, while a professional and compassionate staff focuses on treating pain, supporting families, and looking after each person's well-being as a whole and, with the backing of the larger PruittHealth organization, the center sticks to providing high-quality health care, advanced technology, and seamless support through every stage of care.

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