Hearthstone Village Assisted Living

    402 W Third Ave, Kootenai, ID 83840
    • Assisted Living
    • Memory Care

    Compassionate staff; safe, peaceful community

    I've had a long-standing relationship with this facility and I'm very pleased: the staff are consistently attentive, compassionate, and caring, and management truly puts residents' best interests first. The gated community with a central, beautiful garden feels safe and peaceful - a kind-hearted, fantastic place I highly recommend.

    Current/former resident
    Jul 2026

    Pricing

    Prices shown are estimates and subject to change. Contact your senior living advisor for current pricing.

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Coordination with health care providers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Special dietary restrictions

    Room

    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Telephone
    • Wifi

    Transportation

    • Transportation arrangement (medical)
    • Transportation to doctors appointments

    Common areas

    • Beauty salon
    • Dining room
    • Garden
    • Outdoor space

    Community services

    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Resident-run activities
    • Scheduled daily activities

    Reviews

    4.29·(7)

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      5.0
    • Staff

      3.0
    • Meals

      4.3
    • Amenities

      5.0
    • Value

      4.3

    Pros

    • Attentive caregiving staff
    • Compassionate staff interactions
    • Resident-focused management
    • Secure gated community
    • Attractive central landscaped garden
    • Kind, community-oriented culture
    • Well-maintained facility amenities
    • Established provider with long-term resident relationships
    • High resident and family satisfaction

    Cons

    • Inadequate personal-property security controls
    • Inconsistent staff communication and documentation
    • Weak incident accountability and follow-through
    • Gaps in management responsiveness and transparency

    Summary of reviews

    Hearthstone Village Assisted Living presents a mixed picture. Many comments emphasize strong day-to-day caregiving: staff are described as attentive, compassionate and resident-focused, and long-term relationships between families and the facility contribute to a warm, community-oriented atmosphere. The campus environment receives positive mention as well, with a secure gated entry and an attractive central garden that support socialization and outdoor access.

    Care quality is generally viewed positively insofar as direct-care interactions: reviewers cite kindness, attentiveness, and a staff culture oriented toward residents' best interests. There is no consistent feedback about clinical-skill deficits in these summaries; rather, praise centers on staff demeanor and the strength of personal relationships. Activities and community life appear to benefit from the facility layout and outdoor spaces, although reviewers did not provide extensive detail about structured programming or dining quality.

    Facility features earn favorable notes for maintenance and overall appearance. The gated setting and landscaped central garden are perceived as assets that enhance privacy and resident well-being. At the same time, there are operational concerns around personal-property handling and security: several reviewers raised serious issues about missing items and the process for storing or securing residents' valuables. These concerns suggest a need for clearer policies and stronger loss-prevention measures.

    Management and communication are areas of mixed feedback. While some reviewers praised management for being resident-focused, others described inconsistent staff statements, promises that were not fulfilled, and a lack of clear follow-through after incidents. The pattern indicates strengths in frontline caregiving but weaknesses in incident accountability, documentation, and transparent communication with families. Prospective residents and families should consider confirming written policies on property security, incident response, and management follow-up during their tour and ask for examples of how the facility documents and resolves concerns.

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    Location

    Map showing location of Hearthstone Village Assisted Living

    Hearthstone Village Assisted Living is located at 402 W Third Ave, Kootenai, ID, 83840.

    About Hearthstone Village Assisted Living

    Hearthstone Village Assisted Living sits over on 402 West Third Avenue in Kootenai, Idaho, and is licensed for up to 32 beds, which means most residents get to know each other and staff takes a more hands-on approach, especially since RN staff and caregivers stay there around the clock. The buildings are newer and easy to get around, so seniors don't have to worry too much about getting lost or turned around, and the whole place does have a home-like feel, warm and quiet, with both indoor and outdoor common areas for sitting, walking, talking, and having group activities. Every day, a team serves three home-cooked meals, and they'll do their best to help residents who need special diets, like those with diabetes, high blood pressure, or difficulty chewing, so there's always something to eat. The kitchen handles everything, so residents won't have the hassle of cooking, and they'll have snacks, plus vegetarian and pureed options if needed.

    Outside and inside, residents can join regular events, music and fitness programs, crafts, book room time, exercise sessions, movie nights, pet therapy, and sometimes even baking with the activity director, who works full time to keep things lively. There's a small garden area, a health room with a hot tub, and a place to play board games or just relax with friends, which helps people feel connected and less lonely. The staff, known for being both friendly and helpful, gets awards for their kindness, and there's a strong focus on making everyone feel at home, treating people like family as much as possible, which is nice for those who don't see their own family very often. Residents can take part in devotional activities, both inside and outside the building, and the staff can speak languages like Japanese for those who need it.

    The facility covers many care needs, offering independent living for active seniors, assisted living for those who need help with things like bathing, getting dressed, or taking medicine, as well as proper memory care for people with Alzheimer's or dementia. There's a special locked area to keep residents who wander safe, which is pretty important with memory issues, and the staff are trained to handle some behavior problems. Seniors can get help with most daily tasks, and those with incontinence or diabetes will receive support, but while staff can monitor blood sugar and help manage diets, residents do need to handle their own insulin shots because staff doesn't do those. For people who need extra support, the facility can handle two-person transfers.

    Beyond the basics, Hearthstone Village Assisted Living allows residents to age in place, offering more care as people need it, so seniors won't have to move if their health changes much, whether they're there for long-term living, skilled nursing, or hospice and respite care. There's a home health care option that's Medicare-certified, plus adult day services and non-medical home care for those who don't need to move in full time. There's parking for both residents and visitors, and transportation is available, sometimes complimentary and sometimes at a fee, to get to doctor's appointments, errands, and faith-based events. Residents can bring their pets-dogs and cats are both allowed, and the community can help with pet care, which is comforting for animal lovers.

    There's a mobile barber and beautician so residents can keep up on grooming without leaving the building, and accessible bathrooms make things easier for walkers and wheelchairs, with some rooms having tubs while others have roll-in showers. If someone needs help with grooming, clothing, or showering, the staff's on hand. Outdoor smoking is allowed in certain areas for those who smoke. Hearthstone Village even has partnerships with local schools for events like Halloween visits, which brings in some young energy now and then. The focus stays on steady, caring service, good meals, friendly company, and making it as easy as possible for seniors to keep both their freedom and their dignity as they age.

    People often ask...

    Hearthstone Village Assisted Living offers competitive pricing, with rates starting at a cost of $3,744 per month.

    Hearthstone Village Assisted Living offers assisted living and memory care.

    There are 3 photos of Hearthstone Village Assisted Living on Mirador.

    The full address for this community is 402 W Third Ave, Kootenai, ID 83840.

    No, Hearthstone Village Assisted Living does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Disclaimer

    Mirador Living is not affiliated with the owner or operator(s) of Hearthstone Village Assisted Living. The information above has not been verified or approved by the owner or operator. For exact information, please contact Hearthstone Village Assisted Living directly. There is no cost for this service. We are compensated by the community you select.

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