Westwood Village Nursing and Rehabilitation Center

Westwood Village Nursing and Rehabilitation Center, which used to be called Westwood Manor Nursing Home, sits at 2444 West Touhy Avenue in Chicago's West Rogers Park area and serves both the Jewish community and others in a Kosher facility, offering skilled nursing care and psychiatric rehabilitation for folks with different care needs, including long-term and short-term stays, though there's no rating listed for short-term stays, while the long-term care gets a 1-star rating, quality measures are also 1 star, staff is rated 1 star, but health inspections come in at 4 stars, which brings the overall CMS rating to 2 out of 5, meaning some things go well but some need more improvement with six deficiencies and three complaints reported, but no fines or penalties so far. The building runs as a for-profit limited liability company, has been open since 2011, isn't part of a bigger continuing care community, and isn't inside a hospital; it takes Medicare and Medicaid, with 115 beds, about 97 to 105 residents daily-most are around 59 years old, which is younger than you find in a lot of these centers.

The facility's got a big mix of programs and services, like comprehensive nursing care and skilled nursing, mental health and counseling, social services, rehabilitation, psychiatric care, and therapies including occupational, physical, and speech therapy, plus wound care and behavioral care for mild psychiatric issues, with therapy plans designed with doctors, psychiatrists, and therapists. They also have a qualified rehab director, pharmacy, podiatry, dental care, clinical labs, and WiFi throughout the building, and residents get their mail delivered to them in person every day except weekends and holidays, with an extra "Send a Greeting" service for cards or emails. Folks who live there get nursing care every day and about two hours of nurse attention per day on average, and doctors see residents on admission and about every thirty days after that.

Residents and their guests can use shared spaces like dining rooms, a fitness room, gaming room, garden, outdoor patio, library, and wellness center, plus community lounges for visits or celebrations with advance notice, and every room is private, fully furnished, and comes with cable TV and WiFi. The center offers restaurant-style dining, and the kitchen staff, including a Registered Dietitian and Food Service Director, work with families and residents to meet diet needs or favorite foods where possible, following any restrictions and keeping food in sealed containers. It's a non-smoking building, but there are outdoor smoking areas, and visitors need to check the city parking signs and avoid staff, doctor, or handicapped spots.

Residents get a wide range of activities designed to fit their abilities and interests, like fitness and stretching classes, musical acts, trips, movies, trivia, reading, games, volunteer fun, singing, even religious meetings, plus special events like ice cream socials, outings, and candlelight dinners; they also hold resident councils and have vocational services for those who want to keep skills sharp. Residents can bring up to five changes of clothing, everything should be labeled, and laundry can be done on-site or taken home by families, with policy for picking up clothes twice a week. Pets can visit as long as they're leashed and cleaned up after, and kids are welcome if you tell the nurse ahead when under twelve.

Health standards are watched closely, like infection control and privacy, and the team pays attention to emergency trips and tries to keep residents' health on track; COVID-19 vaccination rates are fairly high, with 87.6% of residents and 96.3% of staff vaccinated. A bit less, 78.4% of residents and 43.9% of staff, are up to date on boosters, and flu shots come around every year. An Ombudsman checks up on things for residents and advocates for them, but won't boss around the staff or management. Social services help with moving in or out, arranging extra care like psychiatric or dental appointments, and making sure residents and their families know who to talk to with problems or requests.

This medium-size nursing facility has about 115 beds, divided into 89 intermediate care and 26 skilled nursing beds, and offers personalized care plans, memory care features, and services for those with physical or behavioral care needs, including respite stays for family caregivers needing a break. They do what they can to honor resident dignity, help folks stay involved, and give staff paid time off, insurance, and support, plus they try to keep a respectful, homelike feeling for everyone. Overall, Westwood Village Nursing and Rehabilitation Center covers most basic and advanced care you'd expect at a place like this, with a Jewish Kosher kitchen, lots of simple comforts, and care for people who need help with health and daily activities, though the ratings and reviews say there's room for improvement.