The Arbors at Centennial Pointe

    3430 Hedley Rd, Springfield, IL 62712
    • Assisted Living
    • Memory Care

    Pricing

    Prices shown are estimates and subject to change. Contact your senior living advisor for current pricing.

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Coordination with health care providers
    • Hospice waiver
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Special dietary restrictions

    Room

    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Telephone
    • Wifi

    Memory care community services

    • Dementia waiver
    • Mild cognitive impairment
    • Specialized memory care programming

    Transportation

    • Transportation arrangement (medical)
    • Transportation to doctors appointments

    Community services

    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Scheduled daily activities

    Reviews

    5.00·(1)

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      5.0
    • Staff

      5.0
    • Meals

      5.0
    • Amenities

      5.0
    • Value

      5.0

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    Location

    Map showing location of The Arbors at Centennial Pointe

    The Arbors at Centennial Pointe is located at 3430 Hedley Rd, Springfield, IL, 62712.

    About The Arbors at Centennial Pointe

    The Arbors At Centennial Pointe is a senior living community that provides board and care as well as memory care, and it's set up to help people who need daily assistance or have memory-related conditions like dementia or Alzheimer's disease, so what you'll find here is a place with 16 beds where staff focus on 24-hour supervision, medication management, and help with things like bathing, dressing, and moving around, and the community offers specialized programming for memory care, relying on the Best Friends™ philosophy, which means residents are treated with respect and understanding, plus they run the "Live Well" program that encourages fitness, nutrition, good mental health, and social connection, and folks get three nutritious meals a day in the dining room and can relax in the lounge, spend time in the courtyard, or even visit the Snoezelen Room for calming lights and scents, and when it comes to day-to-day life, The Arbors makes sure people have housekeeping, laundry, move-in help, and fully furnished suites, so if someone enjoys gardening or just being outside, there's space for that too, and you'll notice their neighborhoods are small with only 16 suites in each area which makes things feel safe and home-like, and staff coordinate outpatient therapy for those who need extra medical help after surgery or illness, and the community stays busy with scheduled activities, cultural and spiritual programs, and spontaneous fun like baking or dancing in the main common areas, and everything is covered under license #5105132 and overseen by Americare Senior Living, who try to keep things personal and engaging with a focus on dignity and comfort, though at the moment there's no extra information available due to missing online content, so details can sometimes be hard to find.

    About Americare Senior Living

    The Arbors at Centennial Pointe is managed by Americare Senior Living.

    Americare Senior Living, founded in 1985 and headquartered in Sikeston, Missouri, has grown from its first assisted living community to operate more than 100 senior living communities across Illinois, Kansas, Missouri, Mississippi, and Tennessee. With over four decades of experience serving seniors, Americare has distinguished itself by bringing upscale assisted living products to rural markets throughout the Midwest and South, providing comprehensive care options including independent living, assisted living, memory care, skilled nursing, rehabilitation, and adult day services.

    The company's philosophy centers on their signature "Hometown Hospitality™" culture and F.A.M.I.L.Y. values: First Impressions Go a Long Way, Address People by Name, Make Visitors Feel Welcome, Individuals Deserve Respect, Leave with Graciousness, and Yes! Find a Way to be Positive. This person-first model of care prioritizes the interests and preferences of each individual resident, creating welcoming, family-like atmospheres throughout their communities. Their mission to enrich the well-being and health of individuals while providing peace of mind for families drives every aspect of their operations.

    Americare's comprehensive "Live Well" program exemplifies their holistic approach to senior care, featuring personalized fitness programs, engaging group exercises, on-site therapy, and nutritious chef-prepared meals. The company fosters vibrant, supportive environments through community events, shared meals, stimulating games, group outings, and purpose-driven programs including volunteer opportunities, spiritual services, creative projects, and nature walks. Notable innovations include TigerPlace in Columbia, Missouri, developed in partnership with the University of Missouri Sinclair School of Nursing, which serves as a site for groundbreaking research in senior care.

    The company's commitment to excellence has earned remarkable recognition, including being rated among the Best Senior Living providers based on surveys of nearly 450,000 residents and family members. With 65 communities receiving "High Performing" ratings, Americare ranks third among all senior living organizations in the Top 10 nationally. Additional accolades include the prestigious Argentum Best of the Best Award, the 2019 NRC Customer Approved Award (one of only twenty organizations nationally to earn this distinction), and ranking #15 on the 2021 Best Workplaces in Aging Services list by Great Place to Work®. With 84% of team members believing Americare is a great place to work and 91% finding special meaning in their roles, the company continues to make a meaningful difference in the lives of residents, families, and team members across their communities.

    People often ask...

    The Arbors at Centennial Pointe offers competitive pricing, with rates starting at a cost of $5,343 per month.

    The Arbors at Centennial Pointe offers assisted living, memory care, and board and care.

    There are 17 photos of The Arbors at Centennial Pointe on Mirador.

    The full address for this community is 3430 Hedley Rd, Springfield, IL 62712.

    No, The Arbors at Centennial Pointe does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Safety & Compliance

    In Illinois, the Department of Public Health licenses assisted living and long-term care facilities, running annual licensure surveys and investigating complaints and reported incidents.

    License numbera1w3d000000Io6sAAC
    StatusActive
    Facility typeAssisted Living/shared Housing Establishment
    Capacity16 residents
    LicenseeSPRINGFIELD I, LLC
    EffectiveNovember 14th, 2023
    ExpiresNovember 14th, 2024
    View the official license record

    Inspection Reports

    5

    Reports

    2

    Type A Citations

    0

    Type B Citations

    2

    Complaints

    2

    Years

    09 Sept 2025Complaint
    Found no deficiencies. The complaint investigation concluded no violations.
    28 Aug 2025Self-Reported
    Investigated an incident allegation and found failures in recording medications and discrepancies in narcotic counts.
    • Type A295.5000Medication Reminders, Supervision of Self-Medication
    • Type A295.6000Resident Rights
    10 Dec 2024Licensure
    Found that initial health evaluations were not conducted for direct care and food service employees within the required 30-day window around employment, with missing physicals for E3 and E4.
    • Section 295.3030Initial Health Evaluation for Direct Care and Food Service Employees
    05 Sept 2024Complaint
    Found no deficiencies.
    14 Aug 2024Self-Reported
    Investigated allegations of abuse involving staff forcefully handling residents; documentation showed multiple instances of residents being moved against their will by a staff member, with authorities notified and the staff member suspended/terminated.
    • Section 295.6000Resident Rights

    Disclaimer

    Mirador Living is not affiliated with the owner or operator(s) of The Arbors at Centennial Pointe. The information above has not been verified or approved by the owner or operator. For exact information, please contact The Arbors at Centennial Pointe directly. There is no cost for this service. We are compensated by the community you select.

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