The Woodlands at Canterfield

    901 Angle Tarn, West Dundee, IL 60118
    • Independent Living
    • Assisted Living
    • Memory Care

    Smooth move, caring staff, delighted

    I moved my mom into Woodlands at Canterfield and am very pleased. The community is beautiful and brand-new, the staff are friendly, knowledgeable and attentive, and the move-in was smooth with no pressure. Meals are delicious, activities are plentiful and thoughtfully planned, and the dedicated memory-support wing and secure outdoor courtyard give me peace of mind. My mom is happy and making friends - I recommend this place.

    Loved one of resident
    Jul 2026

    Pricing

    Prices shown are estimates and subject to change. Contact your senior living advisor for current pricing.

    Schedule a Tour

    Date of Tour
    Time Window
    Tour Type

    You selected in-person tour on in the

    Reviews

    4.78·(18)

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.8
    • Staff

      4.3
    • Meals

      4.4
    • Amenities

      4.6
    • Value

      2.0

    Pros

    • Friendly, helpful staff
    • Compassionate hospice and dementia support
    • Dedicated memory-support wing
    • Impeccably decorated, brand-new facility
    • Extensive, thoughtfully planned activities
    • Spacious, attractive dining area
    • Nutritious and generally excellent food
    • Secure outdoor courtyard and patio
    • Responsive management team
    • Smooth, low-pressure move-in process
    • Clean, well-maintained interiors
    • Top-notch amenities and location
    • Resident camaraderie and social opportunities

    Cons

    • Inconsistent meal quality and service continuity
    • Variation in staff experience and conduct
    • Operational disorganization during early opening phases
    • Gaps in clinical oversight and physician availability
    • Higher pricing compared with typical independent living
    • Limited resident population reduces activity participation
    • Variable management communication and responsiveness

    Summary of reviews

    Woodlands at Canterfield presents as a newly opened, high-end senior living community with strong aesthetic and programmatic strengths. Multiple reviewers praised the facility’s clean, attractive design, spacious dining room, secure outdoor courtyard, and broad set of amenities. The dedicated memory-support wing and reported coordination with hospice services indicate the campus is organized to support residents with cognitive impairment and complex care needs.

    Many families described staff as friendly, caring, and attentive; several highlighted compassionate responses during end-of-life or difficult family situations. The community’s activity program is described as lively and thoughtfully planned, with numerous events and social opportunities that contribute to resident camaraderie for those who participate. Move-in processes were generally characterized as smooth and low-pressure, and management responsiveness received positive mention from a number of families.

    Dining impressions are largely favorable — first meals and many lunches were described as excellent and nutritious — but reviewers also noted inconsistency in later meal service and occasional service lapses. Operationally, the community shows signs of typical early-stage challenges: some disorganization, variation in staff experience (including less-experienced servers), and uneven service continuity. These operational gaps appear concentrated in areas such as day-to-day service flow and meal consistency rather than in the physical plant or program offerings.

    Clinical and supervisory aspects are a mixed picture. The presence of a memory-support wing and positive hospice collaboration are strengths; however, a subset of reviewers raised concerns about clinical oversight, physician availability, and variable staff conduct. Families evaluating this community should inquire specifically about clinical staffing models, physician or nurse practitioner coverage, and staff training/mentoring processes to understand how those areas are monitored and improved.

    Cost and occupancy are additional considerations. The community is positioned above typical independent-living pricing for some residents, and several reviewers noted that early occupancy levels mean fewer residents are present — a factor that can reduce immediate activity participation and social density. Prospective residents who value a fully populated social environment should ask about current occupancy and planned move-ins.

    Overall, Woodlands at Canterfield appears to deliver high-quality physical accommodations, robust activities, and generally compassionate care, with the caveat that it is still stabilizing operationally. Prospective residents and families will likely find strong amenities and a thoughtful program, but should confirm details about clinical oversight, staffing consistency, meal-service reliability, and pricing when making a decision.

    Reviews written on Mirador

    We have no reviews to show about The Woodlands at Canterfield.

    Help other families by writing a review about your experience with this community.

    Location

    Map showing location of The Woodlands at Canterfield

    The Woodlands at Canterfield is located at 901 Angle Tarn, West Dundee, IL, 60118.

    About The Woodlands at Canterfield

    The Woodlands at Canterfield sits on nine acres at 901 Angle Tarn in West Dundee, IL, and opened in August 2023 under the management of Franciscan Ministries and the Franciscan Sisters of Chicago, with Franciscan Advisory Services helping out too, and you'll notice right away how the place keeps signs of the changing seasons around, always giving gentle reminders of time and what's ahead, and then you walk into a modern, sunlit two-story lobby with exposed wooden beams that show true craftsmanship, making it feel both elegant and inviting at the same time. The Woodlands offers studio and one-bedroom floor plans, as well as other bedroom options up to four, and some units have washers, dryers, air conditioning and even features like patios or waterfront views, plus pet-friendly options, though later materials mention a no pet policy, so it's best to check directly about that, and accommodations include condos, townhomes, and luxury apartments though details about rental policies and fees aren't listed in the materials.

    They provide a variety of living choices-independent living, assisted living, and memory care-with spacious common areas, club rooms, a movie theater, game room, and an outdoor patio where residents can relax or play bocce ball and use the putting green, or gather at the Pinkerton restaurant or TeCo pub for meals and social activities, and the setting feels warm, welcoming and calm so it's pretty easy to feel comfortable and at home. Memory care areas are designed with comfort in mind, including the smell of fresh laundry and cooking, fresh flowers and living plants, the sound of water and music, and stimulating art, all intended to engage and calm the senses, while staff stay highly trained, friendly, and attentive-residents receive both respect and understanding, which shapes everyday care and routines.

    The Woodlands has a big focus on convenience, offering on-site amenities, concierge services, a movie theater, well-being and cultural programs, club rooms, landscaped organic gardens, and much more, and many apartments have features like doormen, hot tubs, spa areas, and barbecue spots, with panoramic views of the Fox River Valley in some places. Residents enjoy hospitality services that touch every part of daily living, along with engaging care programs and a maintenance-free lifestyle, and the community tries to foster social engagement through events, lounges, and wellness programs, plus dining with exquisite cuisine. The Woodlands follows Illinois law on LGBTQ and source-of-income protections. The place has a rich history and unique terms for certain rooms and programs but overall, everything's designed to make daily life easier while keeping dignity and autonomy for residents as they get assistance with whatever they might need. Some exterior, parking, and interior details aren't specified, and you won't find the property for rent or sale on Trulia, but it's managed with careful attention and has ongoing activity on Facebook and Meta, though access to online features may require logging in.

    People often ask...

    The Woodlands at Canterfield offers competitive pricing, with rates starting at a cost of $6,055 per month.

    The Woodlands at Canterfield offers independent living, assisted living, and memory care.

    There are 75 photos of The Woodlands at Canterfield on Mirador.

    Yes, The Woodlands at Canterfield allows residents to age in place and adjust their level of care as needed.

    The full address for this community is 901 Angle Tarn, West Dundee, IL 60118.

    No, The Woodlands at Canterfield does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Safety & Compliance

    In Illinois, the Department of Public Health licenses assisted living and long-term care facilities, running annual licensure surveys and investigating complaints and reported incidents.

    License numbera1w3d000000Io9SAAS
    StatusActive
    Facility typeAssisted Living/shared Housing Establishment
    Capacity129 residents
    LicenseeWESTBROOK AT CANTERFIELD, LLC
    EffectiveJuly 26th, 2024
    ExpiresJuly 26th, 2025
    View the official license record

    Inspection Reports

    3

    Reports

    3

    Citations

    0

    Complaints

    1

    Years

    21 Nov 2025Self-Reported
    Concluded that no deficiencies were identified.
    07 Oct 2025Self-Reported
    Found no deficiencies.
    02 Jul 2025Self-Reported
    Investigated violations found related to CPR competency, TB screening, and resident safety checks, showing failures in staff training, health screening, and neglect prevention.
    • 295.3000Personnel Requirements, Qualifications and Training
    • 295.3030Initial Health Evaluation for Direct Care and Food Service Employees
    • 295.6000Resident Rights

    Disclaimer

    Mirador Living is not affiliated with the owner or operator(s) of The Woodlands at Canterfield. The information above has not been verified or approved by the owner or operator. For exact information, please contact The Woodlands at Canterfield directly. There is no cost for this service. We are compensated by the community you select.

    Are you an owner or operator of this community?

    Claim this listing to receive messages from prospective customers and manage your community page.

    Nearby Communities

    Assisted Living in Nearby Cities

    1. 46 facilities$5,452/mo
    2. 36 facilities$5,307/mo
    3. 41 facilities$5,511/mo
    4. 40 facilities$5,265/mo
    5. 41 facilities$5,462/mo
    6. 41 facilities$5,514/mo
    7. 25 facilities$4,808/mo
    8. 64 facilities$5,256/mo
    9. 41 facilities$4,270/mo
    10. 42 facilities$5,069/mo
    11. 15 facilities$5,349/mo
    12. 39 facilities$4,293/mo
    © 2026 Mirador Living