Embassy Rehab & Care Center

    206 Port Neal Rd, Sergeant Bluff, IA, 51054
    3.8 · 17 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    3.0

    Mixed care; attentive staff, wary

    I had a mixed experience: management was poor, many problems went unaddressed and I witnessed unsafe, inattentive care (meds missed, residents forgotten). At the same time several frontline staff - maintenance, housekeeping/laundry, the activity director, Leslie the cook and some nurses - were attentive, friendly, and kept the facility clean and peaceful, giving my aunt comforting last days. There seems to be a positive turnaround lately, but I remain wary of ownership/management.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.82 · 17 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.0
    • Staff

      3.5
    • Meals

      1.0
    • Amenities

      3.8
    • Value

      3.8

    Location

    Map showing location of Embassy Rehab & Care Center

    About Embassy Rehab & Care Center

    Embassy Rehab & Care Center sits with 60 certified beds, though it usually has about 41 residents a day, and it's been managed by Lantis Enterprises, Inc since September 2018, under the ownership of Kismet Hd LLC along with individuals like Cammy Lantis, Mary Lantis, Travis Lantis, Sandra Rinard, and Wendy Soulek, plus Kismet Holdings LLC holding the full indirect ownership. The nurse hours per resident each day average 3.47, which is a bit below the state average of 3.8, and the nurse turnover rate stands at 68.9%, higher than the 46.6% state average, showing that staff do change out more often than in some places. The center provides skilled nursing care, state-of-the-art in-house therapy, and offers rehabilitation services along with personalized treatment plans, so residents get physical therapy, occupational therapy, and speech therapy, while those who need on-site hearing, vision, dental, or podiatry services can get those as well. Residents find activities to keep them engaged, and staff try to create a comfortable, nurturing space, focusing on people getting recovery help and support for their well-being, and there are amenities to make daily life more pleasant. Embassy Rehab & Care Center has specialized services for rehabilitation and long-term care needs, with 54 beds dedicated for skilled nursing, and it's connected to both the Iowa Health Care Association and Iowa Center for Assisted Living, trying to keep up with industry standards. The June 20, 2024 inspection report listed some deficiencies, including issues with infection control-that's a recorded violation of federal standards to protect residents-and the administration didn't fully submit the required direct care staffing info to CMS, and there were nutrition and dietary concerns about menus being properly prepared and checked to meet nutritional needs. The care center uses infection control standards and specialized programs, branded for Embassy, but has been associated with a Gateway GEO-IP Filter alert and faced access issues due to network administrator blocks. While the facility works to provide a welcoming atmosphere and care for various needs, it's important to note these areas noted in monitoring reports.

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