Friendship Village Retirement Community

    600 Park Ln, Waterloo, IA 50702
    • Independent Living
    • Assisted Living
    • Memory Care
    • Skilled Nursing

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    Amenities

    Healthcare services

    • Assistance with dressing
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system

    Meals and dining

    • Meal preparation and service
    • Restaurant-style dining

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    Reviews

    4.08·(78)

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.3
    • Staff

      4.0
    • Meals

      4.3
    • Amenities

      4.5
    • Value

      1.0

    Pros

    • Compassionate and friendly care staff
    • Helpful and responsive staff interactions
    • Positive skilled-nursing care experiences
    • Engaging activities, classes, and special events
    • Opportunities for resident independence and social connection
    • Customizable rooms and attractive newer buildings
    • Pleasant dining spaces and positively rated food
    • Clean, cozy, and secure environment
    • Convenient location near MercyOne Hospital
    • Amenities including a pool, bus outings, and landscaped grounds

    Cons

    • Staffing capacity concerns and potential pressure on care consistency
    • Concerns about staff accountability and resident-care responsiveness
    • Inconsistent pricing and availability information during the sales process
    • High costs and limited insurance coverage
    • Construction-related disruption to grounds and shared amenities

    Summary of reviews

    Reviews present a generally positive picture of Friendship Village, alongside a few significant concerns. Residents and families describe caring, friendly, and helpful staff, and several accounts express satisfaction with the support provided. One family reported concerns about staffing levels, staff accountability, resident dignity and autonomy, and whether care needs were consistently met. Another family described a difficult experience with information about apartment availability and pricing. These critical accounts contrast with other families’ positive descriptions of care, so prospective residents may wish to ask directly about staffing, care routines, and how concerns are addressed.

    Dining feedback is favorable where discussed: reviewers praised the food and described a pleasant new dining room. Activities and social opportunities are also recurring strengths, including classes, special events, movie nights, pool activities, and outings. Families value the opportunities for residents to stay active and connected, including while living independently.

    Facilities are described as attractive, clean, cozy, and secure, with customizable rooms and newer buildings. The location near MercyOne Hospital was viewed positively. One reviewer noted that construction had replaced a park and gardens, while another referred generally to current disruption; construction may therefore affect the grounds or shared amenities. Reports of the broader setting range from peaceful and well maintained to disrupted during building work.

    Cost and communication merit particular attention. Some reviewers considered the community expensive, and one family raised concerns about differences between previously discussed and signing-stage pricing, as well as apartment availability information. Families considering a move should request a detailed written breakdown of fees, confirm which services are included and what insurance may cover, and clarify current apartment options. Overall, positive accounts emphasize welcoming staff, activities, dining, and attractive spaces, while the main concerns relate to staffing consistency, sales-process transparency, affordability, and construction impacts.

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    Medicare Ratings

    5·/ 5
    • Overall

    • Health Inspection

    • Staffing

    • Quality Measures

    Ratings from the U.S. Centers for Medicare & Medicaid Services (Care Compare). View on Medicare.gov

    Location

    Friendship Village Retirement Community is located at 600 Park Ln, Waterloo, IA, 50702.

    About Friendship Village Retirement Community

    Friendship Village Retirement Community sits at 600 Park Ln., Waterloo, IA and serves people ages 60 and older with a wide range of living choices, from private cottage homes with two-stall garages and patios to independent apartments and supported options like assisted living, memory care, and skilled nursing, and you'll find folks in over 300 apartments and cottages, with more than 400 residents in total, making it a busy place with a friendly, helpful staff who often get noticed for kindness and a welcoming feel. The place is known for its Lifecare program, the only one in the Cedar Valley, offering financial peace of mind if care needs ever change, and you can go from independent living to skilled nursing or memory care as needed, without having to leave the community. There's a Health Center called Wellspring Living, and buildings connect by enclosed bridges and halls, so it's easier to move to services or visit neighbors even in bad weather, and they've made the places safe, with key fob entry, fire and smoke detection, and safety-trained staff on hand.

    Apartments have kitchens, private bathrooms, heat and air, lots of closet space, and extra safety features, while maintenance handles things like lawn care, snow removal, window washing, and building upkeep, so you don't have to worry about those chores. The Landmark Commons and Village Terrace buildings are newer choices, and Village Terrace, in particular, has a climate-controlled garage, extra storage, and stylish, secure units. Residents can join exercise or wellness programs in a modern fitness center, spend time in activity and exercise rooms, or relax in the billiards and game rooms, craft room, or library. There are barber shops, a woodworking shop, beauty salons with hair and nail care, quiet outdoor patios, and walking paths near the lake, so you're not short on things to do.

    Dining options include a central dining area with daily meals, and bigger events use places like the Cold Creek Cafe or BrickStone Buffet in Village Place, along with restaurant-style venues, buffets, a pub, and a quick-eats kitchen, so it doesn't get dull at mealtime, and chefs and planners work to keep the meals balanced and nutritious. You'll also see banquet events, theme dinners, and chances for happy hour and snacks at places like CopperTop Taproom. Many volunteer jobs are open, and staff encourage folks to help others, and there's a Resident Portal for easy online access to important info and services.

    The place is also pet-friendly, letting dogs and cats join residents, and has a range of community activities like tournaments, hobby groups, overnight trips, spiritual services, and creative programs to keep the mind and spirit active. Spiritual care comes from the community's Christian roots, but they serve all beliefs, and you'll find devotional gatherings and chances to take part in events off site.

    The health center covers care types like skilled nursing, non-ambulatory, diabetic, and incontinence support, and there are on-site therapy options, adult day services, and a memory care section for those with Alzheimer's or similar conditions-so whether you need help with daily tasks or just some rehab after surgery, you can probably get it here. Companionship and non-medical home care come from trained aides, and if someone still lives at home, they can get help with tasks and friendly visits.

    A unique feature is the Friendship Village Childcare Center, which runs 24/7/365, offering childcare to staff and residents' families with a wait list, so you'll see children around from time to time, which adds some energy. The grounds are kept up year-round, and there are services like laundry, shuttle buses for residents, and extra storage in several areas.

    Employment here covers all sorts of jobs, from kitchen work and dining hosts to security, bus drivers, child care, electricians, and HVAC techs, so if you need help with a repair, there's likely someone nearby. Most importantly, the staff gets high marks for being helpful, kind, and ready to serve, and the community has picked up awards for its overall care, resident happiness, and active environment, though like all places it's not perfect, but folks tend to feel welcome and looked after. The community suits those wanting to stay independent, need help with daily care, want memory support, or require long-term skilled nursing, and offers a continuum of care in a place designed for comfort, safety, and social life, whether in the apartments, cottages, or shared gathering spaces.

    People often ask...

    Friendship Village Retirement Community offers independent living, assisted living, memory care, and skilled nursing.

    There are 21 photos of Friendship Village Retirement Community on Mirador.

    Yes, Friendship Village Retirement Community allows residents to age in place and adjust their level of care as needed.

    The full address for this community is 600 Park Ln, Waterloo, IA 50702.

    No, Friendship Village Retirement Community does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Disclaimer

    Mirador Living is not affiliated with the owner or operator(s) of Friendship Village Retirement Community. The information above has not been verified or approved by the owner or operator. For exact information, please contact Friendship Village Retirement Community directly. There is no cost for this service. We are compensated by the community you select.

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