South Hills Senior Living

    1117 Maxhelen Blvd, Waterloo, IA 50701
    • Independent Living
    • Assisted Living
    4.5ยท28 reviews

    Lovely independent living, no healthcare

    I'm very happy with this independent-living community - warm, caring staff; great food, coffee and cookies; comfortable standard rooms with kitchenettes; beautiful grounds and new fencing; and fun events (my guests and grandpa loved the trick-or-treating). It's a lovely place to live and visit; only caveat is there's no on-site healthcare.

    Current/former resident
    Jul 2026

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    Reviews

    4.46ยท(28)

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.5
    • Staff

      5.0
    • Meals

      5.0
    • Amenities

      4.5
    • Value

      4.5

    Pros

    • Pleasant, helpful staff
    • Warm, caring community atmosphere
    • Engaging social and family-friendly events
    • Good dining quality
    • Comfortable accommodations with kitchenettes
    • Attractive, well-maintained grounds and aesthetics
    • Supportive visitorโ€“family environment

    Cons

    • No on-site clinical or nursing services
    • Independent-living focus limits higher-acuity care options

    Summary of reviews

    South Hills Senior Living is consistently described as a comfortable independent-living community with a warm, family-oriented culture. Reviewers emphasize friendly, helpful staff and a welcoming atmosphere; families report enjoying visits and seeing relatives who appear content. The property features standard-sized apartments with kitchenette areas, which supports independent daily living and light meal preparation.

    Dining and social life are recurring strengths. Several accounts highlight good food and hospitality touches such as cookies and coffee. The community runs activities and seasonal events โ€” for example, a well-received trick-or-treating event โ€” that encourage resident and guest participation and contribute to a lively social environment. Ongoing property maintenance and improvements (for example, exterior work such as fencing) were noted, which aligns with the generally positive impressions of the facilityโ€™s appearance.

    Care and clinical capability are limited by design. The facility functions as independent living and does not provide on-site clinical or nursing services; this is an operational characteristic rather than an isolated incident. Prospective residents who require regular nursing care or clinical oversight should plan for alternative arrangements or consider a community with integrated medical services. Management appears proactive about resident engagement and amenities, but the operational model emphasizes independence over higher-acuity care.

    Overall, South Hills Senior Living appears well suited to older adults who are largely independent, seek a social, family-friendly environment, and prioritize pleasant staff interactions and good dining. Families valuing visits and community events are likely to view the community favorably. Those needing regular medical or nursing support should evaluate whether off-site clinical resources or higher-care options are accessible and appropriate for their needs.

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    Location

    Map showing location of South Hills Senior Living

    South Hills Senior Living is located at 1117 Maxhelen Blvd, Waterloo, IA, 50701.

    About South Hills Senior Living

    South Hills Senior Living in Waterloo, IA, offers different levels of care including independent living, assisted living, memory care for dementia or Alzheimer's, and nursing home options. The community has apartments in studio, one-bedroom, and two-bedroom layouts, and every apartment comes with its own private bathroom with a walk-in shower, grab bars for safety, a kitchenette, and some have views of the courtyard, fountains, backyard greenspace, or front yard activity depending on their location. Residents can choose from homes with luxury upgrades too. Safety features include secured entrances, call-in entry, elevator service, handicap accessibility, sprinkler systems, and clear safety protocols.

    There's a focus on comfort and daily support. Housekeepers provide bi-weekly light housekeeping and linen services. Laundry and dry cleaning services are available, and grounds upkeep like lawncare and snow removal happens regularly. Staff can help residents who need assistance with walking, using a wheelchair, dressing, grooming, bathing, or toileting. Nurses, occupational therapy, wound care, medication help, and podiatry services are offered onsite for medical needs.

    The kitchen staff serve up home-cooked breakfasts, lunches, and dinners every day and can adjust meals for different diets. Residents have access to wireless internet and cable TV with retirement programming in their rooms. Common spaces are set up for family or friends to gather, and guests can stay in guest rooms when available.

    The property has a dining room, activity and game rooms, gardens with fountains, a fitness center, a salon/barbershop, washers and dryers, and plenty of guest parking. The community calendar is always full of fitness classes, social gatherings, arts and crafts, educational workshops, and wellness programs that promote physical, mental, and social well-being. There's scheduled transportation for regular shopping trips, medical appointments, and outings to local spots.

    South Hills Senior Living helps residents and their families understand care choices and move-in steps, and the staff supports personal care plans and discharge planning as needed. There's long-term care insurance available. The community offers both in-person and virtual tours and has a connect function for scheduling assessments or talking about specific care needs. Memory care programming is in place for those who need it, designed around personal routines and preferences.

    South Hills Senior Living aims to offer seniors housing tailored for their needs in a supportive setting, where comfort, safety, and connection to others are prioritized every day.

    People often ask...

    South Hills Senior Living offers independent living, assisted living, and continuing care retirement community.

    There are 2 photos of South Hills Senior Living on Mirador.

    Yes, South Hills Senior Living allows residents to age in place and adjust their level of care as needed.

    The full address for this community is 1117 Maxhelen Blvd, Waterloo, IA 50701.

    No, South Hills Senior Living does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Safety & Compliance

    In Iowa, the Department of Inspections, Appeals & Licensing licenses assisted living and long-term care programs, conducting recertification visits and complaint investigations.

    License number4002
    StatusActive
    Facility typeAssisted Living Programs
    Capacity116 residents
    EffectiveNovember 11th, 2025
    ExpiresNovember 11th, 2027
    View the official license record

    Disclaimer

    Mirador Living is not affiliated with the owner or operator(s) of South Hills Senior Living. The information above has not been verified or approved by the owner or operator. For exact information, please contact South Hills Senior Living directly. There is no cost for this service. We are compensated by the community you select.

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