Pine Acres Rehabilitation & Care Center sits by the Cooper River in West Des Moines, Iowa, and you'll find it at 1501 Office Park Rd, with scenic outdoor areas, a patio, gazebo, and some nice waterfront views that help make the setting peaceful. The place has 140 certified beds and serves around 65 residents each day, though it's also referred to as a community of 180 beds in some reports, which shows there's a bit of a mix in how the numbers are stated. This is a for-profit, limited liability company, managed by Yisroel Kaplan since early 2021, and it runs under public company status with about 11-50 employees. Nurses provide 3.48 hours of care per resident each day, a little below Iowa's average, and nurse turnover is high at 67.5%.
The care center offers both short-term rehab and long-term stays, provides skilled nursing care around the clock, and houses specialists like Heidi Kennedy, Dementia Practitioner, Healthcare Professional Amanda Creen, Registered Nurse Sara Drury, and Janiece de Jonge as the Director of Social Services. While staff remain available 24 hours a day and admissions are open at all times, the staff has received ongoing training and some recognition for devotion and compassion, though it's worth pointing out the place has faced a large number of deficiencies. Inspection records show 98 total deficiencies, with seven infection-related violations and citations for nutrition, dietary, and quality-of-life issues, like not giving nourishing, balanced diets or providing needed foot care. Because of these continuing issues, Pine Acres is flagged as a Special Focus Facility by the government.
People living here get access to various therapies-physical, occupational, and speech-with daily rehabilitation offered for both recovery and longer-term wellness. The center uses newer healthcare technology and plans to bring in 24/7 telemedicine for more medical support. The community is known for its simple but comfortable private and semi-private suites, and residents can decorate their own rooms with familiar things from home. Cleaning, beauty salon and grooming, and meals served in a restaurant-style dining room aim to keep daily life comfortable.
The center has an activity program meant to keep folks physically and socially engaged, along with religious or spiritual activities for those who want them. There's an onsite director of maintenance who manages upkeep and safety, as well as housekeeping and other amenities to meet residents' basic needs. Residents can join in activities in the lounges or on outdoor walks and have access to a care finder tool online for family use. Pine Acres participates in Iowa Health Care Association programs and has a website managed by IlluminAge for residents and families.
People often find the environment friendly, with a sense of community where socializing is encouraged and staff try to treat everyone with respect and care. Services include everything from help with daily tasks and chores to skilled nursing and rehabilitation for patients recovering after hospital stays, plus help from a full-time team led by experienced professionals. The facility promotes independence as much as possible, provides both private and shared rooms, and offers spaces for relaxing or taking in the view outside. Regularly scheduled activities cover everything from education to games and entertainment, all aiming to support a healthy, comfortable life, though people will want to weigh the history of deficiencies when considering care options.
