Riverbend Post Acute Rehabilitation

    7850 Freeman Ave, Kansas City, KS, 66112
    3.7 · 66 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    3.0

    Warm staff, inconsistent care, unclean

    I'm torn. Many staff, nurses and therapists were warm, hardworking and felt like family - excellent therapy, lots of activities, and great rehab/COVID care at times. But I also saw chronic cleanliness and maintenance problems (urine smell, filthy floors, pests, gray/lost laundry), unreliable nursing/response (call lights, meds, dentures mishandled, long waits), and an often unresponsive or disorganized administration. I've heard new ownership/management has improved things in spots, but care remains inconsistent. I would only consider this place with strong assurances about cleanliness, staffing and management responsiveness.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Coordination with health care providers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (medical)
    • Transportation arrangement (non-medical)
    • Transportation to doctors appointments

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.70 · 66 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.4
    • Staff

      3.7
    • Meals

      2.8
    • Amenities

      1.4
    • Value

      1.2

    Location

    Map showing location of Riverbend Post Acute Rehabilitation

    About Riverbend Post Acute Rehabilitation

    Riverbend Post Acute Rehabilitation, set in Kansas City, KS, offers post-acute rehabilitation, assisted living, skilled nursing, memory care, and on-site dialysis, so folks coming from hospitals get support for their recovery in a safe environment. The facility has 144 certified beds-131 for nursing care, 13 for assisted living-and about 112 residents daily, with private and semi-private rooms available, all kept clean and comfortable, and each room's got cable TV, Wi-Fi, and safety features that help everyone get around. The place puts effort into helping people regain independence after injuries or illness, so there's in-house therapy with state-of-the-art equipment, a Stay Active program with many activities every day, and a therapy staff that builds care plans around specific needs, plus transportation for doctor visits or outings. Meals come with different choices-anytime dining, kosher, vegetarian, even low sodium-and guest meals are welcome. The dining rooms serve as a spot to gather, but there's also a fitness center, a game room, a salon/barbershop, laundry and housekeeping, washers and dryers, and landscaped grounds where people can spend time outside.

    Residents get help with daily living, including bathing, dressing, grooming, toileting, and laundry, and the full-time staff can handle everything from wound care and medication to occupational therapy, incontinence, and non-ambulatory care-nurses are there day and night. They accept long-term care insurance. Folks receive opportunities to join in social events, arts and crafts, health programs, and educational classes, with attempts to keep everyone engaged and make forming friendships easier. There's a secure memory care unit that follows the Abilities Care Approach for dementia, and the third floor has assisted living for people who are more independent but still want help when needed. Riverbend features beautifully landscaped outdoor spaces and rooms that feel much like home, and the facility stays close to local hospitals and attractions.

    Riverbend has had a tough record with state inspections and holds a Special Focus Facility flag due to a history of serious quality problems. It's reported 61 deficiencies, including issues with infection control, accident hazards, and failing to keep residents and families fully informed after injuries. There have been deficiencies in properly respecting resident rights and preferences, and the nurse turnover rate stands at 46.8%. On average, the nursing staff provides 3.64 hours of care per resident each day. Since November 2018, Cory Schulte has managed the facility, which is owned by Gateway Healthcare LLC and operated by The Ensign Group, Inc. Riverbend tries to build a welcoming, active community with support designed to fit each person's needs, but people considering it should be aware of the facility's inspection history and current efforts to improve.

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