Windsor Personal Care

    130 Sterling Way, Mount Sterling, KY 40353
    • Assisted Living
    • Memory Care
    • Skilled Nursing

    Private room, clean, supportive staff

    I moved into this fairly new, well-administered facility and have been impressed by the caring, accommodating staff and pleasant healthcare providers. My private room and bath are very clean, and common areas have a cozy fireplace, TVs, an outdoor patio, and regular snacks and meals-local ministers also visit. I feel comfortable and supported here.

    Current/former resident
    Aug 2026

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Coordination with health care providers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Special dietary restrictions

    Room

    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Telephone
    • Wifi

    Transportation

    • Transportation arrangement (medical)
    • Transportation to doctors appointments

    Common areas

    • Beauty salon
    • Dining room
    • Garden
    • Outdoor space

    Community services

    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Scheduled daily activities

    Reviews

    4.29·(7)

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      5.0
    • Staff

      4.0
    • Meals

      4.3
    • Amenities

      5.0
    • Value

      4.3

    Pros

    • Private rooms with en-suite bathrooms
    • Contemporary/new facility
    • Clean, well-maintained environment
    • Caring and accommodating direct-care staff
    • Consistent on-site staffing presence
    • Outdoor patio and fireplace
    • Common rooms with televisions
    • On-site spiritual visits from local ministers
    • Regular snacks and meals
    • Generally organized administration

    Cons

    • Management favoritism and unequal treatment
    • Perceived discriminatory administrative practices
    • Uneven workload distribution among staff
    • Leadership and management responsiveness concerns

    Summary of reviews

    Windsor Personal Care presents as a relatively new, well-kept assisted living environment with a number of visible amenities and comforts. Physical features highlighted include private rooms with en-suite bathrooms, outdoor patio space, a fireplace, and multiple common areas equipped with televisions. The facility is described as clean and modern, and basic hospitality elements such as regular meals and snacks and on-site spiritual visits are available.

    Direct caregiving is a clear strength in the collected impressions. Staff are frequently described as kind, caring, and accommodating; families and visitors emphasize supportive interactions and helpfulness from frontline caregivers. The facility appears to maintain a steady on-site staffing presence, which many portrayals associate with attentiveness to residents’ daily needs.

    Dining and activities are characterized as straightforward and resident-focused: meals and snacks are provided, common rooms offer social TV spaces, and spiritual support is available through local ministers. The overall environment is presented as pleasant and conducive to basic social and recreational needs rather than as a highly-programmed activity center.

    Notable management-related patterns emerge alongside the positive direct-care observations. While some comments describe the administration as organized, there are repeated concerns about leadership behavior and workplace fairness. Specific operational themes include perceived favoritism, allegations of discriminatory decision-making, and uneven distribution of staff workload. These issues are described at the management and personnel level rather than as problems with physical plant or basic care availability, and they may contribute to staff morale and consistency of service.

    Taken together, the narrative suggests Windsor Personal Care offers a clean, comfortable setting with attentive direct-care staff and basic amenities appropriate for many residents. Prospective families should weigh those strengths against reported managerial and personnel dynamics; asking about staffing ratios, workload policies, nondiscrimination procedures, and examples of how the administration addresses staff concerns may help clarify how leadership practices affect day-to-day care continuity and staff stability.

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    Location

    Map showing location of Windsor Personal Care

    Windsor Personal Care is located at 130 Sterling Way, Mount Sterling, KY, 40353.

    About Windsor Personal Care

    Windsor Personal Care, at 130 Sterling Way in Mount Sterling, Kentucky, has a modern 26-bed facility that offers care for people who need different levels of help, from just a little extra support to round-the-clock nursing. The building has both private and semi-private rooms, so residents can choose what suits them best, and you'll also find quiet places for relaxing as well as community dining areas where people can gather for meals. The staff are specially trained and provide support at all hours, handling things like wound care, medicine management, and daily activities for those who need it. There are services for folks with memory issues, like person-centered memory care and programs made just for people who need support with things like dementia, and there's respite care if someone's caregiver needs a break. Windsor Personal Care also gives residents a chance to work on their strength and speech through physical, speech, and occupational therapy. The entire place is designed to feel warm and welcoming, helping families and residents connect, while focusing on each person's well-being each day.

    People often ask...

    Windsor Personal Care offers assisted living, memory care, and skilled nursing.

    There are 10 photos of Windsor Personal Care on Mirador.

    The full address for this community is 130 Sterling Way, Mount Sterling, KY 40353.

    No, Windsor Personal Care does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Safety & Compliance

    In Kentucky, the Cabinet for Health & Family Services' Office of Inspector General licenses and inspects long-term care facilities, publishing recertification and complaint findings.

    License number101333
    Facility typePersonal Care Home
    Capacity26 residents
    LicenseeMT. STERLING PERSONAL CARE, LLC
    ExpiresMay 31st, 2026

    Disclaimer

    Mirador Living is not affiliated with the owner or operator(s) of Windsor Personal Care. The information above has not been verified or approved by the owner or operator. For exact information, please contact Windsor Personal Care directly. There is no cost for this service. We are compensated by the community you select.

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