Lake Charles Care Center

    2701 Ernest St, Lake Charles, LA, 70601
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    2.0

    Caring staff, unsafe management issues

    I'm torn. The building is spotless, therapy is excellent, and the frontline nurses/CNAs were warm, attentive, and helpful with great meals and rehab. But management and communication failed repeatedly: family input was ignored, medical concerns were dismissed, residents were neglected (missed checks, med errors, UTIs/dehydration), and transfers/administration felt unsafe and unethical. Because of those serious safety and leadership issues I can't fully recommend it despite the caring staff.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    4.47 · 144 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.5
    • Staff

      4.2
    • Meals

      4.5
    • Amenities

      4.1
    • Value

      1.0

    Location

    Map showing location of Lake Charles Care Center

    About Lake Charles Care Center

    Lake Charles Care Center sits over on Ernest Street in Lake Charles, Louisiana, and has served folks who need skilled nursing, memory care, and rehab-to-home services for a good while, and although inspection scores have changed through the years, the place now holds an A-minus grade for its inspection performance, which means it keeps strong standards overall. The care center's got long-term and short-term care, pain management, catheter care, and homemaking help, with medical transportation for folks who need a ride for doctor visits and such. You'll find registered nurses, therapists, practical nurses, psychiatrists, psychoanalysts, and internal medicine people working here, all helping out with personal care, wound care, IV antibiotics, and medication management, and the therapists put together physical, occupational, and speech therapy to handle walking, eating, swallowing, and other problems that come up after illness or surgery. They've built out programs for post-acute care, inpatient rehab, and quick recovery after things like joint replacements or broken bones, and there's special care for memory impairment in a secure memory care unit. The Lodge, which is part of the community, offers a comfortable and welcoming environment, and the whole place saw new renovations. They accept both Medicare and Medicaid and support a resident council-though there isn't a family council-while helping folks return home safely by planning discharge, teaching families, suggesting equipment, and even making home visits to be sure it's all set up well. The team keeps a focus on dignity and well-being, providing help with daily needs, therapy, and emotional support, so this care center's really a spot for people needing nursing home care, rehab, or support with memory issues in a setting that aims to keep people as independent and safe as possible, right in Lake Charles.

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