Pointe Coupee Healthcare sits in New Roads, Louisiana, over on False River Drive, and serves as a skilled nursing facility with 120 certified beds, and it's usually home to about 89 residents on most days. It has a for-profit setup with Plantation Management Company in charge, and Kimberly Delatte has managed it since 2005, so it's been under steady leadership for a long time now. The nurse turnover rate there is 41.9%, which comes out below the state average, and staffing numbers show residents get about 3.18 nursing hours each day, a bit below what's typical statewide, though care is still available around the clock for those who need rehabilitation, long-term care, or even hospice services. Medicaid and Medicare both certify the facility, so payments tend to work for a lot of families, and there's Alzheimer's care, too, for folks with memory troubles.
Inspections at Pointe Coupee Healthcare turned up 21 deficiencies, some serious, including issues with following professional standards, making complete care plans, and letting residents or their families know right away about important situations. The care team works with outcome-oriented programs, trying to use interdisciplinary teamwork and patient-focused care to meet the needs of their residents, and that includes speech therapy, occupational therapy, and physical therapy to help regain skills like talking, moving, and doing basic activities. There are private and couple rooms that come with wood furniture, Wi-Fi, cable, and wall decorations, so things don't feel sparse, and folks can stay connected. The place tries to feel welcoming and comfortable, and there are several dining rooms with menus posted each week, so residents know what's for meals. For those who want to enjoy the outdoors, there's a private, landscaped courtyard with a gazebo and a BBQ pit where families can gather.
Daily life at Pointe Coupee Healthcare includes access to a library, laundry, housekeeping, and banking, with activities and programs aimed at helping residents stay active in mind and body, focusing on a sense of belonging and holistic healing. The community has an average rating of 3.0 out of 4 from a small set of reviews. Caregiving resources are present for those who need help, and the facility aims for a nurturing atmosphere so residents feel dignity and joy, though it's clear the inspection reports show areas needing real improvement, especially when it comes to care plans and keeping people informed about important changes or problems.
