HeartHomes at Pasadena

    8016 Ritchie Hwy, Pasadena, MD 21122
    • Assisted Living
    4.1ยท20 reviews

    Homey spotless facility caring staff

    I moved my mother in quickly after a thorough tour and have been very pleased. The small, bright facility feels homey and spotless; staff are friendly, caring and very helpful, and she's well cared for in her private room with its own bath. Meals and activities (bingo, sing-alongs, crafts) are available, management is efficient, and I would highly recommend this place.

    Loved one of resident
    Jul 2026

    Pricing

    Prices shown are estimates and subject to change. Contact your senior living advisor for current pricing.

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Coordination with health care providers
    • Medication management

    Healthcare staffing

    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Special dietary restrictions

    Room

    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Telephone
    • Wifi

    Transportation

    • Transportation arrangement (medical)
    • Transportation to doctors appointments

    Community services

    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Scheduled daily activities

    Reviews

    4.10ยท(20)

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.1
    • Staff

      4.2
    • Meals

      3.0
    • Amenities

      3.4
    • Value

      4.1

    Pros

    • Home-like, small-facility environment
    • Private rooms with en-suite bathrooms
    • Clean, bright interior spaces
    • Friendly, compassionate direct-care staff
    • Supportive move-in and adjustment assistance
    • Well-maintained communal living and dining layout
    • Close proximity to family and access to a physician
    • Prompt, comprehensive admission tours
    • Seasonal and personal decorating that enhances atmosphere

    Cons

    • Limited activity programming and resident engagement
    • Inconsistent dining quality and limited menu variety
    • Portion-size and menu customization gaps
    • Accessibility limitations for residents with hearing loss
    • Variability in room finishes and dรฉcor
    • Management communication and responsiveness issues
    • Insufficient staffing allocation for engagement-focused care
    • Gaps in medication-management oversight

    Summary of reviews

    Overall impression: Reviewers describe HeartHomes at Pasadena as a small, home-like assisted living community with a bright, clean interior and private rooms that include en-suite bathrooms. The facility's scale and layout are repeatedly characterized as easy to navigate and non-intimidating, with communal living, dining, and entertainment areas that support a family-style atmosphere. Move-in experiences and initial tours are often described as thorough and efficient.

    Care and staff: Direct-care staff receive consistently positive remarks. Families emphasize compassionate, friendly, and supportive caregivers who assist residents during the adjustment period and maintain a comforting, family-like environment. This strength is one of the facility's most consistent positive themes. However, reviewers also identify operational limits on staff time for engagement-oriented activities, suggesting the caregiving team is well regarded but constrained by staffing allocation or task prioritization.

    Dining: Dining impressions are mixed. Several accounts praise meals and the dining environment, while others describe inconsistent food quality, plain or cheaply prepared dishes, and limited menu varietyโ€”particularly in dessert options. Portion sizes are noted as occasionally mismatched with resident preferences, indicating a need for greater menu customization and consistency in kitchen execution.

    Activities and accessibility: The small size supports close social interaction for some residents, but activity programming is frequently described as limited. Common activities mentioned include bingo, sing-alongs, and arts and crafts, yet families express a desire for more frequent or varied engagement and exercise options. Accessibility is a specific concern for residents with hearing loss, who may find it difficult to participate fully in group activities.

    Facilities and aesthetics: The physical facility is described as clean and bright, with a pleasant porch and holiday decorations that contribute to a homelike feel. Some reviewers note variability in room finishes and dรฉcor, with a few rooms characterized as sparse or lacking visual warmth; this suggests differences in room upgrade level or furnishing standards.

    Management and operational patterns: A notable pattern is a contrast between strong frontline caregiving and concerns about management-level issues. Several comments point to inconsistent communication and responsiveness from management or the director, and at least one reviewer raised medication oversight concerns. These items point to potential gaps in administrative processes, staff oversight, and clinical protocols that prospective families should clarify during a visit.

    Recommendation for prospective families: HeartHomes at Pasadena appears to offer a small, clean, and supportive environment with engaged direct-care staff and private accommodations. Prospective residents and families should observe an activity session and a mealtime, ask about staffing ratios for engagement, inquire about medication-management procedures, and review options for menu customization and room finishes to ensure the fit matches their expectations.

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    Location

    Map showing location of HeartHomes at Pasadena

    HeartHomes at Pasadena is located at 8016 Ritchie Hwy, Pasadena, MD, 21122.

    About HeartHomes at Pasadena

    HeartHomes At Pasadena offers a calm and supportive place for seniors who want a simple and secure lifestyle, and the staff puts a focus on helping residents feel at home with personalized care and attention to each person's needs, so if you or a loved one needs assistance with daily living or memory care for conditions like Alzheimer's or dementia, they've got special programs and trained caregivers who provide 24-hour supervision, medication management, bathing help, dressing support, oxygen management, and physical, occupational, or speech therapy, and for those who are still active and mostly independent, there are independent living options that come with housekeeping, laundry, three home-cooked meals a day, snacks, and plenty of activities to keep minds and bodies moving; these activities include fitness classes, art sessions, music therapy with a certified music therapist, social events like movie nights, and devotional services, while a hairdresser comes by and a podiatrist visits every three months, with a primary care physician also dropping in when needed. The rooms at HeartHomes are all private and furnished, with walk-in showers and emergency call bell systems in the bedrooms and bathrooms for safety, and seniors have their own bathrooms for privacy and convenience. The building is wheelchair accessible, offers non-ambulatory care, and provides an enclosed backyard, walking paths, and gardens. There's a dining area with scheduled meals and all-day dining choices, and they cater to special diets such as diabetes or allergies, plus residents can enjoy indoor and outdoor common areas, private baths, and Wi-Fi. HeartHomes keeps a mellow, small community feel instead of a busy, crowded setting, so residents and their families tend to get to know each other well, which can make the place feel even more homelike. For social engagement, there are activities both onsite and offsite, and pet visits are available. Transportation for appointments, shopping, or outings is provided, and there's parking for residents who drive. For those whose care needs change, HeartHomes is flexible, offering board and care homes in nearby neighborhoods, home care with companions, and respite care stays from 14 to 30 days. The staff takes pride in treating each resident with dignity and respect, offering nursing checks every 45 days, and patients with memory issues live in a secured area to keep them safe and reduce confusion or wandering, and there's even a specialized memory care support setup with enhanced safety features. Amenities like laundry, daily housekeeping, move-in coordination, and an emergency alert system are all standard, while awards for meals, activities, and friendliness help set HeartHomes apart a little. A community fee is required when moving in, and part of it may be refundable if someone moves out within ninety days. HeartHomes At Pasadena tries to create warm, lasting connections between residents, staff, and families, with programs and care plans meant to adjust to each person's stage in life, so whether someone needs help just getting around, extra support with personal care, or a place to spend their last days with hospice, the staff steps in with a calm, gentle approach in a peaceful setting that feels like home.

    People often ask...

    HeartHomes at Pasadena offers competitive pricing, with rates starting at a cost of $4,500 per month.

    HeartHomes at Pasadena offers assisted living and board and care.

    The full address for this community is 8016 Ritchie Hwy, Pasadena, MD 21122.

    No, HeartHomes at Pasadena does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Safety & Compliance

    In Maryland, the Department of Health's Office of Health Care Quality licenses assisted living programs and publishes the results of its surveys and complaint investigations.

    License number16
    Facility typeAssisted Living Level 3
    Capacity16 residents
    EffectiveSeptember 1st, 1997
    Special certificationAlzheimer's Care: Mild, Moderate
    View the official license record

    Disclaimer

    Mirador Living is not affiliated with the owner or operator(s) of HeartHomes at Pasadena. The information above has not been verified or approved by the owner or operator. For exact information, please contact HeartHomes at Pasadena directly. There is no cost for this service. We are compensated by the community you select.

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