Craneville Place of Dalton

    265 Main St, Dalton, MA 01226
    • Assisted Living
    • Memory Care
    • Skilled Nursing
    4.4ยท38 reviews

    Request a Tour

    Date of Tour
    Time Window
    Tour Type

    You selected in-person tour on in the

    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    Reviews

    4.37ยท(38)

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.6
    • Staff

      4.5
    • Meals

      4.4
    • Amenities

      4.0
    • Value

      1.0

    Pros

    • Compassionate, respectful, and attentive nursing and aide staff
    • Effective physical and occupational therapy supporting recovery and return home
    • Warm admission and discharge support
    • Helpful social work and accessible leadership
    • Individualized care that supports resident participation and advocacy
    • Engaging recreational, social, and religious activities
    • Welcoming family visits and family-inclusive support
    • Clean, well-maintained facility
    • Flexible support for family gatherings
    • Friendly meal-delivery staff

    Cons

    • Reported gaps in bathing, repositioning, and skin-integrity routines
    • Reported weaknesses in clinical-incident documentation and family notification
    • Limited after-hours access to resident information
    • Reported inconsistencies in discharge and payment communication
    • Small rooms and awkward room layouts
    • Shared elevator access with food and laundry traffic
    • Reported variability in resident-care responsiveness

    Summary of reviews

    Reviews describe Craneville Place of Dalton primarily as a supportive setting for both short-term rehabilitation and long-term care. Residents and families frequently praise the kindness, professionalism, and attentiveness of nurses, aides, therapists, and other staff. Rehabilitation is a consistent strength: several people describe regaining strength and returning home, and families value therapy that is tailored to a residentโ€™s needs. Reviewers also mention helpful social work and leadership support during admissions, care transitions, and discharge planning.

    Families commonly describe staff as welcoming and reassuring, and some report feeling included and kept informed. Activities have included bingo, religious services, community performances, sing-alongs, celebrations, and time outdoors, with opportunities for residents to socialize and take part in planning. One long-term resident was described as participating in the Resident Council and helping advocate for others. Reviewers also describe staff making thoughtful accommodations for family visits and gatherings.

    Comments about the physical environment are mixed but generally include positive observations about cleanliness and maintenance. One family praised a spacious private room, while another found rooms small and awkwardly arranged. That reviewer also noted that the elevator appeared to serve both residents and food or laundry carts. Dining receives little direct evaluation: families mention sharing holiday meals and describe meal-delivery staff positively, but the reviews provide limited information about menu variety or food quality.

    The overall pattern is strongly positive, but it is not uniform. One family raised serious concerns about a therapy-related fall, lack of notification and documentation, bathing and repositioning support, subsequent skin breakdown, and discharge and payment communication. Another reviewer was unable to obtain assistance with information about a resident during a late-night call. These accounts point to potential weaknesses in care routines, incident communication, and after-hours access, but they contrast with many accounts of attentive care and effective family support. Prospective residents and families may wish to ask about personal-care schedules, incident-notification procedures, after-hours contacts, room configurations, and discharge arrangements.

    Reviews written on Mirador

    We have no reviews to show about Craneville Place of Dalton.

    Help other families by writing a review about your experience with this community.

    Medicare Ratings

    4ยท/ 5
    • Overall

    • Health Inspection

    • Staffing

    • Quality Measures

    Ratings from the U.S. Centers for Medicare & Medicaid Services (Care Compare). View on Medicare.gov

    Location

    Craneville Place of Dalton is located at 265 Main St, Dalton, MA, 01226.

    About Craneville Place of Dalton

    Craneville Place of Dalton Rehabilitation & Skilled Care Center sits in a quiet part of the Berkshires and has a long history of serving its community, offering both short-term rehabilitation and long-term care with 89 certified skilled nursing beds. The facility provides rooms with private bathrooms, furnishings, cable TV, phone service, kitchenettes, air conditioning, and Wi-Fi. Residents have access to move-in help, housecleaning, and laundry, along with transportation and parking. The dining room serves homemade meals with choices for special diets and allergies, and there's a community-sponsored meal program, along with restaurant-style dining and snacks throughout the day.

    Residents get daily support for things like bathing, dressing, walking, transferring, and taking medication, and there's a 24-hour call system with 12-16 hour nursing coverage as well as licensed staff around the clock for medical and personal care. The clinical and rehabilitation teams can manage cardiac, pulmonary, orthopedic, and neurological conditions, and the center provides physical, occupational, and speech therapy, as well as palliative, psychiatric, Alzheimer's, dementia, and behavior support. For those needing extra supervision, there's a secured unit set up with its own activity and dining rooms, plus safe walking areas.

    There are community and resident-run activities every day, including shopping trips and outings, movie nights in the on-site theater, music and wellness programs, a fitness room, sauna, arts and crafts, library, game room, and three porch areas facing the mountains. The resident and family council lets people raise concerns and work with staff to improve life at the facility. Craneville Place offers both short-term rehab stays for recovery and respite care for caregivers, as well as long-term options, and offers tailored treatment plans for each resident, focusing on helping everyone get to their highest level of function.

    Many rooms, common areas, and dining spaces have been renovated, and the whole building is accessible and air-conditioned, with extra security as needed. There is a smoking program and enhanced recreational choices. Medicare and Medicaid certification ensures healthcare oversight, and the staff are licensed, receiving ongoing training.

    Although Craneville Place promotes comfort and dignity, state citations show areas needing improvement, including for infection control, honoring resident rights, and ensuring safety and daily care for residents unable to care for themselves. Staff regularly check vital signs and medicate as needed, but there have been deficiencies noted on recent inspections, especially around infection prevention and maintaining a homelike environment. With an average of 60 residents per day and nurse hours per resident at 4.13, the facility aims to offer compassionate and skilled care, and is operated by Bane Care Management LLC, which has run the place since 2014.

    People often ask...

    Craneville Place of Dalton offers assisted living, memory care, and skilled nursing.

    The full address for this community is 265 Main St, Dalton, MA 01226.

    No, Craneville Place of Dalton does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Disclaimer

    Mirador Living is not affiliated with the owner or operator(s) of Craneville Place of Dalton. The information above has not been verified or approved by the owner or operator. For exact information, please contact Craneville Place of Dalton directly. There is no cost for this service. We are compensated by the community you select.

    Are you an owner or operator of Craneville Place of Dalton?

    Claim this listing to receive messages from prospective customers and manage your community page.

    Nearby Communities

    Assisted Living in Nearby Cities

    1. 17 facilities$2,568/mo
    2. 25 facilities$2,708/mo
    3. 31 facilities$2,754/mo
    4. 16 facilities$2,991/mo
    5. 16 facilities$2,991/mo
    6. 4 facilities
    7. 6 facilities
    8. 4 facilities
    9. 4 facilities
    10. 2 facilities
    11. 4 facilities
    12. 3 facilities
    ยฉ 2026 Mirador Living