Pricing ranges from
    $4,949 – 6,819/month

    Havenwood of Minnetonka

    17710 Old Excelsior Blvd, Minnetonka, MN, 55345
    3.8 · 36 reviews
    • Independent living
    • Assisted living
    • Memory care
    AnonymousLoved one of resident
    2.0

    Nice facility, inconsistent care, expensive

    I moved my dad to Havenwood and the facility, apartment and food are wonderful - clean, peaceful, lots of activities, safe, and a true continuum from independent to memory care. Many staff were warm, attentive, and went above and beyond; sales and move-in were smooth and hospitable. But care is inconsistent: high staff turnover, shortages, poor communication from management, slow responses to call buttons, and frequent unresponsiveness to families. I was hit with rent increases and hidden fees, and found lease terms and sales pressure aggressive. Most worrying were moments of neglect in memory care (missed hygiene, late meds, overreliance on TV) that I could not ignore. I appreciate the great staff who do care, but the inconsistent care, lack of transparency, and high cost leave me with mixed feelings.

    Pricing

    $4,949+/moSemi-privateAssisted Living
    $5,938+/mo1 BedroomAssisted Living
    $6,819+/moStudioAssisted Living

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Coordination with health care providers
    • Hospice waiver
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Memory care community services

    • Dementia waiver
    • Mild cognitive impairment
    • Specialized memory care programming

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (medical)
    • Transportation to doctors appointments

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.78 · 36 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      2.8
    • Staff

      3.3
    • Meals

      4.1
    • Amenities

      4.0
    • Value

      1.7

    Location

    Map showing location of Havenwood of Minnetonka

    About Havenwood of Minnetonka

    Havenwood of Minnetonka sits in a multi-story building with a friendly community feel, where the care staff gets to know each resident and helps them in a kind and respectful way, and you can always see people chatting in the common areas or enjoying the outdoor patios, and there are always activities going on, whether it's something cultural, educational, or just plain fun. The facility offers a full range of care options-Independent Living, Assisted Living, Enhanced Assisted Living, and Memory Care-so someone who lives here can move between different levels of care as their health and needs change, and the staff makes sure each resident has a personalized care plan, whether they're living independently, need a little extra support with daily tasks, or need a secure, supportive setting for dementia or Alzheimer's disease. The apartments are spacious and pet-friendly, with choices that range from studios to two bedrooms, and independent living apartments come with full kitchens, open floor plans, and plenty of storage, while assisted and enhanced assisted living suites give more purpose-built help and easy access to services and activities, and couples with different needs can even stay together on the same campus. The memory care program focuses on residents' abilities and provides safe surroundings and activities that support dignity, and there's respite care as well, so caregivers can take a break when they need to. Residents here don't have to worry about home maintenance, as everything from meal preparation to housekeeping is taken care of, and they get access to skilled professionals who help with things like medication and health checks, which gives families peace of mind. There's a wide variety of social, educational, and wellness programs each day, which helps people stay active, meet friends, and enjoy a sense of community, and you'll find most folks say the staff is caring and does their best, even though there have been times when keeping enough staff has been a challenge. Havenwood is managed by Life Care Services®, has secure billing and information online for residents and families, and offers its lifestyle at three locations-Minnetonka, Richfield, and Burnsville-but the Minnetonka community stands out for its beautiful spaces, modern amenities, and a warm, neighborhood feel that makes it easy to call home.

    About Life Care Services

    Havenwood of Minnetonka is managed by Life Care Services.

    Life Care Services (LCS), established in 1971 and headquartered in Des Moines, Iowa, stands as the nation's leading manager of full-service senior living communities and the largest not-for-profit senior living operator in the United States. With over five decades of experience, LCS manages more than 130 communities serving over 40,000 residents nationwide, specializing in Life Plan Communities (formerly known as Continuing Care Retirement Communities or CCRCs), as well as stand-alone assisted living, memory care, and rental communities.

    The company's comprehensive approach encompasses operations management, marketing and sales support, health services, compliance, finance, human resources, risk management, strategic planning, and technology development. Through the LCS Family of Companies, they provide end-to-end solutions including development services, real estate private equity enterprises, insurance, national purchasing consulting, and in-home care services. Their innovative development projects feature amenity-forward designs, including cutting-edge elements like rooftop restaurants and microbreweries, demonstrating their commitment to evolving senior living experiences.

    LCS's philosophy centers on purposeful living, where aging means adding experiences rather than giving up on them. Their hospitality-driven approach combines data-driven services with personalized care to strengthen teams, streamline workflows, and enhance resident experiences. Signature programs include Extraordinary Impressions, their employee culture initiative; Heartfelt Connections®, a nationally recognized memory care approach; Eversafe 360 senior safety protocols; and the Health & Wellness Navigation Program™ that provides personalized care plans addressing all aspects of well-being. The LCS Signature Experiences program infuses hospitality into every aspect of community life, creating rich, engaging experiences for residents and employees alike.

    The company's excellence has earned unprecedented recognition, including being ranked #1 in Customer Satisfaction among Independent Living Senior Living Communities by J.D. Power for six consecutive years (2019-2024), winning more independent living awards than any other brand in the J.D. Power U.S. Senior Living Satisfaction Studies. Additionally, LCS received three awards from Top Workplace USA in 2023, reflecting their commitment to both resident care and employee satisfaction. As the fourth-largest operator of life plan and rental senior living communities nationwide, LCS continues to shape the future of senior living through innovation, excellence, and a deep commitment to empowering seniors to live their best lives.

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