Charter House

    211 2nd St NW, Rochester, MN 55901
    • Independent Living
    • Assisted Living
    • Memory Care
    • Skilled Nursing

    Friendly staff, clean homey community

    I toured this downtown senior community and chose it for my mom - the staff are genuinely friendly and professional, the apartments are spacious, immaculate, and include full kitchens, and the dining is generous and tasty. There's a wide range of activities and fitness programs (I played bridge and enjoyed day trips), strong memory/nursing support, plus convenient skyway/shuttle access to the Mayo Clinic and local cultural venues. Overall I'm very pleased with the care, cleanliness, and welcoming, homey vibe.

    Loved one of resident
    Jul 2026

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Coordination with health care providers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Special dietary restrictions

    Room

    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Telephone
    • Wifi

    Transportation

    • Transportation arrangement (medical)
    • Transportation to doctors appointments

    Common areas

    • Beauty salon
    • Dining room
    • Garden
    • Outdoor space

    Community services

    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Scheduled daily activities

    Reviews

    4.90·(29)

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.7
    • Staff

      4.6
    • Meals

      4.4
    • Amenities

      4.3
    • Value

      3.5

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    Medicare Ratings

    5·/ 5
    • Overall

    • Health Inspection

    • Staffing

    • Quality Measures

    Ratings from the U.S. Centers for Medicare & Medicaid Services (Care Compare). View on Medicare.gov

    Location

    Map showing location of Charter House

    Charter House is located at 211 2nd St NW, Rochester, MN, 55901.

    About Charter House

    Charter House stands in downtown Rochester and is owned and operated by Mayo Clinic, so there's a direct skyway and subway connection for easy access to clinics, stores, the Rochester Public Library, and Civic Center, which makes getting around much easier, especially in winter, and people living there can move between independent living, assisted living, supportive care, home care, and skilled nursing care, depending on their needs as they change over time. The apartments are modern and can be personalized, and there are 1-bedroom up to 3-bedroom units, with full-size kitchens, cable, free high-speed WiFi, and guest apartments for overnight visitors, so it feels a bit more like home, and there are options for check or credit card payments, which helps keep things straightforward.

    The care programs all have their own specific names, and staff are trained to help with daily tasks such as bathing, dressing, toileting, medication reminders, moving from bed to wheelchair, and even diabetes management, plus there's monitoring by licensed nurses around the clock, but also support for staying as independent as possible, with occupational and physical therapists coming by on a set schedule. Residents who need a short break or are recovering from a hospital stay can look into the respite and short-term rehab services, and there's also Alzheimer's care services for people who need it, along with hospice and home care including companionship, therapy, and nursing.

    The building itself is safe and comfortable, with wide hallways, elevators, and outdoor patios or gardens, along with community dining rooms-one on the 22nd floor with panoramic views-offering restaurant-style meals with gourmet menus, so everyone gets good food and company, plus a coffee shop, store, barbershop, beauty salon and spa right on-site, which makes daily routines easier. There's a library holding over 4,000 books, an art gallery with work by local artists that rotates every so often, arts-and-crafts rooms, garden groups, and spaces for music, both listening and making, with resident musical groups meeting up regularly.

    All housekeeping, laundry, and linen services happen in-house, which takes a load off of everyone, and transportation is available for appointments or trips around town, so residents can keep up with outside interests or appointments. There are more than 300 activities and events each month-things like fitness classes, educational programs, game nights, wellness and exercise programs, offsite outings, and even gardening, so people can stay active in mind and body, and make friends in a structured way.

    Charter House has an all-inclusive pricing system, which covers almost everything, and the property is quiet and private but close to downtown. The staff are always on hand for emergencies or if help is needed day or night, and there's a focus on clean spaces and high standards. With everything in one place-healthcare, therapy, meals, social events, and connection to Mayo Clinic-Charter House covers most needs seniors might have, helping residents enjoy a maintenance-free, independent lifestyle or giving support as health needs change over time.

    People often ask...

    Charter House offers independent living, assisted living, memory care, and skilled nursing.

    Yes, Charter House allows residents to age in place and adjust their level of care as needed.

    The full address for this community is 211 2nd St NW, Rochester, MN 55901.

    No, Charter House does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Safety & Compliance

    In Minnesota, the Department of Health licenses assisted living facilities, publishing the findings of its surveys and complaint investigations.

    License number30329
    Facility typeAssisted Living

    Inspection Reports

    3

    Reports

    32

    Citations

    1

    Complaints

    3

    Years

    18 Jun 2026Inspection
    Identified multiple deficiencies across food service, fire safety, and resident care processes.
    • Minn. Stat. 144G.41 Subd. 1aMinimum food service requirements
    • Minn. Stat. 144G.45 Subd. 2(a)Fire protection and physical environment
    • Minn. Stat. 144G.45 Subd. 2(b)-(f)Fire protection and physical environment
    • Minn. Stat. 144G.45 Subd. 3Local laws apply
    • Minn. Stat. 144G.70 Subd. 2(c)-(e)Initial reviews, assessments, and monitoring
    • Minn. Stat. 144G.71 Subd. 20Prescription drugs
    • Minn. Stat. 144G.72 Subd. 3Individualized treatment or therapy management
    15 Jan 2024Inspection
    Identified multiple state correction orders issued after a January 2024 assessment, addressing licensure information, fire safety, grievances, contracts, and medication management.
    • 144G.12 Subd. 1Application for Licensure
    • 144G.41 Subd. 1 (13) (i) (B)Minimum SS= F requirements
    • 144G.41 Subd. 7Resident grievances; reporting
    • 144G.42 Subd. 7Posting information for reporting suspected c
    • 144G.45 Subd. 2 (a) (1)Fire protection and physical environment
    • 144G.45 Subd. 2 (b)-(f)Fire safety and evacuation plans
    • 144G.50 Subd. 3Designation of representative
    • 144G.50 Subd. 5Waivers of liability prohibited
    • 144G.71 Subd. 3Individualized medication monitoring and plan
    • 144G.71 Subd. 19Storage of medications
    • 144G.71 Subd. 20Prescription drugs
    • 144G.72 Subd. 3Individualized treatment or therapy management
    • 144G.72 Subd. 5Documentation of administration of treatments
    • 144G.72 Subd. 6Treatment and therapy orders
    • 144G.91 Subd. 4 (b)Appropriate care and services
    • 144.6502 Subd. 8Notice to Visitors
    13 Oct 2023Complaint
    Investigated maltreatment allegations where a caregiver held residents down during cares and rough-handled a resident, with delays in reporting and investigation.
    • 144G.20 Subdivision 1Conditions
    • 144G.41 Subd. 3Infection control program
    • 144G.42 Subd. 6 (a) / 626.557, Subd. 3Reporting Maltreatment
    • 144G.42 Subd. 6 (b)Individual Abuse Prevention Plan (IAPP)
    • 144G.70 Subd. 2 (c-e)Resident assessment and monitoring
    • 144G.70 Subd. 4 (a-e)Service plan, implementation and revisions
    • 144G.70 Subd. 4 (f)Service plan content
    • 144G.91 Subd. 8Freedom from maltreatment
    • Not specified in excerptCorrection Orders (general)

    Disclaimer

    Mirador Living is not affiliated with the owner or operator(s) of Charter House. The information above has not been verified or approved by the owner or operator. For exact information, please contact Charter House directly. There is no cost for this service. We are compensated by the community you select.

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