Charter House stands in downtown Rochester and is owned and operated by Mayo Clinic, so there's a direct skyway and subway connection for easy access to clinics, stores, the Rochester Public Library, and Civic Center, which makes getting around much easier, especially in winter, and people living there can move between independent living, assisted living, supportive care, home care, and skilled nursing care, depending on their needs as they change over time. The apartments are modern and can be personalized, and there are 1-bedroom up to 3-bedroom units, with full-size kitchens, cable, free high-speed WiFi, and guest apartments for overnight visitors, so it feels a bit more like home, and there are options for check or credit card payments, which helps keep things straightforward.
The care programs all have their own specific names, and staff are trained to help with daily tasks such as bathing, dressing, toileting, medication reminders, moving from bed to wheelchair, and even diabetes management, plus there's monitoring by licensed nurses around the clock, but also support for staying as independent as possible, with occupational and physical therapists coming by on a set schedule. Residents who need a short break or are recovering from a hospital stay can look into the respite and short-term rehab services, and there's also Alzheimer's care services for people who need it, along with hospice and home care including companionship, therapy, and nursing.
The building itself is safe and comfortable, with wide hallways, elevators, and outdoor patios or gardens, along with community dining rooms-one on the 22nd floor with panoramic views-offering restaurant-style meals with gourmet menus, so everyone gets good food and company, plus a coffee shop, store, barbershop, beauty salon and spa right on-site, which makes daily routines easier. There's a library holding over 4,000 books, an art gallery with work by local artists that rotates every so often, arts-and-crafts rooms, garden groups, and spaces for music, both listening and making, with resident musical groups meeting up regularly.
All housekeeping, laundry, and linen services happen in-house, which takes a load off of everyone, and transportation is available for appointments or trips around town, so residents can keep up with outside interests or appointments. There are more than 300 activities and events each month-things like fitness classes, educational programs, game nights, wellness and exercise programs, offsite outings, and even gardening, so people can stay active in mind and body, and make friends in a structured way.
Charter House has an all-inclusive pricing system, which covers almost everything, and the property is quiet and private but close to downtown. The staff are always on hand for emergencies or if help is needed day or night, and there's a focus on clean spaces and high standards. With everything in one place-healthcare, therapy, meals, social events, and connection to Mayo Clinic-Charter House covers most needs seniors might have, helping residents enjoy a maintenance-free, independent lifestyle or giving support as health needs change over time.