Compassionate, attentive nursing and caregiving staff
Supportive nurses and CNAs
Skilled physical and occupational therapy with mobility improvement
Warm, welcoming atmosphere
Clean, well-maintained interior and exterior
Organized facility operations and efficient processes
Respectful, dignified resident interactions
Rehab services with positive outcomes
Pet-friendly policy and meaningful pet visitation
Friendly and helpful front-line staff
Engaged staff who go above and beyond
Case management and finance staff who facilitate transitions
Thoughtful facility layout and resident comfort features
Residents appearing healthier and happier after stays
Strong sense of staff pride and workplace loyalty
Accessible staff during visits and for assistance
Positive visitor and admissions experience
Activity support including cooking and social engagement
Cons
Inconsistent staffing levels and responsiveness
Variable clinical-care quality over time
Gaps in dining assistance and meal-service continuity
Inadequate laundry controls and personal-item tracking
Food-handling and common-area sanitation concerns
Infection-control and post-treatment monitoring weaknesses
Weak administrative communication and billing timeliness
Delays in clinical escalation and hospital-evaluation coordination
Management instability and uneven supervision
Inconsistent management responsiveness to family concerns
Summary of reviews
The reviews for Copiah Living Center present a mixed but coherent picture: many families and visitors praise the caregiving staff, rehabilitation services, and the facility’s cleanliness and welcoming atmosphere, while others raise operational concerns that appear to affect consistency of care.
Care and staff: A substantial portion of feedback highlights compassionate, respectful nursing and caregiver interactions, with supportive CNAs and therapists producing measurable mobility gains through physical and occupational therapy. Multiple accounts describe staff who go beyond standard duties, creating a warm, dignified environment. At the same time, reviewers describe variability in clinical-care quality and responsiveness over time — in particular, inconsistencies in staff attention and supervision during certain shifts and episodes. There are also observations about inadequate behavioral supervision and delayed responses when residents require more immediate attention.
Dining and personal care: Many reviewers compliment a clean dining environment and organized meal service, but specific concerns point to gaps in feeding assistance and meal continuity for residents who require help, as well as occasional issues with meal temperature and service. Laundry and personal-item handling emerged as an operational weakness, with accounts indicating that item tracking and laundry controls are not always reliable. These issues suggest a need to confirm procedures for feeding support and personal-property management during the admission or tour process.
Facilities and activities: The facility’s physical environment is frequently described as clean, well-kept, and thoughtfully arranged for resident comfort. Pet visitation is noted as a meaningful emotional lift for residents, and activity supports such as assisted cooking and social programming are mentioned positively. Rehabilitation services receive consistent praise for producing beneficial outcomes and helping residents return to greater independence.
Management and communications: Several reviewers point to uneven management performance and lapses in administrative communication. Examples include delays in billing or discharge processes and perceived slow responses from leadership when families raise concerns. Conversely, specific staff members and departments (for example, certain case managers and financial staff) are singled out for helpfulness and smooth coordination. Infection-control and post-treatment monitoring are also areas of concern for some families, indicating a need to inquire about current protocols and outcomes when evaluating the facility.
Notable patterns and considerations: The overall pattern is one of strong front-line caregiving and a well-maintained environment tempered by operational inconsistencies tied to management, staffing, and certain clinical processes. Prospective residents and families may want to ask about current staffing ratios, laundry and personal-item protocols, dining-assistance procedures, infection-control measures, and how leadership manages clinical escalations. Where possible, speak directly with therapy staff, case management, and the on-shift nursing supervisor to get an up-to-date sense of daily routines and responsiveness.
Reviews written on Mirador
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Medicare Ratings
2·/ 5
Overall
Health Inspection
Staffing
Quality Measures
Ratings from the U.S. Centers for Medicare & Medicaid Services (Care Compare). View on Medicare.gov
Location
Copiah Living Center is located at 806 W Georgetown St, Crystal Springs, MS, 39059.
About Copiah Living Center
Copiah Living Center sits in Crystal Springs, Mississippi, and has 60 certified beds, but on most days about 52 residents live at the center. The community is connected to the Beebe Family, and has had managerial control from Providence Care, LLC since 2010 and Regional Care LLC since 2014, while the Mississippi Health Care Association oversees its operations. Many people know the facility because it's also associated with a nearby mobile home park and has an apartment building, giving people different options for living arrangements, and the whole place is set up as a retirement home that aims to feel warm and homelike, with activities meant to keep folks engaged each day.
The center provides a mix of services like long-term care, assisted living, skilled nursing, short-term rehab after things like surgery, hospice for end-of-life care, and memory care for people who need specialized help, and its staff offer home health care, wound care, and rehabilitation therapies aimed at improving strength and movement after major illnesses or injuries like strokes, falls, or joint replacements. Each resident receives about 4 nurse hours a day, but there's a pretty high nurse turnover rate of about 41.8%, and the facility has received 17 documented deficiencies in state inspections over time, including 2 related to infection control and some connected to how food is handled and planned, so inspectors noted concerns but found no immediate harm, just a possible risk, and there was also a citation for not having a good plan for quality assurance and performance improvement or committee activities, with several people affected.
Amenities are much like other senior communities, including organized activities, calendars to keep life engaging, and shared spaces meant to help people feel comfortable, and there's a photo gallery showing what the community looks like inside and out, which many families like to see. Copiah Living Center is licensed for nursing care and has property features and services meant to help residents feel supported, whether they need daily long-term care or are staying a short while for rehab or recovery, and the staff focuses on helping each resident get to the best health possible within a caring environment.
People often ask...
Copiah Living Center offers assisted living, memory care, and skilled nursing.
There are 13 photos of Copiah Living Center on Mirador.
The full address for this community is 806 W Georgetown St, Crystal Springs, MS 39059.
No, Copiah Living Center does not offer respite care.
Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.
Safety & Compliance
In Mississippi, the State Department of Health licenses care facilities and publishes the survey, complaint, and infection-control reports from its inspections.
License number
nh-255291
Facility type
Nursing Home
Special certification
Medicaid/Medicare – Dually certified
Inspection Reports
64
Reports
10
Type A Citations
0
Type B Citations
25
Complaints
7
Years
01 Sept 2026Complaint
01 Sept 2026Complaint
Investigated a complaint about resident abuse and found no deficiencies.
01 Sept 2026Complaint
01 Sept 2026Complaint
Found no deficiencies after a complaint investigation.
01 May 2026Complaint
01 May 2026Complaint
Found no deficiencies cited after two complaint investigations. Investigators concluded compliance with requirements.
01 May 2026Complaint
01 May 2026Complaint
Determined no deficiencies cited. Confirmed compliance with the applicable minimum standards.
01 Dec 2025Revisit
01 Dec 2025Revisit
Verified corrective actions were implemented to address a deficient practice and recommended return to compliance.
01 Dec 2025Revisit
01 Dec 2025Revisit
Determined that there were no deficiencies and recommended the entity be placed back in compliance.
01 Sept 2025Complaint
01 Sept 2025Complaint
Investigated violations of resident rights and dignity related to dining assistance and accessibility, including improper seating and unreachable call lights during meals.
42 CFR 483.10(a)(1)-(2), (b)(1)-(2)Resident Rights/Exercise of Rights
Investigated a complaint about care quality and found that staff did not sit beside the resident during meals, violating residents' rights.
45.17.2Residents' Rights
01 Jun 2025Revisit
01 Jun 2025Revisit
Determined, after a desk review, that the provider was placed back in compliance; recommended the effective date of compliance as 2025-06-04.
01 Jun 2025Revisit
01 Jun 2025Revisit
Concluded no deficiencies. It was found in compliance.
01 May 2025Inspection
01 May 2025Inspection
Identified violations related to residents' rights, improper perineal care for incontinent residents, infection control lapses, and inadequate urinary continence care.
45.17.2 Residents' RightsResidents' Rights
45.21.4 Urinary incontinenceUrinary incontinence
48.58.1 Infection ControlInfection Control
01 May 2025Inspection
01 May 2025Inspection
Regulatory findings identified violations in resident rights, accuracy of assessments, continence care, and infection control practices, with multiple related deficiencies cited.
CFR 483.10(e)Respect and Dignity; Right to have personal possessions
CFR 483.20(g)-(j)Accuracy of Assessments
CFR 483.25(e)(1)-(3)Incontinence
CFR 483.75(c)-(e)QAPI Improvement Activities
CFR 483.80(a)-(f)Infection Prevention & Control
01 May 2025Inspection
01 May 2025Inspection
Verified that emergency preparedness requirements were met; no deficiencies were cited.
01 May 2025Inspection
01 May 2025Inspection
Found no deficiencies in Life Safety Code compliance.
01 Apr 2025Complaint
01 Apr 2025Complaint
Concluded that no deficiencies were cited after investigating complaints alleging abuse, quality-of-care concerns, and resident rights issues.
01 Apr 2025Complaint
01 Apr 2025Complaint
Found no deficiencies. Investigated two complaints and determined compliance with applicable standards.
01 Sept 2024Complaint
01 Sept 2024Complaint
Found no deficiencies. The agency determined it was in compliance with Medicare and Medicaid participation requirements.
01 Sept 2024Complaint
01 Sept 2024Complaint
Found no deficiencies after investigating a complaint related to resident rights and quality of care.
01 Dec 2023Revisit
01 Dec 2023Revisit
Concluded compliance after reviewing information from the annual survey and recommended placing back in compliance effective 12/01/2023. Found no deficiencies.
01 Dec 2023Revisit
01 Dec 2023Revisit
Determined that previously cited deficiencies were corrected. Recommended placing back in compliance.
01 Dec 2023Revisit
01 Dec 2023Revisit
Verified compliance with the minimum standards and recommended placing back in compliance.
01 Dec 2023Revisit
01 Dec 2023Revisit
Confirmed that corrective measures were implemented and compliance was restored as of 12/01/23.
01 Nov 2023Inspection
01 Nov 2023Inspection
Investigated deficiencies identified significant gaps in assessment timing, continence care, food safety, quality program management, and infection control. Found failures in timely assessments, proper perineal care, proper handling of food, sustained quality oversight, and hand hygiene.
CFR 483.20(b)(2)(ii)Comprehensive Assessment After Significant Change
CFR 483.75(a)-(i)Quality Assurance and Performance Improvement (QAPI) Program
CFR 483.80(a)(1)-(4)(e)(f)Infection Prevention and Control
01 Nov 2023Inspection
01 Nov 2023Inspection
Found multiple deficiencies including untimely significant-change assessments, inadequate incontinent care, unsafe food practices, weak QAPI oversight, and lapses in infection control.
483.20(b)(2)(ii)Comprehensive Assessment After Significant Change
483.25(e)Bowel/Bladder Incontinence, Catheter, UTI
Investigated allegations identified several deficiencies in resident assessment timeliness, incontinent care, food safety, QAPI oversight, and infection control.
483.20(b)(2)(ii)Comprehensive Assessment After Significant Change
483.25(e)(1)-(3)Bowel/Bladder Incontinence, Catheter, UTI
Found no deficiencies related to emergency preparedness.
01 Nov 2023Inspection
01 Nov 2023Inspection
Concluded no deficiencies cited after review of life safety code compliance.
01 Oct 2023Complaint
01 Oct 2023Complaint
Investigated a complaint alleging concerns about nutrition, grooming, treatment with dignity, and call bell accessibility; found no deficiencies.
01 Oct 2023Complaint
01 Oct 2023Complaint
Found no deficiencies after investigating a complaint about nutrition, grooming, dignity, and call bell accessibility.
01 Jul 2023Complaint
01 Jul 2023Complaint
Investigated a complaint and found no deficiencies.
01 Jul 2023Complaint
01 Jul 2023Complaint
Investigated a complaint and found no deficiencies. Concluded compliance with Medicare/Medicaid requirements.
01 Jan 2023Infection Control
01 Jan 2023Infection Control
Found no deficiencies. The agency concluded compliance with the minimum standards in relation to the complaint investigations.
01 Jan 2023Complaint
01 Jan 2023Complaint
Found no deficiencies related to infection control. Compliance with infection control regulations and CMS/CDC COVID-19 practices was demonstrated.
01 Jan 2023Complaint
01 Jan 2023Complaint
Investigated a complaint and found no deficiencies. Compliance with the minimum standards was confirmed.
01 Jan 2023Complaint
01 Jan 2023Complaint
Investigated two complaints and found no deficiencies.
01 Jan 2023Complaint
01 Jan 2023Complaint
Found no deficiencies related to infection control or CMS participation after a focused COVID-19 infection control survey and complaint investigations.
01 Jan 2023Infection Control
01 Jan 2023Infection Control
Confirmed compliance with infection control requirements during a focused COVID-19 survey.
01 Jan 2023Infection Control
01 Jan 2023Infection Control
Concluded that infection control practices and participation requirements met the standards; no deficiencies were cited.
01 Jan 2022Revisit
01 Jan 2022Revisit
Verified continued compliance after follow-up; no deficiencies were found.
01 Jan 2022Revisit
01 Jan 2022Revisit
Determined that the provider remained in compliance with Medicare/Medicaid participation after a follow-up visit. Census was 57 of 60 beds.
01 Nov 2021Inspection
01 Nov 2021Inspection
Investigated a complaint found that medications were not administered as ordered on dialysis days for two residents, indicating neglect and inadequate pharmacy oversight.
45.17.2Residents' Rights
45.24.3Consultation
01 Nov 2021Complaint
01 Nov 2021Complaint
Investigated found failures to implement comprehensive care plans for multiple residents, including improper peri-care and inconsistencies in following care plans and medication administration.
Type ACFR §483.21(b)(1)Develop/Implement Comprehensive Care Plan
01 Nov 2021Complaint
01 Nov 2021Complaint
Investigated failures to follow comprehensive care plans for multiple residents, including improper peri-care and missed medication administration, risking infection and health issues.
CFR 483.21(b)(1)Develop/Implement Comprehensive Care Plan
01 Nov 2021Inspection
01 Nov 2021Inspection
The survey identified multiple deficiencies including failure to notify on resident changes, inadequate dialysis-related medication administration, improper infection control, inaccurate MDS coding, and gaps in care planning and medication reviews.
Type A§483.10(g)(14)-(15)Notify of Changes
Type A§483.12(a)(1)Free from Abuse, Neglect, and Exploitation
Type A§483.15(c)(3)-(8)Notice Before Transfer/Discharge
Type A§483.20(g)Accuracy of Assessments
Type A§483.21(b)(1)Develop/Implement Comprehensive Care Plan
Type A§483.25(l)Dialysis
Type A§483.45(c)Drug Regimen Review
Type A§483.45(f)(2)Residents are Free of Significant Med Errors
Type A§483.80Infection Prevention & Control
01 Nov 2021Inspection
01 Nov 2021Inspection
Found no deficiencies related to emergency preparedness. Compliance with federal, state, and local requirements was confirmed.
01 Nov 2021Inspection
01 Nov 2021Inspection
Found no deficiencies cited during the survey.
01 Aug 2021Infection Control
01 Aug 2021Infection Control
Found no deficiencies; infection control and quality-of-care concerns were unsubstantiated.
01 Aug 2021Complaint
01 Aug 2021Complaint
Found no deficiencies cited after a focused infection control review and complaint investigation.
01 Aug 2021Complaint
01 Aug 2021Complaint
Verified compliance with infection control regulations and found two complaints unsubstantiated.
01 Aug 2021Infection Control
01 Aug 2021Infection Control
Found no deficiencies related to Covid-19 focused emergency preparedness.
01 Aug 2021Infection Control
01 Aug 2021Infection Control
Found no deficiencies after investigating a complaint and conducting a focused infection control review.
01 Aug 2021Infection Control
01 Aug 2021Infection Control
Found no deficiencies after focused infection control and complaint investigations.
01 Aug 2021Complaint
01 Aug 2021Complaint
Verified compliance with emergency preparedness requirements during a Covid-19 focused survey. No deficiencies were cited.
01 Oct 2020Infection Control
01 Oct 2020Infection Control
Found violations from a prior COVID-19 focused infection control survey and noted no new infection control observations.
01 Oct 2020Infection Control
01 Oct 2020Infection Control
Found no deficiencies related to infection control. Confirmed compliance with infection control regulations.
01 Sept 2020Infection Control
01 Sept 2020Infection Control
Investigated a COVID-19 infection control concern and found that staff touched and pulled down their masks while talking, exposing their nose and mouth.
42 CFR §483.80Infection prevention and control program
01 Sept 2020Infection Control
01 Sept 2020Infection Control
Found no deficiencies.
01 Aug 2020Infection Control
01 Aug 2020Infection Control
Found no deficiencies. The focused emergency preparedness review showed compliance with COVID-19 related requirements.
01 Aug 2020Infection Control
01 Aug 2020Infection Control
Verified compliance with infection control requirements during a Covid-19 focused survey and found no deficiencies.
01 Jun 2020Infection Control
01 Jun 2020Infection Control
Found compliance with infection control requirements during a Covid-19 focused survey.
01 Jun 2020Infection Control
01 Jun 2020Infection Control
Found no deficiencies. Confirmed compliance with infection control standards for COVID-19.
01 May 2019Inspection
01 May 2019Inspection
Identified deficiencies in resident care planning participation, assessment accuracy, food safety, and hazardous area enclosure; residents were not invited to care plan meetings, significant weight loss was not accurately reflected in assessments, food safety practices were inadequate, and hazardous areas were not properly enclosed.
42 CFR 483.10(c)(2)-(3)Right to Participate in Planning Care
NFPA 101 Life Safety Code, 19.3.2.1.2; 8.4.2Date of Construction & Life Safety Code Compliance
Disclaimer
Mirador Living is not affiliated with the owner or operator(s) of Copiah Living Center. The information above has not been verified or approved by the owner or operator. For exact information, please contact Copiah Living Center directly. There is no cost for this service. We are compensated by the community you select.
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