Copiah Living Center

    806 W Georgetown St, Crystal Springs, MS 39059
    • Assisted Living
    • Memory Care
    • Skilled Nursing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    Reviews

    4.70·(56)

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.2
    • Staff

      4.5
    • Meals

      1.5
    • Amenities

      5.0
    • Value

      5.0

    Pros

    • Compassionate, attentive nursing and caregiving staff
    • Supportive nurses and CNAs
    • Skilled physical and occupational therapy with mobility improvement
    • Warm, welcoming atmosphere
    • Clean, well-maintained interior and exterior
    • Organized facility operations and efficient processes
    • Respectful, dignified resident interactions
    • Rehab services with positive outcomes
    • Pet-friendly policy and meaningful pet visitation
    • Friendly and helpful front-line staff
    • Engaged staff who go above and beyond
    • Case management and finance staff who facilitate transitions
    • Thoughtful facility layout and resident comfort features
    • Residents appearing healthier and happier after stays
    • Strong sense of staff pride and workplace loyalty
    • Accessible staff during visits and for assistance
    • Positive visitor and admissions experience
    • Activity support including cooking and social engagement

    Cons

    • Inconsistent staffing levels and responsiveness
    • Variable clinical-care quality over time
    • Gaps in dining assistance and meal-service continuity
    • Inadequate laundry controls and personal-item tracking
    • Food-handling and common-area sanitation concerns
    • Infection-control and post-treatment monitoring weaknesses
    • Weak administrative communication and billing timeliness
    • Delays in clinical escalation and hospital-evaluation coordination
    • Management instability and uneven supervision
    • Inconsistent management responsiveness to family concerns

    Summary of reviews

    The reviews for Copiah Living Center present a mixed but coherent picture: many families and visitors praise the caregiving staff, rehabilitation services, and the facility’s cleanliness and welcoming atmosphere, while others raise operational concerns that appear to affect consistency of care.

    Care and staff: A substantial portion of feedback highlights compassionate, respectful nursing and caregiver interactions, with supportive CNAs and therapists producing measurable mobility gains through physical and occupational therapy. Multiple accounts describe staff who go beyond standard duties, creating a warm, dignified environment. At the same time, reviewers describe variability in clinical-care quality and responsiveness over time — in particular, inconsistencies in staff attention and supervision during certain shifts and episodes. There are also observations about inadequate behavioral supervision and delayed responses when residents require more immediate attention.

    Dining and personal care: Many reviewers compliment a clean dining environment and organized meal service, but specific concerns point to gaps in feeding assistance and meal continuity for residents who require help, as well as occasional issues with meal temperature and service. Laundry and personal-item handling emerged as an operational weakness, with accounts indicating that item tracking and laundry controls are not always reliable. These issues suggest a need to confirm procedures for feeding support and personal-property management during the admission or tour process.

    Facilities and activities: The facility’s physical environment is frequently described as clean, well-kept, and thoughtfully arranged for resident comfort. Pet visitation is noted as a meaningful emotional lift for residents, and activity supports such as assisted cooking and social programming are mentioned positively. Rehabilitation services receive consistent praise for producing beneficial outcomes and helping residents return to greater independence.

    Management and communications: Several reviewers point to uneven management performance and lapses in administrative communication. Examples include delays in billing or discharge processes and perceived slow responses from leadership when families raise concerns. Conversely, specific staff members and departments (for example, certain case managers and financial staff) are singled out for helpfulness and smooth coordination. Infection-control and post-treatment monitoring are also areas of concern for some families, indicating a need to inquire about current protocols and outcomes when evaluating the facility.

    Notable patterns and considerations: The overall pattern is one of strong front-line caregiving and a well-maintained environment tempered by operational inconsistencies tied to management, staffing, and certain clinical processes. Prospective residents and families may want to ask about current staffing ratios, laundry and personal-item protocols, dining-assistance procedures, infection-control measures, and how leadership manages clinical escalations. Where possible, speak directly with therapy staff, case management, and the on-shift nursing supervisor to get an up-to-date sense of daily routines and responsiveness.

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    Medicare Ratings

    2·/ 5
    • Overall

    • Health Inspection

    • Staffing

    • Quality Measures

    Ratings from the U.S. Centers for Medicare & Medicaid Services (Care Compare). View on Medicare.gov

    Location

    Copiah Living Center is located at 806 W Georgetown St, Crystal Springs, MS, 39059.

    About Copiah Living Center

    Copiah Living Center sits in Crystal Springs, Mississippi, and has 60 certified beds, but on most days about 52 residents live at the center. The community is connected to the Beebe Family, and has had managerial control from Providence Care, LLC since 2010 and Regional Care LLC since 2014, while the Mississippi Health Care Association oversees its operations. Many people know the facility because it's also associated with a nearby mobile home park and has an apartment building, giving people different options for living arrangements, and the whole place is set up as a retirement home that aims to feel warm and homelike, with activities meant to keep folks engaged each day.

    The center provides a mix of services like long-term care, assisted living, skilled nursing, short-term rehab after things like surgery, hospice for end-of-life care, and memory care for people who need specialized help, and its staff offer home health care, wound care, and rehabilitation therapies aimed at improving strength and movement after major illnesses or injuries like strokes, falls, or joint replacements. Each resident receives about 4 nurse hours a day, but there's a pretty high nurse turnover rate of about 41.8%, and the facility has received 17 documented deficiencies in state inspections over time, including 2 related to infection control and some connected to how food is handled and planned, so inspectors noted concerns but found no immediate harm, just a possible risk, and there was also a citation for not having a good plan for quality assurance and performance improvement or committee activities, with several people affected.

    Amenities are much like other senior communities, including organized activities, calendars to keep life engaging, and shared spaces meant to help people feel comfortable, and there's a photo gallery showing what the community looks like inside and out, which many families like to see. Copiah Living Center is licensed for nursing care and has property features and services meant to help residents feel supported, whether they need daily long-term care or are staying a short while for rehab or recovery, and the staff focuses on helping each resident get to the best health possible within a caring environment.

    People often ask...

    Copiah Living Center offers assisted living, memory care, and skilled nursing.

    There are 13 photos of Copiah Living Center on Mirador.

    The full address for this community is 806 W Georgetown St, Crystal Springs, MS 39059.

    No, Copiah Living Center does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Safety & Compliance

    In Mississippi, the State Department of Health licenses care facilities and publishes the survey, complaint, and infection-control reports from its inspections.

    License numbernh-255291
    Facility typeNursing Home
    Special certificationMedicaid/Medicare – Dually certified

    Inspection Reports

    64

    Reports

    10

    Type A Citations

    0

    Type B Citations

    25

    Complaints

    7

    Years

    01 Sept 2026Complaint
    Investigated a complaint about resident abuse and found no deficiencies.
    01 Sept 2026Complaint
    Found no deficiencies after a complaint investigation.
    01 May 2026Complaint
    Found no deficiencies cited after two complaint investigations. Investigators concluded compliance with requirements.
    01 May 2026Complaint
    Determined no deficiencies cited. Confirmed compliance with the applicable minimum standards.
    01 Dec 2025Revisit
    Verified corrective actions were implemented to address a deficient practice and recommended return to compliance.
    01 Dec 2025Revisit
    Determined that there were no deficiencies and recommended the entity be placed back in compliance.
    01 Sept 2025Complaint
    Investigated violations of resident rights and dignity related to dining assistance and accessibility, including improper seating and unreachable call lights during meals.
    • 42 CFR 483.10(a)(1)-(2), (b)(1)-(2)Resident Rights/Exercise of Rights
    • 42 CFR 483.10(e)(3)Reasonable Accommodations Needs/Preferences
    01 Sept 2025Complaint
    Investigated a complaint about care quality and found that staff did not sit beside the resident during meals, violating residents' rights.
    • 45.17.2Residents' Rights
    01 Jun 2025Revisit
    Determined, after a desk review, that the provider was placed back in compliance; recommended the effective date of compliance as 2025-06-04.
    01 Jun 2025Revisit
    Concluded no deficiencies. It was found in compliance.
    01 May 2025Inspection
    Identified violations related to residents' rights, improper perineal care for incontinent residents, infection control lapses, and inadequate urinary continence care.
    • 45.17.2 Residents' RightsResidents' Rights
    • 45.21.4 Urinary incontinenceUrinary incontinence
    • 48.58.1 Infection ControlInfection Control
    01 May 2025Inspection
    Regulatory findings identified violations in resident rights, accuracy of assessments, continence care, and infection control practices, with multiple related deficiencies cited.
    • CFR 483.10(e)Respect and Dignity; Right to have personal possessions
    • CFR 483.20(g)-(j)Accuracy of Assessments
    • CFR 483.25(e)(1)-(3)Incontinence
    • CFR 483.75(c)-(e)QAPI Improvement Activities
    • CFR 483.80(a)-(f)Infection Prevention & Control
    01 May 2025Inspection
    Verified that emergency preparedness requirements were met; no deficiencies were cited.
    01 May 2025Inspection
    Found no deficiencies in Life Safety Code compliance.
    01 Apr 2025Complaint
    Concluded that no deficiencies were cited after investigating complaints alleging abuse, quality-of-care concerns, and resident rights issues.
    01 Apr 2025Complaint
    Found no deficiencies. Investigated two complaints and determined compliance with applicable standards.
    01 Sept 2024Complaint
    Found no deficiencies. The agency determined it was in compliance with Medicare and Medicaid participation requirements.
    01 Sept 2024Complaint
    Found no deficiencies after investigating a complaint related to resident rights and quality of care.
    01 Dec 2023Revisit
    Concluded compliance after reviewing information from the annual survey and recommended placing back in compliance effective 12/01/2023. Found no deficiencies.
    01 Dec 2023Revisit
    Determined that previously cited deficiencies were corrected. Recommended placing back in compliance.
    01 Dec 2023Revisit
    Verified compliance with the minimum standards and recommended placing back in compliance.
    01 Dec 2023Revisit
    Confirmed that corrective measures were implemented and compliance was restored as of 12/01/23.
    01 Nov 2023Inspection
    Investigated deficiencies identified significant gaps in assessment timing, continence care, food safety, quality program management, and infection control. Found failures in timely assessments, proper perineal care, proper handling of food, sustained quality oversight, and hand hygiene.
    • CFR 483.20(b)(2)(ii)Comprehensive Assessment After Significant Change
    • CFR 483.25(e)(1)-(3)Bowel/Bladder Incontinence
    • CFR 483.60(i)(1)-(2)Food Procurement, Store/Prepare/Serve-Sanitary
    • CFR 483.75(a)-(i)Quality Assurance and Performance Improvement (QAPI) Program
    • CFR 483.80(a)(1)-(4)(e)(f)Infection Prevention and Control
    01 Nov 2023Inspection
    Found multiple deficiencies including untimely significant-change assessments, inadequate incontinent care, unsafe food practices, weak QAPI oversight, and lapses in infection control.
    • 483.20(b)(2)(ii)Comprehensive Assessment After Significant Change
    • 483.25(e)Bowel/Bladder Incontinence, Catheter, UTI
    • 483.60(i)Food Procurement, Store/Prepare/Serve-Sanitary
    • 483.75QAPI Prgm/Plan, Disclosure/Good Faith Attm
    • 483.80(a)Infection Prevention & Control
    01 Nov 2023Inspection
    Investigated allegations identified several deficiencies in resident assessment timeliness, incontinent care, food safety, QAPI oversight, and infection control.
    • 483.20(b)(2)(ii)Comprehensive Assessment After Significant Change
    • 483.25(e)(1)-(3)Bowel/Bladder Incontinence, Catheter, UTI
    • 483.60(i)Food Procurement, Store/Prepare/Serve-Sanitary
    • 483.75QAPI Program/Plan
    • 483.80Infection Prevention & Control
    01 Nov 2023Inspection
    Found deficiencies in food handling procedures and infection control due to expired unlabeled foods and poor hand hygiene during care.
    • Mississippi Food Code RegulationsSafe Food Handling Procedures
    • 48.58.1 Infection ControlInfection Control
    01 Nov 2023Inspection
    Found no deficiencies related to emergency preparedness.
    01 Nov 2023Inspection
    Concluded no deficiencies cited after review of life safety code compliance.
    01 Oct 2023Complaint
    Investigated a complaint alleging concerns about nutrition, grooming, treatment with dignity, and call bell accessibility; found no deficiencies.
    01 Oct 2023Complaint
    Found no deficiencies after investigating a complaint about nutrition, grooming, dignity, and call bell accessibility.
    01 Jul 2023Complaint
    Investigated a complaint and found no deficiencies.
    01 Jul 2023Complaint
    Investigated a complaint and found no deficiencies. Concluded compliance with Medicare/Medicaid requirements.
    01 Jan 2023Infection Control
    Found no deficiencies. The agency concluded compliance with the minimum standards in relation to the complaint investigations.
    01 Jan 2023Complaint
    Found no deficiencies related to infection control. Compliance with infection control regulations and CMS/CDC COVID-19 practices was demonstrated.
    01 Jan 2023Complaint
    Investigated a complaint and found no deficiencies. Compliance with the minimum standards was confirmed.
    01 Jan 2023Complaint
    Investigated two complaints and found no deficiencies.
    01 Jan 2023Complaint
    Found no deficiencies related to infection control or CMS participation after a focused COVID-19 infection control survey and complaint investigations.
    01 Jan 2023Infection Control
    Confirmed compliance with infection control requirements during a focused COVID-19 survey.
    01 Jan 2023Infection Control
    Concluded that infection control practices and participation requirements met the standards; no deficiencies were cited.
    01 Jan 2022Revisit
    Verified continued compliance after follow-up; no deficiencies were found.
    01 Jan 2022Revisit
    Determined that the provider remained in compliance with Medicare/Medicaid participation after a follow-up visit. Census was 57 of 60 beds.
    01 Nov 2021Inspection
    Investigated a complaint found that medications were not administered as ordered on dialysis days for two residents, indicating neglect and inadequate pharmacy oversight.
    • 45.17.2Residents' Rights
    • 45.24.3Consultation
    01 Nov 2021Complaint
    Investigated found failures to implement comprehensive care plans for multiple residents, including improper peri-care and inconsistencies in following care plans and medication administration.
    • Type ACFR §483.21(b)(1)Develop/Implement Comprehensive Care Plan
    01 Nov 2021Complaint
    Investigated failures to follow comprehensive care plans for multiple residents, including improper peri-care and missed medication administration, risking infection and health issues.
    • CFR 483.21(b)(1)Develop/Implement Comprehensive Care Plan
    01 Nov 2021Inspection
    The survey identified multiple deficiencies including failure to notify on resident changes, inadequate dialysis-related medication administration, improper infection control, inaccurate MDS coding, and gaps in care planning and medication reviews.
    • Type A§483.10(g)(14)-(15)Notify of Changes
    • Type A§483.12(a)(1)Free from Abuse, Neglect, and Exploitation
    • Type A§483.15(c)(3)-(8)Notice Before Transfer/Discharge
    • Type A§483.20(g)Accuracy of Assessments
    • Type A§483.21(b)(1)Develop/Implement Comprehensive Care Plan
    • Type A§483.25(l)Dialysis
    • Type A§483.45(c)Drug Regimen Review
    • Type A§483.45(f)(2)Residents are Free of Significant Med Errors
    • Type A§483.80Infection Prevention & Control
    01 Nov 2021Inspection
    Found no deficiencies related to emergency preparedness. Compliance with federal, state, and local requirements was confirmed.
    01 Nov 2021Inspection
    Found no deficiencies cited during the survey.
    01 Aug 2021Infection Control
    Found no deficiencies; infection control and quality-of-care concerns were unsubstantiated.
    01 Aug 2021Complaint
    Found no deficiencies cited after a focused infection control review and complaint investigation.
    01 Aug 2021Complaint
    Verified compliance with infection control regulations and found two complaints unsubstantiated.
    01 Aug 2021Infection Control
    Found no deficiencies related to Covid-19 focused emergency preparedness.
    01 Aug 2021Infection Control
    Found no deficiencies after investigating a complaint and conducting a focused infection control review.
    01 Aug 2021Infection Control
    Found no deficiencies after focused infection control and complaint investigations.
    01 Aug 2021Complaint
    Verified compliance with emergency preparedness requirements during a Covid-19 focused survey. No deficiencies were cited.
    01 Oct 2020Infection Control
    Found violations from a prior COVID-19 focused infection control survey and noted no new infection control observations.
    01 Oct 2020Infection Control
    Found no deficiencies related to infection control. Confirmed compliance with infection control regulations.
    01 Sept 2020Infection Control
    Investigated a COVID-19 infection control concern and found that staff touched and pulled down their masks while talking, exposing their nose and mouth.
    • 42 CFR §483.80Infection prevention and control program
    01 Sept 2020Infection Control
    Found no deficiencies.
    01 Aug 2020Infection Control
    Found no deficiencies. The focused emergency preparedness review showed compliance with COVID-19 related requirements.
    01 Aug 2020Infection Control
    Verified compliance with infection control requirements during a Covid-19 focused survey and found no deficiencies.
    01 Jun 2020Infection Control
    Found compliance with infection control requirements during a Covid-19 focused survey.
    01 Jun 2020Infection Control
    Found no deficiencies. Confirmed compliance with infection control standards for COVID-19.
    01 May 2019Inspection
    Identified deficiencies in resident care planning participation, assessment accuracy, food safety, and hazardous area enclosure; residents were not invited to care plan meetings, significant weight loss was not accurately reflected in assessments, food safety practices were inadequate, and hazardous areas were not properly enclosed.
    • 42 CFR 483.10(c)(2)-(3)Right to Participate in Planning Care
    • 42 CFR 483.20(g)Accuracy of Assessments
    • 42 CFR 483.60(i)(1)-(2)Food Procurement, Store/Prepare/Serve-Sanitary
    • NFPA 101 19.3.2.1.2; NFPA 101 8.4.2Hazardous Areas - Enclosure
    01 May 2019Inspection
    Identified deficiencies in food safety practices and life safety protections that could affect residents.
    • Mississippi Food Code RegulationsSafe Food Handling Procedures
    • NFPA 101 Life Safety Code, 19.3.2.1.2; 8.4.2Date of Construction & Life Safety Code Compliance

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    Mirador Living is not affiliated with the owner or operator(s) of Copiah Living Center. The information above has not been verified or approved by the owner or operator. For exact information, please contact Copiah Living Center directly. There is no cost for this service. We are compensated by the community you select.

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