I visited my aunt and was impressed by the kind, professional nurses and CNAs - staff were attentive, respectful, and created a warm, well-maintained environment where residents clearly belong. Rehab services, pet visits, and welcoming programming lifted spirits; my family felt supported and grateful, and I'd recommend Copiah Living for loved ones.
Loved one of resident
Jul 2026
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Amenities
Healthcare services
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Medication management
Mental wellness program
Healthcare staffing
12-16 hour nursing
24-hour call system
24-hour supervision
Meals and dining
Diabetes diet
Meal preparation and service
Restaurant-style dining
Special dietary restrictions
Room
Air-conditioning
Cable
Fully furnished
Housekeeping and linen services
Kitchenettes
Private bathrooms
Telephone
Wifi
Transportation
Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)
Common areas
Beauty salon
Computer center
Dining room
Fitness room
Gaming room
Garden
Outdoor space
Small library
Wellness center
Community services
Concierge services
Fitness programs
Move-in coordination
Activities
Community-sponsored activities
Planned day trips
Resident-run activities
Scheduled daily activities
Reviews
4.68·(53)
Overall rating
5
4
3
2
1
Care
4.1
Staff
4.5
Meals
1.5
Amenities
5.0
Value
5.0
Pros
Compassionate, attentive nursing and caregiving staff
Skilled physical and occupational therapy services
Warm, welcoming atmosphere for residents and visitors
Clean, well-maintained and thoughtfully designed facility
Respectful, dignified treatment of residents
Efficient, organized operations during positive periods
Supportive case-management and finance staff
Pet-friendly visitation policy
Engaging activities and resident-centered programs
Positive admissions and customer-service experience
Family-oriented emotional support and encouragement
High staff loyalty and professional pride
Cons
Inconsistent care quality across administrative transitions
Gaps in management communication and responsiveness
Variable staffing levels and resident supervision
Unreliable personal-item and laundry management
Inconsistent meal-service quality and feeding assistance
Infection-control and clinical follow-up gaps
Delayed administrative and billing processes
Sanitation and pest-control concerns in some areas
Delays in external-care coordination and hospital evaluations
Summary of reviews
Reviews of Copiah Living Center present a mixed but distinct pattern: many families describe compassionate, professional caregivers and well-run rehabilitative services, while other accounts raise significant operational and clinical concerns. Positives most often cited include warm, attentive nursing and CNA teams, effective physical and occupational therapy that improved mobility, a clean and thoughtfully arranged environment, and a pet-friendly, family-oriented culture. Several reviewers specifically praised case-management and admissions staff for making transitions easier, and visitors commonly noted residents who appeared happier and well cared for during positive periods.
Care delivery appears uneven. Numerous accounts praise individual staff members for going above and beyond, yet others describe periods where assistance with meals, supervision in common areas, and timely clinical responses were inconsistent. Specific operational weaknesses inferred across reviews include lapses in personal-item and laundry handling, inconsistent help with feeding, and variable supervision that allowed residents to roam or vocalize distress without prompt intervention. There are also reports of recurrent clinical infections and gaps in follow-up care, which suggest opportunities to strengthen infection-control protocols and post-acute monitoring.
Dining and activities receive mixed feedback. Many families appreciated the social and activity programming and noted meaningful interactions like cooking support and pet visits that lifted residents' moods. However, there are isolated comments about cold food and interruptions to meal-service continuity, and several reviewers described situations where residents did not receive expected meal assistance. These observations point to inconsistencies in meal-service execution and resident assistance rather than a uniformly poor dining program.
Facility condition and daily environment are frequently described positively: reviewers note cleanliness, organized operations, and a comfortable design. At the same time, some accounts raised sanitation and pest-control concerns in specific areas. Management and administration are another recurring theme: while certain staff members were singled out as responsive and effective, other reviewers reported poor communication from leadership, delays in closing accounts or coordinating discharges, and a perceived decline in overall care quality after leadership changes. One review referenced allegations of theft and personal-item mismanagement; this is a serious claim that families will likely want investigated directly by facility leadership and regulators.
Taken together, the pattern indicates a facility with genuine strengths in person-centered caregiving and rehabilitation services but with operational and management inconsistencies that have produced variability in resident experience. Prospective residents and families should consider direct questions about staffing ratios and supervision, laundry and personal-item protocols, infection-control procedures, meal-assistance routines, and how management communicates about incidents and transitions. Visiting in person, speaking with current families, and obtaining recent inspection or quality reports would help clarify whether the facility’s stronger practices are consistent and reliably sustained under its current administration.
Reviews written on Mirador
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Medicare Ratings
2·/ 5
Overall
Health Inspection
Staffing
Quality Measures
Ratings from the U.S. Centers for Medicare & Medicaid Services (Care Compare). View on Medicare.gov
Location
Copiah Living Center is located at 806 W Georgetown St, Crystal Springs, MS, 39059.
About Copiah Living Center
Copiah Living Center sits in Crystal Springs, Mississippi, and has 60 certified beds, but on most days about 52 residents live at the center. The community is connected to the Beebe Family, and has had managerial control from Providence Care, LLC since 2010 and Regional Care LLC since 2014, while the Mississippi Health Care Association oversees its operations. Many people know the facility because it's also associated with a nearby mobile home park and has an apartment building, giving people different options for living arrangements, and the whole place is set up as a retirement home that aims to feel warm and homelike, with activities meant to keep folks engaged each day.
The center provides a mix of services like long-term care, assisted living, skilled nursing, short-term rehab after things like surgery, hospice for end-of-life care, and memory care for people who need specialized help, and its staff offer home health care, wound care, and rehabilitation therapies aimed at improving strength and movement after major illnesses or injuries like strokes, falls, or joint replacements. Each resident receives about 4 nurse hours a day, but there's a pretty high nurse turnover rate of about 41.8%, and the facility has received 17 documented deficiencies in state inspections over time, including 2 related to infection control and some connected to how food is handled and planned, so inspectors noted concerns but found no immediate harm, just a possible risk, and there was also a citation for not having a good plan for quality assurance and performance improvement or committee activities, with several people affected.
Amenities are much like other senior communities, including organized activities, calendars to keep life engaging, and shared spaces meant to help people feel comfortable, and there's a photo gallery showing what the community looks like inside and out, which many families like to see. Copiah Living Center is licensed for nursing care and has property features and services meant to help residents feel supported, whether they need daily long-term care or are staying a short while for rehab or recovery, and the staff focuses on helping each resident get to the best health possible within a caring environment.
People often ask...
Copiah Living Center offers assisted living, memory care, and skilled nursing.
There are 12 photos of Copiah Living Center on Mirador.
The full address for this community is 806 W Georgetown St, Crystal Springs, MS 39059.
No, Copiah Living Center does not offer respite care.
Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.
Safety & Compliance
In Mississippi, the State Department of Health licenses care facilities and publishes the survey, complaint, and infection-control reports from its inspections.
License number
nh-255291
Facility type
Nursing Home
Special certification
Medicaid/Medicare – Dually certified
Inspection Reports
62
Reports
10
Type A Citations
0
Type B Citations
23
Complaints
7
Years
01 May 2026Complaint
01 May 2026Complaint
Determined no deficiencies cited. Confirmed compliance with the applicable minimum standards.
01 May 2026Complaint
01 May 2026Complaint
Found no deficiencies cited after two complaint investigations. Investigators concluded compliance with requirements.
01 Dec 2025Revisit
01 Dec 2025Revisit
Verified corrective actions were implemented to address a deficient practice and recommended return to compliance.
01 Dec 2025Revisit
01 Dec 2025Revisit
Determined that there were no deficiencies and recommended the entity be placed back in compliance.
01 Sept 2025Complaint
01 Sept 2025Complaint
Investigated violations of resident rights and dignity related to dining assistance and accessibility, including improper seating and unreachable call lights during meals.
42 CFR 483.10(a)(1)-(2), (b)(1)-(2)Resident Rights/Exercise of Rights
Investigated a complaint about care quality and found that staff did not sit beside the resident during meals, violating residents' rights.
45.17.2Residents' Rights
01 Jun 2025Revisit
01 Jun 2025Revisit
Determined, after a desk review, that the provider was placed back in compliance; recommended the effective date of compliance as 2025-06-04.
01 Jun 2025Revisit
01 Jun 2025Revisit
Concluded no deficiencies. It was found in compliance.
01 May 2025Inspection
01 May 2025Inspection
Identified violations related to residents' rights, improper perineal care for incontinent residents, infection control lapses, and inadequate urinary continence care.
45.17.2 Residents' RightsResidents' Rights
45.21.4 Urinary incontinenceUrinary incontinence
48.58.1 Infection ControlInfection Control
01 May 2025Inspection
01 May 2025Inspection
Regulatory findings identified violations in resident rights, accuracy of assessments, continence care, and infection control practices, with multiple related deficiencies cited.
CFR 483.10(e)Respect and Dignity; Right to have personal possessions
CFR 483.20(g)-(j)Accuracy of Assessments
CFR 483.25(e)(1)-(3)Incontinence
CFR 483.75(c)-(e)QAPI Improvement Activities
CFR 483.80(a)-(f)Infection Prevention & Control
01 May 2025Inspection
01 May 2025Inspection
Found no deficiencies in Life Safety Code compliance.
01 May 2025Inspection
01 May 2025Inspection
Verified that emergency preparedness requirements were met; no deficiencies were cited.
01 Apr 2025Complaint
01 Apr 2025Complaint
Concluded that no deficiencies were cited after investigating complaints alleging abuse, quality-of-care concerns, and resident rights issues.
01 Apr 2025Complaint
01 Apr 2025Complaint
Found no deficiencies. Investigated two complaints and determined compliance with applicable standards.
01 Sept 2024Complaint
01 Sept 2024Complaint
Found no deficiencies after investigating a complaint related to resident rights and quality of care.
01 Sept 2024Complaint
01 Sept 2024Complaint
Found no deficiencies. The agency determined it was in compliance with Medicare and Medicaid participation requirements.
01 Dec 2023Revisit
01 Dec 2023Revisit
Verified compliance with the minimum standards and recommended placing back in compliance.
01 Dec 2023Revisit
01 Dec 2023Revisit
Confirmed that corrective measures were implemented and compliance was restored as of 12/01/23.
01 Dec 2023Revisit
01 Dec 2023Revisit
Concluded compliance after reviewing information from the annual survey and recommended placing back in compliance effective 12/01/2023. Found no deficiencies.
01 Dec 2023Revisit
01 Dec 2023Revisit
Determined that previously cited deficiencies were corrected. Recommended placing back in compliance.
01 Nov 2023Inspection
01 Nov 2023Inspection
Found deficiencies in food handling procedures and infection control due to expired unlabeled foods and poor hand hygiene during care.
Investigated allegations identified several deficiencies in resident assessment timeliness, incontinent care, food safety, QAPI oversight, and infection control.
483.20(b)(2)(ii)Comprehensive Assessment After Significant Change
483.25(e)(1)-(3)Bowel/Bladder Incontinence, Catheter, UTI
Investigated deficiencies identified significant gaps in assessment timing, continence care, food safety, quality program management, and infection control. Found failures in timely assessments, proper perineal care, proper handling of food, sustained quality oversight, and hand hygiene.
CFR 483.20(b)(2)(ii)Comprehensive Assessment After Significant Change
CFR 483.75(a)-(i)Quality Assurance and Performance Improvement (QAPI) Program
CFR 483.80(a)(1)-(4)(e)(f)Infection Prevention and Control
01 Nov 2023Inspection
01 Nov 2023Inspection
Found multiple deficiencies including untimely significant-change assessments, inadequate incontinent care, unsafe food practices, weak QAPI oversight, and lapses in infection control.
483.20(b)(2)(ii)Comprehensive Assessment After Significant Change
483.25(e)Bowel/Bladder Incontinence, Catheter, UTI
Concluded no deficiencies cited after review of life safety code compliance.
01 Nov 2023Inspection
01 Nov 2023Inspection
Found no deficiencies related to emergency preparedness.
01 Oct 2023Complaint
01 Oct 2023Complaint
Found no deficiencies after investigating a complaint about nutrition, grooming, dignity, and call bell accessibility.
01 Oct 2023Complaint
01 Oct 2023Complaint
Investigated a complaint alleging concerns about nutrition, grooming, treatment with dignity, and call bell accessibility; found no deficiencies.
01 Jul 2023Complaint
01 Jul 2023Complaint
Investigated a complaint and found no deficiencies.
01 Jul 2023Complaint
01 Jul 2023Complaint
Investigated a complaint and found no deficiencies. Concluded compliance with Medicare/Medicaid requirements.
01 Jan 2023Complaint
01 Jan 2023Complaint
Found no deficiencies related to infection control or CMS participation after a focused COVID-19 infection control survey and complaint investigations.
01 Jan 2023Complaint
01 Jan 2023Complaint
Found no deficiencies related to infection control. Compliance with infection control regulations and CMS/CDC COVID-19 practices was demonstrated.
01 Jan 2023Infection Control
01 Jan 2023Infection Control
Found no deficiencies. The agency concluded compliance with the minimum standards in relation to the complaint investigations.
01 Jan 2023Complaint
01 Jan 2023Complaint
Investigated two complaints and found no deficiencies.
01 Jan 2023Infection Control
01 Jan 2023Infection Control
Concluded that infection control practices and participation requirements met the standards; no deficiencies were cited.
01 Jan 2023Infection Control
01 Jan 2023Infection Control
Confirmed compliance with infection control requirements during a focused COVID-19 survey.
01 Jan 2023Complaint
01 Jan 2023Complaint
Investigated a complaint and found no deficiencies. Compliance with the minimum standards was confirmed.
01 Jan 2022Revisit
01 Jan 2022Revisit
Determined that the provider remained in compliance with Medicare/Medicaid participation after a follow-up visit. Census was 57 of 60 beds.
01 Jan 2022Revisit
01 Jan 2022Revisit
Verified continued compliance after follow-up; no deficiencies were found.
01 Nov 2021Inspection
01 Nov 2021Inspection
Investigated a complaint found that medications were not administered as ordered on dialysis days for two residents, indicating neglect and inadequate pharmacy oversight.
45.17.2Residents' Rights
45.24.3Consultation
01 Nov 2021Complaint
01 Nov 2021Complaint
Investigated failures to follow comprehensive care plans for multiple residents, including improper peri-care and missed medication administration, risking infection and health issues.
CFR 483.21(b)(1)Develop/Implement Comprehensive Care Plan
01 Nov 2021Complaint
01 Nov 2021Complaint
Investigated found failures to implement comprehensive care plans for multiple residents, including improper peri-care and inconsistencies in following care plans and medication administration.
Type ACFR §483.21(b)(1)Develop/Implement Comprehensive Care Plan
01 Nov 2021Inspection
01 Nov 2021Inspection
The survey identified multiple deficiencies including failure to notify on resident changes, inadequate dialysis-related medication administration, improper infection control, inaccurate MDS coding, and gaps in care planning and medication reviews.
Type A§483.10(g)(14)-(15)Notify of Changes
Type A§483.12(a)(1)Free from Abuse, Neglect, and Exploitation
Type A§483.15(c)(3)-(8)Notice Before Transfer/Discharge
Type A§483.20(g)Accuracy of Assessments
Type A§483.21(b)(1)Develop/Implement Comprehensive Care Plan
Type A§483.25(l)Dialysis
Type A§483.45(c)Drug Regimen Review
Type A§483.45(f)(2)Residents are Free of Significant Med Errors
Type A§483.80Infection Prevention & Control
01 Nov 2021Inspection
01 Nov 2021Inspection
Found no deficiencies cited during the survey.
01 Nov 2021Inspection
01 Nov 2021Inspection
Found no deficiencies related to emergency preparedness. Compliance with federal, state, and local requirements was confirmed.
01 Aug 2021Infection Control
01 Aug 2021Infection Control
Found no deficiencies related to Covid-19 focused emergency preparedness.
01 Aug 2021Infection Control
01 Aug 2021Infection Control
Found no deficiencies after focused infection control and complaint investigations.
01 Aug 2021Complaint
01 Aug 2021Complaint
Found no deficiencies cited after a focused infection control review and complaint investigation.
01 Aug 2021Infection Control
01 Aug 2021Infection Control
Found no deficiencies; infection control and quality-of-care concerns were unsubstantiated.
01 Aug 2021Infection Control
01 Aug 2021Infection Control
Found no deficiencies after investigating a complaint and conducting a focused infection control review.
01 Aug 2021Complaint
01 Aug 2021Complaint
Verified compliance with emergency preparedness requirements during a Covid-19 focused survey. No deficiencies were cited.
01 Aug 2021Complaint
01 Aug 2021Complaint
Verified compliance with infection control regulations and found two complaints unsubstantiated.
01 Oct 2020Infection Control
01 Oct 2020Infection Control
Found violations from a prior COVID-19 focused infection control survey and noted no new infection control observations.
01 Oct 2020Infection Control
01 Oct 2020Infection Control
Found no deficiencies related to infection control. Confirmed compliance with infection control regulations.
01 Sept 2020Infection Control
01 Sept 2020Infection Control
Investigated a COVID-19 infection control concern and found that staff touched and pulled down their masks while talking, exposing their nose and mouth.
42 CFR §483.80Infection prevention and control program
01 Sept 2020Infection Control
01 Sept 2020Infection Control
Found no deficiencies.
01 Aug 2020Infection Control
01 Aug 2020Infection Control
Found no deficiencies. The focused emergency preparedness review showed compliance with COVID-19 related requirements.
01 Aug 2020Infection Control
01 Aug 2020Infection Control
Verified compliance with infection control requirements during a Covid-19 focused survey and found no deficiencies.
01 Jun 2020Infection Control
01 Jun 2020Infection Control
Found no deficiencies. Confirmed compliance with infection control standards for COVID-19.
01 Jun 2020Infection Control
01 Jun 2020Infection Control
Found compliance with infection control requirements during a Covid-19 focused survey.
01 May 2019Inspection
01 May 2019Inspection
Identified deficiencies in resident care planning participation, assessment accuracy, food safety, and hazardous area enclosure; residents were not invited to care plan meetings, significant weight loss was not accurately reflected in assessments, food safety practices were inadequate, and hazardous areas were not properly enclosed.
42 CFR 483.10(c)(2)-(3)Right to Participate in Planning Care
NFPA 101 Life Safety Code, 19.3.2.1.2; 8.4.2Date of Construction & Life Safety Code Compliance
Disclaimer
Mirador Living is not affiliated with the owner or operator(s) of Copiah Living Center. The information above has not been verified or approved by the owner or operator. For exact information, please contact Copiah Living Center directly. There is no cost for this service. We are compensated by the community you select.
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