Magnolia Senior Care

    3701 Peter Quinn Dr, Jackson, MS 39213
    • Assisted Living
    • Memory Care
    • Skilled Nursing

    Kind staff, dependable Alzheimer's care

    I'm generally pleased - the nurses were kind, staff communicated well with our family and answered questions, and they show real commitment to Alzheimer's care. Residents have private rooms with TVs, and the facility helped arrange an at-home nurse and transportation. I was content during unannounced visits and feel they provide very good care.

    Loved one of resident
    Jul 2026

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    Reviews

    3.30·(10)

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.0
    • Staff

      2.5
    • Meals

      3.3
    • Amenities

      3.0
    • Value

      3.3

    Pros

    • Responsive staff communication
    • Commitment to Alzheimer's care
    • Hardworking certified nursing assistants
    • Private resident rooms
    • In-room television access
    • Support arranging in-home nursing services
    • Transportation assistance
    • Consistent care observed during unannounced visits

    Cons

    • Inconsistent nursing professionalism and bedside manner
    • Unprofessional staff culture and workplace gossip
    • Management and leadership deficiencies
    • Variable resident experience quality
    • Gaps in staff training and oversight

    Summary of reviews

    Overall impression Feedback about Magnolia Senior Care is mixed. Several families described reliable, clinically oriented services and effective communication in some cases, while other accounts point to operational and cultural weaknesses that affect resident experience. The pattern is one of variability: solid elements of care are present alongside recurring concerns about staff conduct and management. Care quality Clinical aspects of care include a visible commitment to Alzheimer's-specific services and assistance connecting families with in-home nursing resources. Many reviewers found CNAs to be hardworking, and at least one account described satisfactory care during unannounced visits, which can indicate dependable baseline caregiving. At the same time, variability in nursing professionalism and bedside manner was reported; this suggests inconsistent interpersonal care and potential differences in training or supervision across shifts. Staff and workplace culture The staffing picture is mixed. Certified nursing assistants are frequently described as diligent, but nursing-staff tone and professionalism were inconsistent across accounts. Multiple comments referenced gossip, workplace drama, and rudeness among some staff members. These remarks point to a staff-culture concern that can influence daily interactions and the perceived atmosphere for residents and families. Management was identified as a weakness in several summaries, implying leadership and oversight gaps that may contribute to inconsistent staff behavior. Facilities, activities, and dining Physical features noted include a clinical, hospital-like environment, private rooms, and in-room television access. Transportation assistance is available, and the facility has helped arrange ancillary services such as in-home nursing. There is limited explicit feedback about dining and structured activities in the provided summaries; what is available emphasizes basic comforts and practical supports rather than robust social programming. Prospective families may want to request current activity schedules and sample menus during a visit. Management and notable patterns A clear pattern is the polarization of experiences: some families express satisfaction with communication, responsiveness, and clinical focus (particularly for Alzheimer’s care), while others describe an unprofessional atmosphere and leadership shortcomings. The recurring operational themes are inconsistent staff conduct, perceived lapses in training or oversight, and management issues that may impede consistent service delivery. For prospective residents and their families, recommended next steps are on-site visits (including unannounced visits if possible), direct conversations with nursing leadership about staff training and supervision, and asking for documentation of Alzheimer’s-care programming and recent resident-family communication examples.

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    Medicare Ratings

    5·/ 5
    • Overall

    • Health Inspection

    • Staffing

    • Quality Measures

    Ratings from the U.S. Centers for Medicare & Medicaid Services (Care Compare). View on Medicare.gov

    Location

    Map showing location of Magnolia Senior Care

    Magnolia Senior Care is located at 3701 Peter Quinn Dr, Jackson, MS, 39213.

    About Magnolia Senior Care

    Magnolia Senior Care in Jackson, Mississippi, sits off Peter Quinn Dr and offers a range of housing and care for seniors, with 60 skilled nursing beds in a building that's designed to feel like a home instead of a traditional nursing home, and families have found it to be a home away from home for their loved ones. The facility provides assisted living, skilled nursing, nursing home care, short-term rehabilitation, memory care for Alzheimer's and dementia, and long-term care, so there's support whether someone's staying for recovery or living there long-term. Magnolia Senior Care helps with daily needs like bathing, dressing, toileting, grooming, and laundry, and there are personal care assistants for walking, wheelchair help, and medication management, as well as safety and handicap features in both private and semi-private rooms. There's chef-prepared meals made with high-quality ingredients with a focus on nutrition and presentation, served in a welcoming dining area, and diabetic and tube-feeding needs are handled by skilled nurses.

    The place offers a variety of activities and social events like barbecue cookouts, birthday parties, arts and crafts, health and wellness programs, education, games, and ice cream socials, since staff want residents to stay active and have fun. There's an arts and crafts room, game and activity room, fitness center, and even a beauty salon and barbershop to help folks feel pampered, and amenities like Wi-Fi, cable TV, washers and dryers, guest parking, and kitchenettes make living a bit easier, with regular housekeeping and maintenance available. Magnolia Senior Care has a team of full-time professional nurses, physical therapists, occupational therapists, speech therapists, respiratory therapists, and a registered respiratory therapist for those with respiratory or congestive heart issues, and medical services include podiatry, wound care, hospice, and medication administration. The environment's set up to help folks who have trouble with memory, working to reduce confusion and prevent wandering, while still supporting social, physical, mental, and emotional health, and the goal is for every resident to have a chance at a worry-free, comfortable life with as much independence as possible. There's transportation available and help with insurance, along with flexible options for outpatient therapy, transitional care, respite care, and rehabilitation.

    Magnolia Senior Care stands out for having earned #1 in Customer Satisfaction for four years, with a focus on treating everyone respectfully and compassionately, and staff work to know each person's needs, adjusting care so that residents can really thrive and enjoy their days, and with programs in place, there's encouragement for independence as well as recovery, with a community that's described as elder-centered and dedicated to quality care in a comfortable, homelike setting. The location's easy to get to from I-220 near Medgar Evars Blvd, and the facility provides a contact form and phone number for questions, as well as more information on their website.

    People often ask...

    Magnolia Senior Care offers assisted living, memory care, and skilled nursing.

    There are 1 photos of Magnolia Senior Care on Mirador.

    The full address for this community is 3701 Peter Quinn Dr, Jackson, MS 39213.

    No, Magnolia Senior Care does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Safety & Compliance

    In Mississippi, the State Department of Health licenses care facilities and publishes the survey, complaint, and infection-control reports from its inspections.

    License numbernh-255275
    Facility typeNursing Home
    Special certificationMedicaid/Medicare – Dually certified

    Inspection Reports

    57

    Reports

    23

    Citations

    19

    Complaints

    7

    Years

    01 May 2026Revisit
    Concluded that compliance with the minimum standards was achieved after reviewing information related to the annual survey.
    01 May 2026Revisit
    Determined that corrective measures addressed the deficient practice and placed back in compliance.
    01 Apr 2026Inspection
    Investigated deficiencies in residents' rights and infection control, including a room signage issue and improper PPE/hand hygiene during care.
    • 45.17.2Residents' Rights
    • 48.58.1Infection Control
    01 Apr 2026Inspection
    Investigators found multiple deficiencies, including care plan noncompliance, infection control lapses, rights signage issues, and problems with staffing data submissions.
    • 483.21(b)(1)(3)Comprehensive Care Plans
    • 483.25Quality of Care
    • 483.10Resident Rights/Exercise of Rights
    • 483.80Infection Control
    • 483.70(p)Payroll Based Journal
    01 Apr 2026Inspection
    Found no deficiencies related to emergency preparedness.
    01 Mar 2025Revisit
    Concluded no deficiencies were found after a follow-up visit addressing a prior complaint. Compliance with participation requirements was restored.
    01 Mar 2025Revisit
    Verified no deficiencies were found on the follow-up visit. Compliance with licensure standards was confirmed.
    01 Feb 2025Complaint
    Investigated a complaint about accidents and safety. Found failure to prevent accident hazards, including a resident being dropped from a lift and another transferred with insufficient assistance per plan of care.
    • 45.21.8Accidents
    01 Feb 2025Complaint
    Investigated a complaint about accidents and resident safety and found failures to follow transfer procedures and care plans, resulting in an injury and ongoing risk to residents.
    • CFR 483.21(b)(1)-(3)Develop/Implement Comprehensive Care Plan
    • CFR 483.25(d)(1)-(2)Free of Accident Hazards/Supervision/Devices
    01 Jan 2025Revisit
    Verified no deficiencies were cited. Placed back in compliance based on the desk review.
    01 Jan 2025Revisit
    Concluded that compliance was restored. No deficiencies were cited.
    01 Dec 2024Complaint
    Concluded noncompliance with Medicare/Medicaid participation requirements due to issues related to abuse, quality of care, and environment.
    01 Dec 2024Complaint
    Found a deficiency under licensure standards after a recertification review and complaint investigation.
    • M855
    01 Dec 2024Inspection
    Identified that a bed-bound resident could not access the daily menu or choose meal options, and staff did not consistently accommodate preferences.
    • 45.30.7Food Preparation
    01 Dec 2024Inspection
    Identified deficiencies in care planning for a resident with Dementia and in honoring a resident's meal preferences. Findings showed missing Dementia-focused goals/interventions and lack of menu-access for bed-bound residents.
    • §483.21(b)Develop/Implement Comprehensive Care Plan
    • §483.60Provided Diet Meets Needs of Each Resident
    01 Jul 2024Complaint
    Found no deficiencies.
    01 Jul 2024Complaint
    Investigated a complaint alleging injury of unknown origin, grooming concerns, resident assessment issues, and failure to inform a responsible representative; found no deficiencies.
    01 Aug 2023Revisit
    Concluded the facility was back in compliance with Medicare and Medicaid participation requirements.
    01 Aug 2023Revisit
    Confirmed no deficiencies after a desk review and placed back in compliance.
    01 Aug 2023Revisit
    Determined that no deficiencies were cited. Placed back in compliance.
    01 Jun 2023Inspection
    Identified lapses in infection control, including inadequate hand hygiene and improper glove use during resident care, risking transmission of infections. The issues were observed during care of two residents.
    • 48.58.1Infection Control
    01 Jun 2023Inspection
    Identified deficiencies in feeding pump operation by licensed staff, improper peri-care, and lapses in infection control.
    • CFR 483.21(b)(3)(i); 483.21(b)(3)Comprehensive Care Plans
    • CFR 483.25(e)(1)-(3)Incontinence
    • CFR 483.80Infection Prevention & Control
    01 Jun 2023Inspection
    Found no deficiencies cited in the life safety code assessment.
    01 Jun 2023Inspection
    Found no deficiencies.
    01 Feb 2023Infection Control
    Investigated a complaint regarding infection control. Found no deficiencies.
    01 Feb 2023Complaint
    Found no deficiencies related to infection control and confirmed adherence to CMS and CDC practices during a COVID-19 focused survey and complaint investigation.
    01 Feb 2023Complaint
    Confirmed compliance with infection control requirements during a COVID-19 focused survey. Found no deficiencies.
    01 Feb 2023Complaint
    Investigated a complaint regarding infection control and found no deficiencies cited.
    01 Feb 2023Infection Control
    Found no deficiencies in infection control practices during a focused COVID-19 survey.
    01 Feb 2023Infection Control
    Found no deficiencies related to infection control or Medicare/Medicaid compliance during a focused infection control review.
    01 Oct 2022Complaint
    Found no deficiencies related to infection control during a focused survey and complaint investigation.
    01 Oct 2022Infection Control
    Found no deficiencies identified during a Covid-19 focused emergency preparedness survey conducted October 18–19, 2022.
    01 Oct 2022Infection Control
    Verified compliance with infection control regulations and found no deficiencies.
    01 Oct 2022Infection Control
    Investigated a complaint and found no deficiencies. The investigation determined no regulatory deficiencies were identified.
    01 Oct 2022Complaint
    Investigated complaints and found no deficiencies.
    01 Oct 2022Complaint
    Found in compliance with Covid-19 focused emergency preparedness requirements.
    01 Aug 2021Infection Control
    Determined that infection control practices met applicable CMS/CDC recommendations during a focused infection control survey. Complaint allegations were unsubstantiated.
    01 Aug 2021Infection Control
    Found no deficiencies. Confirmed compliance with infection control requirements and implementation of CMS and CDC COVID-19 practices.
    01 Aug 2021Complaint
    Found no deficiencies.
    01 Aug 2021Infection Control
    Verified compliance with Covid-19 focused emergency preparedness requirements.
    01 Aug 2021Complaint
    Investigated a COVID-19 related complaint and concluded no deficiencies in infection control; complaints were unsubstantiated.
    01 Aug 2021Complaint
    Found no deficiencies related to infection control during the focused review.
    01 Dec 2020Infection Control
    Concluded no deficiencies identified in infection control practices during the focused review.
    01 Dec 2020Complaint
    Found no deficiencies. Compliance with infection control practices was confirmed during a focused COVID-19 survey.
    01 Dec 2020Infection Control
    Found compliance with emergency preparedness requirements.
    01 Dec 2020Infection Control
    Verified no deficiencies were found related to emergency preparedness.
    01 Dec 2020Infection Control
    Found infection control measures in compliance with regulations during a focused COVID-19 review. CMS/CDC recommendations were implemented.
    01 Dec 2020Complaint
    Confirmed compliance with emergency preparedness requirements during a COVID-19 focused survey.
    01 Jun 2020Infection Control
    Found no deficiencies related to emergency preparedness during a COVID-19 focused survey.
    01 Jun 2020Infection Control
    Found compliance with infection control requirements and COVID-19 preparedness.
    01 Jun 2020Infection Control
    Found compliance with infection control requirements during a COVID-19 focused review; no deficiencies were cited.
    01 May 2020Infection Control
    Found no deficiencies; confirmed compliance with infection control regulations and COVID-19 preparedness.
    01 May 2020Infection Control
    Confirmed compliance with infection control practices during a Covid-19 focused review. No deficiencies were cited.
    01 Jan 2020Inspection
    Found deficiencies related to resident privacy during wound care and failure to revise the care plan after changes in resident behavior.
    • §483.10(h)Privacy and Confidentiality
    • §483.21(b)(2)(iii)Care Plan Timing and Revision
    01 Jan 2020Inspection
    Investigated a privacy violation during wound care; blinds were left open exposing a resident during care.
    • M500 45.17.2 Residents' RightsResidents’ Rights
    01 Mar 2019Inspection
    Verified compliance with Medicare and Medicaid requirements; no deficiencies identified.
    01 Mar 2019Inspection
    Concluded compliance with the applicable standards after a survey completed on 2019-03-20; census was 58 of 60 beds.

    Disclaimer

    Mirador Living is not affiliated with the owner or operator(s) of Magnolia Senior Care. The information above has not been verified or approved by the owner or operator. For exact information, please contact Magnolia Senior Care directly. There is no cost for this service. We are compensated by the community you select.

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