I'm very pleased with this senior living community - the facility is spotless, the staff are professional, friendly, and genuinely seem to love their jobs, and the food is consistently good. There are plenty of activities, a warm atmosphere, and it's conveniently close to the hospital; overall very satisfied with just a little room for improvement.
Current/former resident
Jul 2026
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Amenities
Healthcare services
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Medication management
Mental wellness program
Healthcare staffing
12-16 hour nursing
24-hour call system
24-hour supervision
Meals and dining
Diabetes diet
Meal preparation and service
Restaurant-style dining
Special dietary restrictions
Room
Air-conditioning
Cable
Fully furnished
Housekeeping and linen services
Kitchenettes
Private bathrooms
Telephone
Wifi
Transportation
Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)
Common areas
Beauty salon
Computer center
Dining room
Fitness room
Gaming room
Garden
Outdoor space
Small library
Wellness center
Community services
Concierge services
Fitness programs
Move-in coordination
Activities
Community-sponsored activities
Planned day trips
Resident-run activities
Scheduled daily activities
Reviews
4.00·(8)
Overall rating
5
4
3
2
1
Care
4.0
Staff
4.0
Meals
5.0
Amenities
4.0
Value
4.0
Pros
Clean facility
Professional staff
Quality food
Activities offered
Convenient location near hospital
Friendly environment
Staff who love their jobs
Amazing staff
Summary of reviews
Overall sentiment: The reviews present a uniformly positive impression of Bedford Care Center of Mendenhall. Reviewers repeatedly emphasize the facility's cleanliness, the professionalism and warmth of the staff, the quality of the dining, and the availability of activities. The proximity to a hospital is called out as a convenient feature. No specific complaints or negative experiences are reported in the provided summaries.
Care quality and staff: The strongest and most consistent theme is the staff. Multiple summaries describe staff as professional, friendly, amazing, and as people who genuinely love their jobs. This combination of professionalism and apparent personal investment suggests a caregiving culture where staff engagement and resident rapport are strengths. From these comments one can infer that interpersonal care—how staff interact with residents and families—is a notable positive aspect. The reviews do not, however, provide granular details about clinical care, response times to calls, medication management, or staff-to-resident ratios, so evaluation of those operational care dimensions cannot be made from this data.
Facilities and location: Cleanliness is highlighted explicitly, indicating the physical environment is well-maintained and likely meets expectations for hygiene and presentation. The facility's convenient location near a hospital is a pragmatic benefit for families and for residents who may require more immediate access to medical services. Together, these points suggest a facility that is both pleasant in appearance and well-situated for medical needs or family visits.
Dining and activities: "Quality food" and the presence of activities are both mentioned, implying that residents have access to satisfactory meals and engagement opportunities. These elements contribute directly to residents' quality of life: good food supports daily satisfaction and nutrition, while activities support socialization and mental stimulation. The summaries do not specify the variety or frequency of activities, dietary accommodations, or food service details, only that these components are present and perceived positively.
Management, patterns, and limitations: The provided summaries are uniformly favorable and focused on broad, high-level attributes. There are no explicit remarks about management practices, paperwork, cost, transparency, safety incidents, turnover, or any operational challenges. This absence of negative commentary can indicate genuinely positive experiences, but it also highlights a limitation: the dataset is small and composed of short, highly positive statements. Because of the brevity and positivity, potential areas of concern may simply be unreported here rather than absent in reality.
Conclusion and implications for prospective residents/families: Based on these reviews, Bedford Care Center of Mendenhall appears to excel at creating a clean, friendly environment staffed by engaged professionals, with good dining and activity offerings and a strategically convenient location near a hospital. Those are meaningful strengths for many prospective residents. At the same time, because the summaries lack detail on clinical operations, staffing levels, safety, costs, and other logistical matters, anyone considering the facility should use these positive comments as an encouraging first impression but follow up with targeted questions and an in-person tour to verify clinical care quality, specific activity schedules, dietary accommodations, staffing patterns, and contract/financial terms.
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Medicare Ratings
1·/ 5
Overall
Health Inspection
Staffing
Quality Measures
Ratings from the U.S. Centers for Medicare & Medicaid Services (Care Compare). View on Medicare.gov
Location
Bedford Care Center of Mendenhall is located at 925 Mangum Ave, Mendenhall, MS, 39114.
About Bedford Care Center of Mendenhall
Bedford Care Center of Mendenhall sits right next to Simpson General Hospital in Mendenhall, Mississippi, and serves as the only skilled nursing home in town, offering 60 certified beds and usually caring for about 55 residents each day, and though the building has big private rooms and several comfortable common areas like a day room and a spacious dining room with many meal choices, there have been some concerns marked in inspection reports-including 23 total deficiencies and 4 related to infection control, plus issues like not honoring residents' right to self-determination, problems with care planning, and not fully carrying out infection prevention programs, each noted as having potential for harm even if not causing harm so far, and the nurse turnover rate sits high at 68.3% compared to the state's 46.4%, but nurse staffing levels come in above average at 4.37 hours per resident per day. The center's run by Hattiesburg Medical Park Management Corporation as of December 2001 with ownership details showing Bedford Health Properties, LLC in charge, and offering skilled nursing and intermediate care for very frail people, residents have access to 24-hour nurse supervision and therapy programs on-site, and the center also has a van for transportation, outdoor areas with nice landscaping, a porch and patio, and organized activities meant to help residents connect with each other and stay active. The center has the Bronze - Commitment to Quality Award from the American Health Care Association and National Center for Assisted Living from back in 2019, and it meets the federal standards needed to be reimbursed by Medicare and Medicaid, being set up to safely store and give out needed medicines, and while some care efforts have fallen short of what's required, Bedford Care Center of Mendenhall still tries to focus on resident comfort and satisfaction, offering both skilled nursing for complex care needs and short-term rehab for those moving between hospital and home.
People often ask...
Bedford Care Center of Mendenhall offers assisted living, memory care, and skilled nursing.
There are 9 photos of Bedford Care Center of Mendenhall on Mirador.
The full address for this community is 925 Mangum Ave, Mendenhall, MS 39114.
No, Bedford Care Center of Mendenhall does not offer respite care.
Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.
Safety & Compliance
In Mississippi, the State Department of Health licenses care facilities and publishes the survey, complaint, and infection-control reports from its inspections.
License number
nh-255150
Facility type
Nursing Home
Special certification
Medicaid/Medicare – Dually certified
Inspection Reports
66
Reports
49
Citations
33
Complaints
9
Years
01 Feb 2026Complaint
01 Feb 2026Complaint
Investigated a complaint and found no deficiencies; compliance with Medicare/Medicaid participation was established.
01 Feb 2026Complaint
01 Feb 2026Complaint
Found no deficiencies. The agency concluded compliance with applicable standards.
01 Jan 2026Revisit
01 Jan 2026Revisit
Determined that the facility was in compliance after a follow-up visit.
01 Jan 2026Revisit
01 Jan 2026Revisit
Verified compliance with program participation requirements after follow-up; no deficiencies cited.
01 Dec 2025Complaint
01 Dec 2025Complaint
Investigated medication safety and found significant medication errors, including failure to reconcile discharge meds and duplicate dosing, affecting two residents.
CFR 483.45(f)(2)Residents are free of significant medication errors
01 Dec 2025Complaint
01 Dec 2025Complaint
Found no deficiencies. Investigated complaints alleging a CNA fell onto a resident during care and a medication error.
01 Sept 2025Complaint
01 Sept 2025Complaint
Investigated a complaint alleging resident neglect and quality of care; found no deficiencies.
01 Sept 2025Complaint
01 Sept 2025Complaint
Investigated a complaint alleging resident neglect and quality of care and determined there were no deficiencies cited.
01 Mar 2025Revisit
01 Mar 2025Revisit
Confirmed no deficiencies. The agency placed the operation back in compliance following the desk review.
01 Mar 2025Revisit
01 Mar 2025Revisit
Determined compliance was restored and recommended returning to compliance by 2025-03-21.
01 Feb 2025Inspection
01 Feb 2025Inspection
Identified violations of residents' rights and infection control during a February survey. Found residents' rights were not honored and infection control practices were not properly followed.
45.17.2Residents' Rights
48.58.1Infection Control
01 Feb 2025Inspection
01 Feb 2025Inspection
Found deficiencies in resident rights, care planning, enabler device management, and infection control.
483.10(f)Self-Determination
483.21(b)(1)Comprehensive Care Plans
483.21(b)(3)(i)Professional Standards for Services
483.80Infection Prevention & Control
01 Feb 2025Inspection
01 Feb 2025Inspection
Found no deficiencies in emergency preparedness.
01 Sept 2024Revisit
01 Sept 2024Revisit
Concluded no deficiencies found after a follow-up visit addressing a prior complaint.
01 Sept 2024Revisit
01 Sept 2024Revisit
Found no deficiencies. Follow-up confirmed compliance with Medicare and Medicaid participation.
01 Aug 2024Complaint
01 Aug 2024Complaint
Investigated a complaint about resident rights and safety concerns; found deficiencies in self-determination, care planning, and supervision to prevent accidents.
CFR §483.10(f)Self-determination
CFR §483.21(b)Develop/Implement Comprehensive Care Plan
CFR §483.25(d)Accidents
01 Aug 2024Complaint
01 Aug 2024Complaint
Investigations found violations related to resident rights and safety, including improper handling of tobacco use and inadequate supervision for hot beverages.
45.17.2Residents' Rights
45.21.8Accidents
01 Dec 2023Complaint
01 Dec 2023Complaint
Investigated a complaint about an improper transfer that injured a resident; deficiencies were found related to care planning and transfer safety.
§483.21(b)(1)(3)Comprehensive Care Plans
§483.25(d)(1)(2)Accidents/Hazards - supervision and devices
01 Dec 2023Complaint
01 Dec 2023Complaint
Found that an improper transfer without the required two-person lift caused injuries to a resident during transfer, with subsequent medical issues including death.
45.21.8Accidents
01 Oct 2023Revisit
01 Oct 2023Revisit
Verified continued compliance with Medicare/Medicaid participation after a follow-up visit; no deficiencies were identified.
01 Oct 2023Revisit
01 Oct 2023Revisit
Determined compliance with the minimum standards after a follow-up visit related to an annual recertification survey.
01 Sept 2023Inspection
01 Sept 2023Inspection
Found violations related to residents' rights, including lack of informed rights, privacy during meetings, and posting of information. Also found failures in infection control, specifically medications handed with bare hands during administration.
45.17.2Residents' Rights
48.58.1Infection Control
01 Sept 2023Inspection
01 Sept 2023Inspection
Found multiple deficiencies in resident rights, privacy, infection control, and care processes during a survey conducted in early September 2023.
CFR 483.25(i)Respiratory/Tracheostomy Care and Suctioning
CFR 483.35(g)(1)-(4)Posted Nurse Staffing Information
CFR 483.45(g)-(h)Label/Store Drugs and Biologicals
CFR 483.80(a)-(f)Infection Prevention & Control
CFR 483.80(d)Influenza and Pneumococcal Immunizations
CFR 483.80(d)(3)-(7)COVID-19 Immunization
01 Sept 2023Inspection
01 Sept 2023Inspection
Found no deficiencies cited during the survey. Life Safety Code provisions were met.
01 Sept 2023Inspection
01 Sept 2023Inspection
Found no deficiencies cited. Emergency preparedness requirements were met.
01 May 2023Complaint
01 May 2023Complaint
Found no deficiencies after investigating a complaint about maintenance of medical equipment and determining compliance with Medicare and Medicaid requirements.
01 May 2023Complaint
01 May 2023Complaint
Found no deficiencies after a complaint investigation into maintenance of medical equipment.
01 Feb 2023Infection Control
01 Feb 2023Infection Control
Found no deficiencies related to COVID-19 infection control; compliance with infection control regulations was confirmed.
01 Feb 2023Infection Control
01 Feb 2023Infection Control
Determined that no deficiencies were cited after the complaint investigation.
01 Feb 2023Infection Control
01 Feb 2023Infection Control
Confirmed no deficiencies related to infection control or safe environment; compliance with Medicare and Medicaid was established.
01 Feb 2023Complaint
01 Feb 2023Complaint
Found no deficiencies after a complaint investigation into the physical environment. The investigation determined compliance with Mississippi regulations.
01 Feb 2023Complaint
01 Feb 2023Complaint
Verified compliance with COVID-19 infection control requirements; no deficiencies were identified.
01 Feb 2023Infection Control
01 Feb 2023Infection Control
Investigated a complaint and determined no deficiencies were cited.
01 Feb 2023Complaint
01 Feb 2023Complaint
Found no deficiencies related to infection control.
01 Nov 2022Revisit
01 Nov 2022Revisit
Found no deficiencies related to COVID-19 focused emergency preparedness; compliance with emergency preparedness requirements was confirmed.
01 Nov 2022Revisit
01 Nov 2022Revisit
Determined that corrective actions were in place and recommended return to compliance.
01 Nov 2022Revisit
01 Nov 2022Revisit
Found no deficiencies identified during a COVID-19 focused emergency preparedness survey.
01 Nov 2022Revisit
01 Nov 2022Revisit
Concluded that compliance was restored after review.
01 Nov 2022Revisit
01 Nov 2022Revisit
Determined that no deficiencies were found and recommended placing back in compliance.
01 Nov 2022Revisit
01 Nov 2022Revisit
Determined no deficiencies were cited after reviewing the complaint information.
01 Oct 2022Complaint
01 Oct 2022Complaint
Identified deficiencies in ADL care where residents did not receive scheduled showers or adequate bathing assistance, with inconsistent documentation of bathing tasks for multiple residents.
CFR 483.24(a)(2)ADL Care Provided for Dependent Residents
01 Oct 2022Infection Control
01 Oct 2022Infection Control
Found that three residents dependent on staff for ADL care did not consistently receive scheduled showers.
CFR 483.24(a)(2)ADL Care Provided for Dependent Residents
01 Oct 2022Infection Control
01 Oct 2022Infection Control
Investigated a complaint about inadequate shower assistance; three residents who needed staff help with bathing did not receive scheduled showers.
45.21.2 Activities of daily livingActivities of daily living
01 Oct 2022Complaint
01 Oct 2022Complaint
Investigated a complaint about grooming and ADL care found that residents who needed staff assistance with showers did not consistently receive those services for three residents, with discrepancies in scheduling and documentation.
45.21.2Activities of daily living
01 Oct 2022Infection Control
01 Oct 2022Infection Control
Found no deficiencies. The review concluded compliance with emergency preparedness requirements.
01 Oct 2022Complaint
01 Oct 2022Complaint
Found to be in compliance with the emergency preparedness requirement during a focused COVID-19 survey. No deficiencies were cited.
01 Mar 2022Complaint
01 Mar 2022Complaint
Investigated a sexual abuse complaint and found no deficiencies.
01 Mar 2022Complaint
01 Mar 2022Complaint
Investigated a complaint of sexual abuse and concluded no deficiencies were cited.
01 Feb 2022Complaint
01 Feb 2022Complaint
Investigated a resident elopement that occurred due to inadequate supervision, leading to the resident being found at a nearby hospital. Window safety devices were later installed and the resident remained under enhanced supervision.
§483.25(d)Accidents
01 Feb 2022Complaint
01 Feb 2022Complaint
Investigated elopement due to inadequate supervision; the resident left the facility and was found at a nearby hospital; an immediate jeopardy and substandard quality of care were identified but later removed.
45.21.8Accidents
01 Jul 2021Revisit
01 Jul 2021Revisit
Concluded substantial compliance after a desk review; no deficiencies were cited.
01 Jul 2021Revisit
01 Jul 2021Revisit
Found no deficiencies. Substantial compliance was noted.
01 Apr 2021Complaint
01 Apr 2021Complaint
Investigated a complaint and found noncompliance with Medicare/Medicaid participation requirements; the complaint investigation was unsubstantiated for quality-of-care issues.
—Participation requirements (Medicare/Medicaid)
—Participation requirements (Medicare/Medicaid)
01 Apr 2021Complaint
01 Apr 2021Complaint
Determined noncompliance with regulatory standards and cited a Level II deficiency.
—Minimum Standards for Institutions for the Aged or Infirm - Level II deficiency
01 Apr 2021Inspection
01 Apr 2021Inspection
Found deficiencies related to inaccurate admission data coding and failure to maintain correct oxygen therapy settings.
CFR 483.20(g)Accuracy of Assessments
CFR 483.25(i)Respiratory/Tracheostomy Care and Suctioning
01 Apr 2021Inspection
01 Apr 2021Inspection
Investigated a complaint and found a deficiency related to delivering oxygen at the ordered rate for a resident with an oxygen prescription.
45.21.11Special needs
01 Apr 2021Inspection
01 Apr 2021Inspection
Found no deficiencies.
01 Apr 2021Inspection
01 Apr 2021Inspection
Found no deficiencies. Compliance with emergency preparedness requirements was confirmed.
01 Sept 2020Infection Control
01 Sept 2020Infection Control
Found no deficiencies during a COVID-19 focused emergency preparedness survey.
01 Sept 2020Infection Control
01 Sept 2020Infection Control
Concluded COVID-19 infection control practices were in place and compliant with infection-control requirements.
01 Jun 2020Infection Control
01 Jun 2020Infection Control
Found compliance with infection control regulations and CMS/CDC COVID-19 practices; no deficiencies were cited.
01 Jun 2020Infection Control
01 Jun 2020Infection Control
Found no deficiencies. A COVID-19 focused emergency preparedness review concluded compliance.
01 Oct 2018Complaint
01 Oct 2018Complaint
Investigated a complaint about ants and found deficiencies in pest control with ants observed near exterior areas; corrective actions were planned and documented.
CFR 483.90(i)(4)Pest control program
01 Apr 2018Complaint
01 Apr 2018Complaint
Investigated a complaint and found no deficiencies.
01 Oct 2017Inspection
01 Oct 2017Inspection
Investigated and identified deficiencies in care planning, wound care management, dietary sanitation, hospice coordination, and smoke detector coverage. The issues affected resident care and safety during the survey.
CFR 483.10(c)(2)(i-ii,iv,v)(3); 483.21(b)(2); 483.10(c)(2)Right to participate/planning
CFR 483.21(b)(3)(ii)Services by qualified persons
CFR 483.25(b)(1)Treatment/Services to prevent/heal pressure sores
CFR 483.60(i)(1)-(3)Food procurement, storage, preparation, service - sanitary
CFR 483.70Hospice services
NFPA 101 (2012 edition)Smoke detection
01 Oct 2017Inspection
01 Oct 2017Inspection
Cited deficiencies in wound care management and in kitchen sanitation. Investigations noted inconsistent wound assessment and missing hair coverings by staff.
45.21.3Pressure sores
45.29.1Safe Food Handling Procedures
Disclaimer
Mirador Living is not affiliated with the owner or operator(s) of Bedford Care Center of Mendenhall. The information above has not been verified or approved by the owner or operator. For exact information, please contact Bedford Care Center of Mendenhall directly. There is no cost for this service. We are compensated by the community you select.
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