Sunplex Subacute Center

    6520 Sunscope Dr, Ocean Springs, MS 39564
    • Assisted Living
    • Memory Care
    • Skilled Nursing

    Compassionate professional care enabled recovery

    I stayed here for rehab and was very satisfied with the compassionate, professional staff and effective PT/OT/Speech therapy that helped me make a full recovery. Nursing care was excellent, the rooms felt home-like, and the facility was clean, organized, and pleasantly scented with healthy, satisfying meals and regular activities. Staff were sincere, friendly, and genuinely helpful-I'm grateful for the comprehensive care I received.

    Current/former resident
    Jul 2026

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    Reviews

    2.75·(20)

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      2.3
    • Staff

      2.5
    • Meals

      3.0
    • Amenities

      2.0
    • Value

      2.8

    Pros

    • Compassionate nursing staff
    • Effective rehabilitation services (PT/OT/Speech)
    • Engaging activities program (bingo, arts & crafts, outings, parties)
    • Clean and organized environment
    • Home-like atmosphere
    • Satisfying and varied meals
    • Medicaid acceptance
    • Small facility with personalized attention
    • Regular social events and companionship opportunities
    • Convenient location

    Cons

    • Inconsistent staffing levels
    • Poor family communication and care coordination
    • Delayed responsiveness to resident needs
    • Gaps in clinical monitoring and medication administration
    • Infection-control and outbreak-management weaknesses
    • Incontinence-care and bathing schedule inconsistencies
    • Variable staff professionalism and customer service
    • High reliance on temporary/agency staff
    • Aging facility and outdated furnishings
    • Limited visitor access and transparency during incidents
    • Emergency-transfer coordination and response delays

    Summary of reviews

    Reviewer feedback for Sunplex Subacute Center presents a mixed picture. Many families and residents describe positive experiences: nursing staff and rehabilitation therapists (physical, occupational and speech therapy) are frequently praised, and several accounts note complete or substantial recoveries following rehab. The facility is described by some as clean, organized and home-like, with a small size that can enable personalized attention. Dining and social programs receive favorable comments as well — reviewers cite varied meals, companionship, and an active activities calendar that includes games, crafts, shopping outings and holiday or birthday events. Practical advantages such as Medicaid acceptance and a convenient location are also noted.

    Counterbalancing those positives, a consistent cluster of operational concerns emerges. Staffing levels are described as inconsistent, with a reliance on temporary or agency personnel that appears to contribute to variable care quality. Related themes include delays in responding to resident requests and uneven medication and pain-management practices. Several reviews describe lapses in clinical monitoring and care coordination that led to repeated hospital transfers or serious infection-related hospitalizations, including at least one case that progressed to sepsis; these reports raise concerns about clinical oversight and timely recognition of changing medical status.

    Infection-control and sanitation themes recur: some reviewers describe odor concerns in common areas and inconsistencies in incontinence-care and bathing schedules. Families also describe periods of restricted visitor access and limited transparency during infection-control events, as well as episodes of poor communication from administration and social-work staff. There are additional operational issues noted around facility condition — aging furniture and beds, and the need for updated equipment — and isolated accounts of safety challenges during transfers that suggest room for improvement in transfer-safety training and fall-risk procedures.

    Taken together, the pattern is one of uneven performance: strong rehabilitative therapy and compassionate caregiving reported by many, alongside recurring operational and clinical-safety concerns reported by others. For prospective residents and family members considering Sunplex Subacute Center, questions to explore further with facility leadership include current staffing ratios and turnover, use and supervision of agency staff, infection-control policies and recent outbreak history, medication-administration and monitoring protocols, bathing and incontinence-care schedules, emergency-transfer procedures, and visitor-access policies. Asking for recent inspection results, staffing rosters, and specifics about therapy outcomes can help clarify whether the facility’s positive elements are consistently delivered and whether the facility has addressed the operational weaknesses raised by reviewers.

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    Medicare Ratings

    1·/ 5
    Cited by CMS for abuse, or potential for abuse, on its most recent survey cycle.
    • Overall

    • Health Inspection

    • Staffing

    • Quality Measures

    Ratings from the U.S. Centers for Medicare & Medicaid Services (Care Compare). View on Medicare.gov

    Location

    Map showing location of Sunplex Subacute Center

    Sunplex Subacute Center is located at 6520 Sunscope Dr, Ocean Springs, MS, 39564.

    About Sunplex Subacute Center

    Sunplex Subacute Center sits in Ocean Springs, Mississippi, and stands out as a place that specializes in both assisted living and subacute care, which means if somebody needs help after a hospital stay or needs extra care to get stronger, this is somewhere folks might look into, because the staff includes licensed nurses and therapists who help make detailed treatment and recovery plans. The Center has private suites that get plenty of sunlight, as well as semi-private rooms, so people can pick what fits them best, and each room comes with Wi-Fi, in-room movies, and televisions, making it easier to relax or stay in touch with friends and family. There's an on-site meal program where residents get at least one or two cooked meals a day, and there's help with daily needs like laundry and housekeeping-nobody needs to struggle with chores there. There's also transportation available by van, on-site parking, guest meal options, and even accommodation for overnight visitors, which some families find handy. The facility offers large open spaces and outdoor patios, spots for smoking, vending machines, and living quarters that have a homey feel, so it's not too institutional, and people can spend time outdoors, socialize, or find some quiet.

    The therapy gym at Sunplex Subacute Center is known for being one of the largest in the area, and the rehabilitation programs focus on short-term recovery, memory care, and provide everything from physical, occupational, and speech therapy to help with medication, nutrition, and health education, which can matter a lot for folks who want to get back on their feet. Every resident can get 24/7 assistance for bathing, dressing, or moving around, and those who need counseling-either themselves or family members-can get support. The Center isn't BBB accredited, but it sits in Ocean Springs with another office address in Tupelo, and it's classified as an LLC. There are holistic recovery options with a trained care team that specializes in handling the challenges that often come with getting older, so everything from medication management to preparing for going home after a stay is handled carefully.

    Sunplex Subacute Center provides both private and semi-private suites, spacious full-service apartments, inviting communal living and dining areas, and features like on-site spa services and concierge help, which means guests and residents get answers about schedules and activities without much trouble. Residents can make use of Wi-Fi, enjoy in-room entertainment, and relax in the outdoor spaces, which include a designated smoking area. If someone needs outpatient therapy or advanced rehabilitation, Sunplex is set up for that. Nutrition and dietary management are part of the care, and nursing staff offer support day and night-the team works to make sure help is tailored to every individual. The facility is recognized as a hub for rehabilitation in Jackson County and is committed to offering a comfortable environment where people and their families can feel supported without too much fuss.

    People often ask...

    Sunplex Subacute Center offers assisted living, memory care, and skilled nursing.

    The full address for this community is 6520 Sunscope Dr, Ocean Springs, MS 39564.

    No, Sunplex Subacute Center does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Safety & Compliance

    In Mississippi, the State Department of Health licenses care facilities and publishes the survey, complaint, and infection-control reports from its inspections.

    License numbernh-255244
    Facility typeNursing Home
    Special certificationMedicaid/Medicare – Dually certified

    Inspection Reports

    92

    Reports

    98

    Citations

    62

    Complaints

    8

    Years

    01 Feb 2026Complaint
    Found no deficiencies following complaint investigations and confirmation of compliance with Medicare and Medicaid participation requirements.
    01 Feb 2026Complaint
    Investigated complaints and a survey; found no deficiencies.
    01 Dec 2025Complaint
    Investigated a misappropriation of a resident's property by a staff member who used the resident's debit card without consent; a deficiency in residents' rights was identified.
    • Residents' Rights
    01 Dec 2025Complaint
    Investigated the misappropriation of a resident's property; a CNA removed the resident's debit card and used it for unauthorized purchases.
    • CFR 483.12Free from Misappropriation/Exploitation
    01 Dec 2025Revisit
    Determined the provider was in compliance with the required standards after a follow-up visit.
    01 Dec 2025Revisit
    Found in compliance with Medicare/Medicaid participation requirements after a follow-up visit; recommended placement back in compliance.
    01 Oct 2025Inspection
    Investigated an influenza outbreak and related care failures, including insufficient licensed-nurse coverage, missed medications, incomplete bathing, insecure medication storage, and infection control gaps.
    • Rule 45.4.1Nursing Facility Staffing
    • Rule 45.17.2Residents' Rights
    • Rule 45.21.2Activities of Daily Living
    • Rule 45.24.6Poisonous Substances
    • Medical Records Management
    • Safe Food Handling Procedures
    • Rule 48.58.1Infection Control
    01 Oct 2025Inspection
    Found widespread failures including unsafe environment, neglect, insufficient staffing, poor infection control during a flu outbreak, and medication and record-keeping deficiencies.
    • CFR 483.10(i)Safe/Environment
    • CFR 483.12(a)(1)Freedom from Abuse, Neglect, and Exploitation
    • CFR 483.21(b)Comprehensive Care Plans
    • CFR 483.21(b)(3)(i)Services Provided Meet Professional Standards
    • CFR 483.35(a)(1)Sufficient Nursing Staff
    • CFR 483.45(g)Labeling of Drugs and Biologicals
    • CFR 483.60(i)Food Safety
    • CFR 483.71(a)Facility Assessment
    • CFR 483.80Infection Control
    • CFR 483.70(h)Resident Records
    • CFR 483.75QAPI Program/Plan, Disclosure/Good Faith
    • CFR 483.75(d)QAPI Improvement Activities
    01 Sept 2025Complaint
    Investigated found supervision failed to prevent an elopement by a resident at risk, who left the premises and was outside for about 35 minutes.
    • 483.25(d)(1)(2)Free of Accident Hazards/Supervision/Devices
    01 Sept 2025Complaint
    Investigated an elopement incident and found inadequate supervision that allowed a resident at risk to leave the premises, placing others at risk.
    • 45.21.8Accidents
    01 May 2025Complaint
    Found no deficiencies after investigating complaints related to nursing services, pressure sores, grooming, and resident safety.
    01 May 2025Complaint
    Investigated two complaints about nursing services, pressure sores, grooming, and resident safety; found no deficiencies cited.
    01 Feb 2025Revisit
    Verified compliance with Medicare/Medicaid participation after a follow-up visit. No deficiencies were cited.
    01 Feb 2025Revisit
    Concluded compliance with licensure requirements after a follow-up visit and placed back in compliance effective 2/13/25.
    01 Jan 2025Complaint
    Investigated two complaints and cited deficiencies for accident hazards that caused a resident to fall and suffer fractures, and for failures in the QAPI program. The findings show noncompliance with safety and quality improvement requirements.
    • 42 CFR 483.25(d)(1)-(2)Free of Accident Hazards/Supervision/Devices
    • 42 CFR 483.75Quality Assurance and Performance Improvement (QAPI) program
    01 Jan 2025Complaint
    Found that a bed bath led to a resident slipping from the bed and sustaining bilateral femoral fractures, indicating inadequate accident prevention and supervision.
    • 45.21.8 AccidentsAccidents
    01 Nov 2024Complaint
    Investigated a complaint and found no deficiencies.
    01 Nov 2024Complaint
    Found no deficiencies after investigating a complaint regarding administrative, billing, and staffing aspects. Noted overall compliance with Medicare/Medicaid participation.
    01 Oct 2024Complaint
    Investigated a resident fall and found staff did not safely position the resident in bed, resulting in the resident falling to the floor.
    • 45.21.8Accidents
    01 Oct 2024Complaint
    Investigated a fall involving a resident when two CNAs did not safely position the resident in bed, causing the resident to fall to the floor; found inadequate supervision and risk of accident hazards.
    • 42 CFR 483.25(d)(1)-(2)Free of Accident Hazards/Supervision/Devices
    01 Oct 2024Revisit
    Concluded that corrective actions brought the operation back into compliance with Medicare and Medicaid participation requirements.
    01 Oct 2024Revisit
    Concluded compliance with the minimum standards after a desk review and recommended placing back in compliance.
    01 Aug 2024Revisit
    Determined compliance with the minimum standards.
    01 Aug 2024Revisit
    Determined compliance was restored after a desk review.
    01 Jul 2024Inspection
    Investigated and found multiple deficiencies related to residents' rights, safety, and food handling. Specifically, residents were not always served meals at the same time, medication carts were unsecured, and several food safety and temperature issues were observed.
    • 45.17.2Residents' Rights
    • 45.21.8Accidents
    • 45.29.1Safe Food Handling Procedures
    • 45.30.7Food Preparation
    01 Jul 2024Inspection
    Investigated a series of deficiencies across resident rights, dining, menu alternatives, food safety, and payroll reporting, resulting in multiple cited violations.
    • 483.10(a)(1)-(2); 483.10(b)Resident Rights/Exercise of Rights
    • 483.10(f)(1)-(3); 483.10(f)(8)Self-Determination
    • 483.10(f)(5)-(7)Resident/Family Group and Response
    • 483.25(d)(1)-(2)Free of Accident Hazards/Supervision/Devices
    • 483.60(d)Nutritive Value/Appear, Palatable/Prefer Temp
    • 483.60(i)(1)-(2)Food Procurement,Store/Prepare/Serve-Sanitary
    • 483.70(q)(1)-(5)Payroll Based Journal
    01 Jul 2024Inspection
    Confirmed compliance with emergency preparedness requirements; no deficiencies were cited.
    01 Jul 2024Inspection
    Found no deficiencies. It indicated compliance with applicable life safety provisions.
    01 Apr 2024Complaint
    Investigated a complaint related to infection control; found no deficiencies in this review but remained out of compliance due to prior deficiencies cited on 3/15/2024.
    01 Apr 2024Revisit
    Concluded that compliance with Medicare/Medicaid requirements was restored.
    01 Apr 2024Revisit
    Found no deficiencies.
    01 Apr 2024Complaint
    Verified no deficiencies were cited in this complaint investigation, but noted ongoing noncompliance due to deficiencies cited on 3/15/2024.
    01 Mar 2024Complaint
    Investigated a complaint and found a significant medication error due to applying a fentanyl patch without removing the prior patch, resulting in two patches on a resident.
    • CFR 483.45(f)(2)Residents are free of significant medication errors
    01 Mar 2024Complaint
    Concluded that the entity was in compliance with applicable standards and no deficiencies were cited.
    01 Nov 2023Complaint
    Concluded that no deficiencies were cited after investigating a complaint about resident rights and dignity.
    01 Nov 2023Complaint
    Investigated a complaint alleging issues with resident rights and dignity; found no deficiencies.
    01 Oct 2023Infection Control
    Found that complete COVID-19 information was not reported to NHSN for a seven-day period.
    • 42 CFR §483.80(g)COVID-19 reporting to NHSN
    01 Oct 2023Revisit
    Determined that the operation was in compliance with applicable standards after a follow-up visit and placed back in compliance.
    01 Oct 2023Revisit
    Determined the provider remained in compliance after a follow-up visit. No deficiencies were identified.
    01 Oct 2023Revisit
    Investigated a complaint and follow-up visit; corrective actions were in place by 09/19/23, but ongoing noncompliance persisted from an earlier complaint survey.
    01 Oct 2023Revisit
    Investigated a follow-up related to a prior complaint. Found continued noncompliance with Medicare/Medicaid participation due to previously cited deficiencies.
    01 Sept 2023Complaint
    Investigated a complaint about a resident who was abandoned on a transport van for about 16 hours after dialysis, revealing neglect and unsafe supervision.
    • 45.17.2Residents' Rights
    • 45.21.8Accidents
    01 Sept 2023Complaint
    Investigated a complaint about a resident abandoned in a facility van after dialysis, resulting in prolonged lack of supervision, care, and multiple medication/dialysis issues; deficiencies found in notification, care planning, staffing, and dialysis/medication management.
    • 42 CFR 483.10(g)(14)(i)-(iv)(15)Notify of Changes
    • 42 CFR 483.12Freedom from Abuse and Neglect
    • 42 CFR 483.21(b)(1)Develop/Implement Comprehensive Care Plan
    • 42 CFR 483.25Quality of Care
    • 42 CFR 483.25(d)(2)Accidents
    • 42 CFR 483.25(l)Dialysis
    • 42 CFR 483.35(a)Sufficient Staffing
    • 42 CFR 483.45(f)(2)Residents are free of any significant medication errors
    01 Aug 2023Complaint
    Investigated complaints found bath preferences were not honored for some residents and pest control measures were insufficient, resulting in rights violations and pest issues.
    • 45.17.2 Residents' RightsResidents' Rights
    • 45.33.4 Control of insects, rodents, etc.Control of insects, rodents, etc.
    01 Aug 2023Complaint
    Identified failures to honor resident bathing preferences and to control pests effectively.
    • 42 CFR 483.10(f)Self-Determination
    • 42 CFR 483.90(i)(4)Maintains Effective Pest Control Program
    01 May 2023Complaint
    Investigated a complaint; found no deficiencies during the investigation, but remained out of compliance due to deficiencies cited on the 4/7/2023 survey.
    01 May 2023Revisit
    Recommended placing back in compliance after confirming corrective actions were in place to address the deficient practice.
    01 May 2023Revisit
    Found no deficiencies. A desk review confirmed compliance with required standards and recommended returning to compliance.
    01 May 2023Complaint
    Investigated a complaint; found no deficiencies in this investigation, but noted continued noncompliance due to deficiencies cited on a prior survey.
    01 Apr 2023Complaint
    Found that housekeeping and maintenance failed to maintain a sanitary, orderly, and comfortable interior in multiple rooms and a common area.
    • 42 CFR 483.10(i)Safe/Clean/Comfortable/Homelike Environment
    01 Apr 2023Complaint
    Investigated a complaint and found extensive housekeeping and maintenance deficiencies, including dirty resident rooms, damaged walls, pest evidence, and unsafe storage/handling of bedpans and basins across multiple areas.
    • 45.35.1Housekeeping Facilities and Services
    01 Mar 2023Complaint
    Found no deficiencies after investigating a complaint; determined compliance with Medicare/Medicaid participation.
    01 Mar 2023Complaint
    Investigated a complaint and found no deficiencies.
    01 Aug 2022Revisit
    Determined that the provider was placed back in compliance after the review. Recommended restoring full compliance status.
    01 Aug 2022Revisit
    Concluded compliance with minimum standards after a desk review and recommended restoring compliance status as of 2022-08-12.
    01 Jun 2022Complaint
    Concluded non-compliance with Medicare/Medicaid participation after investigation of a complaint and recertification activity, and cited multiple deficiencies.
    01 Jun 2022Inspection
    Identified deficiencies in wound care management for a pressure injury after readmission and in safe food handling practices.
    • 45.21.3Pressure sores
    • 45.29.1Safe Food Handling Procedures
    01 Jun 2022Inspection
    Identified unsealed holes in the laundry room ceiling that could permit smoke to spread, indicating inadequate protection of a hazardous area.
    • NFPA 101 19.3.2.1Hazardous Areas - Enclosure
    01 Jun 2022Complaint
    Determined noncompliance with minimum standards and licensure requirements.
    • M615Minimum Standards of Operation for Institutions for the Aged or Infirm
    • M815State licensure requirements
    01 Jun 2022Inspection
    Found deficiencies in assessment and care planning, including hospice-related significant change assessments and baseline/comprehensive care plans. Noted delays in wound care for a readmitted resident and lapses in kitchen food safety procedures.
    • 42 CFR 483.20(b)(2)(ii)Significant Change in Status Assessment not completed timely
    • 42 CFR 483.21(a)(1)-(3)Baseline Care Plan not developed within 48 hours
    • 42 CFR 483.21(b)(1)Develop/Implement Comprehensive Care Plan
    • 42 CFR 483.25(b)(1)Treatment/Services to Prevent/Heal Pressure Ulcers
    • 42 CFR 483.60(i)(1)-(2)Food Procurement, Store/Prepare/Serve-Sanitary
    01 Jun 2022Inspection
    Found no deficiencies. The survey indicated compliance with emergency preparedness requirements.
    01 Jun 2022Inspection
    Found no deficiencies.
    01 May 2022Complaint
    Found no deficiencies during a COVID-19 focused emergency preparedness survey.
    01 May 2022Complaint
    Found no deficiencies. The focused infection control review and complaint investigation determined compliance with Medicare/Medicaid requirements.
    01 May 2022Complaint
    Investigated a complaint and found no deficiencies cited.
    01 Aug 2021Revisit
    Investigated a complaint; concluded corrective actions were in place and recommended returning to compliance with Medicare/Medicaid participation requirements.
    01 Aug 2021Revisit
    Concluded corrective measures were in place to address the deficiency and placed back in compliance.
    01 Jul 2021Complaint
    Found failure to complete a thorough investigation of a resident fall with injury.
    • CFR 483.12(c)(2)-(4)In response to allegations of abuse, neglect, exploitation, or mistreatment
    01 Jul 2021Complaint
    Determined that no deficiencies were cited and the provider was in compliance with the minimum standards.
    01 Feb 2021Complaint
    Investigated complaints and found no deficiencies.
    01 Feb 2021Complaint
    Found no deficiencies cited after a complaint investigation conducted on 2021-02-19.
    01 Oct 2020Infection Control
    Found no deficiencies and confirmed compliance with emergency preparedness requirements.
    01 Oct 2020Complaint
    Concluded that no deficiencies were identified regarding infection control or physical environment after a focused COVID-19 review.
    01 Oct 2020Complaint
    Found no deficiencies cited during a focused COVID-19 preparedness review.
    01 Oct 2020Infection Control
    Found compliance with infection control regulations and COVID-19 preparedness measures, with no deficiencies cited.
    01 Oct 2020Infection Control
    Found no deficiencies. A COVID-19 focused emergency preparedness review was conducted and compliance was confirmed.
    01 Aug 2020Infection Control
    Found no deficiencies related to infection control during a Covid-19 focused survey.
    01 Aug 2020Infection Control
    Verified compliance with infection control requirements during a COVID-19 focused review conducted on 2020-08-21.
    01 Jul 2020Infection Control
    Found no deficiencies. Infection control requirements were met and COVID-19 preparedness practices were implemented.
    01 Jul 2020Infection Control
    Found no deficiencies related to emergency preparedness during a COVID-19 focused survey.
    01 May 2020Infection Control
    Concluded compliance with COVID-19 infection control regulations and related practices; no deficiencies identified.
    01 Jan 2020Complaint
    Found inadequate hot water temperatures for baths over several days and no written plan for an alternate potable water source.
    • 45.33.1 Water SupplyWater Supply
    01 Jan 2020Complaint
    Investigated a hot-water issue and found temperatures for baths below the required level for six days (01/09/20–01/14/20).
    • CFR 483.90(d)(2)Essential Equipment, Safe Operating Condition
    01 Jan 2020Infection Control
    Investigated four complaints and found no deficiencies cited; determined compliance with Medicare and Medicaid participation requirements.
    01 Dec 2019Complaint
    Found no deficiencies after investigating a complaint and determined compliance with Medicare/Medicaid participation.
    01 Jul 2019Inspection
    Identified multiple deficiencies across transfer notices, resident assessments, care planning, catheter care, medication administration, and infection control.
    • CFR 483.15Notice Requirements Before Transfer/Discharge
    • CFR 483.20(g)Accuracy of Assessments
    • CFR 483.20(k)(1)-(3)Preadmission Screening for individuals with a mental disorder and individuals with intellectual disability
    • CFR 483.21(b)(1)Comprehensive Care Plans
    • CFR 483.25(e)Incontinence
    • CFR 483.45(f)Medication Errors
    • CFR 483.80Infection Prevention & Control
    01 Jul 2019Complaint
    Investigated a complaint about an elopement and identified violations of Medicare/Medicaid participation requirements.
    • Medicare/Medicaid participation requirements
    • Medicare/Medicaid participation requirements
    • Medicare/Medicaid participation requirements
    • Medicare/Medicaid participation requirements
    • Medicare/Medicaid participation requirements
    • Medicare/Medicaid participation requirements
    • Medicare/Medicaid participation requirements
    01 Jul 2019Inspection
    Investigated catheter care practices found improper care for residents with indwelling catheters. Specifically, cleaning wipes were not rotated, the cleaning area was not changed, and the catheter tip was not secured during care, risking trauma and infection.
    • M 620Catheter care; prevention of urinary tract infection
    01 Nov 2018Complaint
    Investigated a complaint and found no deficiencies.
    01 Sept 2018Complaint
    The facility was cited for abuse/neglect and for failing to properly monitor residents’ weights and maintain an adequate care plan. An Immediate Jeopardy condition existed due to these deficiencies, with ongoing concerns about weight monitoring and care-plan adequacy.
    • 42 CFR 483.12Free from Abuse, Neglect, and Exploitation
    • 42 CFR 483.21(b)(1)Develop/Implement Comprehensive Care Plan
    01 Aug 2018Complaint
    Investigated a complaint and found no deficiencies.
    01 Jun 2018Inspection
    Identified deficiencies in resident assessments, care planning, activities, catheter/incontinence care, and life-safety systems during a survey.
    • CFR 483.20(g)Accuracy of Assessments
    • CFR 483.21(b)(1)Develop/Implement Comprehensive Care Plan
    • CFR 483.24(c)(1)Activities
    • CFR 483.25(e)(1)-(3)Bowel/Bladder Incontinence, Catheter, UTI
    • NFPA 101; NFPA 72; 1-5.4.6; 9.6Fire Alarm System - Installation
    • NFPA 99 6.4.4.1.1.3; 6.4.4.2; NFPA 110 8.4.2; NFPA 70Electrical Systems - Essential Electric System

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    Mirador Living is not affiliated with the owner or operator(s) of Sunplex Subacute Center. The information above has not been verified or approved by the owner or operator. For exact information, please contact Sunplex Subacute Center directly. There is no cost for this service. We are compensated by the community you select.

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