Dugan Memorial Home

    26894 E Main St, West Point, MS 39773
    • Assisted Living
    • Skilled Nursing

    Schedule a Tour

    Date of Tour
    Time Window
    Tour Type

    You selected in-person tour on in the

    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    Reviews written on Mirador

    We have no reviews to show about Dugan Memorial Home.

    Help other families by writing a review about your experience with this community.

    Medicare Ratings

    2·/ 5
    Cited by CMS for abuse, or potential for abuse, on its most recent survey cycle.
    • Overall

    • Health Inspection

    • Staffing

    • Quality Measures

    Ratings from the U.S. Centers for Medicare & Medicaid Services (Care Compare). View on Medicare.gov

    Location

    Map showing location of Dugan Memorial Home

    Dugan Memorial Home is located at 26894 E Main St, West Point, MS, 39773.

    About Dugan Memorial Home

    Dugan Memorial Home's been serving elders since 1991, giving skilled nursing services in a warm Christian setting and treating about 60 residents at a time, and folks there can get care on Medicaid and Medicare, so money doesn't have to be a worry. The building has both private and semiprivate rooms, big windows for plenty of light, and every room comes with its own air conditioning, heating, and private bathroom, plus cable TV, telephone, Wi-Fi, and kitchenettes. There's a nice outdoor area with walking paths, a garden, and places for socializing, and if someone likes gathering with others they've got a community room, game and arts spaces, a movie theater, and a library for quiet times, with daily planned events like Bible studies, fitness, and card games, not to mention ice cream socials that let neighbors enjoy time together.

    Meal times mean three prepared meals every day cooked by a certified dietary manager and a professional chef, served restaurant-style with special diets available, plus healthy choices made from good ingredients, and popular options like Colombian coffee and Japanese matcha. Residents find help always close at hand, since the nursing staff is there 24 hours, and there's a call system with wireless pendants in case anybody needs fast help, and sometimes people need more medical attention, so Dugan offers rehab services-physical, occupational, and speech therapies, plus things like wound care, pulmonary rehab, post-cardiac and orthopedic therapies, and more, such as Peg Tube, IV therapy, and fall prevention programs, as well as illness recovery and support for going back home if needed.

    For folks who have trouble moving around, staff step in with help for bathing, dressing, getting in and out of bed or chairs, and looking after medicines, and you'll see the rooms are kept clean by housekeeping and laundry support too. The spa and wellness room give a place to relax or have therapy, and there's psychological support as well as programs for managing health problems like dialysis or disease management. The place gets high marks for quality-a history of A-minus to A+ grades from inspectors, fewer problems than most homes, with no health threats, and awards like Best Nursing Home in West Point and recognition as Mississippi's top nursing home in 2021.

    Dugan Memorial Home is a nonprofit, with both a resident and a family council, so everyone gets a say in the community, and residents have the choice to join in community or resident-run activities. The facility stays nearly full, with about 89% occupancy, and the staff keep careful records of care hours for medical and therapy needs, always aiming for complete, thorough support of seniors' minds, bodies, and spirits in a safe, home-like environment.

    People often ask...

    Dugan Memorial Home offers assisted living and skilled nursing.

    There are 5 photos of Dugan Memorial Home on Mirador.

    The full address for this community is 26894 E Main St, West Point, MS 39773.

    No, Dugan Memorial Home does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Safety & Compliance

    In Mississippi, the State Department of Health licenses care facilities and publishes the survey, complaint, and infection-control reports from its inspections.

    License numbernh-255313
    Facility typeNursing Home
    Special certificationMedicaid/Medicare – Dually certified

    Inspection Reports

    60

    Reports

    1

    Type A Citations

    0

    Type B Citations

    25

    Complaints

    7

    Years

    01 Apr 2026Revisit
    Determined the facility was back in compliance.
    01 Apr 2026Revisit
    Determined corrective measures were in place and recommended that the provider be placed back in compliance after a desk review of the prior survey, with compliance effective 2026-04-21.
    01 Mar 2026Inspection
    Found violations involving residents' rights and decision-making. Specifically, dignity during meals, informed consent for psychotropic medications, and advance directives were not adequately addressed.
    • §483.10Resident Rights
    • §483.10(c)(1)(4)(5)Right to be Informed/Make Treatment Decisions
    • §483.10(c)(6)(8)(g)(12)(i)-(v)Request/Refuse/Discontinue Treatment; Formulate Advance Directives
    01 Mar 2026Inspection
    Found a violation of residents' rights when a resident at a dining table did not receive their meal at the same time as others, affecting dignity during meals.
    • Residents' Rights
    01 Mar 2026Inspection
    Found no deficiencies cited in life safety or emergency preparedness.
    01 Dec 2025Complaint
    Found no deficiencies. Compliance with regulations was confirmed.
    01 Dec 2025Complaint
    Investigated a complaint alleging quality of care and resident neglect; found no deficiencies related to the allegation.
    01 Jul 2025Revisit
    Determined compliance was restored after addressing the issue identified in the prior complaint.
    01 Jul 2025Revisit
    Determined compliance was restored after addressing a prior complaint, with status placed back in compliance effective 2025-07-07.
    01 Jun 2025Complaint
    Investigated a case of resident-to-resident sexual abuse; found that a cognitively intact resident sexually touched a cognitively impaired resident in a common area, with staff not preventing the incident.
    • 45.17.2 Residents' RightsResidents' Rights
    01 Jun 2025Complaint
    Investigated a resident-to-resident sexual abuse incident and found the facility failed to prevent non-consensual sexual contact between two residents, causing harm.
    • 42 CFR 483.12(a)(1)Free from Abuse, Neglect, and Exploitation
    01 Nov 2024Revisit
    Determined that the facility was back in compliance with the minimum standards after review.
    01 Nov 2024Revisit
    Found no deficiencies in emergency preparedness. Survey concluded full compliance with applicable requirements.
    01 Nov 2024Revisit
    Confirmed compliance was restored after a desk review.
    01 Nov 2024Revisit
    Determined that corrective measures addressed a previously deficient practice and compliance with Medicare/Medicaid requirements was restored.
    01 Sept 2024Inspection
    Found corridor doors did not close with a positive latch, potentially allowing smoke to pass between smoke compartments. Also, the generator lacked a remote manual stop switch.
    • NFPA 101, 19.3.6.3; 42 CFR Parts 403, 418, 460, 482, 483, 485Corridor Doors
    • NFPA 110, 5.6.5.6; NFPA 70; NFPA 111Remote manual stop for generator
    01 Sept 2024Inspection
    Investigated and identified infection control deficiencies, including failure to initiate contact isolation for MRSA and improper wound care practices that could allow transmission, along with missing signage and inadequate hand hygiene.
    • 48.58.1 Infection ControlInfection Control
    01 Sept 2024Inspection
    Identified failures in notifying the medical provider about medication refusals, implementing care plans, and applying infection control precautions. Cited deficiencies related to notification, care planning, and infection control.
    • CFR 483.10(g)(14)Notify of Changes
    • CFR 483.21(b)Develop/Implement Comprehensive Care Plan
    • CFR 483.80Infection Prevention & Control
    01 Sept 2024Inspection
    Found no deficiencies. Emergency preparedness requirements were met.
    01 Jul 2024Revisit
    Determined that compliance was restored after measures were implemented.
    01 Jul 2024Revisit
    Confirmed compliance after desk review of a complaint survey; recommended return to compliance effective 07/18/24.
    01 Jun 2024Complaint
    Investigated a reported verbal abuse incident and found a staff member verbally abused a resident, supported by interviews and video review.
    • 42 CFR 483.12Free from Abuse and Neglect
    01 Jun 2024Complaint
    Investigated a complaint of verbal abuse toward a resident by a staff member and found abusive behavior occurred. The staff member yelled at the resident and threatened actions regarding his call light, with witnesses and video confirmation.
    • CFR 483.12(a)(1)Freedom from Abuse, Neglect, and Exploitation
    01 Jun 2024Complaint
    Investigated allegations of verbal abuse toward a resident by a staff member and found evidence of verbal abuse; the staff member was terminated.
    • 45.17.2Residents' Rights
    01 Jun 2024Complaint
    Investigated a complaint of verbal abuse toward a resident and found a staff member verbally abused a resident, resulting in non-compliance with abuse prevention requirements.
    • CFR 483.12(a)Freedom from Abuse, Neglect, and Exploitation
    01 Jun 2024Complaint
    Investigated a complaint of verbal abuse toward a resident; found noncompliance with residents' rights due to staff verbally abusing a resident.
    • 45.17.2Residents' Rights
    01 Jun 2024Complaint
    Investigated a report of verbal abuse toward a resident; found that a staff member verbally abused a resident, supported by witness interviews and camera footage.
    • Type A45.17.2Residents' Rights
    01 Mar 2024Complaint
    Determined that compliance was restored as of 2024-02-27.
    01 Mar 2024Complaint
    Found no deficiencies after investigating allegations of verbal abuse.
    01 Aug 2023Revisit
    Found no deficiencies. The agency recommended returning to compliance as of 2023-08-15.
    01 Aug 2023Revisit
    Concluded that compliance was restored.
    01 Jul 2023Inspection
    Observed microwaves plugged into electrical outlets in several resident rooms, violating NFPA 99 Chapter 10 electrical equipment requirements; identified as a life safety code deficiency.
    • 45.41.1 Date of Construction & Life Safety Code ComplianceDate of Construction & Life Safety Code Compliance
    01 Jul 2023Inspection
    Identified noncompliance with electrical equipment testing and maintenance due to microwaves found in several resident rooms.
    • NFPA 99 Chapter 10Electrical Equipment - Testing and Maintenance
    01 Jul 2023Inspection
    Identified deficiencies in resident care planning for contractures, inadequate personal hygiene for a dependent resident, and unsafe food storage practices.
    • 42 CFR §483.21(b)Comprehensive Care Plans
    • 42 CFR §483.24(a)(2)ADL Care Provided for Dependent Residents
    • 42 CFR §483.60(i)Food Procurement, Store/Prepare/Serve-Sanitary
    01 Jul 2023Inspection
    Found deficiencies in resident nail care and in safe food handling due to improper nail maintenance and improper storage practices.
    • 45.21.2Activities of daily living
    • 45.29.1Safe Food Handling Procedures
    01 Jul 2023Inspection
    Verified emergency preparedness compliance and found no deficiencies.
    01 May 2023Complaint
    Investigated two complaints alleging elopement. Determined no elopement occurred and no resident was harmed, with no deficiencies cited.
    01 May 2023Complaint
    Investigated two complaints alleging a resident elopement and found no deficiencies. Concluded that an exit-seeking elopement did not occur and the resident was not harmed.
    01 Sept 2022Complaint
    Investigated a complaint about staffing shortages, food quality (over/under cooked), and environment concerns; concluded substantial compliance with Medicare/Medicaid standards with no deficiencies cited.
    01 Sept 2022Complaint
    Investigated allegations of staffing shortages, food quality issues, and environmental concerns; concluded that no deficiencies were cited and substantial compliance was maintained.
    01 Dec 2021Revisit
    Determined that the facility was placed back in compliance after a desk review.
    01 Dec 2021Revisit
    Determined the facility was in compliance after a desk review and recommended it be placed back in compliance.
    01 Nov 2021Inspection
    Found failure to shave residents dependent for ADLs; two residents identified as #15 and #402 were not shaved for several days despite grooming policy.
    • 45.2.27 Personal CarePersonal Care
    01 Nov 2021Inspection
    Identified deficiencies in care planning and daily care, including shaving dependent residents and proper splint use, leading to unmet grooming and potential ROM decline.
    • CFR 483.21(b)(1)Develop/Implement Comprehensive Care Plan
    • CFR 483.24(a)(2)ADL Care Provided for Dependent Residents
    • CFR 483.25(c)(1)-(3)Increase/Prevent Decrease in ROM/Mobility
    01 Nov 2021Inspection
    Found no deficiencies. The survey concluded no life safety code deficiencies were cited.
    01 Nov 2021Inspection
    Found no deficiencies. Emergency preparedness requirements were met.
    01 May 2021Complaint
    Found no deficiencies following a complaint investigation.
    01 May 2021Complaint
    Found no deficiencies after the complaint investigation and determined compliance with regulations.
    01 Feb 2021Complaint
    Found no deficiencies after a focused emergency preparedness review.
    01 Feb 2021Infection Control
    Found no deficiencies related to emergency preparedness during a focused COVID-19 survey.
    01 Feb 2021Infection Control
    Found no deficiencies and confirmed compliance with infection control practices. No concerns identified regarding verbal abuse/neglect.
    01 Feb 2021Infection Control
    Found no deficiencies related to infection control. The review noted compliance with CMS and CDC practices.
    01 Sept 2020Infection Control
    Found no deficiencies related to infection control. Confirmed compliance with COVID-19 infection control guidelines.
    01 Sept 2020Infection Control
    Found no deficiencies during a COVID infection control review.
    01 May 2020Infection Control
    Verified compliance with infection control requirements and COVID-19 prevention practices; no deficiencies were identified.
    01 May 2020Infection Control
    Verified compliance with infection control requirements.
    01 Dec 2019Complaint
    Investigated a complaint about possible abuse and found no deficiencies; determined substantial compliance.
    01 Dec 2019Complaint
    Investigated a complaint alleging possible abuse of a resident; concluded substantial compliance with participation requirements and no deficiencies were cited.
    01 Apr 2019Inspection
    Found no deficiencies identified during the surveys.
    01 Apr 2019Inspection
    Verified compliance with applicable federal and state requirements. No deficiencies were cited.

    Disclaimer

    Mirador Living is not affiliated with the owner or operator(s) of Dugan Memorial Home. The information above has not been verified or approved by the owner or operator. For exact information, please contact Dugan Memorial Home directly. There is no cost for this service. We are compensated by the community you select.

    Are you an owner or operator of this community?

    Claim this listing to receive messages from prospective customers and manage your community page.

    Nearby Communities

    Assisted Living in Nearby Cities

    1. 10 facilities$4,294/mo
    2. 10 facilities$4,294/mo
    3. 19 facilities$4,279/mo
    4. 2 facilities
    5. 17 facilities$4,533/mo
    6. 1 facilities$3,960/mo
    7. 5 facilities
    8. 2 facilities
    9. 5 facilities
    10. 2 facilities
    11. 2 facilities
    12. 2 facilities
    © 2026 Mirador Living