Parkwood - Skilled Nursing & Rehab

Parkwood - Skilled Nursing & Rehab, also called Parkwood Skilled Nursing Rehab, Parkwood Nursing Home, and Forest Haven Care Center, sits in Maryland Heights, Missouri, and has been taking care of older adults locally since 1989, although the business file opened in 2005 and, as of December 2024, Riley Spence Management Company, LLC manages the facility. The skilled nursing and rehab center contains 130 certified beds and usually houses about 67 residents a day, offering skilled nursing care, rehab services, and both long-term and short-term care. Residents can pick studio, semi-private, share, or companion rooms that come furnished with private bathrooms, kitchenettes, cable TV, phone, Wi-Fi, and air conditioning, and the community has 22 suites with private and semi-private rooms in a designated area used for therapy and short stays. Residents get help with bathing, dressing, medication management, and moving around, with licensed nurses on duty at all hours and a 24-hour call system always in place for emergencies.

The facility lets families and residents take part in a council that meets to solve problems and improve care, and offers transportation to DePaul Hospital and Walsh, Martin SSM Health Outpatient Center nearby for medical needs, while on-site they get physical, speech, and occupational therapy, plus visits from podiatry, psychiatry, dentistry, and ophthalmology services, all under the direction of a Medicare/Medicaid certified administrator. Meals, planned by a dietitian and handled by a professional chef, cater to needs like allergies, diabetes, and other restrictions, with food served all day in a dedicated dining room that feels open and social, and there's always snack options. Housekeeping, move-in help, laundry, and family support services are available, and the beauty salon/barbershop, library, activity, arts and game rooms, fitness room, sauna/wellness room, movie theater, and full selection of community space mean there's something to keep most people occupied or give a relaxing spot to pass the time.

Parkwood has outdoor walking paths, gardens, an enclosed courtyard, sun porch, and other open areas for fresh air and events, plus scheduled music, movie nights, religious, and community-sponsored programs, including events that let residents lead or give feedback and make choices about their activities. Social interaction, games, fitness, and arts are promoted, with a daily activity schedule and walking paths intended to support an active lifestyle, though there have been some deficiencies reported in the management of these programs, and the staffing ratio shows about 3.4 nurse hours per resident per day, with a turnover rate of 56.5% for nursing staff, which people might want to watch. There've been 58 documented deficiencies, including 4 about infection control, some environmental issues involving pest management, rights involving financial management, and a violation tied to not fully preventing infections, but Parkwood meets fire safety rules and standards.

The facility has a 2-star rating from the Centers for Medicare & Medicaid Services and a community rating of 4 out of 10, which makes it the third highest-rated community in its city, and it has an A+ rating from the Better Business Bureau, though it's not accredited. Parkwood accepts both Medicaid and Medicare, operates under a for-profit model, and is managed by Darlene Sredl as business manager. Parkwood develops individualized Plans of Care for each resident, offers pain management, wound care, IV therapies, respite, and hospice services, and strives to balance care with amenities designed for everyday living.