Laurel Health and Rehabilitation Center

    820 3rd Ave, Laurel, MT 59044
    • Assisted Living
    • Memory Care
    • Skilled Nursing

    Supportive staff, home-like recovery experience

    I had a very positive stay - the nurses, CNAs and kitchen staff were caring, efficient and knew me by name, accommodated my meals, helped me contact family and supported my recovery after heart surgery. The place feels home-like, clean and safe with lots of activities, engaged management (shoutout to Jen in social services) and a warm, family atmosphere that made me comfortable and happy.

    Current/former resident
    Jul 2026

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    Reviews

    3.40·(78)

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.2
    • Staff

      3.5
    • Meals

      2.3
    • Amenities

      2.4
    • Value

      3.5

    Pros

    • Compassionate nursing and CNA team
    • Skilled rehabilitation and therapy services
    • Supportive social services and discharge planning
    • Engaging activities and community events
    • Clean, well-maintained, home-like facility
    • Strong dietary and meal accommodation services
    • Attentive administrative and reception staff
    • Family-like staff–resident relationships
    • Veteran-friendly environment
    • Employee-owned operational model
    • Affordable pricing for fixed incomes
    • Effective hospice and end-of-life coordination

    Cons

    • Inconsistent staffing levels and CNA shortages
    • Slow emergency and clinical-incident response times
    • Gaps in medication management and safety controls
    • Inconsistent communication with families and administration
    • Unreliable meal-service timing and variable food quality
    • Sanitation and incontinence-care concerns in some units
    • Inconsistent bathing and laundry schedules
    • Variability in staff professionalism and training
    • Inadequate wound-prevention and pressure-ulcer management
    • Incident-management and regulatory compliance gaps
    • Allegations of financial or administrative misconduct
    • Variable quality across units and shifts

    Summary of reviews

    The reviews for Laurel Health and Rehabilitation Center are strongly polarized. Many families and former residents commend the facility for compassionate direct-care staff, effective therapy and rehabilitation, and a homelike environment with engaging activities. At the same time, a subset of reviews describes significant clinical and operational concerns that prospective families should evaluate closely.

    Care quality appears inconsistent. Numerous reviewers praised attentive nurses, CNAs, therapists, and social-service staff who facilitated good rehabilitation outcomes, smooth discharges, and coordinated hospice support. Conversely, other reviews describe serious clinical events and care-process gaps, including medication-related emergencies requiring naloxone and hospital transport, IV-port handling problems, missed or delayed pain medications, and lapses in pressure-ulcer prevention and wound management. These accounts suggest variability in clinical practice and the need to confirm protocols for medication administration, emergency response, and wound care.

    Staffing and management are recurring themes. Positive comments highlight staff who know residents by name, supportive reception and social-service personnel, and examples of management-driven improvements over time. Negative feedback points to inconsistent staffing levels, slow response to call lights or emergencies, and variability in staff professionalism and training. Reviewers also cited examples of delayed family communication and slow administrative follow-up; regulatory concerns and cited fines were mentioned in some instances. Together these items indicate staff burnout and administrative oversight as areas requiring attention.

    Dining, housekeeping, and the physical environment receive mixed feedback. Many reviews describe a clean, well-maintained facility with a warm, home-like atmosphere, active programming, and holiday events. Positive notes also include accommodating dietary services and affordable pricing for fixed incomes. However, other reviews indicate unreliable mealtime service (late or missed meals), variable food quality, sanitation concerns in particular units, odor concerns, and inconsistent bathing and laundry schedules. These operational inconsistencies often track with reports of understaffing and shift-to-shift variability.

    In summary, Laurel Health and Rehabilitation Center offers strong clinical and social strengths in several areas—particularly rehabilitation, compassionate caregiving by many staff members, and an engaging activities program—but also exhibits operational weaknesses that can materially affect resident experience. Prospective residents and families should conduct an in-person tour, observe staffing levels during different shifts, review the facility’s emergency response and medication-safety protocols, ask about wound-prevention and bathing/laundry routines, and request recent regulatory and staffing records. These steps can help determine whether the facility’s strengths align with a particular resident’s needs and whether the documented operational gaps have been addressed.

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    Medicare Ratings

    1·/ 5
    • Overall

    • Health Inspection

    • Staffing

    • Quality Measures

    Ratings from the U.S. Centers for Medicare & Medicaid Services (Care Compare). View on Medicare.gov

    Location

    Map showing location of Laurel Health and Rehabilitation Center

    Laurel Health and Rehabilitation Center is located at 820 3rd Ave, Laurel, MT, 59044.

    About Laurel Health and Rehabilitation Center

    Laurel Health & Rehabilitation Center provides comprehensive care in a peaceful, home-like environment, dedicated to supporting individuals on their journey to recovery while enhancing their quality of life. The center is recognized for excellence and high-quality, patient-centered care, with services that are thoughtfully designed to address the needs of both short-term rehabilitation guests and long-term residents. Whether someone is recovering from illness, injury, or surgery, or requires ongoing skilled nursing care, the compassionate team at Laurel Health & Rehabilitation Center ensures every resident receives personalized attention and expert support.

    A cornerstone of the community’s approach is its rehabilitation therapy offerings. Physical Therapy services focus on helping residents improve strength, balance, and mobility, working to reduce pain and prevent falls. Occupational Therapy is designed to restore essential skills for daily living, such as dressing, grooming, and meal preparation, often utilizing adaptive tools and techniques for each individual’s needs. Speech and Language Therapy supports residents who need to regain or improve their communication abilities, cognitive function, and swallowing skills, all vital to maintaining confidence and independence. These therapies are offered in a supportive environment that prioritizes not only clinical outcomes but also the emotional well-being of each person.

    Laurel Health & Rehabilitation Center also provides specialized care for residents living with Alzheimer’s and other dementia-related conditions. The memory support program delivers a safe, structured, and nurturing environment, with compassionate and highly trained care teams offering stability, personalized support, and engaging activities. Recognizing the challenges families face in supporting loved ones with dementia, the center offers guidance and resources to help each person thrive in an enriching atmosphere that preserves as much independence as possible.

    The community also offers respite stay programs, providing short-term skilled nursing care to individuals who may need temporary support after a hospital stay, those whose caregivers need time to rest and recharge, or those who wish to experience the center before making a long-term decision. These stays are marked by a commitment to compassionate care, ensuring that every guest feels welcomed, safe, and supported throughout their time at Laurel Health & Rehabilitation Center.

    To further meet the diverse needs of residents, Laurel Health & Rehabilitation Center provides a variety of supplementary care options. Services include wound care, IV therapy, pain management, catheter care, an enteral feeding program, off-site dialysis, and post-hospital extended care. In addition, residents can access dental, vision, and audiology appointments as needed. If a particular service is not readily available within the center, the staff is dedicated to connecting residents and their families with trusted resources in the broader community, ensuring complete continuity of care.

    The person-centered approach at Laurel Health & Rehabilitation Center means each resident benefits from personalized meal options, engaging activities, and individualized therapy programs, all within a warm and welcoming environment. The community is committed to enriching the lives of residents and their families, fostering meaningful relationships, and continually improving its standard of care to uphold its reputation for outstanding service and compassion. Residents and their loved ones are invited to stay connected and engaged with the community through convenient online resources and opportunities for involvement, creating a true sense of belonging and support.

    People often ask...

    Laurel Health and Rehabilitation Center offers assisted living, memory care, and skilled nursing.

    There are 3 photos of Laurel Health and Rehabilitation Center on Mirador.

    The full address for this community is 820 3rd Ave, Laurel, MT 59044.

    No, Laurel Health and Rehabilitation Center does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Disclaimer

    Mirador Living is not affiliated with the owner or operator(s) of Laurel Health and Rehabilitation Center. The information above has not been verified or approved by the owner or operator. For exact information, please contact Laurel Health and Rehabilitation Center directly. There is no cost for this service. We are compensated by the community you select.

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